Modern Restaurant Management

NOVEMBER 11, 2024

Think about the touch-screen ordering systems at fast-food chains, or the self-serve kiosks at McDonald's. Why hire food runners when Servi can handle the job without missing a beat? For example, once fully automated kitchens and robot servers are perfected, there will be little need for human staff in many restaurants.

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Front of House Food Order Seating Customer Experience 450

Culinary Cues

JANUARY 26, 2025

If you enjoy dining out, its time you gave some thought to what it takes to prepare and serve those items that give you pleasure on the plate. It is ILLEGAL for undocumented persons without permission to work in the US and it is illegal for employers to knowingly hire them. I am not here to agree or disagree, but to pose a question.

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Food Hotels Fine Dining Agriculture 424

Modern Restaurant Management

APRIL 29, 2021

Two-thirds of new hires signing up for DailyPay. Now more people are back to work and everyone is hiring. That’s why being creative and flexible has been a key mindset for hiring.” ” Being creative and flexible has been a key mindset for hiring. People were in between jobs or suddenly out of work.

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Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

MARCH 11, 2025

Providing benefits like career development and on-the-job training is critical, especially as we continue our mission of serving thoughtful food that supports healthier, more sustainable living. With rising costs and increased competition, simply serving great food isn’t enough—you need to create a brand that resonates.

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Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

JANUARY 2, 2025

From garlic-butter crust options to artisanal oils, offering “good, better, best” options allows pizzerias to serve budget-conscious customers while catering to those willing to splurge for higher quality. This operational simplicity makes training new hires faster and allows teams to deliver a consistent product every time.

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2025 Online Ordering Franchise Franchising 251

Modern Restaurant Management

MARCH 17, 2025

The reality is unless a operation has reached a critical mass to hire specific category buyers, there isn’t bandwidth for buyers purchasing from multiple categories to dedicate to every specific market. Size The first thought may be to hire the biggest, most known buying group. So let’s take this a step further.

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Food Supply Customer Service Back of House Small Business 221

Culinary Cues

OCTOBER 23, 2024

Be clear about the standards you will not compromise on at the time of hire. It may be the desire to serve or respect for family members who did the same at some point in time. Explain why they are important to you and HOW these standards will positively impact the business. We cook as we do for a variety of reasons.

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Café Pricing Hiring Blog 384

Modern Restaurant Management

MAY 31, 2024

The average ezCater order serves 23 people and provides restaurants with valuable brand exposure. Delivery tracking and mobile ordering are a growing priority for orderers : 90 percent of orderers are more likely to order from a restaurant that offers delivery tracking updates.

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Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

AUGUST 15, 2024

These expenses include money spent on recruiting, hiring, and training new staff, and lost productivity. Train Employees Training increases service speed and instills multitasking skills in employees, maximizing productivity without needing to hire additional staff. percent compared to other industries’ rate of 4.9

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Loyalty Program Hiring Point of Sale Recruiting 448

7 Shifts

NOVEMBER 14, 2024

From onboarding new hires to upskilling existing staff, a comprehensive training program can improve customer service, boost efficiency, and foster a positive work culture. 7shifts has developed its own hiring and training course for restaurants to help you with the entire recruitment and onboarding process.

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Training Kitchen Safety Customer Service Food Safety 195

Modern Restaurant Management

APRIL 30, 2020

Not only do restaurants need to change their service model from dine-in to take out and/or delivery, but they also need to hire more employees or contractors to meet the changing needs of the business. However, with social distancing mandates in effect, in-person hiring and onboarding is no longer feasible.

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Hiring Restaurant Law Customer Service Communication 525

Modern Restaurant Management

JULY 13, 2020

A recent survey found 72 percent of employers have had to hire for new roles. If they don’t have an existing reservation system and are using a “first come first serve” seating option, managing waiting crowds will be top of mind. Contactless payments is another trend that’s surged.

Consumer Goods 539

Consumer Goods Food Safety Hiring Customer Service 539

Modern Restaurant Management

JULY 22, 2022

For fast food and quick serve restaurants, nothing is more essential than providing high-quality food services to customers quickly. Not only does this technology help recruiters centralize the hiring process, but it can also increase candidate submissions and automate tedious manual tasks, such as interview scheduling.

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Technology Recruiting Email Marketing Hiring 450

Modern Restaurant Management

OCTOBER 17, 2024

Safety training should take place upon hire for all new employees, but that should not be a one-time event. Liquor liability : Many restaurants serve alcohol and liquor liability can protect them from losses related to intoxicated guests.

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Insurance Kitchen Safety Food Safety Employee Relations 417

Modern Restaurant Management

AUGUST 24, 2021

According to a survey conducted by the James Beard Foundation, 16 percent of restaurateurs consider re-hiring their staff to be a more significant obstacle to re-opening than getting their customers to come back or paying their vendors. Training can be expensive, but hiring new talent because of poor retention is a far higher cost.

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Hiring Mobile Ordering Hotels Certification 493

Modern Restaurant Management

AUGUST 8, 2023

Below is an excerpt of " How to Hire: The Essential Guide to Recruit & Retain the Right People " by Clint Smith, Founder and CEO of CareerPlug. He wrote the book to give owners and operators a playbook to achieve hiring success. Hire the right people and do everything you can to keep them.

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Recruiting Hiring Book Specials 419

Modern Restaurant Management

NOVEMBER 8, 2022

There are several reasons why new employees may be incurring more injuries: Poor hiring choices. The hiring process may be rushed, and the wrong person could be chosen for the job. Hasty hiring choices can lead to faster turnover, operational problems, and potentially more on-the-job injuries. Inadequate training.

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Management Management Food Safety Hiring 504

Modern Restaurant Management

OCTOBER 8, 2024

Restaurant operators have long grappled with the question, "Should I hire for soft or hard skills?" If I had to choose between hiring someone for their technical knowledge or interpersonal skills, I would choose the latter every single time. " and for good reason. Spoiler alert: It’s not hard skills.

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Hiring Cash Management Customer Service Leadership 419

Modern Restaurant Management

NOVEMBER 6, 2023

However, the typical increase in consumers wanting to dine out during the holiday season – not to mention the continued demand for take-away and delivery services – could disrupt this balance, even as businesses attempt to bolster their staff with seasonal hires. 2: Employee Satisfaction Is Paramount Hiring employees is one thing.

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Management Management Hiring Customer Experience 504

Modern Restaurant Management

MARCH 1, 2022

A recent survey of restaurant operators by the University of South Florida School of Hospitality found that hiring and turnover was their number one challenge. But there are tangible ways to mitigate these hiring and retention challenges, and they all start with putting the restaurant’s team first and foremost.

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Front of House Loyalty Program Back of House Training 576

Modern Restaurant Management

FEBRUARY 15, 2022

For example, it is not uncommon for cashiers to also serve as expediters, manage drive-through guests, and fulfill drink and food orders. Difficulty in attracting and hiring employees is certainly at the crux of the labor shortage crisis. Loyalty Technology to Drive Daypart Engagement.

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Technology Loyalty Program Fast Casual Email Marketing 563

Modern Restaurant Management

JUNE 11, 2021

Whatever you have been doing for the past year needs to be even more organized because you will be serving guests inside and out. Hire 20 percent more staff than you need. My recommendation is to hire at least 20% to 25% more staff than you need. Create a highly organized carryout program. on interior tables.

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Hiring Customer Service 2019 2020 508

Modern Restaurant Management

JUNE 9, 2023

Since these regulations can get fairly convoluted, consider hiring an expert to walk you through the necessary steps. Secure Funding Owners must have adequate starting and working capital before they begin serving customers at their establishment. Ignoring Staffing Problems Restaurants often suffer from a high staff turnover rate.

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License Document Hiring Fine Dining 408

7 Shifts

JULY 16, 2021

In this guide, we'll go through everything you need to open a new coffee shop, from market research to buying coffee to hiring the best team. Staffing: Find, Hire, and Schedule. Do they serve just coffee or small foods as well? These elements include the following: Number of guests you expect to serve in a day.

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License Hiring Equipment Small Business 459

Modern Restaurant Management

JULY 23, 2024

In addition to more wide-ranging compliance requirements like general health & safety guidelines and local labor laws, there are food and beverage-specific safety regulations , requirements for specialty licenses (such as those to serve alcohol), and unique stipulations on labor compliance, many related to the employment of minors.

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Restaurant Law Employee Relations Kitchen Safety Customer Experience 508

Modern Restaurant Management

AUGUST 16, 2021

Looking back on my last few articles, I have focused on facts, on technology and on the hard time that we are all having hiring staff. Hiring is hard right now. People don’t show up for interviews, or we hire them and they never start work and we never hear from them. Lesson Learned.

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Front of House Cash Management Back of House Hiring 520

Modern Restaurant Management

DECEMBER 30, 2022

Restaurants, like California’s Squeeze-In , have adopted Yelp Kiosk for a self-serve waitlist feature for customers, allowing walk-in customers to add themselves to the digital waitlist, view live wait times and receive “table ready” notifications.” Redefining the Role of the Manager.

Technology 520

Technology Front of House 2023 Cash Management 520

Modern Restaurant Management

AUGUST 31, 2021

Establishments within the hospitality industry that serve liquor need to be sure that they are properly covered and protected in their policies, yes, but also that they are following proper guidelines within their establishment. For example, it is the restaurant’s responsibility to ensure best practices when it comes to liquor service.

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Bar Insurance Employee Relations Certification 482

Modern Restaurant Management

DECEMBER 2, 2022

As a manager, hiring an employee doesn’t mean your job is over. Typical insights for restaurant staff include customer satisfaction, number of tables served, turnover rate, and how many specials are being sold. Modern point-of-sale systems will generate analytics on each employee so you can create actionable insights.

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Management Management Point of Sale Front of House 474

Modern Restaurant Management

AUGUST 10, 2021

The food and beverage industry is on a hiring frenzy. A recent study by The Bureau of Labor Statistics revealed that, despite regular hiring since this spring, the food and beverage industry still remains 1.5 With customers being served faster it is possible to accept more orders, increasing a restaurant’s daily revenue.

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Ordering Recruiting Food Order Employee Relations 592

Modern Restaurant Management

DECEMBER 20, 2022

While sales have in many cases, rebounded, operators faced ongoing struggles from inflationary pressure on food costs, hiring and retaining staff, along with supply chain issues and availability of key items. Customers now rely on new technology, like contactless payments, mobile apps, and self-serve kiosks to get the food they want and fast.

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2022 Food Supply Point of Sale Hiring 493

Modern Restaurant Management

SEPTEMBER 23, 2024

In addition to competence, it is perfectly reasonable to let personality drive your decision about which attorney to hire. But this does not mean you have to hire a “restaurant attorney” nor does it mean you have to hire multiple attorneys – one for each type of legal concern you might ever have.

Restaurant Law 390

Restaurant Law Hiring Document Customer Service 390

The Rail

MARCH 14, 2025

Hiring international staff can help you achieve that authentic atmosphere and experience youre looking to give guests. Cultural Diversity Hiring a diverse staff can bring a range of cultural backgrounds to your restaurant. Therefore, ensure that you hire without bias while considering cultural diversity.

Restaurant Law 130

Restaurant Law Hiring Customer Experience License 130

Culinary Cues

FEBRUARY 5, 2025

Jobs are posted, a few apply, many of the applicants dont show for an interview and others after being hired never return after the first week (or sometimes the first day). These are the places where everybody knows your name and relishes the opportunity to serve you and make your day. Wages have gone up still no one is biting.

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Fine Dining Food Supply Customer Service Recruiting 232

Modern Restaurant Management

JUNE 7, 2021

As business increases, there will be new hires who are not familiar with these protocols. Ease these fears by removing access to self-serve stations, table-top condiments and utensils. There are many new protocols and expectations, and many new hires are learning the business from scratch. In the U.S.,

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Kitchen Safety Customer Service Customer Experience Dine-in 531

EATER

MARCH 12, 2025

Little Bear would serve takeout only for the next 18 months. But now, we dont hire specialists, says North, who is still dealing with the effects of long COVID , opting instead to train the entire staff on both front-of-house and back-of-house operations. How many furloughed their staff while serving cocktails through a to-go window?

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2025 Back of House Front of House Kitchen Safety 282

Modern Restaurant Management

OCTOBER 10, 2022

Serving – Learning point-of-sale tactics and guest interaction while understanding how to take an order, manage multiple tables and work with the kitchen. An ad can take months to get a reply, then weeks of interviews and finally a hire. Second, this is a great team-building exercise. Following My Own Advice.

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Management Management Point of Sale Hiring 508