Modern Restaurant Management

OCTOBER 22, 2024

The misclassification of employees When hiring new workers, one of the most important decisions for restaurant owners to make is determining whether this individual will be an employee or independent contractor. The former are entitled to benefits such as minimum wage, overtime pay and workers’ compensation insurance.

Restaurant Law 332

Restaurant Law Tip Distribution Fine Dining Insurance 332

Modern Restaurant Management

JUNE 23, 2021

But now as the cloud of COVID is starting to lift and things are going back to normal, it’s important to assess whether those things are actually covered on a restaurateur’s insurance plan. Reviewing current sales can help restaurant owners better reflect numbers to date, which can save them some money on their insurance.

Insurance 414

Insurance Bar Hiring Customer Service 414

Modern Restaurant Management

NOVEMBER 8, 2022

An increase in these injuries could result in higher insurance rates in the long term; in the short term, they disrupt your ability to operate at peak capacity and could negatively impact the morale of all employees. There are several reasons why new employees may be incurring more injuries: Poor hiring choices. Inadequate training.

Management 504

Management Management Food Safety Hiring 504

Modern Restaurant Management

NOVEMBER 4, 2019

Between obsessing over food and finances, one key consideration shouldn’t fall through the cracks—restaurant insurance. Having trouble deciding what kind of insurance your restaurant needs? What is Restaurant Insurance? Why Do You Need Restaurant Insurance? What Does Restaurant Insurance cover?

Insurance 360

Insurance Food Truck Fine Dining Small Business 360

Modern Restaurant Management

NOVEMBER 16, 2022

And they are hiring staff they should not, assuming any warm body is better than no bodies. Each year, we hear from restaurant general managers how frustrated they are about staff jumping to retail jobs over the holidays. These should be offered to new hires, but also to your existing workers. Bring them back.

Retail 558

Retail Hiring Recruiting Insurance 558

Modern Restaurant Management

MAY 1, 2023

That's why it's essential for restaurants to consider cyber liability insurance. Protecting your Restaurant with Cyber Liability Insurance Cyber liability insurance is a type of insurance that helps protect businesses from the financial losses associated with cyber attacks.

Insurance 508

Insurance Email Marketing Employee Relations Customer Experience 508

7 Shifts

APRIL 23, 2021

As we start to welcome back workers, doing things as they were before isn't going to work—especially in hiring. That all begins at the hiring level. The past year has turned servers into expert delivery packers, challenge chefs' creativity, and flipped the role of a restaurant manager on its head. Writing a good job description.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

APRIL 27, 2020

Consider the following in your risk management and business continuity programs: Use of Food Delivery Services vs. Company Employees – By using a hired food delivery service, a restaurant can reduce the chance of employees having an accident by using their cars or the owner’s vehicles.

Delivery 383

Delivery Hiring Transportation Food Safety 383

Modern Restaurant Management

MARCH 11, 2025

That led to an employee shortage, especially for high-quality and experienced management positions. Whether it's adjusting to shifting customer demands, offering multiple ordering channels, or managing disruptions in supply chains and staffing, technology has become more important than ever.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

DECEMBER 31, 2020

The food is then delivered by drivers hired by the service. In that case, there may not be any insurance outside the driver’s personal auto insurance. If you’re contracting with a third-party delivery service, let your insurance agent know. Ask how the service screens its potential drivers.

Delivery 579

Delivery Insurance Customer Service Online Ordering 579

Modern Restaurant Management

AUGUST 31, 2021

With the laundry list of everything bar and restaurant owners need to handle on a daily basis, proper insurance coverage should be top priority. Proper communication with the insurance agent about all the ins and outs of the restaurant can help set up the policy right from the get-go.

Bar 482

Bar Insurance Employee Relations Certification 482

Modern Restaurant Management

DECEMBER 7, 2021

The first is hiring and personnel practices, with a greater emphasis on internally hiring and upskilling. Hiring and personnel practices are likely to evolve in two ways. First, hiring internally will be one way to counteract a disrupted labor market in the short-term.

2022 492

2022 Operations Recruiting Hiring 492

Modern Restaurant Management

APRIL 29, 2021

While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. Instead of belaboring the issue, Modern Restaurant Management (MRM) magazine went to the experts for some solutions. Two-thirds of new hires signing up for DailyPay.

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

SEPTEMBER 24, 2021

But the only thing harder than managing one delivery system is simultaneously managing two. By using these tips, you can learn how to successfully manage both your in-house and third-party delivery. Monitor Order Sources. It’s crucial that you know where every online order is originating from. .

Delivery 537

Delivery Insurance Online Ordering Customer Service 537

Modern Restaurant Management

FEBRUARY 24, 2022

Whether the front desk staff took classes to rise to a manager’s level, the housekeepers found positions requiring less physical exertion, or the prep cook decided it was time for following his dream of culinary school, it was as though the employees upon whom we had relied, were off pursuing their dreams.

Hiring 493

Hiring Hotels Guest Recovery Insurance 493

EATER

MAY 19, 2021

Applebee’s declared May 17 National Hiring Day in an effort to fill more than 10,000 roles across the country, a response to a recent record demand: The chain “achieved two of its highest-volume months ever in March and April,” according to FSR, which must have felt an especially remarkable feat for the workers at the understaffed restaurants.

Hiring 287

Hiring Healthcare Advertising Kitchen Safety 287

Modern Restaurant Management

OCTOBER 3, 2024

Society Insurance has been working alongside business owners for more than a century, seeing first-hand the devastating effects a fire can have on the establishments that make communities great. Restaurant owners can mitigate these risks by hiring qualified professionals for installation, maintenance, and cleaning service. “FIRE!”

2024 450

2024 Kitchen Safety Insurance Equipment 450

Modern Restaurant Management

MARCH 20, 2020

However, thanks to the explosion of online ordering, owner/operators are left managing massive data sets — without any experience in doing so. The same can be said for their employees, who oftentimes aren’t properly trained in managing data threats. Without it, just one breach could spell the end.

Online Ordering 540

Online Ordering Email Marketing Website Management Franchise 540

Modern Restaurant Management

MARCH 5, 2024

Safety training and creating a culture of safety are both critical for mitigating these risks, helping restaurants establish environments that protect staff and customers, which also goes a long way toward keeping insurance premiums low and protecting the bottom line. Encourage Managers to Lead by Example Safety starts at the top.

Training 419

Training Food Safety Employee Relations Insurance 419

Modern Restaurant Management

JULY 14, 2023

Restaurant insurance is complicated. Just as owners have to play many roles in management, marketing, and menus, their insurance has to protect their finances, patrons, and employees. And who has the time to read a 100-page insurance policy? These are often excluded from standard policies and be potentially costly.

Insurance 221

Insurance Food Safety Employee Relations Small Business 221

Modern Restaurant Management

SEPTEMBER 22, 2021

First and foremost, you’ll need to hire a Turnaround Project Manager (TPM). Ideally, this is an owner’s representative with experience in effective turnaround project management. Once the costs are situated, the TPM can hire the correct contractors to get work restarted. Spearhead Scheduling/Risk Management.

Hiring 463

Hiring Insurance Supplies Leadership 463

Modern Restaurant Management

OCTOBER 3, 2022

An internal study with Society Insurance policyholders who experienced fires found that the majority of fires were due to cooking equipment, costing in excess of $5.4 Restaurant and bar owners can mitigate these risks by hiring qualified professionals for installation, maintenance, and cleaning service. “FIRE!”

Kitchen Safety 531

Kitchen Safety Equipment Insurance Restaurant Law 531

Modern Restaurant Management

MAY 18, 2022

Likewise, forecasting costs and building budgets will mean understanding medical costs as well as the hiring market. In 2021, smaller plans that are often fully insured (fewer than 500 participants) saw a 9.6-percent For example, technology can collect data on leave management, providing consistency of rules. This compared to 5.0

Insurance 531

Insurance 2022 Technology 2023 531

Modern Restaurant Management

MAY 17, 2021

The restaurant industry experienced massive growth in the five years prior to the pandemic, leading to a “talent crisis”—too many restaurants looking to hire from a limited pool of talent. But what does “leading with compassion” mean, when each restaurant has different dynamics and needs?

2021 405

2021 Front of House Back of House Hiring 405

Modern Restaurant Management

DECEMBER 21, 2023

Let us pass on the knowledge and expertise that we have gained in our 100+ years in the insurance business, so you can take a few things off your plate – and gain peace of mind. Restaurant and bar owners can mitigate these risks by hiring qualified professionals for installation, maintenance and cleaning service.

2024 474

2024 Kitchen Safety Cash Management Insurance 474

Modern Restaurant Management

SEPTEMBER 30, 2021

Society Insurance has been working alongside restaurant owners for more than a century, seeing first-hand the devastating effects a fire can have on the establishments that make communities great. Restaurant and bar owners can mitigate these risks by hiring qualified professionals for installation, maintenance, and cleaning service.

Kitchen Safety 449

Kitchen Safety Insurance Equipment 2012 449

Modern Restaurant Management

SEPTEMBER 21, 2021

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. This is the appropriate strategy for a smaller operator with a single restaurant or with a limited number of restaurants that has to be fully insured. Then look at their costs.

Insurance 447

Insurance Design Pricing Magazine 447

7 Shifts

SEPTEMBER 9, 2024

Hiring and retaining staff has always been a challenge for businesses in the food industry. High turnover not only disrupts business operations but also leads to increased costs and time spent on hiring and training new staff. Equip your managers with leadership skills that go beyond simply assigning tasks.

2024 335

2024 Social Media Insurance Leadership 335

7 Shifts

MAY 10, 2021

On the latest episode of the 7shifts Restaurant Management & Growth Podcast, we had the opportunity to sit down with Jensen Cummings. Among the great insights Jensen brought were six red flags to avoids in the hiring process on both sides. It's not enough to just go "Hey, hiring line cooks. Uninspired Job Posting.

Hiring 370

Hiring Back of House Tip Distribution Insurance 370

Modern Restaurant Management

SEPTEMBER 29, 2023

” Society Insurance has been working alongside business owners for more than a century, seeing first-hand the devastating effects a fire can have on the establishments that make communities great. Bar owners can mitigate these risks by hiring qualified professionals for installation, maintenance, and cleaning service.

Bar 473

Bar Kitchen Safety Equipment Insurance 473

Modern Restaurant Management

JANUARY 28, 2020

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. This edition of MRM's "Ask the Expert” features advice from EZ-Chow Inc. Q: Would delivery work for my concept? A: Delivery –of all things– is a hot topic.

Delivery 533

Delivery Consumer Goods Online Ordering Customer Service 533

Modern Restaurant Management

JULY 6, 2020

On top of that, California law requires employers to issue employees a Wage Theft Protection Act notice, restricts the type of information employers can seek and consider during the hiring process (for example, information about criminal and financial history), and requires employers to comply with a host of other laws.

Restaurant Law 482

Restaurant Law Document Insurance Hiring 482

Modern Restaurant Management

NOVEMBER 24, 2021

Even at the end of 2021, owners are still struggling to find willing employee candidates, and when they do hire new staff, some of them don’t even show up for their first day of work. These include sign-on bonuses, higher wages and the offering of health insurance. Food Shortage. Equipment Shortage.

2021 474

2021 Food Supply Food Truck Supplies 474

Modern Restaurant Management

NOVEMBER 16, 2023

Lack of health insurance isn’t considered one of the major reasons the hospitality industry has, according to the U.S. A recent survey found that low pay, lack of recognition and bad management are three of the major variables. Bureau of Labor Statistics, a churn rate north of 70 percent. It’s understandable.

Insurance 309

Insurance Employee Relations Reference Small Business 309

Modern Restaurant Management

FEBRUARY 12, 2020

Among the benefits, using a TPO service may lessen the burden of in-house delivery, which requires hiring delivery drivers and the cost of additional insurance policies. Hiring employees is more difficult than ever given the nation’s low unemployment rate which is creating a competitive labor market.

Ordering 454

Ordering Online Ordering Customer Service Customer Experience 454

7 Shifts

AUGUST 2, 2024

By tracking metrics like customer retention and employee turnover rate, contribution margin, and menu item profitability, restaurant managers can identify each area’s strengths and what areas need improvement. Use this data to establish clear and specific goals and adjust your strategies as needed.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Modern Restaurant Management

MARCH 13, 2020

Do you have trouble hiring or retaining a good team? The hospitality business is particularly hit hard by the war for talent and the turnover is pretty high and difficult to manage. If providing health insurance is not in your budget, what if you were able to give them access to high-quality, truly affordable healthcare?

Healthcare 460

Healthcare Consumer Goods Insurance Small Business 460