Modern Restaurant Management

JULY 23, 2024

In addition to more wide-ranging compliance requirements like general health & safety guidelines and local labor laws, there are food and beverage-specific safety regulations , requirements for specialty licenses (such as those to serve alcohol), and unique stipulations on labor compliance, many related to the employment of minors.

Restaurant Law 508

Restaurant Law Employee Relations Kitchen Safety Customer Experience 508

Modern Restaurant Management

FEBRUARY 24, 2022

The hospitality industry took a massive hit in the height of the pandemic; while certainly not the only segment of our economy that got a smackdown, it seems the punches are never-ending. Companies within the hospitality zone cannot fix the core issue, which is a gross lack of workers wanting jobs in our industry.

Hiring 493

Hiring Guest Recovery Hotels Insurance 493

Modern Restaurant Management

JULY 16, 2021

On the positive side, the pandemic forced any number of pivots among restaurateurs as they struggled during the pandemic shutdown to keep their doors open and kitchens cooking. Virtual kitchens, for example, were already accelerating trends when the pandemic hit. Everybody in the world is hiring at the same time.”

Management 474

Management Management Insurance Kitchen Safety 474

Modern Restaurant Management

OCTOBER 20, 2020

Ghost kitchens, you’ve got spirit, but not much soul. Dark kitchens or virtual kitchens––real places staffed with non-ectoplasmic people—bring efficiencies to running a restaurant by providing off-site commissary services for delivery orders. Not up for opening your own off-site kitchen?

Front of House 508

Front of House Kitchen Safety Food Back of House 508

Modern Restaurant Management

DECEMBER 21, 2023

In the hospitality industry, the last thing you want is a phone call from the alarm company at an early morning hour about a fire, break-in or other disaster at your business. Restaurant and bar owners can mitigate these risks by hiring qualified professionals for installation, maintenance and cleaning service.

2024 474

2024 Kitchen Safety Cash Management Insurance 474

7 Shifts

JULY 24, 2020

Setting the Table: The Transforming Power of Hospitality in Business. ?? Topics: Hospitality; hiring and training staff; building workplace culture. ?? Award-winning restaurateur Danny Meyer (Union Square Cafe, Gramercy Tavern, Shake Shack) cooks up hospitality magic in his best-selling book, Setting the Table.

Book 370

Book Management Management Restaurant Law 370

7 Shifts

AUGUST 7, 2020

While most people would say it’s choosing a concept or picking the perfect location, we argue that it’s hiring the right people. Who you hire to execute your vision can make or break your business. But how can you know if a new hire will be engaged in their role before you hire them?

2020 312

2020 Kitchen Safety FOH BOH 312

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Culinary Cues

DECEMBER 26, 2020

It is difficult to argue with safety precautions designed to keep people well and thwart the spread of the virus. It has always been about hospitality and will always be so. Hospitality is central to the restaurant business, yet it’s a hard idea to define precisely.

Fine Dining 483

Fine Dining 2008 Kitchen Safety Customer Experience 483

Modern Restaurant Management

AUGUST 19, 2020

US Foods Ghost Kitchens. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. Plamondon Companies is celebrating 40 years of business in the hospitality industry. US Foods Holding Corp.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

APRIL 2, 2020

Any restaurant — Toast customer or not — can be listed on the site.Toast is committing up to $250,000 in matching contributions to World Central Kitchen and the Restaurant Workers’ Community Foundation. Toast’s public directory of participating restaurants across the U.S. ” The BOHA!

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Culinary Cues

MAY 18, 2020

As we continue to fight this pandemic that we still know so little about, and try to gradually open up the economy with a keen eye on public safety – it will be restaurants and other hospitality businesses that suffer the longest. HEALTHCARE: Typically, working in a hospital is not at the top of many cooks’ career lists.

White Paper 521

White Paper Certification Food Safety Food Supply 521

EATER

APRIL 8, 2021

It is also a nonprofit that has spent 30 years training at-risk youth exiting the juvenile detention system to work in hospitality. nonprofits have spent decades training marginalized populations to work in the food and hospitality industry. Café Momentum is more than just a restaurant, though. The year had started off strong.

Training 307

Training Café Kitchen Safety Back of House 307

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Elo’s Sonal Apte, vice president of retail and hospitality. Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

DECEMBER 14, 2021

A drop in employee retention & difficulty in hiring. Managers lack the tools to properly schedule employees and plan for shifting consumer demands, and as a result, businesses are paying for redundant overworked labor, or having to manage with inadequate labor due to hiring challenges. This issue will carry into 2022 and beyond.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

JULY 7, 2020

.” “SevenRooms is a category-defining company that provides a vital solution to hospitality operators worldwide,” said ?Adam “Joel and the talented SevenRooms management team have built the only vertically-integrated solution in the hospitality industry, which has enabled them to scale into a global powerhouse.

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Ghost Kitchens. Jim Collins, CEO at Kitchen United.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

EATER

JUNE 26, 2020

The restaurant’s general manager, who asked that both her name and that of the restaurant remain anonymous because of the sensitivity surrounding hiring practices, says she’s able to offer these still-unemployed workers little more than daily check-ins and free food. As such, there is no work available for bartenders and servers.

Front of House 322

Front of House Back of House Guest Recovery Loyalty Program 322

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

EATER

AUGUST 31, 2022

In the hospitality industry, in which the entire raison d’etre is taking care of people, some hospitality professionals believe that there’s even more of an onus for restaurant bathrooms to take greater steps toward inclusivity. Comfort Kitchen is located in the rapidly changing neighborhood of Upham’s Corner.

Fine Dining 361

Fine Dining Brewery Kitchen Safety Small Business 361

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. This part of the job is arguably the most multi-faceted.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

DECEMBER 21, 2022

This will manifest itself in several ways, such as informing robotics in the kitchen for food preparation, in addition to kitchen display systems (KDS) as restaurants kitchens seek to improve efficiency and better optimize for enhance prep station capacity management. – Lori Bolin, President of BrewLogix.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. Commercial kitchen equipment safety. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. Food Service, Kitchen, & Hospitality Tech. Cross-contamination. Undercooking. Food allergies.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Restaurant Business

MAY 31, 2023

Hiring and retaining staff have been challenges in recent years, and labor costs are on the rise as well. Additionally, an increased focus on cleanliness and food safety has been top of mind for both operators and consumers alike. Smart Kitchen) model in Englewood, N.J., Chicken’s BSK (bb.q.

Franchise 265

Franchise Franchising Kitchen Safety Customer Experience 265

EATER

MAY 16, 2024

Following that pilot, Early Matters (in collaboration with the Texas Restaurant Association) conducted a survey to identify the days and times with the greatest needs for hospitality workers. “If And years ago, director of business development for Union Square Hospitality Group, Camilla Marcus took steps to prioritize child care for workers.

Employee Relations 317

Employee Relations Government Hospitality Take-out 317

7 Shifts

AUGUST 16, 2024

Restaurant management is one of the best pathways for servers and hosts looking to make the next step in their hospitality careers. One of a restaurant manager’s primary responsibilities is hiring, training, and scheduling staff so that the business runs smoothly. As of 2024, they make around $26.42 It’s not rocket science.”

Management 195

Management Management 2024 Leadership 195

EATER

AUGUST 3, 2020

The machine operator didn’t want to be publicly identified for fear of reprisal, but he told Civil Eats that he’s worried about his safety since the coronavirus began to spread at meatpacking plants in March. We’re looking to protect every hospitality worker. That’s how a decade-long employee for Tyson Foods, Inc. food supply.

Food 293

Food Kitchen Safety Front of House Food Safety 293

EATER

SEPTEMBER 1, 2020

The restaurant is named Sisko’s Creole Kitchen and exists in New Orleans in the 24th century, on an Earth that has abolished prejudice, money, and hunger. Sometimes the chef is also the owner, or sometimes they are hired by the owner. In the kitchen, there is a hierarchy. It’s, ‘How are we taking care of each other?

Restaurant Law 363

Restaurant Law Food Safety Kitchen Safety Small Business 363

Modern Restaurant Management

MARCH 24, 2020

While it is not the outcome we wanted, amid all the uncertainty around the COVID-19 pandemic and the immense strain it has put our industry, the safety of our attendees, exhibitors, sponsors, vendor partners and our own staff is paramount. This is our community and we all must be kept safe.

Food Supply 253

Food Supply Kitchen Safety Food Safety Cash Management 253

EATER

JANUARY 5, 2022

In fact, according to Michael Beacham, president of kitchen business for REEF, a company that allows restaurants to expand using ghost kitchens, sticking with solely physical locations — rooms of warmth and design where friends gather, third spaces that anchor communities — is a limited view of what a restaurant can really be: Everywhere at once.

Food 361

Food Mobile Ordering Online Ordering Food Order 361

Open for Business

JUNE 9, 2023

Restaurant complaints are unavoidable in the hospitality industry. Read on for more about how to handle common complaints people make about restaurants both in the dining room and online, with examples of how your team can turn complaints into great hospitality. Restaurant mishaps can commonly be seen in the kitchen.

Hospitality 142

Hospitality Dietary Restrictions Social Media Online Ordering 142

Modern Restaurant Management

DECEMBER 21, 2020

Jockey Hollow Bar + Kitchen's Chris Cannon. Rick Camac Dean, Restaurant & Hospitality Management at ICE (Institute of Culinary Education). Efficiency, accuracy and safety are ideals that restaurants must be able to provide. We learned how vulnerable an industry this is. We have no cushion (room for delay or error).

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

EATER

MARCH 15, 2021

Maybe it was the first hospitalization of a friend of a friend. During dinner service, Miguel Torres was relaxed, joking with the other line cooks, calmly firing off order after order in the tiny New York kitchen at the Rockwell Place. He passed away on April 11, 2020, at age 36, at Elmhurst Hospital. Miguel Torres.

Education 274

Education Kitchen Safety Customer Service Certification 274

EATER

SEPTEMBER 16, 2021

Diners might not notice these shortages — many restaurants make it their mission to operate in a way that obscures any difficulties in the kitchen — but if you look closely, you’ll see them: Menus are slimmer, because ingredients erratically come and go from suppliers’ lists.

Food Supply 318

Food Supply Front of House Back of House Supplies 318

EATER

MAY 29, 2020

As a former trader, as someone who follows markets and who looks at statistics and enjoys that aspect of the hospitality business in order to provide better hospitality to optimize operations and all those things, I very quickly extrapolated it to my own restaurants, to the Alinea group. Hospitality be extended to the curb essentially.

Back of House 226

Back of House Kitchen Safety Email Marketing Take-out 226

Restaurant365

AUGUST 19, 2020

For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. Tailor your hiring and recruiting practices. The first step in reducing high turnover is to examine your hiring and recruiting practices. How are you communicating with your potential new hires?

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

EATER

JANUARY 14, 2021

Passionate about urban farming, he wants to set up a citywide network of vertical and rooftop farms that feed hospitals, schools, prisons, and beyond while educating schoolchildren and getting trucks off the road. I started an organization for police reform and public safety at the same time. Then we supply them to the hospitals.

Food Truck 284

Food Truck Education Back of House Food Supply 284