Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Additional key findings from the survey include: Over a third (38 percent) of respondents plan to have between 1-20 guests, with 32 percent planning to have under 50.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

Modern Restaurant Management

AUGUST 16, 2021

restaurant recovery is underway, but it will take time for it to return to pre-pandemic levels fully,” said David Portalatin, NPD food industry advisor and author of Eating Patterns in America. The restaurant industry has made progress restaffing, but job recovery for the industry is lagging the overall economy. “The U.S.

2021 450

2021 Guest Recovery 2019 Point of Sale 450

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. These closures presented the surviving brands with the opportunity to acquire new guests. South Florida Recovery on the Way.

2021 474

2021 Fast Casual Mobile Ordering Guest Recovery 474

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. With lower overhead, streamlined staffing, and limited menus, QSR models offer flexibility to guests and operational efficiency for staff. Quirky Combos : This year, we also saw some unique combinations!

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

DECEMBER 31, 2020

This comprehensive annual report identifies key influences in restaurants, hotels, food, beverage, and hospitality marketing. Added benefit: plant-based menu items often have lower food costs, allowing for increased profit margins or lower price points for your guests. Celebrating its 15th anniversary this year, af&co.

2021 508

2021 Hotels Airlines Guest Recovery 508

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

JUNE 1, 2020

However, growth in average spending per guest remains negative for full-service restaurants. According to Guest Trends Insights: Guest sentiment for “off-premise” restaurant offerings improved in March as restaurants began shifting their efforts toward improving to-go and delivery operations. Retail Recovery.

2020 324

2020 Food Safety Online Ordering Point of Sale 324

Modern Restaurant Management

JANUARY 15, 2021

Age is not the main factor limiting the numbers returning – state regulations are a much bigger influencer, with California remaining low with much stricter measures in place than Florida and Texas. The sit-down restaurant recovery will hinge on the country’s continued handling of the pandemic and subsequent economic recovery.

2021 423

2021 Fast Casual Fine Dining Point of Sale 423

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. The Value of Trust. Sales velocity is now +177 percent year-over-year (comparing the same week one year prior).

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Goliath Consulting

JUNE 3, 2020

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect. Trust, a Human Element.

Guest Recovery 269

Guest Recovery Social Media Food Safety Consumer Goods 269

EATER

MAY 20, 2022

As she waited for those folks to accelerate the recovery process, she worried: Pretty much all of her cake sales come from customers who see her new menu drops on Instagram. The depression Wyatt suffered over the course of those 10 days has influenced her perspective the most. “I

Email Marketing 293

Email Marketing Guest Recovery Point of Sale Social Media 293

Modern Restaurant Management

AUGUST 28, 2020

As part of the effort, KitchenAid is partnering with JBF to create more possibilities in the kitchen for culinary professionals as they face a difficult recovery. “We have had great success with this new tool, and we know that our guests appreciate it as well. . "In BYOM is mobile-responsive and easily updated.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Modern Restaurant Management

NOVEMBER 17, 2020

Among the highlights: Online Ordering sales of pizza (+9 percent), burgers (+10 percent), and fried chicken (+5 percent) were up from last year, but the largest trend in online ordering was sandwiches and wraps as guests give up on slapping bread together at home and restaurants pivot to menu items that travel well. Restaurant trends.

2020 402

2020 Mobile Ordering Online Ordering Food Order 402

Modern Restaurant Management

FEBRUARY 28, 2020

Guests may enjoy a variety of seating arrangements, two bars, as well as private cabanas and daybeds offering bottle service and other five-star experiences. With the ability to cover and heat all areas, AQUAlounge will ensure a comfortable guest experience while sipping cocktails, dining or relaxing on the water.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

MARCH 8, 2024

Overall, “large parties,” or a party with eight or more guests, had a +2 percent increase in same-store transactions in Q4 2023 compared to Q4 2022. Cheers to 2023: Overall, restaurant and bar guests drank approximately +11 percent more alcohol in Q4 2023 compared to the average for Q1 through Q3 2023.

Catering 251

Catering 2024 2023 Guest Recovery 251

Modern Restaurant Management

SEPTEMBER 27, 2024

Tock businesses that offer more than standard reservations see an average of 80 percent more repeat guests. Notably, on average, 90 percent of guests who book an experience at a business, book another experience on a future visit. Recruitment costs in food services rose by 13.10 The year-over-year increase of 21.64

Food Truck 251

Food Truck Fast Casual 2024 Food 251

Modern Restaurant Management

DECEMBER 4, 2020

” The Long Road to Recovery. Asia Center for Tourism and Hospitality Research, the road to recovery could still be a long one. While over half of every age group agreed that businesses' responses had changed their opinions, people aged 18-29 were most likely (64 percent) to be influenced. Restaurant Guests and COVID.

Loyalty Program 364

Loyalty Program Online Ordering Consumer Goods Fast Casual 364

Modern Restaurant Management

MARCH 1, 2022

We’ve noticed that the increase in basket size is partly due to more guests being on the same check and that, in fact, the share of single-party orders has declined.” consumers' delivery and takeout habits have evolved through COVID-19 recovery. In short, consumers are ordering more food, and for larger parties.

Loyalty Program 458

Loyalty Program Mobile Ordering Download Food Order 458

Hot Schedules

NOVEMBER 3, 2021

Don’t overlook children’s menus – having one or two plant-based options available ensures every guest gets to enjoy something. With the rise of social media influencers, you want to find ways to attract these individuals to your establishments – nothing beats free marketing or exposure! b3lineicon|b3icon-trees|?|Trees. Sustainability.

Hotels 148

Hotels 2022 Menu Tip Distribution 148

EATER

DECEMBER 6, 2022

These 15 restaurants represent the most exciting openings of the year — be sure to try them if you find yourself in these cities and keep an eye out for these names as they shape and influence dining culture in the months and years to come. Hillary Dixler Canavan. Nashville, Tennessee. Danielle Del Valle.

2022 246

2022 Fine Dining Dine-in Food Truck 246

Rocket Fuel

MAY 1, 2023

Counter Sales: The pandemic’s aftermath and the 2022 comeback The pandemic’s impact on counter sales in 2020 and 2021 was undeniable, with many dining rooms closed and health concerns influencing consumer behavior. can increase your average guest checks and boost margins.

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

Modern Restaurant Management

FEBRUARY 1, 2021

The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence. In addition, colder winter weather eliminated some potential for outdoor restaurant dining, favored by many guests who believe patio seating is a safer option.

2021 333

2021 Point of Sale Guest Recovery Travel 333

Apicbase

JANUARY 13, 2023

However, we’re seeing some major shifts around menu creation, procurement, and dining habits of guests. A good thing, considering that 55% of consumers rate contactless payment as one of the top three influencing factors they consider when choosing a restaurant. The F&B industry grew in 2022… and it will keep growing in 2023.

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

OCTOBER 4, 2021

Social media heavily influences app downloads among Gen Z. August saw a reversal in the upward momentum the restaurant industry’s sales and traffic had been riding in recent months, according to Black Box Guest Intelligence. Most popular among higher income earners. Generational. Sales Momentum Reversal. Traffic growth was -5.4

2021 426

2021 Fast Casual Mobile Ordering Social Media 426

Modern Restaurant Management

NOVEMBER 19, 2020

Ocean Spray is joining forces with Massachusetts Restaurant United and the COREcares Foundation for this hospitality stimulus, in addition to offering discounts on the brand’s cranberry products to support restaurants on the road to recovery during the COVID-19 pandemic crisis. ” Curbside Olo.

Mobile Ordering 367

Mobile Ordering Kitchen Safety Online Ordering Food Truck 367

Modern Restaurant Management

FEBRUARY 14, 2020

Student volunteers support in a variety of hands-on roles that range from assisting chefs with the preparation of their dishes, to facilitating guest registration. The Houses for the Holidays campaign ran from November 12 to December 31 and gave guests the opportunity to purchase a DIY gingerbread house for $5.95

Back of House 329

Back of House Hotels Design Events 329

Modern Restaurant Management

OCTOBER 29, 2020

When we started Lunchbox 18 months ago, we wanted to help restaurants with a strong ethos and identity speak to their guests directly. Lunchbox also partnered with Beam Social Impact to make it easier for restaurants to increase social responsibility by easily facilitating nonprofit donations from guest orders.

Online Ordering 359

Online Ordering Customer Service Food Order Seasonal Menu 359

Embrace the Suck

JUNE 3, 2024

Fear not, for we shall also uncover strategies to address this issue head-on and pave the road to recovery. So fasten your seatbelts, my dear guests, as we embark on this transformative expedition! It is a complex issue influenced by a combination of biological, psychological, and social factors.

Guest Recovery 275

Guest Recovery Coaching Education Equipment 275

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. This is encouraging for restaurants, especially as only about 8 percent of respondents said that guests will be very unwilling. Restaurant Adaptation.

2020 553

2020 Mobile Ordering Hotels Food Safety 553

Modern Restaurant Management

MARCH 4, 2025

Turn Pricing into a Growth Strategy : A smarter approach to menu pricing can boost revenue and profitability without compromising guest experience. Parents of young children are the most influenced, with many saying a playground makes a restaurant feel more family-friendly.

2025 221

2025 Delivery 2024 Point of Sale 221

Modern Restaurant Management

OCTOBER 15, 2019

“This is something we were expecting given the underlying relentless erosion of guest counts and the fact that the industry was headed towards tougher previous year sales comparisons as we went into the second half of 2019,” said Victor Fernandez, vice president of insights and knowledge for TDn2K. percent during the same period.

2019 211

2019 Point of Sale Small Business Consumer Goods 211