Modern Restaurant Management

OCTOBER 19, 2023

The pressures extend beyond balancing higher costs in an inflationary environment or the never-ending challenge of finding, training and keeping good staff. What may be overlooked within it are risk and insurance issues. Risk and insurance should be top on the list. And there’s a lot of value to that.

Insurance 251

Insurance Franchise Franchising Document 251

Modern Restaurant Management

JULY 14, 2023

Restaurant insurance is complicated. Just as owners have to play many roles in management, marketing, and menus, their insurance has to protect their finances, patrons, and employees. And who has the time to read a 100-page insurance policy? These are often excluded from standard policies and be potentially costly.

Insurance 221

Insurance Food Safety Employee Relations Small Business 221

Modern Restaurant Management

DECEMBER 21, 2023

In the hospitality industry, the last thing you want is a phone call from the alarm company at an early morning hour about a fire, break-in or other disaster at your business. Additionally, they can train employees on proper cleaning, frequency intervals and safety procedures. Picture this – it’s 5 a.m.

2024 474

2024 Kitchen Safety Cash Management Insurance 474

Modern Restaurant Management

JANUARY 2, 2024

. – Jay Fiske, President, Powerhouse Dynamics The Future is here – Robots will become a larger part of society In 2024, I anticipate an increase in the number of robots deployed in the hospitality industry, especially in terms of cleaning, cooking and security robots. The hospitality industry suffers the most from labor shortages.

2024 493

2024 Fast Casual Food Safety Insurance 493

Modern Restaurant Management

NOVEMBER 8, 2022

Workers’ compensation data shows an uptick in the number of new employees injured on the job, especially in the hospitality and food service industries. Inadequate training. Businesses may skimp on the length and depth of training programs in the rush to hire. New Employees Have More On-the-Job Injuries.

Management 504

Management Management Food Safety Hiring 504

Culinary Cues

MARCH 19, 2020

A federal initiative to mobilize these experts to provide additional guidance, training, and consultation to restaurants as they seek to find ways to survive and come through this – prepared to succeed is a fair shot for restaurants and an opportunity for colleges. This is a perfect time to focus on training. Restaurants are Essential.

Insurance 437

Insurance Government Training Small Business 437

Modern Restaurant Management

DECEMBER 7, 2021

For leaders in the restaurant and hospitality industry, now is the time to adapt. Particularly for HR operations, removing administrative burdens and enabling HR professionals in your organization to focus on culture, training, and hiring will significantly increase the odds of success.

2022 492

2022 Operations Recruiting Hiring 492

Culinary Cues

AUGUST 28, 2020

HOSPITALITY FIRST. How do you make it come alive with hospitality? Work at it, train for it, stand behind it, and make a difference. If you view your staff members as interchangeable parts then they will always look for a better opportunity somewhere else, or feel that unemployment insurance is a better option.

Social Media 442

Social Media Communication Loyalty Program Training 442

Modern Restaurant Management

JUNE 6, 2023

Of those, 128,000 are hospitalized and 3,000 die. Train your staff. Establishments should rely on a wide variety of training courses to ensure those with minimal experience in a restaurant are aware of all the issues discussed above as well as the message that food safety is important in your restaurant.

Food Safety 444

Food Safety Management Management Kitchen Safety 444

Modern Restaurant Management

JUNE 14, 2024

Team members are seeking more of the benefits typically associated with 9-5 jobs, like health insurance, paid sick days, vacation and retirement accounts. Service professionals prefer shorter, more condensed training so that they can start the job more quickly.

Insurance 414

Insurance Magazine Training Management 414

Modern Restaurant Management

APRIL 29, 2021

.” The $15 minimum wage is a myth – most restaurants are having to pay close to that now, Her longer-term predictions include: Operators are leaving “small” menus developed for delivery in place in order to cut down on the complexity of orders and training required. 200 online orders a month with one to two people.

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

JULY 1, 2020

shows that consumers feel safer when hotels and restaurants raise their cleaning protocols to include hospital-grade disinfectants and third-party audits. Hotel guests said they feel “extremely safe” knowing a hotel room is cleaned with hospital-grade disinfectants compared to leading consumer brands1.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

DECEMBER 27, 2023

Another growing risk: nuclear verdicts over dram shop law violations, driving up the costs of liquor liability insurance. It’s a continuing problem into 2024 for establishments that serve, making it critical to have adequate liquor liability insurance. Conflict resolution training is also a must. No surprises.

2024 294

2024 Insurance Recruiting Restaurant Law 294

Modern Restaurant Management

DECEMBER 21, 2023

From the seasoned craft beverage consumer to the newest consumers in the hospitality environment, the favorability toward “fresh,” “local,” and “locally sourced ingredients” is still a profit-driver you don’t want to give up. Why such a “hard” insurance market?

2023 309

2023 Insurance 2024 Employee Relations 309

7 Shifts

SEPTEMBER 9, 2024

High turnover not only disrupts business operations but also leads to increased costs and time spent on hiring and training new staff. Train your managers well In the same survey we did for 1,500 active restaurant employees, nearly half of them mentioned leaving their jobs due to poor management. With an average turnover rate of 79.6%

2024 335

2024 Social Media Insurance Leadership 335

Modern Restaurant Management

NOVEMBER 16, 2023

Lack of health insurance isn’t considered one of the major reasons the hospitality industry has, according to the U.S. I’ve written previously about ways to show employees some love: investing in training, providing opportunities advancement, more reliable scheduling, listening to their ideas.

Insurance 309

Insurance Employee Relations Reference Small Business 309

Culinary Cues

SEPTEMBER 30, 2024

During an election year there is always a focus on what both parties call: “kitchen table issues” – the cost of groceries, mortgage, insurance, child-care, energy, and education, and how much is left for disposable income to be spent on the things we would like to do vs. what we have to do.

Pricing 343

Pricing Marketing Insurance Seasonal Menu 343

7 Shifts

MAY 10, 2021

He's a chef and the founder of Best Served Creative , a platform for hospitality works of all levels to tell their stories and make the industry better. One creative benefit that Cummings has come across is pet insurance. Lack of clarity for onboarding and training. You're going to be training with Susie."

Hiring 370

Hiring Back of House Tip Distribution Insurance 370

7 Shifts

APRIL 23, 2021

The same New York Times story found that 80 to 85 percent of Crafted Hospitality group's kitchen employees have moved out of New York City. Online job postings are often overlooked in the hospitality industry. Benefits like health insurance, pet insurance, or retirement plans. You have to stand out, clear and proud.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

APRIL 7, 2020

Ensuring business interruption insurance covers COVID-19. Right now, restaurants aren’t receiving the benefits they deserve from insurance companies. There are five million hospitality businesses on Tripadvisor that need help. ThePlateFund Provides Relief.

Tip Distribution 426

Tip Distribution Healthcare Hospitality Food Supply 426

Modern Restaurant Management

DECEMBER 26, 2024

For more than 100 years, Society Insurance has been providing coverage to hospitality businesses. To commemorate the start of 2025, we compiled four trends that could dominate conversations surrounding hospitality businesses longevity this year. This information does not amend, modify or supplement any insurance policy.

2025 221

2025 Hospitality Insurance 2024 221

Modern Restaurant Management

JUNE 23, 2021

Ahead of the holiday, Society Insurance, which provides coverage to the hospitality industry, has put together a list of best safety practices for restaurants with deep fryers: 1. It is not enough to simply have one on hand, in fact it’s vital that staff is trained on protocols in the event of a kitchen fire.

Kitchen Safety 470

Kitchen Safety Food Safety Equipment Insurance 470

7 Shifts

JUNE 3, 2022

As of 2019, hospitality had a national average turnover rate of 75% , and that's only grown since the pandemic. Showcase your core values in your employee handbook, in new-hire training, on your company careers page. The Solution: Create a training program. Most restaurants train new employees, but oftentimes it stops there.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Modern Restaurant Management

JULY 6, 2020

Here are six areas that often create risks for restaurants and others in the food and hospitality industry: Onboarding New Employees : You may know employers are required to verify new employees’ identity and employment authorization, but federal law imposes strict requirements for doing so, and documenting compliance can be tricky.

Restaurant Law 482

Restaurant Law Document Insurance Hiring 482

Modern Restaurant Management

APRIL 23, 2024

Has a recent state law change made sexual harassment training mandatory, but you don’t know where to begin? State legislation continues to make revisions to sexual harassment laws, so it’s important for business owners (and more specifically hospitality business owners) to keep up with their state’s laws.

Insurance 251

Insurance Restaurant Law Definition Brewery 251

Modern Restaurant Management

MARCH 12, 2025

A $10 million lawsuit would be the nail in the coffin for nearly every hospitality business. Society Insurance has spent 110 years helping protect businesses and has seen firsthand how nuclear verdicts have evolved in the U.S. This information does not amend, modify or supplement any insurance policy. Recent data shows that U.S.

Food Safety 221

Food Safety Insurance 2013 2024 221

Modern Restaurant Management

MARCH 11, 2025

From a legal perspective, Insurance : the pandemic highlighted the limitations of insurance policies. Several high-profile restaurant groups brought litigation against insurance companies for their coverage position, but were ultimately unsuccessful. We’re officially the bachelorette capital of the country.

Mobile Ordering 221

Mobile Ordering Kitchen Safety Fine Dining Food Safety 221

EATER

APRIL 6, 2021

But this year, the combination of loose restrictions in Florida, tight restrictions elsewhere, great weather, a rise in domestic travel, and pent up demand has led to a major boom in the hospitality industry, or what Eater Miami editor Olee Fowler is calling “our season on steroids.”. Or has it been just super fraught? Cote never closed.

Hospitality 261

Hospitality Back of House Outdoor Take-out 261

Modern Restaurant Management

MARCH 11, 2025

The past five years have reinforced the critical intersection of digital and hospitality in the restaurant industry. Digital not only powers seamless experiences but also unlocks guest data that can elevate hospitality across all touchpoints, both digital and in-person. It wasn’t just about survival; it was about reinvention.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

7 Shifts

AUGUST 27, 2020

Our research from over 1,900 restaurant professionals shows that the main reasons employees quit are due to poor training, bad relationships with managers, and lack of team-building activities. Doesn’t it make sense to create a restaurant employee handbook that encourages a positive workplace culture through teamwork and training?

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

DECEMBER 19, 2019

Even if restaurateurs can get around local laws, and their landlords are willing to relax probable prohibitions against on-site toking with dinner, most major insurers aren’t going to provide liability coverage at this stage of the game. A Harder Insurance Market Puts a Premium on Smart Risk Management.

2020 267

2020 Insurance Restaurant Law Tourism 267

Hot Schedules

MARCH 15, 2021

Health Insurance Requirements for Small & Medium Businesses. H ealth insurance is one of the most important benefits an employer can offer, regardless of size. According to the Kaiser Family Foundation , only 30 percent of US businesses with fewer than 50 employees provide health insurance to their workers. In short, no.

Small Business 109

Small Business Insurance Employee Relations Recruiting 109

7 Shifts

MAY 17, 2022

For as many restaurants without a strong culture, there are as many who are elevating what it means to be a hospitality employer. It's common for restaurants to have a training program for employees to become managers. Benefits” is a term that usually covers the basics—a 401k and health insurance.

Insurance 370

Insurance Leadership Customer Experience Sports 370

Modern Restaurant Management

MARCH 25, 2020

” In response to massive layoffs in the hospitality industry due to the COVID-19 outbreak nationwide, Chef Edward Lee, in partnership with The LEE Initiative and Maker's Mark , launched The Restaurant Workers Relief Program. These restaurants and businesses need a specialized insurance policy. Delivery service is not easy.

Online Ordering 289

Online Ordering Insurance Mobile Ordering Website Management 289

EATER

DECEMBER 16, 2021

In 2013, Saru Jayaraman founded One Fair Wage to put an end to the tipped minimum wage, which, One Fair Wage has found , perpetuates racial and gender disparities in the hospitality industry. She received training in the app, and also received a Visa card to pay for food if customers hadn’t already paid.

Back of House 364

Back of House Delivery Employee Relations Mobile Ordering 364

Modern Restaurant Management

JUNE 24, 2020

Visa is expanding its partnership with IFundWomen providing grants and digital training to U.S.-based He also held various leadership positions at Bank of America, serving as Senior Vice President/Chief Information Officer within the Insurance Services division, as well as Chief Technology Officer for the home loans and insurance division.

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

Modern Restaurant Management

MARCH 11, 2020

Tools to Simplify Staff Training. According to a US Foods survey, over 50 percent of US Foods restaurant operators said their trained servers and staff play a direct role in effectively increasing check averages in their business.* A comprehensive training program. SpotOn Secures $50M Funding. SpotOn Transact, Inc.,

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386