7 Shifts

APRIL 23, 2021

As we start to welcome back workers, doing things as they were before isn't going to work—especially in hiring. That all begins at the hiring level. Before you can even put out a job posting make sure know exactly what you'll be hiring for. Do you need a prep cook or a chef to help develop a new patio menu ?

Hiring 370

Hiring Front of House Back of House Food Safety 370

7 Shifts

NOVEMBER 15, 2024

They also bring creative ideas to the table, such as improving the drink menu and coming up with new events and promotions to drive sales. How would you improve or refine our current drink menu? How would you improve or refine our current drink menu? What techniques would you use to prevent over-pouring and inventory shrinkage?

Bar 195

Bar Management Management Hiring 195

Modern Restaurant Management

JANUARY 2, 2025

While pizza remains a category leader in delivery, due to its durability and ease of transport, 2025 will see a greater emphasis on making other menu items travel better, too. Customers appreciate menu consistency, but they’re also looking for value and ways to customize their experience.

2025 251

2025 Online Ordering Franchising Franchise 251

Culinary Cues

JANUARY 26, 2025

Many of the line cook teams that efficiently and consistently prepare those items listed on the menu, and those persons responsible to clean the operation throughout the day, are oftentimes from countries like Mexico, Jamaica, Guatemala, Honduras, Ethiopia, Somalia, or Asian countries. look around and take it in.

Food 445

Food Hotels Fine Dining Agriculture 445

Modern Restaurant Management

NOVEMBER 11, 2024

You take your seat at a table embedded with a touchscreen menu. Why hire food runners when Servi can handle the job without missing a beat? Instead, you're welcomed by Tao, a sleek robot host programmed to seat you efficiently based on your preferences, even remembering your favorite booth from past visits. Need a drink?

Front of House 450

Front of House Food Order Seating Customer Experience 450

7 Shifts

NOVEMBER 14, 2024

Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Modern Restaurant Management

MARCH 17, 2025

The reality is unless a operation has reached a critical mass to hire specific category buyers, there isn’t bandwidth for buyers purchasing from multiple categories to dedicate to every specific market. Size The first thought may be to hire the biggest, most known buying group. So let’s take this a step further.

Food Supply 221

Food Supply Customer Service Back of House Small Business 221

7 Shifts

NOVEMBER 25, 2024

Staff productivity plays the largest role in restaurant revenue, which is why it’s so important to invest in your recruiting and hiring strategies, finding like-minded individuals to move your restaurant forward while minimizing time waste. One major area of improvement we noticed when it came to management: menu costing research.

Mobile Ordering 221

Mobile Ordering Back of House Customer Service Online Ordering 221

Restaurant Business

JANUARY 26, 2024

As staffing shortage cause operators to shrink their menus—especially the dessert menu—speed-scratch products can help revive the sweets selection. Learn more about how ready to bake batters can help operators expand their dessert offerings.

Menu 290

Menu Hiring Operations Food 290

Modern Restaurant Management

APRIL 29, 2021

Two-thirds of new hires signing up for DailyPay. Now more people are back to work and everyone is hiring. That’s why being creative and flexible has been a key mindset for hiring.” ” Being creative and flexible has been a key mindset for hiring. People were in between jobs or suddenly out of work.

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

MAY 31, 2024

Despite high scores for friendly service, clean facilities, and menu variety, restaurant chains face challenges in delivering a differentiated experience, offering healthy food choices, and providing compelling promotions. Brand trust is best represented by Bonefish, Pizza Ranch, Carrabba's Italian Grill, First Watch, and Longhorns.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

SEPTEMBER 15, 2020

SALIDO continues to execute on its hiring plans to recruit and invest in talent across their Product, Engineering, Customer Experience, and Sales Teams. From screen to plate, the menu is expected to feature signature dishes and recipes that have been prepared on the show. You can view the full guide here. Allset Teams with Olo.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Goliath Consulting

APRIL 18, 2025

Hiring for personality, providing empathy-based training, and empowering staff to go the extra mile all contribute to a strong hospitality culture. Its the warmth, the personalization, and the extra touches that create memorable moments. Creating a Culture of Hospitality Hospitality starts from the top down.

Hospitality 221

Hospitality Email Marketing Mobile Ordering Customer Service 221

Goliath Consulting

DECEMBER 12, 2024

Hiring professional security personnel for peak hours can deter theft and disruptive behavior. For special events, consider hiring temporary staff trained in crowd management. Adding motion sensors and alarms enhances security and deters break-ins, especially during non-business hours.

Bar 195

Bar Cash Management Seasonal Menu Email Marketing 195

Modern Restaurant Management

FEBRUARY 17, 2025

Depending on a guest’s allergies or dietary preferences, AI can suggest personal picks from a restaurant’s menu, for example. AI has the potential to revolutionize hiring processes, employee training, and even workforce scheduling, leading to more efficient operations and improved guest services.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

Modern Restaurant Management

FEBRUARY 16, 2022

Restaurant owners need to work their hardest to prioritize staff retention, actively hire for open roles, and seek new technologies that help reduce costs and more effectively manage cash flow. Hiring is difficult, people expect to be paid more, and supply-chain disruptions are all contributing to food price inflation.

Cash Management 518

Cash Management Food Supply Seasonal Menu Social Media 518

Goliath Consulting

SEPTEMBER 24, 2024

Hiring a consultant can be one of the smartest investments you make for your restaurant, whether you’re launching a new venture or looking to revitalize an existing one. According to Toast , they should offer expertise in “restaurant concepts, operations, staffing, menu development, financial planning, design, marketing, and more.”

Hiring 195

Hiring Front of House Loyalty Program Email Marketing 195

Modern Restaurant Management

AUGUST 26, 2024

This scenario also implies hiring couriers and handling logistics. As a restaurant owner, you can tailor your solution to accommodate complex menu options. The technology simplifies the entire process, from selecting menu items to making payments. Plus, restaurants retain 100 percent of the order revenue.

Delivery 448

Delivery Mobile Ordering Online Ordering Customer Service 448

Modern Restaurant Management

NOVEMBER 24, 2020

With slow seasons also comes the need to navigate seasonal layoffs and the task of hiring all the best people back the next season. Evaluate whether internal systems are running at their peak and identify opportunities to introduce new menu items or to open new locations. Hire the Right People.

Cash Management 576

Cash Management Social Media Seasonal Menu Food Truck 576

Modern Restaurant Management

JUNE 5, 2023

Furthermore, the value of bolstering customer service without having to hire additional staff makes this a cost-efficient, enticing option for restaurants of all shapes and sizes. For example, data analytics can help restaurants determine the most popular menu items among certain demographic groups or at specific times of day.

Dine-in 474

Dine-in Customer Service Customer Experience Inventory 474

Modern Restaurant Management

FEBRUARY 15, 2022

Tocaya uses digital tableside ordering to give customers the option to quickly view the menu and reorder items without having to interact with staff or wait in line. Difficulty in attracting and hiring employees is certainly at the crux of the labor shortage crisis. Loyalty Technology to Drive Daypart Engagement.

Technology 563

Technology Loyalty Program Fast Casual Email Marketing 563

Modern Restaurant Management

FEBRUARY 24, 2025

Revenue growth in 2024 was largely driven by menu price adjustments. While higher wages and benefits correlated with improved business performance, they also necessitated menu price increases, creating a challenging balance between operational sustainability and customer affordability.

2024 251

2024 2025 2023 Loyalty Program 251

Modern Restaurant Management

DECEMBER 13, 2021

These challenges are impacting menu availability, raising the prices of menu items, leading to short staffs, increasing wait times for diners, and changing operating hours and offerings. The industry has looked to hiring incentives, such as and other rewards, as they compete to fill open roles.

Management 474

Management Management Seasonal Menu Customer Experience 474

Modern Restaurant Management

MAY 31, 2022

For example, it's possible to track when restaurant employees clock in for their shift or which menu item performs the best. Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. Everything nowadays is trackable.

Point of Sale 491

Point of Sale Download POS Customer Experience 491

7 Shifts

JULY 16, 2021

In this guide, we'll go through everything you need to open a new coffee shop, from market research to buying coffee to hiring the best team. Create a Menu. Staffing: Find, Hire, and Schedule. This includes but is not limited to your equipment, permits, menu, and marketing. Expected menu prices. Create a Menu.

License 459

License Hiring Equipment Small Business 459

Culinary Cues

OCTOBER 27, 2023

One of the dilemmas restaurateurs’ face is the approach taken with the management and delivery of a restaurant concept and menu. This involves, first and foremost, the decision regarding who to hire as chef and sous chef and the level of control this person will be given. This menu is who I am.”

Hiring 449

Hiring Training Pricing Presentation 449

Modern Restaurant Management

MAY 10, 2023

It All Starts at the Menu The menu is a somehow undervalued piece of the puzzle regarding restaurants. You know the frustration if you’ve been to a place where the menus were dirty or confusing to read (or both). With the digitization of menus during the pandemic, restauranteurs can use automation to such great benefit.

Online Ordering 449

Online Ordering Social Media Food Order Customer Experience 449

Modern Restaurant Management

MARCH 11, 2025

The Double-Edged Sword of Social Media Social media has reshaped how restaurants connect with guests, offering instant access to specials, menu highlights, and community events. One of the easiest ways to reduce hiring friction is by streamlining the application and interview process.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

ChowNow

SEPTEMBER 6, 2024

Hiring the right team is one of the most critical decisions you’ll make as a restaurant owner. In this post, we’ll explore why being thoughtful about your team structure matters and how you can set up your restaurant for success with the right hiring and staffing strategies.

Hiring 195

Hiring FOH Recruiting Fine Dining 195

7 Shifts

NOVEMBER 15, 2024

Hiring the right people can make or break your business. What interview questions do you ask when hiring new restaurant employees? What interview questions do you ask when hiring new restaurant employees? As such, a manager must know how to hire employees who can deliver quality customer service.

Leadership 195

Leadership Management Management Operations 195

Modern Restaurant Management

AUGUST 16, 2021

Looking back on my last few articles, I have focused on facts, on technology and on the hard time that we are all having hiring staff. One of the fine dining operations that I consult with had a contest for selling the most chef specials, with the prize being that the chef would personally make the winner any item on the menu for dinner.

Front of House 520

Front of House Cash Management Back of House Hiring 520

Modern Restaurant Management

AUGUST 12, 2021

This means that restaurant owners and managers are scrambling to find and hire new staff, but savvy operators are turning to technology to not only augment existing staff, but alleviate employee stress as well. A minivan, for example, might be offered promotions from the kid’s menu. Digital Menu Boards.

Employee Relations 493

Employee Relations Customer Experience Customer Service Mobile Ordering 493

Modern Restaurant Management

DECEMBER 30, 2022

.” Automating repetitive host tasks enables a restaurant to operate with a smaller staff and help mitigate labor costs, decreasing the need to hire as many employees and freeing up resources to raise wages for current employees. Redefining the Role of the Manager.

Technology 520

Technology Front of House 2023 Cash Management 520

Modern Restaurant Management

APRIL 4, 2025

And the truth is, I opened it too quick and majority of the people in that location didn’t have an appreciation for the menu items that we were offering that the time. Of course, you can’t control how people act these days, but you should try your best to hire people that want to work and take pride in doing a great service.

Social Media 221

Social Media Customer Service Customer Experience Influencer 221

Modern Restaurant Management

AUGUST 10, 2021

The food and beverage industry is on a hiring frenzy. A recent study by The Bureau of Labor Statistics revealed that, despite regular hiring since this spring, the food and beverage industry still remains 1.5 The figures can also guide menu tweaks and promotions. million jobs (12 percent) short.

Ordering 592

Ordering Recruiting Food Order Employee Relations 592

Modern Restaurant Management

JANUARY 28, 2020

For example, if using in-house staff, you have the ability to control your entire brand experience for delivery; however, you also have to keep in mind the hiring and management of drivers, insurance, staffing levels, payment, etc. Consider your menu and packaging. This leads to a disappointing delivery experience for everyone.

Delivery 533

Delivery Consumer Goods Online Ordering Customer Service 533

Culinary Cues

APRIL 23, 2023

Have you experienced the flavors and presentations of the items that may grace your menu? Can you plan a menu focused on total utilization of meat and carcass? Is this the extent of your knowledge of menu planning? Is there breadth to your understanding of cooking, cooking techniques, and ingredients?

Seasonal Menu 520

Seasonal Menu Leadership Training Fine Dining 520