Culinary Cues

MARCH 22, 2020

If we hope to keep a core team together through crisis and be able to lean on them through eventual recovery then we must view them as family and treat them in that manner. When belongingness exists then hope of recovery and future wellbeing feels certain. When we isolate from others – self-doubt begins to creep in.

Operations 371

Operations Guest Recovery Government Communication 371

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. percent), special events (31.6 These closures presented the surviving brands with the opportunity to acquire new guests.

2021 474

2021 Fast Casual Mobile Ordering Guest Recovery 474

Modern Restaurant Management

AUGUST 16, 2021

restaurant recovery is underway, but it will take time for it to return to pre-pandemic levels fully,” said David Portalatin, NPD food industry advisor and author of Eating Patterns in America. The restaurant industry has made progress restaffing, but job recovery for the industry is lagging the overall economy. “The U.S.

2021 450

2021 Guest Recovery 2019 Point of Sale 450

7 Shifts

JANUARY 11, 2021

We’ve also included some links to our partners who are offering special discounts and trials to evolve your restaurant with the best tech in the industry. When it comes to making it through the winter, the health of your staff and guests is item number one. We like to think of it as a roadmap to success in 2021 and beyond. Resources ??

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

Modern Restaurant Management

APRIL 27, 2020

Also launching today, is a special edition of the company’s Food Fanatics magazine. You can view the special issue here. Modify how you engage with guests through business diversification, social distancing, and post-pandemic safety and sanitation. loyalty and rewards programs, specials/offers, on-premise ordering).

Mobile Ordering 494

Mobile Ordering Webinar Loyalty Program Online Ordering 494

Modern Restaurant Management

DECEMBER 31, 2020

– We’re excited to see more variety and specialization in Indian food, presenting a bounty of flavors and dishes from all over the country. Added benefit: plant-based menu items often have lower food costs, allowing for increased profit margins or lower price points for your guests. Regional Indian? Afro-Carribean?

2021 508

2021 Hotels Airlines Guest Recovery 508

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. Two out of three gift cards were bought to commemorate a special occasion and 87 percent featured a written note. Quirky Combos : This year, we also saw some unique combinations!

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

APRIL 27, 2020

Also launching today, is a special edition of the company’s Food Fanatics magazine. You can view the special issue here. Modify how you engage with guests through business diversification, social distancing, and post-pandemic safety and sanitation. Tips for pivoting to retail.

Webinar 463

Webinar Loyalty Program Online Ordering Social Media 463

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Culinary Cues

APRIL 26, 2020

What will our restaurants physically look like with social distancing, how will we be able to interact with guests at service, how will our kitchen teams function as a unit, what changes will be necessary for our menus to be effective, and what role will take out and delivery play in every restaurant concept?

Guest Recovery 320

Guest Recovery Kitchen Safety Customer Service Food Safety 320

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Additional key findings from the survey include: Over a third (38 percent) of respondents plan to have between 1-20 guests, with 32 percent planning to have under 50.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

Modern Restaurant Management

SEPTEMBER 1, 2020

Restaurant Reckoning: Dynamic Diner' SevenRooms released its “Restaurant Reckoning: Dynamic Diner” report, which uncovered new diner personas to help operators understand what motivates guests to dine out in this new era of hospitality. Just over one in five (21 percent) want restaurants to perform on-site health screenings.

2020 472

2020 Food Safety Hotels Dine-in 472

Goliath Consulting

DECEMBER 6, 2020

With the industry’s recovery expected to be sluggish, some even estimating that the full recovery could take years (1), there’s little doubt that this trend of off-premise dining will continue to grow in 2021. Consumer behavior has also shifted, many preferring contactless options and off-premise dining than dining in.

2021 286

2021 Mobile Ordering Food Guest Recovery 286

Goliath Consulting

JUNE 15, 2020

The reality is everyone has to adjust in some capacity but everyone is very focused on the guest’s experience still and that will get them far” (5). As such, communication and transparency is a necessary component of recovery. “Slimming things down a bit and having alternative solutions will help [brands] survive. 2) [link]. (3)

Supplies 311

Supplies Food Supply Sourcing Guest Recovery 311

Modern Restaurant Management

MAY 5, 2021

Matthew Crompton, CGA’s Client Solutions Director, Americas said: “Recovery is well and truly here, and for many states sales may be close to returning to normal levels. “Let us assume that operators were able to better meet the needs of those 30 percent of guests who are under-whelmed by the beverage program.

2021 490

2021 Coupons Loyalty Program Fast Casual 490

Goliath Consulting

JUNE 3, 2020

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect. Trust, a Human Element.

Guest Recovery 269

Guest Recovery Social Media Food Safety Consumer Goods 269

EATER

MAY 20, 2022

As she waited for those folks to accelerate the recovery process, she worried: Pretty much all of her cake sales come from customers who see her new menu drops on Instagram. Yet he had no way to promote specials, or let people know that his food would be available to help them celebrate.

Email Marketing 293

Email Marketing Guest Recovery Point of Sale Social Media 293

EATER

JULY 2, 2021

As food industry professionals collectively push for structural overhaul in the service industry at large — raising the minimum wage , for example, or experimenting with new ownership models like co-ops — we can also use this recovery period to renegotiate and reimagine the relationships between restaurant workers, owners, and consumers.

Hospitality 246

Hospitality Food Safety Front of House Guest Recovery 246

Modern Restaurant Management

FEBRUARY 28, 2020

Guests may enjoy a variety of seating arrangements, two bars, as well as private cabanas and daybeds offering bottle service and other five-star experiences. With the ability to cover and heat all areas, AQUAlounge will ensure a comfortable guest experience while sipping cocktails, dining or relaxing on the water.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

AUGUST 3, 2020

The two biggest challenges noted were “declining local consumer demand” and “limited dine-in capacity,” closely followed by “keeping staff and guests from contracting COVID-19.” High-end, special occasion restaurants known for impeccable food and service. ” The pace of recovery for Yum!

2020 487

2020 Franchising Franchise Food Order 487

Modern Restaurant Management

APRIL 7, 2020

Tripadvisor launched the first of several initiatives to provide immediate economic support to our local communities, enabling diners and travelers to assist in the long term recovery of travel and hospitality businesses impacted by the COVID-19 pandemic. "Tripadvisor Potbelly Pantry Debuts.

Tip Distribution 426

Tip Distribution Healthcare Hospitality Food Supply 426

Modern Restaurant Management

NOVEMBER 17, 2020

Among the highlights: Online Ordering sales of pizza (+9 percent), burgers (+10 percent), and fried chicken (+5 percent) were up from last year, but the largest trend in online ordering was sandwiches and wraps as guests give up on slapping bread together at home and restaurants pivot to menu items that travel well. Restaurant trends.

2020 402

2020 Mobile Ordering Online Ordering Food Order 402

Modern Restaurant Management

DECEMBER 4, 2020

” The Long Road to Recovery. Asia Center for Tourism and Hospitality Research, the road to recovery could still be a long one. The most updated On Premise Impact Report by Nielsen CGA, along with other special reports issued over the past several weeks, can be found here. Restaurant Guests and COVID.

Loyalty Program 364

Loyalty Program Online Ordering Consumer Goods Fast Casual 364

Modern Restaurant Management

SEPTEMBER 27, 2024

The white paper finds that different chains are utilizing different strategies to bolster foot traffic — including a mix of early-dining specials and limited-time offers. Texas Roadhouse is driving YoY visit growth in the face of price hikes with early dining specials. titled Pricing Strategies Driving Restaurant Visits in 2024.

Food Truck 251

Food Truck Fast Casual 2024 Food 251

7 Shifts

AUGUST 20, 2020

The 1894 Lodge , a culinary and communal staple in rural New Washington, Indiana, places a special emphasis on its history. To ensure he delivered on the safety standards he set for his restaurant and guests, Logan utilized 7shifts to make his staff aware of the required steps they needed to take before coming to work. “I

Employee Relations 195

Employee Relations Guest Recovery Communication Food Safety 195

Foodable

AUGUST 10, 2021

“Generic, unpersonalized guest engagement just doesn’t cut it anymore,” says Goldstein. You’ve got to know who your guests are, you’ve got to give them an easy sweep of digital tools to make those purchases, and you need to treat them personally using the data you have to give them a reason to return. And that’s what we do at Thanx.”

Guest Recovery 98

Guest Recovery Marketing Hospitality Food Supply 98

Black Box Intelligence

NOVEMBER 16, 2021

While one great deal or special may drive restaurant revenue, the reality is most restaurants need a mix of specials, discounts and loyalty rewards to offer a little something for everybody. After experiencing a slow recovery, west coast brands have figured out how to increase restaurant sales, and are starting to see growth.

Guest Recovery 98

Guest Recovery Loyalty Program Email Marketing Customer Service 98

Foodable

OCTOBER 30, 2020

In the latest episode of the Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” sit down with Zack Oates, the founder and chief executive officer of Ovation , to explore how operators can improve the guest experience at their restaurants. That means that customer is bringing in $6000.

Customer Experience 88

Customer Experience Guest Recovery Management Management 88

EATER

DECEMBER 6, 2022

Pay special attention to the pisco list; the ambitious collection, curated by co-owner Glendon Hartley (Service Bar), is among the nation’s largest. The cocktails embody what makes Amazonia so special: its massive pisco collection, the way smoky flavors weave through both food and drink, and how distinctly Peruvian ingredients are the star.

2022 246

2022 Fine Dining Dine-in Food Truck 246

Foodable

JULY 13, 2021

Mighty Quinn’s is a restaurant franchise that specializes in authentic, slow-smoked barbecue. So we switched over to a new platform that enables a more seamless guest experience,” says Magid. We think having a solution for our guests outside the third party world was important.” That was right up our alley.”

Guest Recovery 90

Guest Recovery Hospitality Franchising Franchise 90

Black Box Intelligence

MARCH 10, 2020

This is a special update by Black Box Intelligence detailing the evolving impact of COVID-19 on the restaurant industry. The newly launched Restaurant Recovery Sales Flash is open to all operators. This suggests guests may be favoring their local independent favorites for these dining occasions as dining rooms reopen.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Foodable

NOVEMBER 30, 2021

In the latest episode of Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “ The Finance Guy” chat with Joel Montaniel, chief executive officer and co-founder of SEVENROOMS about helping operators build their direct and personalized relationship with guests.

Guest Recovery 80

Guest Recovery Management Management Hospitality 80

Cheetah

APRIL 26, 2021

Most of the 26,200 trucks relied on lunch crowds and special events for their bread and butter. In fact, the industry is set on a quick recovery. Unlike traditional restaurants, food trucks can try different ways to take food straight to the guests and capitalize on many people staying and working from home. billion – a 2.4%

Food Truck 148

Food Truck Delivery 2021 Mobile Ordering 148

Touch Bistro

APRIL 28, 2021

As the COVID-19 pandemic slowly begins to recede, many restaurants are turning to gift card marketing as part of their 2021 recovery plan. First and foremost, gift cards provide restaurants with an immediate source of revenue – cash that can be incredibly valuable in the early months of recovery. Immediate Cash Flow. Download Now.

Marketing 98

Marketing Email Marketing Social Media Guest Recovery 98

Black Box Intelligence

JUNE 21, 2021

Recovery from the pandemic is unlike anything we’ve ever seen; you can’t compare it to a typical recession or major crisis like a natural disaster. Whether you have lagging beverage sales or poor guest reviews, it’s likely that a number of factors contribute to those numbers. Taking on the Recovery with the right Data.

Guest Recovery 98

Guest Recovery Consumer Goods Customer Service Sourcing 98

Foodable

JULY 2, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. In this episode of The Barron Report, host Paul Barron sits down with frequent Foodable guest Andrew Horowitz, the president and founder of Horowitz & Company.

Guest Recovery 86

Guest Recovery Catering Innovation Take-out 86

Aaron Allen & Associates

MARCH 19, 2020

March 18, 2020 NRA Recovery & Relief Proposal The National Restaurant Association presents a restaurants recovery and relief proposal to the White House with projections of more than $225b in sales losses and 5–7 million jobs lost. March 18, 2020. March 18, 2020. March 17, 2020. March 17, 2020.

2020 130

2020 Point of Sale Guest Recovery Government 130