Modern Restaurant Management

APRIL 1, 2020

Since guests cannot frequent their favorite establishments in person, they're now leaning on you to bring a "dine-in experience" to their homes. Now is the time to set expectations for how your guests will interact with your restaurant in the future. Use appropriate containers to help maintain food temperature.

Guest Recovery 414

Guest Recovery Customer Experience Social Media Food Order 414

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. With lower overhead, streamlined staffing, and limited menus, QSR models offer flexibility to guests and operational efficiency for staff. Quirky Combos : This year, we also saw some unique combinations!

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

SEPTEMBER 16, 2024

Specifically, at Walt Disney World, they taught me not only the value of, but how and when to execute guest service recovery. I recognize that for a guest encounter to be exceptional, it starts with understanding and exceeding customer expectations at every touchpoint. That is the power of empowerment.

Leadership 450

Leadership Operations Loyalty Program Guest Recovery 450

Culinary Cues

JULY 23, 2023

When the menu is not their own then they are left with all the responsibility for the guest and employee experience and very little authority to set the stage for success. It is a juxtaposition that is nearly impossible to manage. To the owner/operator there are two things that define success: customer satisfaction and profit.

Guest Recovery 419

Guest Recovery Seasonal Menu Presentation Customer Experience 419

Modern Restaurant Management

MAY 17, 2021

Guest Intent Shows Positive Trend. While the recovery has not been universal or consistent – due to geographical, economic, and household differences – there are a number of key overarching trends. In fact, 67 percent of all SMBs fear that inflation will hurt their recovery. Online sales grew 19.9 percent and 95.6

2021 504

2021 Consumer Goods Small Business 2020 504

Modern Restaurant Management

SEPTEMBER 30, 2020

The importance of making guests feel comfortable. Incentivize guests to choose your restaurant. Restaurant operators should also focus on remarketing to guests through email or other means, as well as offering return visit incentives to keep customers coming back. Small Business Recovery.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

FEBRUARY 25, 2021

But a few short weeks would change everything, from in-person dining to supply chain access to consumer standards regarding health, safety, and sustainability. Smart solutions have taken a forefront role in spearheading the COVID-recovery. Furthermore, technology is always a sure bet when it comes to securing return on investment.

Guest Recovery 446

Guest Recovery Online Ordering Point of Sale Retail 446

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. These closures presented the surviving brands with the opportunity to acquire new guests. Download the report here.

2021 474

2021 Fast Casual Mobile Ordering Guest Recovery 474

Modern Restaurant Management

FEBRUARY 24, 2022

While we see national economic recovery in numbers such as the aforementioned jobs report; yet, I’m still sitting here, waiting for my pizza. There are a few reasons: New employees often lack training; ill-equipped and inexperienced workers sustain more injuries trying to use machinery or tools with which they are not familiar.

Hiring 493

Hiring Hotels Guest Recovery Insurance 493

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. “We know that seismic changes continue to take place within the food and media industries.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Goliath Consulting

DECEMBER 6, 2020

With the industry’s recovery expected to be sluggish, some even estimating that the full recovery could take years (1), there’s little doubt that this trend of off-premise dining will continue to grow in 2021. Interest in sustainable diets increased by 151.7% Changing Priorities. in the last five years and by 55.5%

2021 286

2021 Mobile Ordering Food Guest Recovery 286

Modern Restaurant Management

DECEMBER 31, 2020

Added benefit: plant-based menu items often have lower food costs, allowing for increased profit margins or lower price points for your guests. East Palo Alto, CA) offers Fitness guest rooms with integrated smart Tonal all-in-one fitness system with personal trainer. ? Pittsburgh, PA) vegan Trinidadian street food. ?

2021 508

2021 Hotels Airlines Guest Recovery 508

Modern Restaurant Management

DECEMBER 14, 2020

A $50 million Investment in The Global Farmer Fund, providing access to capital so coffee farmers can use these funds to strengthen their farms and farming practices to be even more productive and sustainable. by 2022 through Starbucks first supply chain Virtual Power Purchase Agreement with a solar farm in Virginia.

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

JULY 30, 2021

“As many companies look to create a new normal for employees, Church’s has chartered a course that focuses on sustaining our team members and securing the continuity of our business,” said Karen Viera, Chief People Officer for Church’s Chicken. ” Curry Up Now Adds Incentives LTO. . "We

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Altering seating arrangements to improve spacing between guests. Takeout For Good. Redesigning workflows to ensure safe distancing between employees.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

SEPTEMBER 23, 2020

OpenTable will recommend which actions restaurants can take like running a marketing campaign or managing guest reviews to help them grow their business. Additionally, distributing in concentrate form to "pouring partners" produces a more sustainable and cost-effective business model for operators. Self-Fill Bottle Program.

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

JULY 7, 2020

We encourage Congress and the Administration to consider bipartisan options to support the industry’s recovery.” The jobs numbers released last week reinforced that PPP is working by keeping employees on payroll and sustaining millions of small businesses through this time.” 350,000-1 million. $1-2 1-2 million. $2-5

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

SEPTEMBER 1, 2020

Restaurant Reckoning: Dynamic Diner' SevenRooms released its “Restaurant Reckoning: Dynamic Diner” report, which uncovered new diner personas to help operators understand what motivates guests to dine out in this new era of hospitality. Just over one in five (21 percent) want restaurants to perform on-site health screenings.

2020 472

2020 Food Safety Hotels Dine-in 472

EATER

JULY 2, 2021

But a widespread labor shortage within restaurants at large is prompting some necessary conversations about the nature of restaurant work — the hours, the stress, and corresponding pay are simply not equitable or sustainable. If a guest is not following our safety protocols, will the restaurant take the side of the guest or the employee?

Hospitality 246

Hospitality Food Safety Front of House Guest Recovery 246

Modern Restaurant Management

JUNE 17, 2021

Features of the new restaurant design were determined following a thorough brand study on drive-thru operations and Guest habits, and include a double drive-thru lane, parking stalls for curbside pickup, a walk-up window, and patio seating. ” Franchise opportunities remain in areas across the U.S.,

Franchise 431

Franchise Franchising Food Truck Loyalty Program 431

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

AUGUST 28, 2020

Today, her success has finally proven to her parents that cooking is a viable and sustainable career for women. As part of the effort, KitchenAid is partnering with JBF to create more possibilities in the kitchen for culinary professionals as they face a difficult recovery. BYOM is mobile-responsive and easily updated.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Modern Restaurant Management

NOVEMBER 17, 2020

Among the highlights: Online Ordering sales of pizza (+9 percent), burgers (+10 percent), and fried chicken (+5 percent) were up from last year, but the largest trend in online ordering was sandwiches and wraps as guests give up on slapping bread together at home and restaurants pivot to menu items that travel well. Restaurant trends.

2020 402

2020 Mobile Ordering Online Ordering Food Order 402

Modern Restaurant Management

FEBRUARY 28, 2020

Guests may enjoy a variety of seating arrangements, two bars, as well as private cabanas and daybeds offering bottle service and other five-star experiences. With the ability to cover and heat all areas, AQUAlounge will ensure a comfortable guest experience while sipping cocktails, dining or relaxing on the water.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

AUGUST 3, 2020

The two biggest challenges noted were “declining local consumer demand” and “limited dine-in capacity,” closely followed by “keeping staff and guests from contracting COVID-19.” ” The pace of recovery for Yum! Their recovery pace is only quickening. ” Investment.

2020 487

2020 Franchising Franchise Food Order 487

Modern Restaurant Management

JULY 1, 2020

Takeout and delivery has continued to sustain interest on Yelp, still up 148 percent based on consumer interest relative to pre-pandemic levels. Hotel guests said they feel “extremely safe” knowing a hotel room is cleaned with hospital-grade disinfectants compared to leading consumer brands1.

2020 450

2020 Travel Food Safety Consumer Goods 450

Hot Schedules

NOVEMBER 3, 2021

The healthy and sustainable eating trend is not going away and will most likely continue to rise in popularity into the new year. Don’t overlook children’s menus – having one or two plant-based options available ensures every guest gets to enjoy something. Sustainability. b3lineicon|b3icon-trees|?|Trees. b3lineicon|b3icon-tray|?|Tray.

Hotels 148

Hotels 2022 Menu Tip Distribution 148

Restaurant365

MAY 22, 2020

As states begin to lean toward an incremental reopening of restaurants, optimizing your restaurant’s staffing is one of the most cost-effective practices you can utilize to maximize your staff’s productivity to best position your business for a successful financial recovery. Conclusion. Schedule a demo today. WATCH THE WEBISODE.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Modern Restaurant Management

SEPTEMBER 27, 2024

Tock businesses that offer more than standard reservations see an average of 80 percent more repeat guests. Notably, on average, 90 percent of guests who book an experience at a business, book another experience on a future visit. Recruitment costs in food services rose by 13.10 The year-over-year increase of 21.64 billion in 2024.

Food Truck 251

Food Truck Fast Casual 2024 Food 251

EATER

JANUARY 18, 2022

But then the noises of dining returned, along with brand-new sounds: Home bakers zipped by delivering bite-sized Nyonya kueh, private chefs warmly greeted guests for home-cooked meals, and proud locals paraded culinary tours through plates of nasi lemak and char kuey teow. This isn’t the Vegas of the Middle East; it’s better. Rahma Khan.

2022 290

2022 Fine Dining Tourism Food Truck 290

Modern Restaurant Management

NOVEMBER 5, 2019

" "Chris takes the reins of this great company at a time of strong, sustained performance, and the Board has every confidence that he is the best leader to set the vision and drive the plans for the Company's continued success. This frees up time to focus on guests, while the features do the hard work on their behalf.

Waste 253

Waste Food Leadership Customer Service 253

Modern Restaurant Management

MARCH 1, 2022

We’ve noticed that the increase in basket size is partly due to more guests being on the same check and that, in fact, the share of single-party orders has declined.” percent, and it’s clear that net sales performance was sustained by average check growth. percent compared to 2019. .” percent compared to 2019.

Loyalty Program 458

Loyalty Program Mobile Ordering Download Food Order 458

Cheetah

JUNE 14, 2021

Dining rooms are reopening and with the promise of return to normalcy just a few days away, the unprecedented staffing shortage is dampening the hope of economic recovery. Customers range in their reactions but many might see it as an infringement on their liberties as guests, or the restaurant industry using customers to pay staff.

BOH 148

BOH Back of House Front of House Employee Relations 148

Black Box Intelligence

MARCH 10, 2020

The newly launched Restaurant Recovery Sales Flash is open to all operators. As of Saturday, May 9, on average almost 30% of the restaurants operated by the companies that participated in our Restaurants Recovery Sales Flash survey opened their dining rooms in some capacity. Collected and distributed 3 times per week.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Black Box Intelligence

SEPTEMBER 13, 2021

To drive your growth rate higher, implement marketing and social media tactics that will help you win over new guests or find ways to get current guests to come in more frequently. To learn how you can make changes like these to drive restaurant sales, consider using a guest intelligence tool that will help you eliminate guesswork.

Guest Recovery 98

Guest Recovery Point of Sale 2021 Fast Casual 98

Black Box Intelligence

DECEMBER 2, 2021

Sustainability is also an important consideration, particularly for brands that are known to be eco-conscious. And with Guest Intelligence you can monitor and manage customer feedback specifically for delivery, to-go, and curbside. It needs to be durable, with strong lids to protect the product from spilling. Request a demo here.

Delivery 98

Delivery Operations Customer Service Food Order 98