Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. This edition of MRM Research Roundup features What Feeds Us, top delivery apps, popular drinks and who is winning the chicken wars. Drive-Thrus.

2021 474

2021 Fast Casual Mobile Ordering Guest Recovery 474

Culinary Cues

JULY 22, 2021

Now, providing we don’t ignore the still looming dangers of Covid and the challenges of convincing 40% of the population to accept the vaccine, we might stand a chance of long-term recovery. Cookbook sales on Amazon spiked and grocery stores were challenged to keep food on their shelves. Hope springs eternal. Is this the answer?

Guest Recovery 450

Guest Recovery Uniforms Point of Sale Customer Experience 450

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Additional key findings from the survey include: Over a third (38 percent) of respondents plan to have between 1-20 guests, with 32 percent planning to have under 50.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

Modern Restaurant Management

AUGUST 6, 2021

restaurant sales experienced a “healthy” increase in total sales in July, 2021, according to Restaurant.org. eating and drinking outfits saw sales stand at approximately $4.4 eating and drinking outfits saw sales stand at approximately $4.4 For the original article, click here. restaurant scene.

Insurance 493

Insurance 2021 Guest Recovery Point of Sale 493

Modern Restaurant Management

SEPTEMBER 3, 2020

As much as complete closures and stay-at-home orders have harmed the restaurant industry, reopening has come with fits and starts, presenting a new litany of obstacles for dining establishments to overcome. The normalcy of customers coming in the doors for a night of dining or even a casual lunch feels like a vision of the distant past.

Fine Dining 502

Fine Dining Restaurant Law Food Truck Outdoor 502

Modern Restaurant Management

FEBRUARY 25, 2021

But a recent market analysis points toward a comeback in physical real estate. First, a pivot to e-commerce sales helped to facilitate online orders, deliveries, and curbside pick-up. Many brick-and-mortar spaces were repurposed as a place to package orders. The Matter of Space: A Look at the Market.

Guest Recovery 446

Guest Recovery Online Ordering Point of Sale Retail 446

Modern Restaurant Management

JANUARY 15, 2021

The chains’ carry-out, drive-thru, and delivery orders soared throughout the pandemic as consumers looked for relief from preparing most of their meals at home. The chains’ carry-out, drive-thru, and delivery orders soared throughout the pandemic as consumers looked for relief from preparing most of their meals at home.

2021 423

2021 Fast Casual Fine Dining Point of Sale 423

Modern Restaurant Management

MAY 5, 2021

CGA’s latest sales data reveal significant increases compared to performance in 2020, during one of the worst periods of decline when full lockdown restrictions were in place. The average $ sales velocity for units across America were down -6 percent compared to the week before (April 17 v April 10). The Value of Trust.

2021 490

2021 Coupons Loyalty Program Fast Casual 490

Modern Restaurant Management

SEPTEMBER 30, 2020

The importance of making guests feel comfortable. The importance of making guests feel comfortable. More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Incentivize guests to choose your restaurant. How Comfortable are Diners?

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. The answers are an entry point for understanding consumers’ needs as brands start to reopen, notes RMS CEO John Oakes.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

JULY 7, 2020

We encourage Congress and the Administration to consider bipartisan options to support the industry’s recovery.” In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. Uber To Acquire Postmates.

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

AUGUST 3, 2020

Using order data from January 1, 2020 to June 30, 2020 and a national consumer survey, DoorDash’s mid-year report checks in on popular food trends, nationally and regionally, how users ate through social distancing, cravings across the country, and more. While tired of cooking chicken, Americans aren’t sick of ordering in chicken.

2020 487

2020 Franchise Franchising Food Order 487

Modern Restaurant Management

MAY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the surge in online ordering, early returns on restaurant recovery and what customers want and expect from restaurants. Adoption of Restaurant Online Ordering is Growing. Restaurant Recovery Stats.

2020 322

2020 Guest Recovery Online Ordering Point of Sale 322

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Chicago is the city that plans orders ahead the most, followed by Los Angeles, San Francisco, Houston, Atlanta, Dallas, Denver, and Philadelphia! Holiday Hangovers : On the days after holidays like St.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

MARCH 1, 2022

To accurately assess the underlying trends of restaurant performance, RMS compared 2021 sales and traffic to pre-pandemic 2019 data. On average, sales were up 8.1 In short, consumers are ordering more food, and for larger parties. percent, and it’s clear that net sales performance was sustained by average check growth.

Loyalty Program 458

Loyalty Program Mobile Ordering Download Food Order 458

Modern Restaurant Management

DECEMBER 4, 2020

It also could provide a future outlook for the industry, especially if more states implement stay-at-home orders in response to rising COVID-19 cases. This edition of MRM Research Roundup features the Restaurant Resilience Index, the impact of reviews, shifitng consumer preferences and the importance of rewards. percent demand decline.

Loyalty Program 364

Loyalty Program Online Ordering Consumer Goods Fast Casual 364

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Of that increase, 30 percent came through Catering Online Ordering, which launched in Q3 2023. On average, catering orders ticket sizes in Q4 2023 were $160.

Catering 251

Catering 2024 2023 Guest Recovery 251

Modern Restaurant Management

FEBRUARY 28, 2020

Guests may enjoy a variety of seating arrangements, two bars, as well as private cabanas and daybeds offering bottle service and other five-star experiences. With the ability to cover and heat all areas, AQUAlounge will ensure a comfortable guest experience while sipping cocktails, dining or relaxing on the water.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

DECEMBER 14, 2020

In this edition of MRM News Bites, we feature resources to help restaurants survive the winter weather and the learning how to improve bread-baking skills. Make it This Winter. US Foods Holding Corp. " US Foods has also officially rebranded its "Make It Now" site as "Make It This Winter." Step Up to The Table.

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

EATER

MAY 20, 2022

She had plans to release a new menu a few days later, which is also when she opens up her orders for the month. As she waited for those folks to accelerate the recovery process, she worried: Pretty much all of her cake sales come from customers who see her new menu drops on Instagram.

Email Marketing 286

Email Marketing Guest Recovery Point of Sale Social Media 286

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp's Economic Impact Report. Key findings for the restaurant industry include: Restaurant Closures Data. Restaurants had a high rate of permanent closures.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

SEPTEMBER 27, 2024

Expert Market’s survey results also revealed that labor shortages have been cited as a top concern for nearly a quarter (23 percent) of US F&B businesses, top chart. This insight highlights staffing issues as a concerning and current challenge faced by US F&B businesses. percent, it is yet to reach pre-pandemic levels of around 1.9

Food Truck 251

Food Truck Fast Casual 2024 Food 251

Restaurant365

MAY 22, 2020

As states begin to lean toward an incremental reopening of restaurants, optimizing your restaurant’s staffing is one of the most cost-effective practices you can utilize to maximize your staff’s productivity to best position your business for a successful financial recovery. Building a better schedule.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Black Box Intelligence

MARCH 10, 2020

The newly launched Restaurant Recovery Sales Flash is open to all operators. Includes sales & traffic, off-premise and state by state performance. The impact of those dining rooms opening has been impactful in driving incremental sales for full-service restaurants. percentage point change.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Restaurant365

DECEMBER 11, 2020

operators, mostly sales) minus your cash outflows (your operating costs, like food and drink, payroll, rent, etc.) Your cash flow may have been tight in 2020, so 2021 is the time to focus on your cash flow recovery and next steps. The year 2020 prompted enormous changes in the restaurant industry. over a certain period of time.

2021 136

2021 Cash Management Management Management 136

Foodable

JULY 6, 2021

Listen to "Understanding, Engaging, and Retaining Your Guests | Season 4, Vol. Bikky is the first CRM for restaurants that helps them power digital hospitality by providing the system of record for all of the restaurant's guest data. 2: Bikky" on Spreaker. Bikky wants to provide the tools to engage customers based on behavior.

Guest Recovery 96

Guest Recovery Email Marketing Point of Sale Hospitality 96

Black Box Intelligence

AUGUST 24, 2021

Short-staffing leads to dissatisfaction – of guests and employees. The impact of limited staffing is evident in guest sentiment data. Guest satisfaction with service speed is down 4.2%, with staffing being a common area of concern. The staffing shortage is just one roadblock to the recovery of the restaurant industry.

Guest Recovery 98

Guest Recovery Back of House Point of Sale Customer Service 98

Black Box Intelligence

SEPTEMBER 13, 2021

Comparable Restaurant Sales. Comparable sales data tells you how much your restaurant sales changed year over year. Tracking comparable sales allows you to know whether your performance is consistent with the rest of the market, or if your restaurant is an outlier among the competition. Comparable Restaurant Foot traffic.

Guest Recovery 98

Guest Recovery Point of Sale 2021 Fast Casual 98

Aaron Allen & Associates

MARCH 19, 2020

March 18, 2020 Subway Reduces Franchisee Royalties by Half Expecting at least two months of steep sales declines, Subway — the largest fast food chain measured by number of units — reduces royalties and ad funding by 50% for its franchisees, in addition to offering to support operators with rent abatement, reduction, and deferral.

2020 130

2020 Point of Sale Guest Recovery Government 130

Black Box Intelligence

MARCH 13, 2020

At Black Box Intelligence we benchmark performance for 300+ restaurant brands in multiple data sources including reported sales, workforce, guest satisfaction and consumer behavior. In our data we see a 7-8% gap in the top sales and traffic performance from the bottom quartile brands. I’m not a sell side analyst or a buyer.

Guest Recovery 80

Guest Recovery Point of Sale Consumer Goods Leadership 80

Foodable

APRIL 29, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. One of the most inventive concepts put into effect is the to-go cocktail kits, allowing the brand to work around the laws in Pennsylvania, which currently do not permit the sale of to-go alcohol.

Bar 97

Bar Guest Recovery Restaurant Law Point of Sale 97

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Black Box Intelligence

OCTOBER 15, 2021

Everyone has to eat somewhere, and knowing how and where your customers choose to eat (a metric known as share of stomach) is vital to reaching them with the right menu items, marketing messages, price points and atmosphere. Order meal kits? Consumer eating patterns are impacted by the economy, food trends and other factors.

Point of Sale 98

Point of Sale Consumer Goods Social Media Customer Service 98

Restaurant365

APRIL 16, 2021

When calculating your restaurant profit margin, keep these details in mind: First, your profit is a way to understand what percentage of your sales turned into profits. Your profit may be calculated in dollars, but your profit margin is your profit expressed as a percentage of sales. Net Profit.

Loyalty Program 88

Loyalty Program Point of Sale Guest Recovery Seasonal Menu 88

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Restaurant365

JUNE 24, 2020

This requires not only increasing total sales, but also reducing costs. While these are not optimal times in the restaurant industry, there are tactics you can implement now to both increase sales and optimize your controllable costs. You followed all the new health and safety regulations. Now it’s time to refocus on your bottom line.

Point of Sale 78

Point of Sale POS Inventory Employee Relations 78

Rocket Fuel

MAY 1, 2023

In today’s competitive quick-service restaurant (QSR) landscape, operators must adapt to evolving consumer behavior and leverage every available sales channel to stay ahead. However, 2022 saw a resurgence in counter sales, reaching 14.44%, a 51.9%

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52