Modern Restaurant Management

NOVEMBER 5, 2024

Hiring for soft skills becomes much simpler when you know exactly what to ask and look for in interviews. In this article, I’ll share those tips so you can hire people who will excel in the role and not only fill it. We agreed to check in with each other every 15 minutes.

Hiring 167

Hiring Leadership Customer Service Customer Experience 167

7 Shifts

MAY 1, 2023

As part of our Serving What's Next webinar series, four restaurant managers shared their approach to hiring, training, and retaining. She knows while it takes time to hire the right people, it ultimately leads to less turnover. Anytime we have to rush hire, we're setting everybody up for failure," says Piper.

Hiring 195

Hiring Training Management Management 195

7 Shifts

NOVEMBER 15, 2024

Hiring the right wait staff is one of the most critical decisions for any restaurant owner. Providing good customer service alone can boost business by as much as 50% , so hiring an experienced waiter or waitress improves customer satisfaction and loyalty. What did you do? What restaurant tools have you used?

Hiring 195

Hiring Dietary Restrictions Customer Service Customer Experience 195

7 Shifts

SEPTEMBER 21, 2023

Table of Contents Biggest overall team management challenges Top priorities for restaurant operators Wage Increases Leadership and Training Programs Hiring and retention remain the biggest challenge for restaurants when it comes to team management overall. On the whole, hiring and retention are restaurant operators' top priorities.

2023 397

2023 Hiring Leadership Fast Casual 397

7 Shifts

JULY 16, 2021

In this guide, we'll go through everything you need to open a new coffee shop, from market research to buying coffee to hiring the best team. Staffing: Find, Hire, and Schedule. YOu can do this yourself with software like SmartDraw , or hire a restaurant architect to help you devise it. Staffing: Find, Hire, and Schedule.

License 459

License Hiring Equipment Small Business 459

Culinary Cues

JULY 15, 2024

We hire and fire, increase pay, or add more staff, change restaurant menus or add convenience foods to reduce the need for qualified employees, or simply accept that poor attitudes and inconsistent product are just “the way it is.” The hiring process is one of the most important steps in designing and delivering a great product or service.

Leadership 390

Leadership Food Truck Employee Relations Training 390

7 Shifts

DECEMBER 27, 2019

Hasty hiring is at the root of the problem. When you hire someone who doesn’t share your team’s values , no amount of training or tips will make them engaged in their work. You may think that hiring quickly can prevent a lapse in service. So what’s to blame for the high turnover?

Hiring 360

Hiring Front of House Customer Service Customer Experience 360

7 Shifts

JANUARY 26, 2022

How do I hire for multiple locations? The most efficient way to hire employees for multi-location restaurants is to set up a hiring tool that's capable of sourcing and tracking candidates for the entire restaurant group.

Management 459

Management Management Restaurant Law Hiring 459

7 Shifts

MAY 10, 2021

Among the great insights Jensen brought were six red flags to avoids in the hiring process on both sides. Whether you're hiring, or you're a worker ready to go back to work, here are the six red flags that Cummings outlined in the episode. It's not enough to just go "Hey, hiring line cooks. Uninspired Job Posting. Reina (Form.

Hiring 370

Hiring Back of House Tip Distribution Insurance 370

7 Shifts

FEBRUARY 15, 2022

About a year and more than a dozen episodes later, we had the privilege to interview a wide range of folks with advice on everything from hiring staff , to creating content, to providing benefits, and increasing profits. Storytelling is an essential part of the hiring process. Hire for fit rather than skill.

Social Media 448

Social Media Hiring Website Management Hospitality 448

7 Shifts

JULY 22, 2022

Make sure you have enough staff to cover the busy summer season with 7shifts’s Hiring Tool. Once you find your ideal candidate, their information is automatically filled into 7shifts so you can get your new hires on the schedule instantly, without the extra work. It costs an average of $5,864 to hire a new team member.

Tip Distribution 391

Tip Distribution Certification Document Outdoor 391

7 Shifts

OCTOBER 23, 2020

Here are a few things to consider: The pros and cons of the DIY approach to restaurant website design Pros: Making your own website for your restaurant is much more affordable than hiring professional help. Hiring a website designer or developer usually starts at $1k to customize a template or $10k to build a completely custom website.

Website Management 370

Website Management Online Ordering Hiring SEO 370

7 Shifts

AUGUST 18, 2024

Hiring a Strong Team You'll need a manager, bartenders, waiters, and security. Find these candidates by hiring slowly: Use platforms like Poached Jobs and AllBartenders.com and ask for referrals by reaching out to family, friends, business partners, and other connections in the hospitality industry. The results?

Bar 370

Bar License Email Marketing Customer Service 370

7 Shifts

OCTOBER 14, 2021

Make seasonal hiring easier. Hiring is tough right now, and according to a recent report from the National Restaurant Association, 4 in 5 restaurants are understaffed. 7shifts hiring and applicant tracking software make that easier, so you can focus on finding the right people for the job. 7shifts Hiring Tools.

Tip Distribution 370

Tip Distribution Hiring Communication Events 370

7 Shifts

SEPTEMBER 16, 2021

If you're managing multiple locations of the same concept, you'll benefit from having a universal approach to hiring, training, suppliers, technology, and the overall guest experience. Making the right restaurant hire is more important than ever. This requires shared hiring, training, and supplier management.

Management 370

Management Management Document Hiring 370

7 Shifts

OCTOBER 22, 2021

Many restaurants are still working around hiring and staff retention struggles, meaning they may be unable to fully capitalize on the demand of the holidays. Hire Additional Staff in Time. Hire Additional Staff in Time. The bad news for restaurants is that food service businesses are facing ongoing difficulty hiring.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

7 Shifts

OCTOBER 28, 2021

In Australia, McDonalds hires 30,000 youths a year, making them the largest youth employer in the country. Speed of hiring is also an important aspect of recruitment, where technology can play a role. Speed of hiring is also an important aspect of recruitment, where technology can play a role. Simple—and quick. Make It Fast.

Recruiting 370

Recruiting Technology Hiring Consumer Goods 370

7 Shifts

NOVEMBER 15, 2024

Finding a well-rounded bar manager can be the determining factor in the success of your business. They play a big role in overseeing your inventory and attending to customer complaints. They also bring creative ideas to the table, such as improving the drink menu and coming up with new events and promotions to drive sales.

Bar 195

Bar Management Management Hiring 195

Modern Restaurant Management

DECEMBER 16, 2024

Following a year of turbulent hiring trends , inflated expenses, and uncertain demand, 2025 could be the “year of retention” for restaurants. Heading into 2025, restaurants can take advantage of a particular class of workers to bolster their retention efforts: seasonal hires.

Hiring 88

Hiring Employee Relations 2025 Coaching 88

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. McDonald’s’ core values are as simple as they come, but a powerful tool when it comes to hiring, building a team, and managing performance. Watch: 7shifts CEO Jordan Boesch at Toast Food for Thought as he discusses hiring and employee engagement.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

MAY 31, 2021

Recruiting, hiring, onboarding, scheduling, engaging, paying, and losing employees all surface up into restaurant HR management. Restaurants need an operating model in place to ensure the right employees are hired, well-trained, actively engaged, feeling productive, and ultimately retained for as long as possible. Scheduling.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

JANUARY 23, 2020

Educate yourself on costs, hiring, and the market you are in before taking the leap. Educate yourself on the staffing/employment trends and always be prepared to continually hire. Hiring/staffing ?? Stay true to your concept and hire people who share the same level of passion as yourself. Hiring the right people is key.

2020 335

2020 Hiring Cash Management Education 335

Culinary Cues

OCTOBER 27, 2023

This involves, first and foremost, the decision regarding who to hire as chef and sous chef and the level of control this person will be given. The hiring process, specifically the vetting of candidates for the position is critical.

Hiring 405

Hiring Training Pricing Leadership 405

7 Shifts

MARCH 28, 2023

Hiring is at its most competitive, and workers are more selective about where they choose to work. Take bartaco for example, where the path for career growth is laid out in the hiring process —and dishwashers can make $47,000 a year. There are fewer hospitality workers than there were in 2019.

Hiring 370

Hiring Hospitality Management Management 370

Embrace the Suck

JANUARY 20, 2021

The new hires stay for a few weeks but end up leaving, and the cycle of anxiety begins again. Don’t take this the wrong way: You’re hiring people for the wrong reasons. However, personality needs to be 51 percent ( sometimes 80 percent ) of your hiring equation. Many operators are struggling to find any staff!

Recruiting 384

Recruiting Coaching Hiring Take-out 384

7 Shifts

SEPTEMBER 9, 2024

Hiring and retaining staff has always been a challenge for businesses in the food industry. High turnover not only disrupts business operations but also leads to increased costs and time spent on hiring and training new staff. With an average turnover rate of 79.6% Always include the starting wage or salary range in your job postings.

2024 335

2024 Social Media Insurance Leadership 335

7 Shifts

AUGUST 7, 2020

While most people would say it’s choosing a concept or picking the perfect location, we argue that it’s hiring the right people. Who you hire to execute your vision can make or break your business. But how can you know if a new hire will be engaged in their role before you hire them?

2020 312

2020 Kitchen Safety FOH BOH 312

7 Shifts

JULY 24, 2020

Topics: Hospitality; hiring and training staff; building workplace culture. ?? To achieve Enlightened Hospitality you need to hire “51 percenters with 5 core emotional skills.” While achieving Enlightened Hospitality may seem redundant while you only serve takeout, it should be a core value of your restaurant and hiring process.

Book 370

Book Management Management Restaurant Law 370

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. The purpose of the onboarding process is to teach new hires how to do their jobs successfully, and to catch them up on the company's culture and procedures.

FOH 307

FOH Food Safety BOH Customer Service 307

7 Shifts

FEBRUARY 16, 2022

How do I hire for multiple locations? Hiring in the restaurant industry takes time, which is why you should use a restaurant hiring tool to proactively source and process candidates for open roles. Hiring software streamlines the application process, which is particularly helpful for restaurants with multiple locations.

Restaurant Law 370

Restaurant Law Point of Sale Communication Hiring 370