Modern Restaurant Management

SEPTEMBER 30, 2020

The importance of making guests feel comfortable. Incentivize guests to choose your restaurant. Restaurant operators should also focus on remarketing to guests through email or other means, as well as offering return visit incentives to keep customers coming back. Small Business Recovery. Expanding e-commerce investments.

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Modern Restaurant Management

APRIL 27, 2020

. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods.

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Modern Restaurant Management

JULY 7, 2020

We’re thrilled to welcome Postmates to the Uber family as we innovate together to deliver better experiences for consumers, delivery people, and merchants across the country." We encourage Congress and the Administration to consider bipartisan options to support the industry’s recovery.”

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Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. There was a subsequent recovery of +10 percent in the week to January 1 vs December 25. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

DECEMBER 14, 2020

. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

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Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

APRIL 7, 2020

. “It’s simple: Without help, many of your favorite restaurants are not going to be there once this crisis is over,” said Tom Colicchio, Chef & Owner of Crafted Hospitality and a founding member of the Independent Restaurant Coalition. There are five million hospitality businesses on Tripadvisor that need help.

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Tip Distribution Healthcare Hospitality Food Supply 426

Modern Restaurant Management

FEBRUARY 28, 2020

San Diego Entrepreneur and Mission Beach area residentn Brad Hunter is disrupting the luxury hospitality industry with an entirely uncharted concept: AQUAlounge , an floating nautical experience slated to debut in San Diego, California in fall of 2020. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

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Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

JULY 1, 2020

shows that consumers feel safer when hotels and restaurants raise their cleaning protocols to include hospital-grade disinfectants and third-party audits. Hotel guests said they feel “extremely safe” knowing a hotel room is cleaned with hospital-grade disinfectants compared to leading consumer brands1.

2020 450

2020 Travel Food Safety Consumer Goods 450

7 Shifts

OCTOBER 15, 2020

Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). According to 7shifts’ Restaurant Data Hub , New York restaurant sales recovery has been slower than the overall United States (and Canadian) average. As the Head of U.S.

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2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

SEPTEMBER 27, 2024

It continues: “And with many fast-casual restaurants upping their convenience games with drive-thrus and other innovations , the distinction between the two segments has become increasingly muddied.” Tock businesses that offer more than standard reservations see an average of 80 percent more repeat guests.

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Modern Restaurant Management

NOVEMBER 17, 2020

Among the highlights: Online Ordering sales of pizza (+9 percent), burgers (+10 percent), and fried chicken (+5 percent) were up from last year, but the largest trend in online ordering was sandwiches and wraps as guests give up on slapping bread together at home and restaurants pivot to menu items that travel well. Restaurant trends.

2020 402

2020 Mobile Ordering Online Ordering Food Order 402

Foodable

JUNE 19, 2020

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Barron and McEnery explore the potential changes coming to the casual dining sector, and consider the manner in which guest service may evolve to meet those new needs.

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Guest Recovery Casual Dine-in Fine Dining 52

Foodable

JUNE 22, 2021

In the latest episode of the Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” chat with Savneet Singh , the chief executive officer of PAR Technology , to discuss how operators and companies can rethink tech to better serve the ever-changing needs of restaurants.

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Technology Guest Recovery Point of Sale Hospitality 87

Hot Schedules

NOVEMBER 3, 2021

Finding innovative ways to incorporate novel foods into your menu sets your properties at the forefront of healthy dining. Don’t overlook children’s menus – having one or two plant-based options available ensures every guest gets to enjoy something. Offering seasonal dishes means you can keep vegetarian and vegan dishes fresh and new.

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Hotels 2022 Menu Tip Distribution 148

Foodable

JANUARY 28, 2021

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Brands that work with Uptown are hoping to transform gift cards into a brand-forward product that brings guests closer to the brand.

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Guest Recovery Innovation Dine-in Definition 90

Foodable

DECEMBER 14, 2021

In the latest episode of Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “ The Finance Guy” were on the road at the Restaurant Leadership Conference in Arizona. He talks about technology innovation and technology consolidation. and Alan Hickey, co-founder of VROMO.

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Foodable

APRIL 29, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. This prohibition-inspired speakeasy has remained operational during this crisis with innovative take-out and delivery offerings. Room 33 launched on New Year’s Eve in 2017.

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Bar Guest Recovery Restaurant Law Point of Sale 97

Foodable

APRIL 30, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. Jon Taffer Foodable is committed to providing relief and recovery information for restaurant and hospitality operators during this difficult time.

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Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

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Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Foodable

SEPTEMBER 11, 2020

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. In this episode of The Barron Report, host Paul Barron breaks down the recent drive-thru and mobile ordering redesign concepts instituted by a number of major restaurant players.

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Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Altering seating arrangements to improve spacing between guests. Takeout For Good. Redesigning workflows to ensure safe distancing between employees.

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Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Foodable

MAY 8, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. The association has worked closely with Governor Greg Abbott by creating a recovery reopening task force known as the Texas Restaurant Promise.

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Guest Recovery Operations Kitchen Safety Point of Sale 76

Foodable

JUNE 15, 2021

In the latest episode of the Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” sit down with Solomon Choi , the founder and chief executive officer of 16 Handles , to explore the digital side of hospitality. The entire guest experience could live online only.”

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Guest Recovery 2008 Hospitality Seasonal Menu 57

Foodable

JULY 2, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. In this episode of The Barron Report, host Paul Barron sits down with frequent Foodable guest Andrew Horowitz, the president and founder of Horowitz & Company.

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Guest Recovery Catering Innovation Take-out 86

Foodable

AUGUST 17, 2020

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. What is the roadmap for this new innovation? Episode Highlights: Hellmann provides some background on Coca-Cola’s Freestyle machine.

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Guest Recovery 2009 Point of Sale Customer Experience 52

Foodable

NOVEMBER 17, 2021

In the latest episode of Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “ The Finance Guy” take the show to Food On Demand in Las Vegas. Kaiser from Franchise Times talks about the early stages of ghost kitchen innovation and the growth that is still coming to the category.

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Guest Recovery Food Franchising Franchise 76

Foodable

JANUARY 22, 2021

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Three Key Points: Make sure your team culture is strong, and laser-focused on balancing the needs of your guests with the profitability of your business.

Guest Recovery 52

Guest Recovery Hospitality Small Business Customer Experience 52

Foodable

SEPTEMBER 21, 2021

In the latest episode of Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “ The Finance Guy” take the show to the first in-person trade show, FSTEC 2021 where restaurants and technology connect. Click here for more recovery and relief information for restaurant, hospitality and food service operators.

Guest Recovery 52

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Foodable

MAY 18, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. The key to building a new guest experience post COVID-19 is providing contactless experiences and being flexible.

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Dine-in Guest Recovery Food Safety Online Ordering 52

Foodable

JULY 16, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. In this episode of The Barron Report, host Paul Barron sits down with frequent Foodable guest Andrew Horowitz, the president and founder of Horowitz & Company.

Guest Recovery 52

Guest Recovery Online Ordering Delivery Food Order 52

Foodable

APRIL 21, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. Technological innovations will be the key to how future restaurants respond. The idea of virtual restaurants many become a reality for the casual dining sector.

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Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. Who is a James Beard Award winner? The companies will launch a two-way integration.

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Modern Restaurant Management

SEPTEMBER 23, 2020

“We will continue to create innovative products and further our go-to-market approach to ensure merchants nationwide have access to the tools they need to run their businesses. OpenTable will recommend which actions restaurants can take like running a marketing campaign or managing guest reviews to help them grow their business.

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Foodable

AUGUST 14, 2020

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Three Key Points: VirusSAFE Pro serves as an accountability mechanism for every person who enters your restaurant—including employees and guests.

Guest Recovery 52

Guest Recovery Food Safety Mobile Ordering Government 52

Modern Restaurant Management

AUGUST 28, 2020

As part of the effort, KitchenAid is partnering with JBF to create more possibilities in the kitchen for culinary professionals as they face a difficult recovery. He was instrumental in organizing the Frederick Community College Hospitality Program. with his first venture being the operation of the Roy Rogers on Rt.

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Allergens Kitchen Safety Guest Recovery Customer Service 364

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis.

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Fast Casual Casual Menu Mobile Ordering 405

Foodable

DECEMBER 9, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. In this episode of The Barron Report, host Paul Barron sits down with frequent Foodable guest Andrew Horowitz, the president and founder of Horowitz & Company.

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