Culinary Cues

MARCH 27, 2020

There has never been a more important time for leadership – not the job title – the act of leadership and the positive actions of those who rise to the occasion. There are people who selflessly step up and do what they believe is right, even in the absence of real leadership. At the same time – they crave leadership direction.

Leadership 385

Leadership Healthcare Social Media Government 385

Modern Restaurant Management

FEBRUARY 4, 2025

When It Goes Wrong: Real-World ICE Enforcement Cases Case #1: Chuy’s Mesquite Broiler – A Costly Mistake Chuy’s Mesquite Broiler , a restaurant chain in Arizona and California, came onto ICE’s radar in 2011 for knowingly hiring undocumented workers. military veteran whose documentation was questioned.

Audits 83

Audits Restaurant Law Document 2025 83

EATER

JULY 24, 2020

Among other demands, the letter calls to diversify the board of trustees, and make events more equitable On July 16, a large group of James Beard Foundation employees sent a letter to the foundation’s senior leadership team, outlining a list of demands for the future of the organization.

Leadership 363

Leadership Hiring Events Audits 363

Modern Restaurant Management

JANUARY 23, 2025

Designate experienced staff to mentor new hires, handle onboarding, or run training sessions. Doing so can also benefit your decision-making and leadership skills. Here are a few delegation ideas: Assign a team member to manage inventory, like tracking stock levels, placing orders, and ensuring proper storage.

Operations 395

Operations Workshop Sustainability Inventory 395

Culinary Cues

JULY 15, 2024

This is a disease that lies dormant in many people just waiting to take over their every being if those in positions of leadership allow it to. In other words – when a restaurant is not working as it should, start by looking at leadership and how they approach the business and the people within. Hire people who “fit”.

Leadership 472

Leadership Food Truck Employee Relations Training 472

Modern Restaurant Management

FEBRUARY 23, 2021

Through financial recessions, terrorist attacks, global pandemics, and just the typical challenges we face in the course of daily business, there are many leadership lessons to be learned. Hiring and training new management is difficult on top of reopening restaurants once a crisis passes. Never Take Advantage of the Guest. Get Better.

Leadership 450

Leadership 2002 Airlines 2001 450

Restaurant Business

NOVEMBER 5, 2024

The operations expert is the casual-dining seafood chain’s third leadership hire in as many weeks as it embarks on its post-bankruptcy comeback.

Hiring 264

Hiring Leadership Casual Dine-in 264

7 Shifts

NOVEMBER 14, 2024

From onboarding new hires to upskilling existing staff, a comprehensive training program can improve customer service, boost efficiency, and foster a positive work culture. In fact, 80% of learning and development leaders say management and leadership skills are their top training priorities.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Modern Restaurant Management

OCTOBER 8, 2024

Restaurant operators have long grappled with the question, "Should I hire for soft or hard skills?" If I had to choose between hiring someone for their technical knowledge or interpersonal skills, I would choose the latter every single time. " and for good reason. Spoiler alert: It’s not hard skills.

Hiring 419

Hiring Cash Management Customer Service Leadership 419

7 Shifts

SEPTEMBER 21, 2023

Table of Contents Biggest overall team management challenges Top priorities for restaurant operators Wage Increases Leadership and Training Programs Hiring and retention remain the biggest challenge for restaurants when it comes to team management overall. On the whole, hiring and retention are restaurant operators' top priorities.

2023 397

2023 Hiring Leadership Fast Casual 397

Modern Restaurant Management

JULY 18, 2024

Leading by Example To avoid fostering a burnout environment in your restaurant, it is crucial to hire managers who are not only skilled in their tasks but also embody the qualities of a true leader. Leadership is not just about managing tasks; it's about inspiring and uplifting those around them.

Management 474

Management Management FOH BOH 474

Modern Restaurant Management

MARCH 1, 2022

A recent survey of restaurant operators by the University of South Florida School of Hospitality found that hiring and turnover was their number one challenge. But there are tangible ways to mitigate these hiring and retention challenges, and they all start with putting the restaurant’s team first and foremost.

Front of House 576

Front of House Loyalty Program Back of House Training 576

Embrace the Suck

MAY 14, 2023

As such, it's a tragedy when these establishments falter, collapse, or disappear, not due to a lack of talent, vision, or culinary prowess but because of a deficiency in leadership. I've distilled this undeniable truth: The success or failure of any restaurant is invariably linked to the quality of its leadership.

Leadership 221

Leadership Customer Service Customer Experience Website Management 221

Modern Restaurant Management

MAY 7, 2024

The state of the market means that the many qualified candidates will likely receive multiple offers, making it imperative for employers to be proactive in their hiring processes and consider strategies such as sign-on bonuses to secure top talent.

Marketing 418

Marketing 2050 Recruiting 2024 418

Modern Restaurant Management

AUGUST 3, 2022

My leadership and communication style has evolved over the years as I’ve learned how to adapt to changes and obstacles that are often out of my control. Your employees don’t just want to be a cog in a wheel — they want to be heard, and they want to work under leadership who actively listens. Adaptation.

Communication 508

Communication Leadership Food Supply Back of House 508

Culinary Cues

MARCH 3, 2024

Anyone who has been hired as a new employee knows the feeling of being on the outside of groupism. What teams seek to find is leadership in this regard and not the subservient desire to be led. Success happens because of the sense of team and the leadership that sets the stage for this to occur.

Leadership 446

Leadership Restaurant Law Social Media Sports 446

Modern Restaurant Management

JANUARY 30, 2024

Small pilots expose weaknesses, risks and required iterations so leadership can determine if initial plans need adjustment, delay or abandonment. Capital infusions fund additional equipment purchases, hire staff quickly or secure upgraded real estate locations.

Leadership 508

Leadership Small Business Hospitality Customer Experience 508

Modern Restaurant Management

DECEMBER 22, 2020

Being able to show the prestige and accomplishments of your leadership and forward-thinking cuisine, products, process, and solutions, will build credibility and enhance your application to help distinguish you from other applicants. First Timers Should Hire a Pro.

Employee Relations 547

Employee Relations Small Business Leadership Food Supply 547

Culinary Cues

APRIL 23, 2023

Have you worked through this process hundreds of times before? [] CHECK YOUR LEADERSHIP: Do you know the difference between leadership and management. Both are necessary, but only leaders provide vision, promise, and hope of great things to come. Leaders inspire, are trustworthy, and shine as people to follow.

Seasonal Menu 520

Seasonal Menu Leadership Training Fine Dining 520

Modern Restaurant Management

JUNE 20, 2022

million open jobs, with organizations challenged to hire amidst unprecedented competition for talent. Look for additional ways to empower professional development and leadership skills. Amongst those who left their workplace, one-fourth of those were in the hospitality industry. As of early 2022, there were still 11.5

Small Business 546

Small Business Social Media Hiring Leadership 546

Restaurant Business

MARCH 18, 2024

Simultaneously, its personnel-development and educational arm has expanded its senior team.

Leadership 286

Leadership Hiring Education 286

Modern Restaurant Management

MARCH 11, 2025

Beyond logistics, the biggest transformation has been in leadership. One of the easiest ways to reduce hiring friction is by streamlining the application and interview process. By embracing digital-first and flexible hiring solutions, restaurant owners and managers can improve candidate experience while filling roles faster.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

7 Shifts

MAY 1, 2023

As part of our Serving What's Next webinar series, four restaurant managers shared their approach to hiring, training, and retaining. She knows while it takes time to hire the right people, it ultimately leads to less turnover. Anytime we have to rush hire, we're setting everybody up for failure," says Piper.

Hiring 195

Hiring Training Management Management 195

7 Shifts

AUGUST 2, 2022

From what culture is, to how it's built, and how to use servant leadership, a lot of ground was covered. Danny Meyer has long been a proponent of hiring for cultural fit, and training for skills required to do jobs: “Emotional skills are kind of baked in by the time we've already hired you. Leaders are there to serve their team.

Leadership 370

Leadership Webinar Hiring Training 370

ChowNow

SEPTEMBER 6, 2024

Hiring the right team is one of the most critical decisions you’ll make as a restaurant owner. In this post, we’ll explore why being thoughtful about your team structure matters and how you can set up your restaurant for success with the right hiring and staffing strategies.

Hiring 195

Hiring FOH Recruiting Fine Dining 195

The Rail

APRIL 14, 2025

Hiring and Training Employees for Business Growth Effective scaling of operations calls on a qualified and committed workforce. Beyond hiring, ongoing training of current staff improves output and maintains seamless operations.

Small Business 130

Small Business Cash Management Social Media Consumer Goods 130

Culinary Cues

AUGUST 31, 2020

In all cases, there will be a re-shuffling of priorities driving changes to the profile of the “best candidate” for the leadership position in the kitchen. This is where you need to be. [] POWER vs. LEADERSHIP. “I When you hire a person you own the responsibility to inform, train, teach, and improve their abilities.

Leadership 471

Leadership Point of Sale Training Coaching 471

Restaurant Business

OCTOBER 4, 2024

Executive Summary: Here are the latest leadership shifts in the restaurant industry.

Hiring 264

Hiring Leadership 264

7 Shifts

SEPTEMBER 9, 2024

Hiring and retaining staff has always been a challenge for businesses in the food industry. High turnover not only disrupts business operations but also leads to increased costs and time spent on hiring and training new staff. Equip your managers with leadership skills that go beyond simply assigning tasks.

2024 335

2024 Social Media Insurance Leadership 335

Culinary Cues

OCTOBER 27, 2023

This involves, first and foremost, the decision regarding who to hire as chef and sous chef and the level of control this person will be given. The hiring process, specifically the vetting of candidates for the position is critical.

Hiring 449

Hiring Training Pricing Presentation 449

Modern Restaurant Management

AUGUST 3, 2022

My leadership and communication style has evolved over the years as I’ve learned how to adapt to changes and obstacles that are often out of my control. Your employees don’t just want to be a cog in a wheel — they want to be heard, and they want to work under leadership who actively listens. Adaptation.

Communication 419

Communication Leadership Food Supply Back of House 419

Modern Restaurant Management

NOVEMBER 6, 2020

Leadership skills are another valuable quality in a successful manager. Leaders bring a level of organization and productivity to a business, not through sheer force of will, but through a leadership style that promotes employee morale and performance. A manager’s leadership is more important than ever here.

Management 391

Management Management Leadership Communication 391

7 Shifts

JULY 24, 2020

Topics: Hospitality; hiring and training staff; building workplace culture. ?? To achieve Enlightened Hospitality you need to hire “51 percenters with 5 core emotional skills.” While achieving Enlightened Hospitality may seem redundant while you only serve takeout, it should be a core value of your restaurant and hiring process.

Book 370

Book Management Management Restaurant Law 370

Restaurant Business

NOVEMBER 29, 2022

The smoothie chain has named Marianne Radley chief marketing officer, Juan Salas chief information officer and Laura Scavone chief people officer.

Leadership 246

Leadership Hiring Information Marketing 246

Culinary Cues

JANUARY 11, 2020

Sometimes the fault lies with a lack of desire to communicate, oftentimes the problem is the incorrect use of communication, but the majority of time the challenge is that leadership has no idea how to effectively communicate a message in a succinct, timely manner. It is important that our sponsors are happy. It’s a win, win.”.

Communication 405

Communication Leadership Employee Relations Entertainment 405

Restaurant Business

AUGUST 2, 2024

Executive Summary: The latest in leadership changes from restaurants and hotels across the country.

Innovation 264

Innovation Hiring Leadership Hotels 264

Restaurant Business

OCTOBER 28, 2024

It’s a major hire for the fast-growing food hall/delivery chain, which has ambitions of becoming the Amazon of food.

Hiring 273

Hiring Delivery Food Leadership 273