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Restaurant Staff Training 101

7 Shifts

There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.

Training 195
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How 4 Restaurant Managers Hire, Train, and Retain

7 Shifts

As part of our Serving What's Next webinar series, four restaurant managers shared their approach to hiring, training, and retaining. She knows while it takes time to hire the right people, it ultimately leads to less turnover. Anytime we have to rush hire, we're setting everybody up for failure," says Piper.

Hiring 195
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Top Restaurant Hiring Tips

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked hiring expert Sid Upadhyay, co-founder and CEO of Wizehire for his advice on best practices for hiring and retention. What do you see as key challenges of restaurant hiring right now? How do you teach how to hire? What goes into crafting an effective job ad?

Hiring 208
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23 Waiter Interview Questions to Hire the Best Staff for Your Restaurant

7 Shifts

Hiring the right wait staff is one of the most critical decisions for any restaurant owner. Providing good customer service alone can boost business by as much as 50% , so hiring an experienced waiter or waitress improves customer satisfaction and loyalty. What did you do? What restaurant tools have you used?

Hiring 195
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The CFO’s Guide to Leading Blue-Collar Teams

The demand for blue-collar workers outstrips supply, and even if a recession temporarily depresses hiring, the talent shortage is here to stay. Download Paycor’s guide to learn: How to train frontline managers to coach blue-collar workers. The good news is your frontline managers can make all the difference.

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Restaurant Hiring: Navigating the Labor Shortage

7 Shifts

As we start to welcome back workers, doing things as they were before isn't going to work—especially in hiring. That all begins at the hiring level. Before you can even put out a job posting make sure know exactly what you'll be hiring for. Do some planning and get a clear picture of exactly what you need to hire for.

Hiring 370
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How To Train New Restaurant Employees

7 Shifts

After months of quarantine, restaurants were allowed to reopen with new restrictions, and the way they hire, train, and onboard employees had to adjust accordingly. These actions called for creating different ways to train employees based on certain aspects of the job.

Training 370
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Restaurant Management Masterclass

Speaker: Harlan Scott, Founder of Harlan Scott Hospitality and Industry Restaurant

If your restaurant is suffering from cut staff, low morale, or ineffective training, you've come to the right place. Implementation of an onboarding and training program that makes a crucial first impression on your new hires. Do your staff think they’re working for the real deal?

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Transforming Hospitality Experiences: Unleashing the Power of ChatGPT in the Industry

Speaker: Joseph Guszkowski - Senior Technology Editor, Restaurant Business | Jay Ashton - National Brand Activation Manager, Sysco | Dan Maimone - Global Director of Customer Success Operations, Harri

Learning Objectives Explore the ethical considerations surrounding the use of ChatGPT in the restaurant and hospitality industry, such as the potential impact on job displacement and the balance between automation and maintaining a personalized human touch in customer interactions Explore best practices for integrating ChatGPT in the hiring process, (..)