Modern Restaurant Management

OCTOBER 3, 2024

The holiday was later cemented by President Coolidge, marking the longest-running public health and safety observance on record. Ahead of this year’s Fire Prevention Week, Society Insurance has put together top tips for hospitality businesses to better protect their building, staff and patrons. Train all staff on their use.

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2024 Kitchen Safety Insurance Equipment 450

EATER

APRIL 8, 2021

It is also a nonprofit that has spent 30 years training at-risk youth exiting the juvenile detention system to work in hospitality. So the staff and the 15 young people working that night spent most of the evening doing extra training and cleaning to keep busy. Café Momentum is more than just a restaurant, though. Several U.S.

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Training Café Kitchen Safety Back of House 300

Modern Restaurant Management

JANUARY 13, 2022

Provide Customer Service Training. There is a direct correlation between customer service level and staff training. The better trained your staff is, the more likely they will be highly motivated and efficient at their jobs. That boils down to employing well-trained and motivated staff who know what, what and how to do it.

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Front of House Kitchen Safety Customer Service Point of Sale 545

Modern Restaurant Management

JUNE 6, 2023

Of those, 128,000 are hospitalized and 3,000 die. The worst part is, this type of illness is largely preventable Restaurant owners and operators need to take active steps to prevent foodborne illness from coming out of their kitchens. Train your staff. Share your food safety plan with staff members, and train them to follow it.

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Food Safety Management Management Kitchen Safety 444

Modern Restaurant Management

MARCH 11, 2025

The past five years have reinforced the critical intersection of digital and hospitality in the restaurant industry. Digital not only powers seamless experiences but also unlocks guest data that can elevate hospitality across all touchpoints, both digital and in-person. It wasn’t just about survival; it was about reinvention.

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Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

APRIL 8, 2024

Food Safety Food safety is paramount to any business that involves food and as a result the resources to train and develop food safety at all levels is well-established. One way we further a culture of food safety is not shying away from pictures of our team wearing hair nets, gloves, and always portraying best practices.

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Food 2002 Food Safety Kitchen Safety 469

Modern Restaurant Management

AUGUST 15, 2024

Smart fryers and ovens can automate food preparation and cooking, eliminating the need for numerous workers in the kitchen while still ensuring consistent quality and faster service. These expenses include money spent on recruiting, hiring, and training new staff, and lost productivity.

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Loyalty Program Hiring Point of Sale Recruiting 448

Modern Restaurant Management

MARCH 10, 2020

In response to Coronavirus concerns: Danny Meyer tweeted that The Modern would be closed for a day and every inch sanitized after a guest tested positive for COVID-19, despite being told by the NYS Health Commissioner says no risk of transmission; “Team & guests come first,” the hospitality leader concluded. Eat healthier.”

Kitchen Safety 516

Kitchen Safety Food Safety Cash Management Food Supply 516

Modern Restaurant Management

OCTOBER 20, 2020

Ghost kitchens, you’ve got spirit, but not much soul. Dark kitchens or virtual kitchens––real places staffed with non-ectoplasmic people—bring efficiencies to running a restaurant by providing off-site commissary services for delivery orders. Not up for opening your own off-site kitchen?

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Front of House Kitchen Safety Food Back of House 508

Modern Restaurant Management

MARCH 2, 2021

Prior to COVID-19, I would have told my clients that the most important key to success in the restaurant/bar/hospitality business is customer service. Building Trust through Training and Transparency. Certainly, conducting real, in-depth COVID-19 training is especially important right now.

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Social Media Kitchen Safety Food Safety Training 462

Modern Restaurant Management

DECEMBER 27, 2023

However, persistent labor shortages are pushing restaurants to explore automation and artificial intelligence to streamline operations – from kitchen management to customer service – to alleviate staffing pressures while also enhancing efficiency.

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2024 Food Supply Kitchen Safety Influencer 506

Modern Restaurant Management

JULY 23, 2024

In addition to more wide-ranging compliance requirements like general health & safety guidelines and local labor laws, there are food and beverage-specific safety regulations , requirements for specialty licenses (such as those to serve alcohol), and unique stipulations on labor compliance, many related to the employment of minors.

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Restaurant Law Employee Relations Kitchen Safety Customer Experience 508

Modern Restaurant Management

DECEMBER 21, 2023

In the hospitality industry, the last thing you want is a phone call from the alarm company at an early morning hour about a fire, break-in or other disaster at your business. Additionally, they can train employees on proper cleaning, frequency intervals and safety procedures. Picture this – it’s 5 a.m.

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2024 Kitchen Safety Cash Management Insurance 474

Modern Restaurant Management

FEBRUARY 24, 2022

The hospitality industry took a massive hit in the height of the pandemic; while certainly not the only segment of our economy that got a smackdown, it seems the punches are never-ending. Companies within the hospitality zone cannot fix the core issue, which is a gross lack of workers wanting jobs in our industry.

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Hiring Guest Recovery Insurance Hotels 493

Modern Restaurant Management

JUNE 23, 2021

However, with deep-fat frying comes risk as the oil can easily reach near 400 degrees Fahrenheit and is extremely flammable, causing kitchen fires, scalds and more. Ahead of the holiday, Society Insurance, which provides coverage to the hospitality industry, has put together a list of best safety practices for restaurants with deep fryers: 1.

Kitchen Safety 470

Kitchen Safety Food Safety Equipment Insurance 470

Modern Restaurant Management

APRIL 2, 2020

Any restaurant — Toast customer or not — can be listed on the site.Toast is committing up to $250,000 in matching contributions to World Central Kitchen and the Restaurant Workers’ Community Foundation. Toast’s public directory of participating restaurants across the U.S. ” The BOHA!

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Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

DECEMBER 28, 2020

A lot of retailers rushed to market in response to COVID-19 to provide mobile experiences that prioritized safety and contactless interactions. Through better employee training in 2021, brands can make sure their five-star app isn’t ruined by a disjointed in-person experience. Jonathan Morse CEO & Co-founder of Tripleseat.

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2021 Mobile Ordering Kitchen Safety Loyalty Program 576

Modern Restaurant Management

JUNE 24, 2020

Visa is expanding its partnership with IFundWomen providing grants and digital training to U.S.-based Tripadvisor® launched a new suite of “Travel Safe” tools to help consumers find, filter for, and validate health and safety information to feel more confident with their future travel choices across town and around the world.

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Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

Modern Restaurant Management

AUGUST 19, 2020

US Foods Ghost Kitchens. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. Plamondon Companies is celebrating 40 years of business in the hospitality industry. US Foods Holding Corp.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Culinary Cues

DECEMBER 26, 2020

It is difficult to argue with safety precautions designed to keep people well and thwart the spread of the virus. It has always been about hospitality and will always be so. Hospitality is central to the restaurant business, yet it’s a hard idea to define precisely.

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Fine Dining 2008 Kitchen Safety Customer Experience 483

Culinary Cues

MAY 18, 2020

As we continue to fight this pandemic that we still know so little about, and try to gradually open up the economy with a keen eye on public safety – it will be restaurants and other hospitality businesses that suffer the longest. HEALTHCARE: Typically, working in a hospital is not at the top of many cooks’ career lists.

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White Paper Certification Food Safety Food Supply 521

Modern Restaurant Management

AUGUST 25, 2020

With the evolution of the hospitality design, Heating, Ventilation and Air Conditioning (HVAC) systems will need to adapt to the changing architecture. Airflow within restaurants should flow from cleaner sources to dirtier sources – from dining areas to kitchens, restrooms to pick up / delivery spaces and more.

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Design Guest Recovery Consumer Goods Fine Dining 531

Modern Restaurant Management

JULY 7, 2020

.” “SevenRooms is a category-defining company that provides a vital solution to hospitality operators worldwide,” said ?Adam “Joel and the talented SevenRooms management team have built the only vertically-integrated solution in the hospitality industry, which has enabled them to scale into a global powerhouse.

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Mobile Ordering Restaurant Law Seating Customer Service 481

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant.

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Social Media Hiring Website Management Hospitality 448

7 Shifts

AUGUST 7, 2020

Restaurateurs now also need to know how well new hires will uphold COVID-19 safety measures. If staff jeopardize the health and safety of guests or fellow team members, they can sink the business. Ask these questions in your interviews to find staff who will uphold COVID-19 safety measures and whose values match yours.

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2020 Kitchen Safety FOH BOH 312

7 Shifts

JULY 24, 2020

Setting the Table: The Transforming Power of Hospitality in Business. ?? Topics: Hospitality; hiring and training staff; building workplace culture. ?? Award-winning restaurateur Danny Meyer (Union Square Cafe, Gramercy Tavern, Shake Shack) cooks up hospitality magic in his best-selling book, Setting the Table.

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Book Management Management Restaurant Law 370

Modern Restaurant Management

APRIL 27, 2020

Training on best practices and templates for printed materials to promote employee and customer safety in accordance with City, County, State and Federal orders. PayByPhone will support the global nonprofit organization World Central Kitchen's COVID-19 relief response.

Mobile Ordering 494

Mobile Ordering Webinar Loyalty Program Online Ordering 494

Modern Restaurant Management

APRIL 7, 2020

This edition of MRM News Bites features the Independent Restaurant Coalition, Tripadvisor, Inspire Brands Foundation, WorkJam, EZ-Chow, US Foods, Potbelly Pantry, Just Salad, Zalat Pizza, Kentucky Fried Chicken, California Pizza Kitchen, Nando’s and Street Factory Media.

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Tip Distribution Healthcare Hospitality Food Supply 426

Modern Restaurant Management

DECEMBER 28, 2020

We’ll quickly see the emergence of Restaurants 2.0 – a new generation of restaurateurs who snatch up available real estate for ghost kitchens, virtual brands or new dine-in experiences that have a heavy reliance on digital interactions and business models that enjoy lower overhead. Jockey Hollow Bar + Kitchen's Chris Cannon.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

7 Shifts

APRIL 23, 2021

The same New York Times story found that 80 to 85 percent of Crafted Hospitality group's kitchen employees have moved out of New York City. Many workers are not returning due to personal safety concerns, and many have left the industry altogether. Online job postings are often overlooked in the hospitality industry.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

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Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

DECEMBER 14, 2020

The updated data and recommendations were developed for US Foods by The Acheson Group (TAG), a global food safety consulting group that helps companies throughout the food supply chain more effectively mitigate risks, improve operational efficiencies and ensure regulatory and standards compliance. PathSpot Teams with Opus.

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Webinar Customer Experience Mobile Ordering Customer Service 474

Culinary Cues

SEPTEMBER 30, 2021

So, take a deep breath, kick a few empty five-gallon buckets around the kitchen (make sure they are empty), release a string of expletives if it makes you feel better, and take a few ibuprofens to address that constant headache. This is a good thing – roll up your sleeves, the chef won’t always have the cleanest uniform in the kitchen.

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Food Supply Employee Relations Kitchen Safety Social Media 430

7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. Commercial kitchen equipment safety. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. Food Service, Kitchen, & Hospitality Tech. Cross-contamination. Undercooking.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Culinary Cues

MAY 5, 2020

but it will be your commitment to the safety of all involved that is the key to rebuilding a level of trust that will carry your operation through this tenuous time and on to an eventual renewal of prosperity. Consider if you were an employee in a senior center, a hospital worker, or a line worker in a meat processing plant.

Kitchen Safety 291

Kitchen Safety Food Safety Food Truck Communication 291

Modern Restaurant Management

APRIL 27, 2020

Training on best practices and templates for printed materials to promote employee and customer safety in accordance with City, County, State and Federal orders. PayByPhone will support the global nonprofit organization World Central Kitchen's COVID-19 relief response.

Webinar 463

Webinar Loyalty Program Online Ordering Social Media 463

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. This part of the job is arguably the most multi-faceted.

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Management Management Kitchen Safety Front of House 397