Modern Restaurant Management

MAY 19, 2020

While many find hope for the industry as the country re-opens, the road to recovery is a very long and uncertain one. While the operational and financial impact of social distancing must be top of mind, nearly as important as what you do will be how you communicate these changes to your guests. Anticipation. Setting the Scene.

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Modern Restaurant Management

JULY 30, 2020

How will restaurants shift their labor models to follow state safety regulations, ensure social distancing, minimize contact, and support the changing tide of guest preferences? After all, people are an organization’s greatest asset – and the key to speeding recovery and emerging stronger from these uncertain times.

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Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." The key to the industry's recovery will be the strength of each daypart. " Top Recovery Trends. " Remarkable Resiliency. foodservice industry.

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Modern Restaurant Management

MAY 13, 2020

Malware is often present on systems for months before IT divisions and owners are aware. Help keep the public-facing part of the network secure by only offering the guest password to paying customers, and change the password frequently to prevent lingering access and misuse of your network.

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Website Management Guest Recovery Customer Service POS 530

Culinary Cues

JULY 22, 2021

Now, providing we don’t ignore the still looming dangers of Covid and the challenges of convincing 40% of the population to accept the vaccine, we might stand a chance of long-term recovery. The small stuff is what adds value to the guest experience. This is what will bring guests enthusiastically back to your dining room.

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Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. These closures presented the surviving brands with the opportunity to acquire new guests. Download the report here.

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Modern Restaurant Management

AUGUST 16, 2021

restaurant recovery is underway, but it will take time for it to return to pre-pandemic levels fully,” said David Portalatin, NPD food industry advisor and author of Eating Patterns in America. The restaurant industry has made progress restaffing, but job recovery for the industry is lagging the overall economy. “The U.S.

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Modern Restaurant Management

DECEMBER 31, 2020

Chinese American food presents an opportunity for reinvention, offering people the tastes they know and love but with a bit more transparency to ingredients and where they come from. – We’re excited to see more variety and specialization in Indian food, presenting a bounty of flavors and dishes from all over the country.

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Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. There was a subsequent recovery of +10 percent in the week to January 1 vs December 25. ” McDonald's Supersized Recovery.

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2022 Mobile Ordering Guest Recovery Point of Sale 539

Culinary Cues

JANUARY 29, 2024

As they say in life – the first step in recovery is to admit that there is a problem. Different in the way that we must treat members of our team, different in the environment that is created, and certainly different in the level of enthusiasm that younger people have for a career in the kitchen. We are changing, but maybe not fast enough.

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Kitchen Safety Guest Recovery Uniforms Food Safety 434

Modern Restaurant Management

SEPTEMBER 3, 2020

As much as complete closures and stay-at-home orders have harmed the restaurant industry, reopening has come with fits and starts, presenting a new litany of obstacles for dining establishments to overcome. Have clear signage, enforce the mandated health rules, and diligently track the number of guests inside of your facility at all times.

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Goliath Consulting

DECEMBER 12, 2020

COVID-19 has been a powerful driving force for AI tech particularly in this industry, as stay-at-home orders, social distancing and other safety measures forced operators to rethink how they interact with their staff and guests. The upsurge and adoptions of other AI systems will increase as demand in touchless technology increases.

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Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.

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Culinary Cues

APRIL 26, 2020

What will our restaurants physically look like with social distancing, how will we be able to interact with guests at service, how will our kitchen teams function as a unit, what changes will be necessary for our menus to be effective, and what role will take out and delivery play in every restaurant concept?

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Modern Restaurant Management

AUGUST 28, 2020

KitchenAid brand presents "A Woman's Place," a documentary short, now streaming on Hulu, place clip at top. As part of the effort, KitchenAid is partnering with JBF to create more possibilities in the kitchen for culinary professionals as they face a difficult recovery. 'A Woman's Place' on Hulu.

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Allergens Kitchen Safety Guest Recovery Customer Service 364

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. With lower overhead, streamlined staffing, and limited menus, QSR models offer flexibility to guests and operational efficiency for staff. Quirky Combos : This year, we also saw some unique combinations!

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Modern Restaurant Management

FEBRUARY 17, 2021

Recovery won’t happen overnight, but the industry will recover with lessons learned and new ways of thinking already in place.” On average, guests in Kansas City spent 11 percent more per order than guests in Tampa Bay. “The pandemic has forced the evolution in ways that hadn’t been thought of before.

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Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

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Modern Restaurant Management

MAY 5, 2021

Matthew Crompton, CGA’s Client Solutions Director, Americas said: “Recovery is well and truly here, and for many states sales may be close to returning to normal levels. “Let us assume that operators were able to better meet the needs of those 30 percent of guests who are under-whelmed by the beverage program.

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Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. The companies will launch a two-way integration.

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Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis.

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Modern Restaurant Management

NOVEMBER 17, 2020

Among the highlights: Online Ordering sales of pizza (+9 percent), burgers (+10 percent), and fried chicken (+5 percent) were up from last year, but the largest trend in online ordering was sandwiches and wraps as guests give up on slapping bread together at home and restaurants pivot to menu items that travel well. Restaurant trends.

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Modern Restaurant Management

JULY 30, 2021

When life presents unexpected expenses, such as urgent car or home repairs, an emergency fund can help keep families afloat, and prevent them from taking on debt or missing payments. This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors.

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Modern Restaurant Management

FEBRUARY 28, 2020

Guests may enjoy a variety of seating arrangements, two bars, as well as private cabanas and daybeds offering bottle service and other five-star experiences. With the ability to cover and heat all areas, AQUAlounge will ensure a comfortable guest experience while sipping cocktails, dining or relaxing on the water.

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Modern Restaurant Management

APRIL 7, 2020

Tripadvisor launched the first of several initiatives to provide immediate economic support to our local communities, enabling diners and travelers to assist in the long term recovery of travel and hospitality businesses impacted by the COVID-19 pandemic. "Tripadvisor

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7 Shifts

OCTOBER 15, 2020

According to 7shifts’ Restaurant Data Hub , New York restaurant sales recovery has been slower than the overall United States (and Canadian) average. We’re focusing on our guests’ safety, health and well-being. Using guest engagement platforms. While providing social distancing, we want to give people pleasant things to look at.

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Modern Restaurant Management

SEPTEMBER 23, 2020

OpenTable will recommend which actions restaurants can take like running a marketing campaign or managing guest reviews to help them grow their business. ” Any customer who clicks on the menu item will be presented with a voter-registration application, along with their tasty meals. Self-Fill Bottle Program.

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Modern Restaurant Management

DECEMBER 4, 2020

” The Long Road to Recovery. Asia Center for Tourism and Hospitality Research, the road to recovery could still be a long one. “Restaurants should consider alternative ways of driving guests back to make up for the loss in gift card sales,” said Paytronix President and CEO Andrew Robbins.

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Modern Restaurant Management

SEPTEMBER 27, 2024

This presents a significant opportunity for restaurants to tap into the festive spirit and create large format or family-style experiences to capitalize on the demand. Tock businesses that offer more than standard reservations see an average of 80 percent more repeat guests. Recruitment costs in food services rose by 13.10

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Modern Restaurant Management

MARCH 1, 2022

We’ve noticed that the increase in basket size is partly due to more guests being on the same check and that, in fact, the share of single-party orders has declined.” And one in three consumers feel pressured to tip when presented with a tablet at a restaurant counter, which could indicate an area of vulnerability for brands.

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Loyalty Program Mobile Ordering Download Food Order 458

Hot Schedules

NOVEMBER 3, 2021

Don’t overlook children’s menus – having one or two plant-based options available ensures every guest gets to enjoy something. Social media is essential to modern tourism, so focus on food presentation and make sure it’s Instagram-able! Offering seasonal dishes means you can keep vegetarian and vegan dishes fresh and new.

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Rocket Fuel

NOVEMBER 6, 2024

You need time to gather the necessary benefits documentation, present it to your teams, and track down completed forms from employees by the deadline. By reviewing guest comments from the past year, operations can spot trends and identify areas for enhancement. Reaching every employee can be a logistical challenge.

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Black Box Intelligence

AUGUST 24, 2021

Short-staffing leads to dissatisfaction – of guests and employees. The impact of limited staffing is evident in guest sentiment data. Guest satisfaction with service speed is down 4.2%, with staffing being a common area of concern. Guest satisfaction with service speed is down 4.2%, with staffing being a common area of concern.

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Black Box Intelligence

MARCH 10, 2020

The newly launched Restaurant Recovery Sales Flash is open to all operators. As of Saturday, May 9, on average almost 30% of the restaurants operated by the companies that participated in our Restaurants Recovery Sales Flash survey opened their dining rooms in some capacity. Collected and distributed 3 times per week.

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Black Box Intelligence

JUNE 21, 2021

Recovery from the pandemic is unlike anything we’ve ever seen; you can’t compare it to a typical recession or major crisis like a natural disaster. Whether you have lagging beverage sales or poor guest reviews, it’s likely that a number of factors contribute to those numbers. Disruption always presents an opportunity for innovation.

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EATER

JANUARY 18, 2022

What: Mexico’s Silicon Valley and the proud home of tequila, birria, mariachis, and Mexican rodeo, the Jaliscan capital is driven by young, spirited entrepreneurs who link the city’s past and present. Why now: Guadalajara is the new Mexico City. The long-delayed Ain Dubai, the world’s largest Ferris wheel, finally opened as well.

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Aaron Allen & Associates

MARCH 19, 2020

Here we present a timeline for the Coronavirus crisis from the viewpoint of the restaurant industry to understand what policies are in place and what the top players are doing. Great corporate planning is about more than financial forecasts — and the more thorough it is, the less a CEO has to keep him or her awake at night. March 18, 2020.

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