Modern Restaurant Management
JUNE 15, 2020
Modern Restaurant Management (MRM) magazine asked Mark Heymann, a labor expert and CEO of UniFocus, for his insights on navigating post-pandemic restaurant recovery through effective hiring and training. In what ways is training a key factor in restaurant recovery?
7 Shifts
APRIL 23, 2021
Now as we enter a recovery stage, the biggest challenge that's emerged has become finding enough staff to fit the demand. As we start to welcome back workers, doing things as they were before isn't going to work—especially in hiring. That all begins at the hiring level. Restaurants are employing more delivery drivers than ever.
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Modern Restaurant Management
JULY 19, 2021
As restaurants and other hospitality venues re-open and see increased demand from customers and guests, one thing is clear: labor shortages could slow their recovery, hampering businesses trying to capitalize on the booming consumer demand.
Modern Restaurant Management
JUNE 21, 2021
Yet, nine in ten operators predict issues with recruitment at a time which is essential for our industry's recovery. With a reduced team rushed off their feet, the time spent creating a guest experience through engagement can get lost. All will make for a personal touch that will create a memorable experience for guests.
Modern Restaurant Management
FEBRUARY 24, 2022
While we see national economic recovery in numbers such as the aforementioned jobs report; yet, I’m still sitting here, waiting for my pizza. New employees who get hurt have no incentive to not pursue litigation as they do not care about staying in the job when every other restaurant in the county is hiring.
Culinary Cues
APRIL 2, 2020
It might have been the purpose of the restaurant, the over-riding theme, the systems used, the menu, the staffing model, the hours of operation, the way that you compensate employees – or for that matter the type of employees that you hired – certainly there is something that you wish that you could do over. NOW IS THE TIME.
Modern Restaurant Management
OCTOBER 19, 2021
As restaurants hire new employees, they are finding it more difficult to come across experienced workers who can also train other team members. Many restaurants now incorporate electronic ID checking machines or set point of sale reminders to specify the birthdate a guest must be born on or after to be served alcohol.
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