Modern Restaurant Management

NOVEMBER 24, 2020

With some outdoor dining pilot programs coming to an end as we head into the winter months, tens of thousands of restaurants across the country will be forced to operate at a fraction of typical capacity without added outdoor seating to supplement the loss. Hire the Right People. Should you consider entering the food truck business?

Cash Management 576

Cash Management Social Media Seasonal Menu Food Truck 576

Modern Restaurant Management

JULY 13, 2020

A recent survey found 72 percent of employers have had to hire for new roles. Some reopening plans include: Communication and (re)training : Managers are required to communicate new regulations, as well as the retraining requirements, staff need to go through in order to return to work.

Consumer Goods 539

Consumer Goods Food Safety Hiring Customer Service 539

EATER

APRIL 8, 2021

It is also a nonprofit that has spent 30 years training at-risk youth exiting the juvenile detention system to work in hospitality. So the staff and the 15 young people working that night spent most of the evening doing extra training and cleaning to keep busy. Café Momentum is more than just a restaurant, though. Several U.S.

Training 307

Training Café Kitchen Safety Back of House 307

7 Shifts

NOVEMBER 15, 2024

Hiring the right people can make or break your business. Can you provide an example of how you’ve improved employee performance through training? What interview questions do you ask when hiring new restaurant employees? Can you provide an example of how you’ve improved employee performance through training?

Leadership 195

Leadership Management Management Operations 195

Modern Restaurant Management

JUNE 7, 2021

Employees should frequently clean and disinfect all high-touch surfaces such as: Tables and seating areas in dining rooms and lobbies. Restaurants should take the time to review and update all disinfection procedures as well as re-train employees on proper disinfection protocols. Service counter. Drink dispenser. In the U.S.,

Kitchen Safety 531

Kitchen Safety Customer Service Customer Experience Dine-in 531

Modern Restaurant Management

MAY 7, 2020

Guests would be seated at every other table or booth so as to maintain a safe distance. Training new people is easier with shorter menus.” Bar seating will be removed and reconfigured to allow six feet between bar stools. . “In many ways, it will be harder to reopen than opening a new restaurant.”

Food Safety 511

Food Safety Front of House Back of House Seating 511

Modern Restaurant Management

APRIL 18, 2022

That’s not necessarily a bad thing—when you have enough staff to handle the crowd and an efficient plan to get those waiting customers seated and served in a reasonable amount of time, you can call it a successful day. Managing a crowded lobby of customers waiting to be seated requires plenty of effort from your staff.

Seating 507

Seating Customer Experience Customer Service Take-out 507

Hot Schedules

MAY 10, 2021

Seasonal Staff Playbook: Hiring, Training & Retaining Great Teams. Stadium and other sport event venues have a front row seat to these plays – and to what happens when the right talent gets on the field and execute. PLAY #1: Hire Quality Seasonal Staff. PLAY 2: Onboard & Train Your Seasonal Staff.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

Culinary Cues

OCTOBER 24, 2020

These aspects include: décor, skill level of staff, style of service, pricing, profit, type of vendors selected, kitchen layout, equipment selection, marketing and advertising, pay scales, dining room seating, type of china, glassware and flatware, even the location and color scheme for the exterior of the restaurant. CAFÉ Talks Podcast.

Menu 472

Menu Seasonal Menu Front of House Café 472

7 Shifts

FEBRUARY 15, 2022

About a year and more than a dozen episodes later, we had the privilege to interview a wide range of folks with advice on everything from hiring staff , to creating content, to providing benefits, and increasing profits. Storytelling is an essential part of the hiring process. Hire for fit rather than skill.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

JANUARY 30, 2024

Typical restaurant KPIs involve monitoring costs around food, labor and supplies, pricing adjustments, table turnover rates during peak periods, customer wait times, promotion effectiveness, brand sentiment on review sites, and training completion rates. Define the one or two KPIs most critical for your top growth goals.

Leadership 508

Leadership Small Business Hospitality Customer Experience 508

Modern Restaurant Management

JULY 20, 2021

It is a constant balancing act to maintain an optimal turnover rate—one that is long enough to allow guests to enjoy their dining experience and not feel rushed, yet short enough to maximize revenue and ensure new parties don’t have to wait a long time to be seated. It’s dining, on demand. By Capturing the Guest Impulse.

Dietary Restrictions 493

Dietary Restrictions Customer Experience Dine-in Technology 493

7 Shifts

AUGUST 26, 2019

Restaurant revenue management is defined as selling the right seat to the right customer at the right price and for the right dura­tion."— Sure, you may have a certain number of seats, but service duration is variable. If you're under capacity, demand is low with lots of available seating. What is Restaurant Revenue Management?

Management 408

Management Management Airlines Customer Service 408

Culinary Cues

MAY 13, 2023

Training is paramount to attracting and retaining great employees, so these properties typically invest heavily in teaching and training. [] A NETWORK FOR GROWTH And finally, the next step in a cook’s career might not be at the club where he or she is learning. Know what you want and chart a path.

Hotels 499

Hotels Point of Sale Cash Management Training 499

Harbor Touch

MARCH 18, 2025

From smarter hiring to prepping for busy seasons, were sharing strategies that work across small bistros and bustling chains alike. Hire the Right People and Train Them Well Finding top talent is like casting a winning team. Hire the Right People and Train Them Well Finding top talent is like casting a winning team.

Management 148

Management Management Seasonal Menu Cash Management 148

7 Shifts

MAY 31, 2021

For example, at a casual family restaurant, the service model might look like this: The host greets the party and seats them. Within three minutes of seating, the server acknowledges the party, greets themselves, and then takes a drink order as soon as possible. Upon returning with drinks, servers ask if the party is ready to order.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. The purpose of the onboarding process is to teach new hires how to do their jobs successfully, and to catch them up on the company's culture and procedures.

FOH 307

FOH Food Safety BOH Customer Service 307

Modern Restaurant Management

AUGUST 19, 2020

They both went through a management training program. “When hiring, we look for a certain kind of person that loves hospitality, loves to serve others and has the spirit to serve,” said Jim Plamondon. Seated Acquires VenueBook. Seated acquired digital event booking platform VenueBook.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Culinary Cues

FEBRUARY 18, 2020

The tasks of the chef are fairly universal: planning menus, putting your signature on each dish, hiring and training staff, ordering product and building vendor relationships, controlling costs and adhering to budgets, maintaining a clean and safe kitchen environment, etc. PLAN BETTER – TRAIN HARDER. www.meyersassociates.com.

Beverage 520

Beverage Events Food Order Website Management 520

7 Shifts

AUGUST 18, 2024

Hiring a Strong Team You'll need a manager, bartenders, waiters, and security. Find these candidates by hiring slowly: Use platforms like Poached Jobs and AllBartenders.com and ask for referrals by reaching out to family, friends, business partners, and other connections in the hospitality industry. How much seating will you have?

Bar 370

Bar License Email Marketing Customer Service 370

Culinary Cues

NOVEMBER 10, 2021

Determine the character of individual that will build your team and stick to those standards when hiring. Those who you respect and don’t return that to those who work in your operation will need to move on. [] TEACH AND TRAIN. Work on becoming efficient through systems and training. PLAN BETTER – TRAIN HARDER.

Kitchen Safety 93

Kitchen Safety Training Take-out Mobile Ordering 93

EATER

OCTOBER 16, 2023

For the sake of efficiency — the restaurant has 100 seats — chefs grind all the banana-milk ice at the start of service, then make each bingsu to order. Inspired by the banana milk he drank as a kid in Korea, Yu serves banana-milk shaved ice topped with condensed milk, banana cream, stracciatella, hazelnuts, and orange zest.

Hiring 312

Hiring Design Menu Serving 312

7 Shifts

AUGUST 2, 2024

Step 2: Look for a trustworthy restaurant accountant Even if you already know the restaurant bookkeeping and accounting process well, we suggest hiring a professional accountant to help ensure your business complies with local tax, payroll, federal, and state laws.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Open for Business

AUGUST 10, 2023

Knowing how to hire employees can make or break your restaurant. Whether you’re staffing a new restaurant, looking for seasonal employees , or streamlining your interview process, you always want to know the best way to hire restaurant employees. Knowing where to hire restaurant staff is half the battle.

Hiring 167

Hiring Recruiting Reference Website Management 167

Culinary Cues

SEPTEMBER 15, 2022

When a destination welcomes more people than there are restaurant seats then even the mediocre seem to thrive but check back in a year or two and you will probably find a new owner, a new concept, and a different shot at success. Hiring is not something to take lightly. PLAN BETTER – TRAIN HARDER. Plain and simple. Do it right!

Fine Dining 447

Fine Dining Front of House Customer Service Customer Experience 447

ChowNow

JULY 17, 2024

Objectives Organizational structure Standard operating procedures (SOPs) Inventory management Staffing and Training Technology and Equipment Quality Control and Continuous Improvement Define Your Objectives Start by clearly defining the objectives of your restaurant operations plan. What do you aim to achieve?

Operations 195

Operations Kitchen Safety Front of House Food Safety 195

7 Shifts

FEBRUARY 8, 2024

In addition to scheduling, 7shifts handles staff payroll, tip management, hiring and application management, employee training, and much more. OpenTable seats around 1.6 RUN also acts as an HR software, connecting payroll to core employee functions like training, record keeping, and onboarding. Apple | Android 4.

Management 367

Management Management Operations Mobile Ordering 367

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. For this reason, a lot of restaurants are going to start hiring delivery staff, even if they never did before.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

FEBRUARY 8, 2024

In addition to scheduling, 7shifts handles staff payroll, tip management, hiring and application management, employee training, and much more. OpenTable seats around 1.6 RUN also acts as an HR software, connecting payroll to core employee functions like training, record keeping, and onboarding. Apple | Android 4.

Management 352

Management Management Operations Mobile Ordering 352

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

Modern Restaurant Management

JANUARY 11, 2024

Management takes on multiple jobs throughout the restaurant including hiring, marketing, maintaining the budget, operations and keeping customers and staff happy. Train your employees to give the best service possible and how to make customers feel comfortable and excited about being at your restaurant. Watch the online sites.

Management 417

Management Management Back of House Customer Service 417

7 Shifts

OCTOBER 21, 2021

But we also recognize that many managers are often thrust into these positions with little to no formal training. Hiring & Training Course. Learn how to hire the right people for your team and how to train them up effectively. Creating a Staff Training Manual. ???? Training Restaurant Employees. ??

Management 195

Management Management Website Management Hiring 195

Modern Restaurant Management

APRIL 25, 2024

Sidewalk cafes, rooftop terraces, and courtyards are all excellent options for expanding seating. The use of outdoor space often means more seating opportunities for businesses. Seating arrangement: Arrange tables to accommodate both small and large groups. View optimization : Position seating to take advantage of scenic views.

Outdoor 221

Outdoor Seasonal Menu Seating Dine-in 221

ChowNow

FEBRUARY 28, 2025

Training staff to encourage direct orders when speaking with guests. With in-house delivery youll have to hire your own drivers, this allows you to maintain full control over the experience. How do I encourage customers to use my direct ordering system instead of third-party apps?

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

EATER

DECEMBER 20, 2021

At one of Pasquarello’s other restaurants, Prohibition Taproom, he has had to hire an additional member at the host stand on the weekends just to check diners’ proof of vaccination. We see some businesses looking at ways to train across skills,” Cheng says. Luckily, just last week, the restaurant hired a second host to help out.

Employee Relations 274

Employee Relations Hiring Bar Take-out 274

EATER

SEPTEMBER 25, 2020

And in the dining area, night after night, groups were being seated one after the other without the table being wiped down. If all the tables were seated, he encouraged people at the door to wait for five or 10 more minutes. At the tables, which were limited to five seats, there were parties of six, seven, or eight.

Food Safety 266

Food Safety Kitchen Safety Website Management Seating 266

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Marketing & advertising It's your job to ensure the restaurant's seats are full, especially if you're not part of a massive franchise that benefits from corporate advertising.

Management 397

Management Management Kitchen Safety Front of House 397