Modern Restaurant Management

FEBRUARY 15, 2022

Here are a few examples of tech-centered solutions to ease the ongoing labor crisis in restaurants by putting more functionality directly in the hands of customers: Digital Tableside Ordering to Support Service Staff. Enter digital tableside ordering. For fast-casual or QSR brands, digital tableside ordering is equally beneficial.

Technology 563

Technology Loyalty Program Fast Casual Email Marketing 563

Modern Restaurant Management

DECEMBER 16, 2021

Tackle the Labor Shortage with Hiring Incentives. While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Chick-fil-A even reported disabling curbside ordering in some locations to reduce strain on their workers.

2022 473

2022 Hospitality Loyalty Program Point of Sale 473

Modern Restaurant Management

FEBRUARY 28, 2023

According to the National Restaurant Association’s 2022 State of the Restaurant Industry Report , 50 percent of operators for both full-service and quick-service restaurants said that recruiting and retaining employees was their top challenge.

Management 493

Management Management Food Safety Communication 493

Goliath Consulting

FEBRUARY 16, 2021

Restaurant staffing was hard enough before the pandemic, with common hurdles such as no-shows, mistake hires and high turnover rates (1). According to an analysis from Workstream, a text recruiting and hiring tool for local businesses, this is partly due to the disruptions in the normal hiring process (6). Be Flexible.

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Recruiting Hiring Communication Mobile Ordering 195

Modern Restaurant Management

DECEMBER 14, 2021

A drop in employee retention & difficulty in hiring. Managers lack the tools to properly schedule employees and plan for shifting consumer demands, and as a result, businesses are paying for redundant overworked labor, or having to manage with inadequate labor due to hiring challenges. This issue will carry into 2022 and beyond.

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2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

DECEMBER 9, 2021

After a manager sets the shifts needing to be filled, employees log in on their own mobile devices and select the shifts they want. Flexible self-scheduling can be positioned as a great benefit to potential employees, making it a powerful recruiting and retention tool. Manual, paper-based self-scheduling is cumbersome and inefficient.)

Customer Service 547

Customer Service Retail Food Safety Mobile Ordering 547

Modern Restaurant Management

JULY 6, 2021

With dining restrictions lifting and restaurants’ busy season upon us, employers are ramping up hiring in order to meet the demand of the summer. Since most restaurant workers aren’t working in front of a computer, opt for a platform with a mobile app, so employees can easily have their schedule right at their fingertips.

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Restaurant Law Small Business Mobile Ordering Recruiting 450

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. You can see which other restaurants they frequent, too, and the types of items they order from those places. David Bloom, Capriotti’s Chief Development and Operations Officer.

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Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

Hot Schedules

MAY 10, 2021

Seasonal Staff Playbook: Hiring, Training & Retaining Great Teams. PLAY #1: Hire Quality Seasonal Staff. Hiring quality seasonal staff should be at the top of the list because we all know your starting line-up can make or break the season. b3lineicon|b3icon-mobile-devices|?|Mobile Mobile Devices. User Network.

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Hiring Training Mobile Ordering Coaching 147

Modern Restaurant Management

SEPTEMBER 15, 2020

These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. SALIDO continues to execute on its hiring plans to recruit and invest in talent across their Product, Engineering, Customer Experience, and Sales Teams. ” says John Cocker, FOODWORKS’s president.

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Fast Casual Casual Menu Mobile Ordering 405

Restaurant365

MAY 22, 2020

Recruiting better candidates to re-engage your workforce. Since recruiting your staff can be such an extensive undertaking, here are a few factors for you to consider when designing an effective recruiting and onboarding process to rehire and appropriately schedule your restaurant’s workforce.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Restaurant365

MAY 16, 2022

Many lack the brand power, the funds, and the resources necessary to recruit the seasonal help needed during these busy months. We understand that hiring top restaurant employees has never been so tough, but with some planning, persistence, and patience It can be done. Recruit from local schools and colleges. Start Early.

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Hiring Recruiting Mobile Ordering Training 78

Gecko Hospitality

DECEMBER 15, 2022

When you are recruiting talent for your business, you learn that people come in different shapes, sizes, education, and experience. These differences between members of generational groups in the hospitality workplace call for new industry-specific strategies in recruiting. The Recruiting Challenges. Understanding Generations.

Recruiting 75

Recruiting Hospitality Hiring Website Management 75

Restaurant365

JANUARY 7, 2020

The new tool many restaurants are turning to, in order to improve employee retention and engage with today’s modern workforce? Overview of How Employee Mobile Apps Have Improved Restaurant Management. Tips for Hiring Millennials. Refine your hiring funnel. Understand what motivates millennials. Drop stereotypes.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Lavu

NOVEMBER 1, 2023

You need to invest in reliable and easy-to-use delivery platforms that work well with your restaurant’s ordering system. Also, teaming up with other food delivery services saves money on hiring our own drivers and setting up delivery systems. First, it’s super important to have a smooth and efficient delivery system.

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Delivery Online Ordering Food Mobile Ordering 167

Modern Restaurant Management

JANUARY 17, 2020

Curry Up Now also limits their disposal waste by using real plates, silverware and cloth napkins in-house and packaging all to-go orders in recyclable and compostable containers. Through these initiatives, Taco Bell aims to enhance restaurant performance, employee satisfaction and support recruitment and retention.

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Franchise Franchising 2020 Fast Casual 340

Open for Business

NOVEMBER 21, 2022

Today’s tools are high-tech, user-friendly, and mobile so you don’t have to be physically in the restaurant to stay on top of the business. It may sound jarring at first, but many aspects of online ordering and payment allow hospitality professionals to have fewer but better interactions with guests. Hiring tool.

Technology 147

Technology Front of House Back of House Online Ordering 147

ExactHire - Restaurants

FEBRUARY 4, 2020

Let’s face it, hiring in the restaurant and hospitality industry is never really easy. However, employers who look for creative ways to recruit, manage, and engage employees can succeed in a tight job market. While all these points are important, having a great perk is key in order to convert a job seeker to an applicant.

Hiring 52

Hiring Hospitality Recruiting Email Marketing 52

Gecko Hospitality

NOVEMBER 22, 2022

Building Up Your Staff for Hiring Season: Strategies for Successful Finding, Interviewing, and Onboarding Candidates. Hiring for hospitality businesses is always a challenge. Now, ramping up for the hiring season just added another dimension. There’s still time to sign up for our #ReadyToBeARoadie Hiring Day event tomorrow!

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Hiring Social Media Hospitality Recruiting 52

Aaron Allen & Associates

MARCH 3, 2022

The POS simplifies record keeping and cash flow accountability as well as operations by sending the orders to the kitchen directly. The best restaurant POS systems also come with features like inventory management, customer relationship management (CRM), menu management , and omnichannel ordering capabilities. Kitchen Display Systems.

Management 120

Management Management Mobile Ordering Point of Sale 120

ExactHire - Restaurants

FEBRUARY 17, 2022

When it comes to netting top talent, hiring managers in 2022 are caught in the perfect storm. . Isn’t there something antithetical about reducing applicants to a data set while working to create a hiring process that makes them feel valued ? . Your next new hire can find your job opening in a number of ways. Text message?

Hiring 98

Hiring Customer Experience Mobile Ordering Communication 98

Open for Business

NOVEMBER 21, 2022

Should you hire a guest experience manager? To make it a good one, ensure your website and especially your menu are easy to read and navigate on mobile devices. As of August 2022, 59% of web traffic was mobile.) Digital ordering. Should you hire a guest experience manager? How to measure guest experience.

Technology 78

Technology Online Ordering Website Management Customer Experience 78

Sling

JANUARY 13, 2021

For example, a tech company may hire a freelance information security engineer or a network analyst to review certain aspects of their infrastructure from an unbiased, uninvolved perspective. Benefits are a strategy many companies use to recruit and retain the best employees for their team. 3) Minimal Training. 4) Agility.

Mobile Ordering 78

Mobile Ordering Small Business Hiring Training 78

Sling

FEBRUARY 19, 2021

With the growth of mobile technology and cloud computing, those processes and practices are now conducted, almost exclusively, via computer and its associated software (a.k.a. 1) Recruiting. Once you’ve recruited and hired the right employee for the job, how do you go about integrating them into the team? 2) Onboarding.

Management 88

Management Management Employee Relations Recruiting 88

Sling

MAY 31, 2021

This simple form is the gateway to the hiring process and, so, is an essential part of your business’s recruitment strategy. But in order to make your employee application form as consistent as possible, start with a basic template and customize from there. The new hire may not work out. You can’t do that with résumés.

Tip Distribution 78

Tip Distribution Document Education Email Marketing 78

Restaurant365

JULY 29, 2021

Use of automation and self-service for both in-store ordering and drive-thrus. Increased focus on restaurant loyalty programs or custom mobile apps. Whether that was changing the scheduling of timing of your payments or changing order frequency to adapt to new inventory usage, it is time to revisit these terms.

Cash Management 78

Cash Management Point of Sale 2021 Inventory 78

Sling

NOVEMBER 18, 2020

These benefits help your HR department recruit high-potential employees that make your business run better. You can even change from one pay structure to the other after hiring if the individual team member agrees. Deciding whether to hire part-time vs. full-time employees and pay them salary vs. hourly is important for your business.

Hiring 78

Hiring Mobile Ordering Recruiting Insurance 78

The Restaurant Times

NOVEMBER 4, 2021

While the physical well-being of team members is a key benefit of such designs, minimizing mobility improves productivity and decreases accidents. Multi-use workstations or mobile equipment might be used to provide a flexible work environment. . Hiring good restaurant staff matters but so does retaining them. Source: iStock.

Design 98

Design Kitchen Safety Back of House Food Safety 98

Sling

NOVEMBER 18, 2020

Employee self-scheduling, as the name implies, is the practice of letting your team members choose the shifts they want to work — or to trade shifts with others — in order to create the most optimal schedule for themselves and their coworkers. Recruiting And Retention Tool. What Is Self-Scheduling?

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Definition Tip Distribution Recruiting Mobile Ordering 78

The Restaurant Times

SEPTEMBER 28, 2021

As more customers began ordering food online, third-party delivery applications became increasingly popular. While delivery opens up a whole new audience, that doesn’t imply you can just set up a ghost kitchen anyplace and expect orders to flow in. The COVID-19 pandemic has changed the food industry forever. On-Demand Staff .

Kitchen Safety 52

Kitchen Safety Consumer Goods Mobile Ordering Delivery 52

Apicbase

FEBRUARY 29, 2024

71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. Restaurant UK , 2024) A 2023 study found that 37% of dine-in guests and 40% of takeout guests would order more often from restaurants if they found less expensive options alongside promotions and discounts.

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2024 Operations 2023 Loyalty Program 52

Apicbase

JANUARY 13, 2023

With smart food ordering — meaning leveraging tech for inventory management and vendor selection — operators can cut down on food waste by 80%. For 62% of restaurants , automation could help fill critical gaps in managing orders. IMARC Group , 2022) Global food ordering is expected to top $365 billion by 2030. ( billion by 2028.

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2023 Operations Management Management 52

Modern Restaurant Management

AUGUST 11, 2021

” Key capabilities for the implementation include an integrated drive-thru solution, mobile order takers for line busting, a synchronized kitchen display system to interface with the POS, and an open API, which enables the integration of best-of-breed solutions directly to the POS platform. ” Main Squeeze Has New App.

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Franchise Franchising Sports Fast Casual 450

Apicbase

JUNE 16, 2023

The metrics and calculations in this list will help you bring order to the chaos and manage the performance of each unit in the chain. However, before jumping on an angry call, make sure your teams are following standard ordering procedures, and if so, if the protocols are still up to par.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

DECEMBER 21, 2023

With responsible on-demand pay, employers can give all employees more control over their financial wellness and simultaneously reduce the pressure on payroll professionals caused by increased turnover and new hires. 4 to 7 vendors in the restaurant space between recruiting and payroll are too many to be sustainable.

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2023 Insurance 2024 Employee Relations 309

Modern Restaurant Management

AUGUST 25, 2021

. “This year, in addition to our in-restaurant dining, we have leaned into digital ordering, third party delivery and packaging updates to serve our guests with greater convenience.” I fell in love with the concept and the founders, and I'm looking forward to building another iconic brand," said Liniger.

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Franchise Franchising Customer Experience Point of Sale 419