Modern Restaurant Management

DECEMBER 27, 2023

However, persistent labor shortages are pushing restaurants to explore automation and artificial intelligence to streamline operations – from kitchen management to customer service – to alleviate staffing pressures while also enhancing efficiency.

2024 506

2024 Food Supply Kitchen Safety Influencer 506

Modern Restaurant Management

JULY 20, 2020

An April survey taken by consulting firm AlixPartners LLP found that as many as 68% of American adults say they’ll make dining decisions based on a restaurant’s sanitation and safety practices. Air quality shouldn’t be ignored as restaurants step up their health and safety strategies.

Kitchen Safety 558

Kitchen Safety Food Safety Allergens Consumer Goods 558

7 Shifts

MARCH 16, 2020

COVID-19 is already impacting restaurants across the world—some more than others, with restaurants and other eating establishments being shut down by government order across the country. Government officials are currently considering new legislation to support staff and businesses. Supply servers, hosts, and kitchen staff with gloves.

Management 369

Management Management Employee Relations Kitchen Safety 369

EATER

MARCH 11, 2025

Most restaurant and food service workers did not have access to sick leave or any other safety net , and yet were deemed essential. The federal government started offering PPP loans and created a Restaurant Revitalization Fund for restaurants trying to stay afloat when they werent allowed to open their dining rooms.

Food Supply 236

Food Supply Outdoor Food Order Food Safety 236

Modern Restaurant Management

APRIL 8, 2020

Several restaurant owners had shown concerns even before the official closure, expressing the need for support from the government in order to be able to handle business costs and staff wages. Upon such request, the UK government announced a £330bn loan support package which aims to help businesses impacted by the coronavirus.

Food Truck 468

Food Truck Social Media Customer Service Government 468

Modern Restaurant Management

MAY 21, 2020

Even though the COVID-19 pandemic persists across the globe, governments have started easing lockdown restrictions and allowing restaurants to reopen finally. For their safety and convenience, enable delivery and payment services that allow customers to pay without cash, as well as choose when and how their order should be delivered.

Social Media 539

Social Media Food Safety Cash Management Customer Service 539

Modern Restaurant Management

NOVEMBER 11, 2020

Labor and employment claims will continue to be one of the top legal issues facing restaurants as they navigate the government health and safety regulations. A restaurant’s lease is a binding contract requiring them to pay rent for the restaurant space, much of which could not be used under the health and safety shutdowns.

Kitchen Safety 553

Kitchen Safety License Restaurant Law Food Safety 553

Modern Restaurant Management

APRIL 2, 2020

Any restaurant — Toast customer or not — can be listed on the site.Toast is committing up to $250,000 in matching contributions to World Central Kitchen and the Restaurant Workers’ Community Foundation. Toast’s public directory of participating restaurants across the U.S. ” The BOHA!

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

MAY 13, 2020

Funds from the government’s Payroll Protection Program may not arrive right away, so you want cash in the meantime. Don’t be shy about oversharing your food safety messaging to your customer base. As we get further into this pandemic, there’s a chance your line of credit may be pulled and not available to you.

Kitchen Safety 419

Kitchen Safety Small Business Email Marketing Consumer Goods 419

Modern Restaurant Management

AUGUST 19, 2020

PopPay follows the national roll-out of PopEntry+, the combined facial recognition and thermal temperature screening device now in use in private and government offices, factories, restaurants, assistant living facilities, sports venues and on college campuses. US Foods Ghost Kitchens. US Foods Holding Corp.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

MARCH 11, 2025

While the pandemic forced consumers to leverage contactless payment, such as tap-to-pay, out of pure health and safety concerns, it’s quickly become the normal course of business for restaurants aiming to streamline operations and maximize convenience. The workforce also experienced a major reset.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Culinary Cues

DECEMBER 26, 2020

We hope that our government will learn to respect the important role that restaurants play in our way of life and lend a helping hand, but even if this fails to happen – the American spirit of entrepreneurship will find a way – of this I am certain. [] LIMITATIONS ARE PLACED ON RESTAURANT OPERATIONS THAT EAT AWAY AT THE POTENTIAL FOR PROFITABILITY.

Fine Dining 481

Fine Dining 2008 Kitchen Safety Customer Experience 481

Modern Restaurant Management

AUGUST 15, 2024

Smart fryers and ovens can automate food preparation and cooking, eliminating the need for numerous workers in the kitchen while still ensuring consistent quality and faster service. Proper training enhances safety and reduces costs that could have otherwise gone into lost workdays, medical expenses, and workers' compensation.

Loyalty Program 448

Loyalty Program Hiring Point of Sale Recruiting 448

Modern Restaurant Management

DECEMBER 21, 2020

The bakery, which distributes to grocery stores nationwide, is now built to better accommodate both customer and consumer needs while continuing to put the safety of employees and customers first. If you previously didn't do takeout (like Serenade in Chatham), you adjust your menu/kitchen and start takeout.

2020 493

2020 Kitchen Safety Food Safety Loyalty Program 493

EATER

OCTOBER 19, 2020

Outdoor setups have also given restaurants a way to bring back some of their staff and to welcome customers eager for a break from their own kitchens. Restaurants’ often-tiny kitchens place cooks shoulder to shoulder, and those in the space can share the same air for hours. Do they work?

Kitchen Safety 364

Kitchen Safety Food Safety Employee Relations Fine Dining 364

Modern Restaurant Management

SEPTEMBER 7, 2021

Other necessary government or municipal agencies. Many Time and Temperature Control for Safety Foods (TCS Foods) may need to be destroyed if they go out of temperature range. Flood water can significantly damage facilities, but it is also a food safety hazard. Most importantly, put staff and customer safety first.

Food Supply 485

Food Supply Food Safety Kitchen Safety Supplies 485

Culinary Cues

MAY 5, 2020

but it will be your commitment to the safety of all involved that is the key to rebuilding a level of trust that will carry your operation through this tenuous time and on to an eventual renewal of prosperity. When your guest walk-through that front door – how will they know and trust that you have their safety in mind – first and foremost?

Kitchen Safety 290

Kitchen Safety Food Safety Food Truck Communication 290

Modern Restaurant Management

SEPTEMBER 3, 2020

Still others, from major chains such as Starbucks to locally owned eateries, have chosen to keep indoor dining areas closed, even if not mandated by local governments, in order to slow the spread of the contagion within their communities. For instance, Miami-Dade County, FL, provides a comprehensive checklist for restaurants here.

Fine Dining 502

Fine Dining Restaurant Law Food Truck Outdoor 502

Modern Restaurant Management

JULY 7, 2020

The National Restaurant Association and ServSafe launched the nationwide ServSafe Dining Commitment, part of a multi-faceted program to showcase restaurants that have demonstrated their ongoing commitment to the health and safety of their employees and guests. Its new Business Dining 2.0 The other piece of the Business Dining 2.0

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Culinary Cues

SEPTEMBER 26, 2020

They see those hesitant customers walking into a restaurant (or not) while scanning the environment for masks, distancing, and proper safety protocol. Don’t rely on government to solve our problems and overcome our challenges – rally your troops to rise up and find the opportunities that will always exist even in the most difficult times.

Kitchen Safety 342

Kitchen Safety Back of House Front of House Customer Experience 342

7 Shifts

AUGUST 19, 2020

Break down roles and responsibilities into teams, so you’ll have a server training manual , as well as one for bartenders and kitchen staff. COVID-19 section/health and safety As restaurants reopen, there will be a huge influx of new team members joining—so a dedicated COVID section is essential for the safety of staff and customers.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Modern Restaurant Management

APRIL 14, 2020

Pivoting a commercial kitchen to feed thousands of elderly, immunocompromised, and other at-risk individuals, largely with donated food, is no small task. One commercial kitchen, the OKC , wanted to share every step of their process so organizations around the country can create an impact in their local communities.

Online Ordering 530

Online Ordering Back of House Customer Service Small Business 530

Modern Restaurant Management

MARCH 26, 2020

.” When Joella’s Hot Chicken stores in Indiana, Ohio and Kentucky transitioned to a carryout, delivery and drive-thru only model, while temporarily closing its dining rooms in compliance with government orders also offered free kids meals to children 10 and under at certain times. Use humor to lighten people's moods.

Social Media 526

Social Media Food Order Small Business Delivery 526

EATER

MARCH 19, 2021

The past 12 months have seen restaurants navigate changing regulations with little guidance from the government. They’ve largely been left on their own to weigh staff and customer safety against the need to stay in business. Despite everything, exciting new food businesses have opened — and many of them have done it on Instagram.

Outdoor 318

Outdoor Kitchen Safety Food Safety Small Business 318

Culinary Cues

APRIL 3, 2020

[] CUSTOMERS ARE CONCERNED ABOUT THE SAFETY OF THE FOOD THEY ORDER. Let your customers know that safety and sanitation is your most important job. Possible strategy: Be proactive with a well defined, enhanced sanitation and food handling protocol for your restaurant and relay this information to your guests.

Guest Recovery 322

Guest Recovery Social Media Kitchen Safety Food Safety 322

EATER

FEBRUARY 17, 2023

Chef Pii, a Miami private chef named Veronica Shaw, insisted that her sauce was made in a commercial kitchen and that she never did anything wrong. Early this month, owner Amy Mkhitarian posted a TikTok indicating that she has since completed a food handler’s safety course with plans to relaunch her business.

Social Media 261

Social Media Influencer Food Kitchen Safety 261

Modern Restaurant Management

APRIL 7, 2020

This edition of MRM News Bites features the Independent Restaurant Coalition, Tripadvisor, Inspire Brands Foundation, WorkJam, EZ-Chow, US Foods, Potbelly Pantry, Just Salad, Zalat Pizza, Kentucky Fried Chicken, California Pizza Kitchen, Nando’s and Street Factory Media. Donors who want to contribute to the fund can do so here.

Tip Distribution 426

Tip Distribution Healthcare Hospitality Food Supply 426

Culinary Cues

MAY 26, 2020

Shouldn’t we be doing the same in restaurant kitchens? Why is each restaurant struggling with how to manage the need for safety vs. the need to generate revenue? The answer must be collective agreement on the best way to move forward for the safety of all involved and the financial health of the business.

Kitchen Safety 270

Kitchen Safety Food Safety Leadership Front of House 270

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.). Chick-fil-A.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

EATER

JUNE 30, 2020

Shutting down their restaurants due to government mandates and health concerns was hard — but for some, reopening is even harder. Restaurants right now] are really better informed and better practiced than your average consumer as to how to manage this process for everyone’s safety.”. AFP via Getty Images. Well, unless you’re wrong.”.

Kitchen Safety 354

Kitchen Safety Fine Dining Point of Sale Customer Service 354

EATER

SEPTEMBER 1, 2020

The restaurant is named Sisko’s Creole Kitchen and exists in New Orleans in the 24th century, on an Earth that has abolished prejudice, money, and hunger. In the kitchen, there is a hierarchy. The restaurant’s governance is what’s really affected: Every co-owner has an equal share of the business and a vote on a board.

Restaurant Law 363

Restaurant Law Food Safety Kitchen Safety Small Business 363

EATER

AUGUST 18, 2023

For a faction of home canners, it’s their kitchen, their rules — no matter what the USDA says During the summer, countless gardeners are hard at work preserving the abundance they’ve grown and foraged. This self-described group of rule-breakers is dedicated to one very simple philosophy: your kitchen, your rules.

Kitchen Safety 246

Kitchen Safety Food Safety 2000 Government 246

7 Shifts

APRIL 23, 2021

The same New York Times story found that 80 to 85 percent of Crafted Hospitality group's kitchen employees have moved out of New York City. Many workers are not returning due to personal safety concerns, and many have left the industry altogether. Safety and sanitation efforts also deserve a callout right now.

Hiring 370

Hiring Front of House Back of House Food Safety 370

EATER

NOVEMBER 11, 2020

Where is the conscience of this government, of this social system to support people? We had one front-of-house person, four people in the kitchen — and then went down to five days. We were able to bring back two dishwashers who weren’t getting government assistance and that was great. Where is the conscience of the country?”.

Cash Management 364

Cash Management Insurance Point of Sale Back of House 364

EATER

JANUARY 25, 2023

I had no intimation of what was to come: the billion-dollar multinational flavor and fragrance companies, the “spray-dried” broth, the “clean label protein solutions,” the “kitchen-like ingredients,” and the corporate dream of a “fully sustainable chicken stream.” Isn’t the government regulating the corporations for our protection?

Email Marketing 293

Email Marketing Kitchen Safety Food Safety Consumer Goods 293

EATER

AUGUST 3, 2020

The machine operator didn’t want to be publicly identified for fear of reprisal, but he told Civil Eats that he’s worried about his safety since the coronavirus began to spread at meatpacking plants in March. That’s how a decade-long employee for Tyson Foods, Inc. In short, the pandemic has not jeopardized the U.S. food supply.

Food 293

Food Kitchen Safety Front of House Food Safety 293

EATER

JULY 22, 2020

Twisted Soul chef and owner Deborah VanTrece has gone above and beyond recommended safety measures, a stark contrast to leadership in Georgia. VanTrece is just one of many chefs and restaurant owners across the country facing a second closure, either by choice or government mandate, amid rebounding cases of COVID-19.

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Outdoor Seating Dine-in Kitchen Safety 307