Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Consumers Love Loyal Eighty-five percent of consumers are joining loyalty programs, and restaurant merchants know they need to capitalize. According to the 21st Annual U.S.

2024 492

2024 Loyalty Program Food Order 2030 492

ChowNow

SEPTEMBER 23, 2020

Over 100,000 restaurants have closed permanently or long-term during the pandemic, and the prospects of desperately needed government relief aren’t looking good. Now more than ever, restaurants need to build up a loyalty program if they don’t already have it. Meet ChowNow’s Free Loyalty Program for Restaurants, Loyal Local.

Management 370

Management Management Loyalty Program Mobile Ordering 370

Modern Restaurant Management

MAY 11, 2020

It’s been well over a month since the spread of COVID-19 and government efforts to contain it forced restaurants across the country to shut their doors to dine-in customers. What’s more, many of them were even able to take advantage of the opportunity to launch or enhance loyalty programs. percent uptime.

Technology 364

Technology Loyalty Program POS Outdoor 364

Modern Restaurant Management

MARCH 19, 2021

In return for dedicated customer loyalty, local joints have become much more meaningful to people during these challenging times. 2020 was the year we saw individuals put the federal government to shame with their quick turn-around nonprofit launches, supporting local eateries. It’s a win-win for both parties.

Loyalty Program 367

Loyalty Program Front of House Back of House Food Safety 367

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

APRIL 2, 2020

” The platform includes tools like email marketing, coupons, and a loyalty program that are built-in and ready to go. CHART, a non-profit association, is accepting donations to offset the cost of this program. The hashtag for this program is #BetterTogetherCHART.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

JUNE 20, 2023

For this, you can follow these tips: Leverage review incentives programs like discount offers or free appetizers. So when you showcase UGC, you can attract new diners and enhance customer loyalty, too. They include notable mentions by industry experts like influencers, magazines, government institutions, etc.

Social Media 508

Social Media Email Marketing SEO Consumer Goods 508

Modern Restaurant Management

OCTOBER 18, 2022

Additionally, growing numbers of new EV models – and government sales incentives – are sparking consumer interest. It’s not enough to implement strict QA programs in your restaurant. You must also monitor your suppliers to be certain they have proper food safety protocols and structured QA programs in place.

Audits 473

Audits Food Safety 2040 Consumer Goods 473

Modern Restaurant Management

APRIL 14, 2020

In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners.

Online Ordering 530

Online Ordering Back of House Customer Service Small Business 530

Modern Restaurant Management

JANUARY 23, 2024

Not to mention a tarnished brand reputation that can have negative impacts on consumer loyalty for years to come. Working with an outside consultant can also be helpful as a third-party advisor to oversee your compliance program.

Food Safety 493

Food Safety Food Supply Beverage Loyalty Program 493

Modern Restaurant Management

MAY 31, 2024

In terms of loyalty, The Keg Steakhouse and Bar, HuHot Mongolian Grill, Texas Roadhouse, Longhorn Steakhouse, and Cheddar's Scratch Kitchen top the Customer Loyalty Index, underscoring a strong consumer preference for steakhouse brands.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

AUGUST 19, 2020

PopID accounts also tie to loyalty programs for automatic credit with every purchase. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. US Foods Ghost Kitchens. US Foods Holding Corp.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

JUNE 12, 2020

And while there has been a lot of attention and noise around government funding assistance, not every entrepreneur finds themselves in a position to take advantage of such resources. Assistance programs or exemptions to help with financial impacts during this pandemic may have recently been developed in your city or state.

Small Business 395

Small Business Certification Loyalty Program Customer Service 395

Modern Restaurant Management

JANUARY 12, 2022

But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands. That means consumers often gain time when they use digital-first tools such as mobile payment apps to make purchases, and this often boosts customer loyalty.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

SEPTEMBER 15, 2021

At the same time, restaurants should reimagine their loyalty engagement strategies and expand the ways in which consumers can earn rewards. Eighty-five percent of all restaurant loyalty program users want to interact with loyalty programs via smartphone. Paytronix Systems, Inc., ” U.S.

2021 447

2021 Retail Loyalty Program Online Ordering 447

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Emotional Connection and Loyalty. Studying more than 5,000 customers in a loyalty/rewards program, researchers at Washington University in St.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

JANUARY 2, 2024

In the context of 2024, we anticipate the cultivated meat industry expanding its horizons by forging more meaningful partnerships with a diverse array of stakeholders, such as governments, large industrial and agricultural players, NGOs, academia, and investors. Franchise operators are also stepping in for their franchisees.

2024 493

2024 Fast Casual Food Safety Insurance 493

Modern Restaurant Management

MAY 27, 2020

In addition to serving 15,000 restaurants and food services clients across the globe, Zuppler enjoys important partnerships with leading transactions processor Worldpay (acquired by FIS in 2019) and Rewards Network, a provider of loyalty-based marketing and financing services to the restaurant industry.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

JULY 14, 2020

based participating restaurants of DoorDash’s program to support Black-owned businesses who Kiva approves for a loan* by seeding a revolving loan fund starting at $150,000 with potential to grow the investment in the coming months. Jon Taffer launched a new program on his Taffer Virtual Teaching platform, Resetting America.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

DECEMBER 20, 2019

A mobile platform enables you to keep customers up-to-date on promotions, and even integrate loyalty programs into your offerings. There are hundreds of pages of industry rules governing chargebacks spanning decades. Your customers can also save their payment information, minimizing friction in the checkout process.

Customer Service 322

Customer Service Loyalty Program 2018 Beverage 322

Modern Restaurant Management

MAY 1, 2020

SMG has closely followed the rise of off-premise dining and the impact of COVID-19 on consumer behavior to help restaurants navigate customer experience challenges, protect brand reputation and drive customer loyalty. 60 percent feel that the government should provide assistance to help restaurants recover.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

7 Shifts

MARCH 27, 2020

You can point your restaurant staff towards monetary relief programs offered by the government and other organizations to help them stay afloat if your business closes. Stay tuned for 7shifts’ very own relief program! Have staff help redesign your menu, create an employee engagement program, make training videos, etc.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

EATER

MARCH 7, 2023

“To the north, you have the Kelly Miller housing projects, where about 94 percent of residents are below the federal poverty limit and most are unemployed,” says James, who worked as the farm programs manager at Common Good City Farm until early January. “To But it hasn’t been an easy few years for farms using the pay-what-you-can model.

Marketing 293

Marketing Loyalty Program Pricing Back of House 293

7 Shifts

JULY 16, 2021

A common way for coffee shops to get financed is through business loan programs. Planned marketing strategies: Will you have a loyalty program? This government-issued license varies in cost but is typically a requirement in the U.S. Business loan. Check out the Small Business Administration site for more details.

License 459

License Hiring Equipment Small Business 459

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "Even with government loans, restaurants will still struggle to pay past due invoices, rent, and other expenses.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

7 Shifts

MAY 23, 2024

Reward customers with a loyalty program Your restaurant business shouldn't be just about making sales but about forming relationships and building a bond with your customers as well. Implementing a loyalty program is a great way to thank them for staying loyal to your business.

Social Media 195

Social Media Loyalty Program Email Marketing Seasonal Menu 195

Modern Restaurant Management

DECEMBER 16, 2019

Starbucks and McDonald’s were also the leaders when it came to customer loyalty or visits per visitor with customer visited 2.4 “Most QSR and Fast Casual brands have already adopted a digital ordering program. The survey found that loyalty programs can be important motivators as well, according to 58 percent of respondents.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

FEBRUARY 25, 2020

The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act. “FreedomPay’s leadership in tokenization technology is very well-suited to restaurant brands that want to make the shift to truly seamless customer centric loyalty programs.”

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

7 Shifts

AUGUST 18, 2024

Another option is to look into government programs that might offer financial assistance for small businesses. Setting up an LLC requires filing paperwork with your state government and drafting an operating agreement that outlines the LLC's rules and regulations. Then start the cycle over again with the first type of coupon.

Bar 370

Bar License Email Marketing Customer Service 370

Modern Restaurant Management

FEBRUARY 17, 2020

” Ahead of the official launch, Yelp ran a successful pilot program with Denny’s, with the help of their media agency, ?Spark diners exclusive access to hot tables with the launch of Premium Access – a new loyalty perk available for frequent OpenTable diners, top photo. Spark Foundry?. ” Hot Table Access.

Sports 383

Sports Point of Sale Customer Experience Entertainment 383

Modern Restaurant Management

MAY 15, 2020

Regarding what consumers would like to see inside venues upon reopening, the top options were additional hygiene programs taking place in outlets (51 percent), having fewer tables or patrons within venues to accommodate social distancing (48 percent) and bar/restaurant staff wearing protective gear such as masks or gloves (45 percent).

2020 322

2020 Guest Recovery Online Ordering Point of Sale 322

SpotOn

FEBRUARY 26, 2025

Mandatory contributions such as FICA (Social Security and Medicare), unemployment taxes, state taxes, and other government-mandated taxes Employee benefits. Paid training hours for new employees, ServSafe certification, training programs, free meals, etc Bonuses.

Point of Sale 82

Point of Sale License Insurance POS 82

Modern Restaurant Management

MARCH 16, 2020

“Soap and water, used as per the evidence-based recommendations of the Centers for Disease Control and other government agencies, will help reduce the spread of flu and other illnesses in the home and work place.” McCann, Ph.D., professor of biology, Saint Joseph's University. ” Wait-Time Survey.

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Focus POS

AUGUST 19, 2020

San Antonio, TX — August 19, 2020 — Focus POS, a leading provider of restaurant point of sale software, introduces Focus Loyalty + Gift. Focus Loyalty empowers restaurateurs to keep in touch with customers even in the most difficult of times. Focus Loyalty plans can be configured in a variety of ways.

Loyalty Program 78

Loyalty Program Point of Sale Email Marketing Coupons 78

Modern Restaurant Management

MARCH 11, 2025

Loyalty is a huge factor now as guests desire rewards and perks for sticking with a favorite small business, and repeat customers are keeping many restaurants going. Whether it’s speeding up order times, improving inventory management, or boosting loyalty programs, every tool should serve a purpose.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Marketing4Restaurants

AUGUST 31, 2020

Make the most of online ordering by using our Free Restaurant Online Ordering (FROLO) With it, you’ll have access to useful tools like reliable payment systems, a comprehensive customer database, coupon, and loyalty discounts that are absolutely free. Look for government assistance. Communicate with your customers online.

Online Ordering 72

Online Ordering Loyalty Program Social Media Kitchen Safety 72