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Operational Empathy Should Be Part of Restaurant Leadership

Modern Restaurant Management

Now, as I oversee operations, IT, and supply chain at Marco’s Pizza, I draw on these early lessons to help grow Marco’s. Specifically, at Walt Disney World, they taught me not only the value of, but how and when to execute guest service recovery. We didn’t need to “find a manager” to make it happen.

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The Future of Restaurant Design Post COVID-19

Modern Restaurant Management

In this article, we discuss how restaurant design is changing as a result of the COVID-19 pandemic and highlight how we must rethink the consumer-facing footprint to make the restaurant experience more sustainable and bolster consumer confidence. Energy impact can be minimized with the use of energy recovery devices.

Design 212
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What Hotel Menu Trends Will Define 2022?

Hot Schedules

Leading up to this, its pivotal that operators navigate global supply chain disruptions to continue enticing potential diners with a killer offering. The healthy and sustainable eating trend is not going away and will most likely continue to rise in popularity into the new year. Sustainability. b3lineicon|b3icon-heart-care|?|Heart

Hotels 148
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Restaurant Industry in Review: Trends from September 2024

Black Box Intelligence

Comp Traffic Best Region: California Best Segment: Fine Dining Best Cuisine: Chicken Worst Region: NY-NJ Worst Segment: Family Dining Worst Cuisine: Sandwich After a challenging summer, the restaurant industry showed signs of recovery in August which continued in September. However, with Hurricane Helene and Milton, recovery remains fragile.

2024 52
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MRM Research Roundup: 2022 Restaurant Trends

Modern Restaurant Management

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Sustainability and healthy options rising in importance. There was a subsequent recovery of +10 percent in the week to January 1 vs December 25.

2022 215
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Digital Dining and ‘Restaurant Recovery’ Show

Modern Restaurant Management

Key projects in the next six months will address topics including post-crisis recovery and resilience, urban mobility, closing equality opportunity gaps and insights into the gig economy. 'Travel ” 'Restaurant Recovery' Docuseries. 'Travel Safe' Tools.

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MRM Research Roundup: Mid-July 2021 Edition

Modern Restaurant Management

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." The key to the industry's recovery will be the strength of each daypart. " Top Recovery Trends. " Remarkable Resiliency. foodservice industry.

2021 189