Culinary Cues

APRIL 3, 2020

[] CUSTOMERS ARE CONCERNED ABOUT THE SAFETY OF THE FOOD THEY ORDER. Possible strategy: Be proactive with a well defined, enhanced sanitation and food handling protocol for your restaurant and relay this information to your guests. Let your customers know that safety and sanitation is your most important job.

Guest Recovery 322

Guest Recovery Social Media Kitchen Safety Food Safety 322

Modern Restaurant Management

MAY 19, 2020

Restaurants bring groups of people and that traffic often brings safety. While many find hope for the industry as the country re-opens, the road to recovery is a very long and uncertain one. Restaurants must build trust, communicate safety and clearly establish value. Your restaurant brand is the promise you make to your guests.

Guest Recovery 189

Guest Recovery Kitchen Safety Food Safety Email Marketing 189

Modern Restaurant Management

AUGUST 25, 2020

Airflow within restaurants should flow from cleaner sources to dirtier sources – from dining areas to kitchens, restrooms to pick up / delivery spaces and more. Energy impact can be minimized with the use of energy recovery devices. Giving consumers control through their own mobile devices will be vital to success.

Design 212

Design Guest Recovery Consumer Goods Fine Dining 212

7 Shifts

APRIL 23, 2021

Now as we enter a recovery stage, the biggest challenge that's emerged has become finding enough staff to fit the demand. The same New York Times story found that 80 to 85 percent of Crafted Hospitality group's kitchen employees have moved out of New York City. Safety and sanitation efforts also deserve a callout right now.

Hiring 370

Hiring Front of House Back of House Food Safety 370

7 Shifts

OCTOBER 15, 2020

According to 7shifts’ Restaurant Data Hub , New York restaurant sales recovery has been slower than the overall United States (and Canadian) average. A restaurant is not just the restaurant owner, a restaurant is the kitchen staff, waitstaff, the whole industry around restaurants. Using guest engagement platforms.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Goliath Consulting

DECEMBER 12, 2020

COVID-19 Safety. COVID-19 has been a powerful driving force for AI tech particularly in this industry, as stay-at-home orders, social distancing and other safety measures forced operators to rethink how they interact with their staff and guests. Even with the vaccine, we expect the focus on safety and hygiene to remain.

2021 167

2021 Kitchen Safety Food Safety Loyalty Program 167

Foodable

APRIL 30, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. Episode Highlights: The industry must incorporate new spacing concepts to adhere to safety concerns and guidelines. New FOH positions will be created to sanitarily conduct business.

Guest Recovery 72

Guest Recovery Kitchen Safety Food Safety FOH 72

Foodable

MAY 8, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. The association has worked closely with Governor Greg Abbott by creating a recovery reopening task force known as the Texas Restaurant Promise.

Guest Recovery 76

Guest Recovery Operations Kitchen Safety Point of Sale 76

Modern Restaurant Management

SEPTEMBER 30, 2020

The importance of making guests feel comfortable. The importance of making guests feel comfortable. Most Important safety initiatives. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. 73 percent said social distanced tables.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Technology that helps kitchens manage and time orders from multiple channels will be key to keeping pace and ensuring diners stay happy and loyal.”

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Goliath Consulting

DECEMBER 6, 2020

With the industry’s recovery expected to be sluggish, some even estimating that the full recovery could take years (1), there’s little doubt that this trend of off-premise dining will continue to grow in 2021. Consumer behavior has also shifted, many preferring contactless options and off-premise dining than dining in.

2021 114

2021 Mobile Ordering Food Guest Recovery 114

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. Safety and sanitation is a priority. These closures presented the surviving brands with the opportunity to acquire new guests.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

SEPTEMBER 3, 2020

As a law firm working with small businesses, many of them restaurants and other brick-and-mortar establishments severely affected by COVID-19, below are a few pointers we have routinely come back to when offering counsel: Safety Above All Else. Judiciously monitor your employees’ health as well. Think Long-Term.

Fine Dining 201

Fine Dining Restaurant Law Food Truck Outdoor 201

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." The key to the industry's recovery will be the strength of each daypart. " Top Recovery Trends. " Remarkable Resiliency. foodservice industry.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

JUNE 9, 2021

Fresh prepared produce delivers many benefits to foodservice operations from cost and labor savings along with increasing back of house efficiency, food safety, and freshness. For years we have seen increased consistency and food safety by simply purchasing prepared produce. Ghost Kitchen Roll Out.

Kitchen Safety 168

Kitchen Safety Food Supply Fast Casual Food Safety 168

Modern Restaurant Management

FEBRUARY 24, 2022

While we see national economic recovery in numbers such as the aforementioned jobs report; yet, I’m still sitting here, waiting for my pizza. As noted above, there is no one great secret or cure; however, providing better safety training and tools to our new hires is worth the time and the money.

Hiring 197

Hiring Guest Recovery Hotels Insurance 197

Modern Restaurant Management

APRIL 27, 2020

Training on best practices and templates for printed materials to promote employee and customer safety in accordance with City, County, State and Federal orders. PayByPhone will support the global nonprofit organization World Central Kitchen's COVID-19 relief response. Ongoing community supported forums and workshops.

Mobile Ordering 197

Mobile Ordering Webinar Loyalty Program Online Ordering 197

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. Bill Angott was named President and Chief Executive Officer of TSFR in 2009.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

DECEMBER 31, 2020

Added benefit: plant-based menu items often have lower food costs, allowing for increased profit margins or lower price points for your guests. Offering both convenience and the safety of an in-room workout, hotels will offer rooms with integrated wall mounted home gyms like Mirror and Tonal for a way to work-out without going to the gym.

2021 203

2021 Hotels Airlines Guest Recovery 203

Modern Restaurant Management

APRIL 27, 2020

Training on best practices and templates for printed materials to promote employee and customer safety in accordance with City, County, State and Federal orders. PayByPhone will support the global nonprofit organization World Central Kitchen's COVID-19 relief response. Ongoing community supported forums and workshops.

Webinar 185

Webinar Loyalty Program Online Ordering Social Media 185

Modern Restaurant Management

JULY 7, 2020

We encourage Congress and the Administration to consider bipartisan options to support the industry’s recovery.” Deciding to close your doors: Whatever you decide, make sure all employees understand the steps you are taking to ensure top safety and health standards. Its new Business Dining 2.0

Mobile Ordering 192

Mobile Ordering Restaurant Law Seating Customer Service 192

Goliath Consulting

JUNE 3, 2020

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect. Trust, a Human Element.

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107

The Restaurant Times

OCTOBER 29, 2020

Adhering to the social distancing guidelines and following government-mandated safety protocols is also critical for running a restaurant, amid the pandemic. These safety measures are also essential to retain customer trust. You have to reassure the guests so that they feel comfortable to dine at the restaurant.’

Operations 40

Operations Kitchen Safety Guest Recovery Food Safety 40

EATER

JUNE 26, 2020

But fears that recovery will be stymied by employees who choose to remain out of work are unfounded, he adds: “The pace of recovery will absolutely be driven by the level of demand, not unemployment benefits.”. That was enough for Good to rehire all the kitchen staff who wanted to return.

Front of House 126

Front of House Back of House Guest Recovery Loyalty Program 126

Modern Restaurant Management

AUGUST 3, 2020

According to the Rewards Network survey results , 42 percent of respondents said they would invest in changing their restaurant layout or adding COVID-related safety features, with 28 percent stating they will be adding or expanding a patio. 28 percent of respondents said they were making menus smaller and more efficient for the kitchen.

2020 195

2020 Franchising Franchise Food Order 195

Black Box Intelligence

MARCH 10, 2020

The newly launched Restaurant Recovery Sales Flash is open to all operators. As of Saturday, May 9, on average almost 30% of the restaurants operated by the companies that participated in our Restaurants Recovery Sales Flash survey opened their dining rooms in some capacity. Collected and distributed 3 times per week.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Modern Restaurant Management

APRIL 7, 2020

This edition of MRM News Bites features the Independent Restaurant Coalition, Tripadvisor, Inspire Brands Foundation, WorkJam, EZ-Chow, US Foods, Potbelly Pantry, Just Salad, Zalat Pizza, Kentucky Fried Chicken, California Pizza Kitchen, Nando’s and Street Factory Media. Photo by Kathy Tran. “The plan for the new Lemmon Ave.

Tip Distribution 170

Tip Distribution Healthcare Hospitality Food Supply 170

Modern Restaurant Management

DECEMBER 14, 2020

The updated data and recommendations were developed for US Foods by The Acheson Group (TAG), a global food safety consulting group that helps companies throughout the food supply chain more effectively mitigate risks, improve operational efficiencies and ensure regulatory and standards compliance.

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Aaron Allen & Associates

MARCH 19, 2020

March 18, 2020 NRA Recovery & Relief Proposal The National Restaurant Association presents a restaurants recovery and relief proposal to the White House with projections of more than $225b in sales losses and 5–7 million jobs lost. Restaurants would be repurposed as community kitchens, offering affordable meals to-go.

2020 130

2020 Point of Sale Guest Recovery Government 130

Modern Restaurant Management

NOVEMBER 17, 2020

Among the highlights: Online Ordering sales of pizza (+9 percent), burgers (+10 percent), and fried chicken (+5 percent) were up from last year, but the largest trend in online ordering was sandwiches and wraps as guests give up on slapping bread together at home and restaurants pivot to menu items that travel well. Restaurant trends.

2020 161

2020 Mobile Ordering Online Ordering Food Order 161

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Aramark Creates Safety Plans. ” Examples of safety and service enhancements include: A culture of safety and wellbeing for employees and customers. .

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

AUGUST 28, 2020

. “Over the last century, women, despite their incredible contributions, have struggled to make it in professional kitchens — held back by inequalities unfairly put upon them,” said Rob Sundy, Head of Brand Marketing & Creative Studios at Whirlpool Corporation, the parent company of the KitchenAid brand.

Allergens 145

Allergens Kitchen Safety Guest Recovery Customer Service 145

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. We are excited to support their mission to help independent restaurants optimize online ordering and generate incremental revenue from under-utilized kitchens.”

Online Ordering 143

Online Ordering Customer Service Food Order Seasonal Menu 143

Modern Restaurant Management

JANUARY 22, 2021

. “It’s incredibly important for us to continue to grow with strong operators in key geographies to increase the footprint of the brand and share our great Middle Eastern cuisine and hospitality with even more guests.” ” Fogo de Chão Inks New Deals. . ” Fogo de Chão Inks New Deals.

Franchise 203

Franchise Franchising 2020 2021 203

Modern Restaurant Management

JULY 30, 2021

We are also leaning heavily into our People First Safety Always Plan to guide us through how we’re doing business, as we seek what’s best for all our teams, franchisees, and enterprise.” doubled the number of ghost kitchens worldwide since June 2020. ” Nathan's Gets the Ghost. Nathan’s Famous, Inc.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203