7 Shifts

OCTOBER 22, 2021

Many restaurants are still working around hiring and staff retention struggles, meaning they may be unable to fully capitalize on the demand of the holidays. Hire Additional Staff in Time. You can reference average party size, takeout vs. on-premise orders, the popular menu items, and other key metrics to to forecast restaurant sales.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

7 Shifts

FEBRUARY 15, 2022

About a year and more than a dozen episodes later, we had the privilege to interview a wide range of folks with advice on everything from hiring staff , to creating content, to providing benefits, and increasing profits. Storytelling is an essential part of the hiring process. Hire for fit rather than skill.

Social Media 448

Social Media Hiring Website Management Hospitality 448

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Doesn’t it make sense to create a restaurant employee handbook that encourages a positive workplace culture through teamwork and training? Watch: 7shifts CEO Jordan Boesch at Toast Food for Thought as he discusses hiring and employee engagement.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

DECEMBER 27, 2019

Hasty hiring is at the root of the problem. When you hire someone who doesn’t share your team’s values , no amount of training or tips will make them engaged in their work. Selection ($645.04): Restaurants invest resources into interviewing candidates, calling references, and conducting background checks.

Hiring 360

Hiring Front of House Customer Service Customer Experience 360

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. The purpose of the onboarding process is to teach new hires how to do their jobs successfully, and to catch them up on the company's culture and procedures.

FOH 307

FOH BOH Food Safety Customer Service 307

Culinary Cues

OCTOBER 24, 2020

General Motors would never build and equip an auto plant, hire the entire staff, and create a marketing strategy until the car they intend to build is designed, prototyped, and presented to various focus groups first. PLAN BETTER – TRAIN HARDER. Why should it be any different for restaurants and their menus? CAFÉ Talks Podcast.

Menu 401

Menu Seasonal Menu Front of House Reference 401

7 Shifts

MAY 31, 2021

The term ‘restaurant operations' refers to the process by which a restaurant is run. The term can refer to the logistics of any and all tasks in a restaurant, including its finances, its kitchen, its staff, and its service model. Staff training needs to strike a delicate balance of being welcoming and informative. Scheduling.

Operations 363

Operations Inventory Hiring Customer Service 363

Open for Business

AUGUST 10, 2023

Knowing how to hire employees can make or break your restaurant. Whether you’re staffing a new restaurant, looking for seasonal employees , or streamlining your interview process, you always want to know the best way to hire restaurant employees. Knowing where to hire restaurant staff is half the battle.

Hiring 167

Hiring Recruiting Reference Website Management 167

Culinary Cues

MARCH 3, 2024

In fact, you were probably on the receiving end of this group behavior, sometimes referred to as bullying. Anyone who has been hired as a new employee knows the feeling of being on the outside of groupism. .” – Webster’s Dictionary Of course, you remember. You were either part of this or feeling left out because you weren’t.

Leadership 382

Leadership Restaurant Law Social Media Sports 382

7 Shifts

AUGUST 21, 2024

When a restaurant has communication processes in place - that are communicated well - its employees can spend less time worrying about how to get the right message to the right person, and more time doing what they were hired to do. A new cook’s knowledge of your restaurant’s recipes is reinforced when he references the recipe book.

Communication 370

Communication Front of House Back of House Mobile Ordering 370

Culinary Cues

FEBRUARY 18, 2020

The tasks of the chef are fairly universal: planning menus, putting your signature on each dish, hiring and training staff, ordering product and building vendor relationships, controlling costs and adhering to budgets, maintaining a clean and safe kitchen environment, etc. PLAN BETTER – TRAIN HARDER. www.meyersassociates.com.

Beverage 498

Beverage Events Food Order Website Management 498

Culinary Cues

AUGUST 31, 2024

When properly developed and integrated into your operation, the mission statement will impact who you hire, how you train, the products you develop and sell, the way you lead and manage, how employees interact, the way that guests are approached, and how the world perceives you (the business) to be. Choose wisely.

Customer Service 326

Customer Service Social Media Customer Experience Reference 326

Culinary Cues

FEBRUARY 16, 2022

Desperation is never a good approach towards hiring. But desperation hiring is, more often than not, a terrible way to staff your kitchen. Do you really want to work in an operation where desperation is the primary motivation for hiring? PLAN BETTER – TRAIN HARDER. Yes, let’s start there.

Uniforms 383

Uniforms Hiring Consumer Goods Communication 383

Embrace the Suck

JANUARY 20, 2021

The new hires stay for a few weeks but end up leaving, and the cycle of anxiety begins again. We love to throw around the word “hospitality” in reference to our guests in this industry. Don’t take this the wrong way: You’re hiring people for the wrong reasons. Are they breathing? Why is that important?

Recruiting 384

Recruiting Coaching Hiring Take-out 384

Core Hospitality

OCTOBER 9, 2018

That level of confidence may dictate their possible hiring position. Are you going to hire based on soft skills (Who they are, calm, confident, focused…) or their hard skills (Raw job history skills that are relevant to your business) or the best , and rarest, both hard and soft skills. Did the reference checks happen?

Hiring 133

Hiring Download Sports Article 133

Culinary Cues

DECEMBER 11, 2023

Full-service restaurants would later refer to this as a Table d’hote selection. Sure, the food at the Blue Gentian was good, and the servers who had been there for years were efficient, and you couldn’t beat the price for the quantity and quality offered, but what Meta was referring to was hospitality.

White Paper 332

White Paper Hospitality Fine Dining Reference 332

Culinary Cues

SEPTEMBER 20, 2020

They hire, train, critique, support, celebrate, and rally behind the members of the team that has been built and push each individual to contribute his or her best – always. The Japanese refer to this as Kaizen. PLAN BETTER – TRAIN HARDER. Well-run organizations – in this case a kitchen, are built to win.

Fine Dining 421

Fine Dining Coaching Dine-in Café 421

Culinary Cues

AUGUST 31, 2019

By “all in” I am referring to total commitment, building your life around the demands of the job, and most significantly to do so while being oblivious to the impact that this commitment has on other aspect of one’s life. PLAN BETTER – TRAIN HARDER. He wondered how he would prevail and how he would feel about the job in a year or two.

Reference 345

Reference Uniforms Take-out Social Media 345

Culinary Cues

FEBRUARY 9, 2022

THE LAW: It is not enough to hire competent people. By referring to the chef as the “source” need not require that all creativity originates from the chef – in fact, the greatest use of creative energy is to set the stage for others to be the innovators. [] A Consummate Organizer and Planner. PLAN BETTER – TRAIN HARDER.

Restaurant Law 421

Restaurant Law Coaching Café Sourcing 421

7 Shifts

AUGUST 2, 2024

Step 2: Look for a trustworthy restaurant accountant Even if you already know the restaurant bookkeeping and accounting process well, we suggest hiring a professional accountant to help ensure your business complies with local tax, payroll, federal, and state laws. As a rule, this should make up about 1/3 of your total expenses.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Embrace the Suck

JANUARY 13, 2021

In order to reach the next level of anything in life or business, it will require you to face a “new challenge” or as I like to refer to it as a “new devil” #WTSD - Every new level requires you face a new devil. I stopped trying to run the show and instead trained my team on how to run it with my expectations.

Coaching 360

Coaching Back of House Front of House Take-out 360

7 Shifts

SEPTEMBER 6, 2024

Hiring a barback can keep your bar operations efficient and boost customer satisfaction. You don’t even have to hire a full-time barback. When hiring a barback, you must consider the local job market and offer a competitive compensation package to attract and retain talented individuals. What is a barback?

Demo 195

Demo Hiring Customer Experience Bar 195

Culinary Cues

DECEMBER 26, 2020

Yesterday is easy to look back on – it gives us strength and a point of reference, it provides context and the ability to analyze our actions, and it provides hope since we managed to work our way through it. PLAN BETTER – TRAIN HARDER. A single significant lapse in this area can be your dominant impression of an entire meal.”.

Fine Dining 482

Fine Dining 2008 Kitchen Safety Customer Experience 482

7 Shifts

AUGUST 15, 2022

We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. A hiring manager wants to know how you handle a very real, stressful part of the job. Why should we hire you? Do you offer any continuing training or education opportunities?” How to Answer.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

7 Shifts

MARCH 16, 2022

Take note of employees who demonstrate initiative, integrity, or management potential and present them with special projects, training responsibilities, and other developmental opportunities. Hiring Referral Compensation. Provide Ongoing Career Development or Training. Another key strategy is talent management.

Front of House 370

Front of House Back of House Communication Customer Service 370

Culinary Cues

NOVEMBER 25, 2019

Typically, it starts off that way – old enough to work, they’re hiring, no experience required – it’s a job. When your friends introduce you as a cook at such and such restaurant or refer to you as chef, rather than use your name. PLAN BETTER – TRAIN HARDER. When letting down your fellow cooks would be the most egregious sin.

Fine Dining 403

Fine Dining Food Order Back of House Uniforms 403

Modern Restaurant Management

FEBRUARY 8, 2024

Hiring a deep cleaning professional is necessary to ensure your restaurant is being optimally cleaned by a professional, but how do you know if you are hiring the right person? Here are a few things to think about that will help you hire the right specialized cleaner for your restaurant. Ask for references.

Specials 196

Specials Operations Hiring Front of House 196

7 Shifts

MAY 23, 2024

Create a restaurant operations manual A restaurant operations manual ensures that your business procedures are well-documented, concise, and readily available for your employees' reference. This is important, especially if you're training and hiring new employees.

Operations 221

Operations Kitchen Safety Food Safety Restaurant Law 221

7 Shifts

NOVEMBER 17, 2020

Managers can refer back to these forms to see who has grown the most to make promotions accordingly, or to see whose progress has stagnated if they have to make the difficult decision to let team members go. Employees can refer to evaluation forms to track their progress and set professional development goals.

Point of Sale 370

Point of Sale Download Communication Reference 370

Restaurant365

SEPTEMBER 18, 2020

The hiring process in the restaurant industry is similar to hiring in other industries, but the restaurant industry experiences higher turnover than most other businesses. Consequently, the hiring objective is two-fold: hiring the right employees and retaining them. Referred employees have a lower turnover rate.

Hiring 97

Hiring Reference Recruiting Demo 97

7 Shifts

JUNE 29, 2022

Put simply, franchise compliance refers to the actions that corporations, their franchisors, and their franchisees take in order to stay compliant with any applicable federal, state, and/or regional laws. With that in mind, it might be worth hiring a dedicated compliance worker to manage these issues, both proactively and as they come up.

Franchise 370

Franchise Franchising Restaurant Law Document 370

7 Shifts

NOVEMBER 15, 2019

We’ve also written a new ebook with even more details on fair workweek and labor compliance, including facts, strategies, and checklists for you to reference when scheduling employees to ensure you’re staying compliant. Fair Workweek refers to the movement to give employees more rights when it comes to their work schedules.

Restaurant Law 239

Restaurant Law Download Hiring Document 239

EATER

APRIL 8, 2021

It is also a nonprofit that has spent 30 years training at-risk youth exiting the juvenile detention system to work in hospitality. So the staff and the 15 young people working that night spent most of the evening doing extra training and cleaning to keep busy. Café Momentum is more than just a restaurant, though. Several U.S.

Training 124

Training Café Kitchen Safety Back of House 124

Culinary Cues

JUNE 13, 2023

This job is killing me” could refer to the physical, mental, or emotional toll that a job inflicts on a person. This is more work than I bargained for” somehow implies that a person was deceived during the hiring process and the fact that they must invest of themselves doesn’t quite sit right with them. “I

Article 321

Article Social Media Blog Café 321

Embrace the Suck

MARCH 22, 2019

To help you break free from the pack of mediocrity, here are seven creative (and controversial) ways to challenge your hiring mindset. Actively recruiting talent must be a top priority when hiring in the coming year! They are highly trained in a variety of skills. Start playing offense and less defense. They take orders well.

Recruiting 255

Recruiting Social Media Back of House Hiring 255

Modern Restaurant Management

DECEMBER 16, 2024

Focus on: Hiring for Culture Fit : Seek candidates who align with your restaurant’s values by emphasizing character and attitude over experience when interviewing. Streamlining Onboarding : Simplify your onboarding process with clear expectations, training schedules, and a welcoming introduction to your workplace culture.

2025 154

2025 Restaurant Law Audits Employee Relations 154

7 Shifts

SEPTEMBER 19, 2019

Restaurant management covers several duties and responsibilities—from hiring team members, to dealing with customer complaints, to making on-the-fly decisions to control labor costs. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. What is Restaurant Management?

Management 284

Management Management 2019 Employee Relations 284