Remove Guest Recovery Remove Innovation Remove Leadership
article thumbnail

Operational Empathy Should Be Part of Restaurant Leadership

Modern Restaurant Management

As competition intensifies, companies must innovate and streamline operations to stay ahead. Specifically, at Walt Disney World, they taught me not only the value of, but how and when to execute guest service recovery. The pressure to deliver high-quality products quickly, efficiently, and consistently is immense.

article thumbnail

BRANDED FROM THE ROAD AT RLC

Foodable

In the latest episode of Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “ The Finance Guy” were on the road at the Restaurant Leadership Conference in Arizona. Heeley from Pokéworks stops by and talks about being back in person at the Restaurant Leadership Conference.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Digital Dining and ‘Restaurant Recovery’ Show

Modern Restaurant Management

Key projects in the next six months will address topics including post-crisis recovery and resilience, urban mobility, closing equality opportunity gaps and insights into the gig economy. 'Travel ” 'Restaurant Recovery' Docuseries. 'Travel Safe' Tools.

article thumbnail

The State of New York Restaurants in 2020

7 Shifts

Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). According to 7shifts’ Restaurant Data Hub , New York restaurant sales recovery has been slower than the overall United States (and Canadian) average. As the Head of U.S.

2020 285
article thumbnail

New & Notable: TEAM Schostak Celebrates 40, AI in Food Service and Beachy Tech

Modern Restaurant Management

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. Restaurant and Chef and Leadership award categories will continue to have no fees for entry.

Food 173
article thumbnail

Stop Prepping Veggies – Strategy in Post-Pandemic Recovery

Modern Restaurant Management

An idea on the minds of foodservice leadership post-pandemic is the ghost kitchen – a kitchen dedicated to prepping food without maintaining a dining space. We’ve seen so many innovations and creative ideas come out of the pandemic. Ghost Kitchen Roll Out. The Key Is Stability and Consistency.

article thumbnail

MRM People & Places: Cassoulet War, Zagat Stories and AQUAlounge

Modern Restaurant Management

Guests may enjoy a variety of seating arrangements, two bars, as well as private cabanas and daybeds offering bottle service and other five-star experiences. With the ability to cover and heat all areas, AQUAlounge will ensure a comfortable guest experience while sipping cocktails, dining or relaxing on the water.

Coaching 167