Remove Guest Recovery Remove Seating Remove Website Management
article thumbnail

MRM Research Roundup: 2022 Restaurant Trends

Modern Restaurant Management

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. “As already short-staffed restaurants reopen, they are grappling with how to manage both in-person diners and deliveries, while meeting growing expectations on speed and service.

2022 539
article thumbnail

Tyga Bites and Sushi with an Attitude

Modern Restaurant Management

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

MRM Research Roundup: End-of-September 2020 Edition

Modern Restaurant Management

The importance of making guests feel comfortable. 32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level. The importance of making guests feel comfortable. 32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level.

2020 474
article thumbnail

MRM Research Roundup: Top F&B Trends to Watch

Modern Restaurant Management

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. Restaurants are prioritizing benefits : Job listings on restaurant websites reflected the restaurant industry’s awareness of the demands made by their workforce. In September this year, there were 12.37

2024 474
article thumbnail

Restaurant Hiring: Navigating the Labor Shortage

7 Shifts

Now as we enter a recovery stage, the biggest challenge that's emerged has become finding enough staff to fit the demand. The past year has turned servers into expert delivery packers, challenge chefs' creativity, and flipped the role of a restaurant manager on its head. Consider your website. Culinary Agents. GoodFoodJobs.

Hiring 370
article thumbnail

MRM Research Roundup: End-of-May 2020 Edition

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features foot traffic trends, the rise of the cautious consumer and the takeout shakeout. However, growth in average spending per guest remains negative for full-service restaurants. Many guests complained of long wait times for curbside pickup orders.

2020 324
article thumbnail

MRM Research Roundup: End-of-April 2021 Edition

Modern Restaurant Management

Matthew Crompton, CGA’s Client Solutions Director, Americas said: “Recovery is well and truly here, and for many states sales may be close to returning to normal levels. “Let us assume that operators were able to better meet the needs of those 30 percent of guests who are under-whelmed by the beverage program.

2021 490