Typsy

JUNE 26, 2020

In hospitality, people make the place. Knowing the best way to approach recruitment and onboarding is an essential skill, but many of us don't think too much about it. Typsy's Recruitment and onboarding course is all about taking the guesswork out of hiring.

Recruiting 103

Recruiting Hiring Hospitality Take-out 103

Embrace the Suck

FEBRUARY 12, 2020

Are you actively recruiting talent each week or just placing a couple of boring job ads hoping that the next superstar is going to walk in? In the hospitality world, we give and give to others. Do you treat the people in your restaurant as weary travelers looking for their soul to be restored by your hospitality, food, and drink?

Coaching 337

Coaching Email Marketing Communication Workshop 337

Modern Restaurant Management

DECEMBER 16, 2021

While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Here are some trends NCR is watching as move into 2022. Tackle the Labor Shortage with Hiring Incentives. In August, the restaurant industry lost more than 40,000 jobs.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

7 Shifts

FEBRUARY 12, 2021

Local commercial real estate brokers, online classifieds, and hospitality associations are also a great place to look. Your local hospitality association may also have resources for opening a restaurant their region. Reach out to local restaurants and hospitality associations to steer you in the right direction.

License 444

License Equipment Certification Take-out 444

Modern Restaurant Management

OCTOBER 28, 2020

The hospitality industry is the third largest employer in the United States (behind healthcare and government.) While the hospitality industry has undeniably been hit hard during the COVID-19 pandemic, it’s a resilient sector that is already starting to recover. Consider Candidates from Other Industries. The Rule of Two.

Recruiting 174

Recruiting Hiring Healthcare Hotels 174

7 Shifts

NOVEMBER 25, 2024

Staff productivity plays the largest role in restaurant revenue, which is why it’s so important to invest in your recruiting and hiring strategies, finding like-minded individuals to move your restaurant forward while minimizing time waste. Luckily for restaurant managers, several tech solutions exist to cure this headache.

Mobile Ordering 221

Mobile Ordering Back of House Customer Service Online Ordering 221

Modern Restaurant Management

DECEMBER 7, 2021

This is the frothy backdrop against which restaurant HR professionals are working to recruit, cultivate and retain the right talent. For leaders in the restaurant and hospitality industry, now is the time to adapt. For leaders in the restaurant and hospitality industry, now is the time to adapt.

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2022 Operations Recruiting Hiring 197

Modern Restaurant Management

OCTOBER 12, 2021

In fact, Netspend surveyed more than 900 tipped workers across the restaurant, food delivery, hospitality, salon and spa industries to get a pulse on the financial impacts of COVID-19. Recent restaurant closures, even temporary ones, help to underscore the importance of recruiting and retaining a staff.

Recruiting 197

Recruiting Cash Management Employee Relations Download 197

7 Shifts

FEBRUARY 13, 2023

There are a variety of ways restaurants are re-thinking wages, including hospitality-included models, healthcare surcharges, and profit-sharing. This reduces turnover, lowers recruitment and training costs, and substantially improves the quality of the workforce and guest experience.

Tip Distribution 390

Tip Distribution Front of House Restaurant Law Back of House 390

7 Shifts

DECEMBER 27, 2019

Money Turnover costs the hospitality industry an average of $5,864 per employee. Here’s a breakdown of how that cost is determined, according to the Cornell Hospitality Report: Productivity loss ($3,049.28): An employee’s productivity starts to wane as soon as they decide to quit. Team culture and customer service also suffer.

Hiring 360

Hiring Front of House Customer Service Customer Experience 360

Gecko Hospitality

DECEMBER 15, 2022

When you are recruiting talent for your business, you learn that people come in different shapes, sizes, education, and experience. These differences between members of generational groups in the hospitality workplace call for new industry-specific strategies in recruiting. The Recruiting Challenges.

Recruiting 75

Recruiting Hospitality Hiring Website Management 75

Ken Burgin

MAY 9, 2022

Michael Tinsager has a unique position in hospitality – as an industry adviser and podcaster with the Hospitality Mavericks Podcast , he has access to the experience and wisdom of hundreds of operators and experts. You can download Michael’s recent presentation on What Great Hospitality Leaders Know & Do.

Leadership 96

Leadership Innovation Hospitality Management 96

Open for Business

AUGUST 10, 2023

Finding staff for a restaurant can be a big challenge in the hospitality industry. Here’s how to hire great employees, with tips for recruiting and retaining staff for a restaurant. Consider the different restaurant roles needed to cover the different aspects of hospitality work at your restaurant.

Hiring 167

Hiring Recruiting Reference Website Management 167

Typsy

MARCH 10, 2020

One major benefit of the hospitality industry is that it’s rarely affected by recession. This means looking for work in the industry can always be fruitful – if you have the right tools at your disposal.

Hospitality 139

Hospitality Management Management Recruiting 139

Typsy

JULY 1, 2020

If you're in the process of hiring new hospitality staff, or you will be soon, knowing how to approach the interview is as important for you, the interviewer, as it is for your candidates. So how do you get employees there, especially when you’re looking at new recruits?

Recruiting 166

Recruiting Hospitality Hiring Hotels 166

Modern Restaurant Management

AUGUST 15, 2024

Enhance Retention The Cornell University Center for Hospitality Research estimates that losing a front-line employee costs fast-food venues an average of $5,864 per person. These expenses include money spent on recruiting, hiring, and training new staff, and lost productivity. percent compared to other industries’ rate of 4.9

Loyalty Program 179

Loyalty Program Hiring Point of Sale Recruiting 179

Modern Restaurant Management

SEPTEMBER 2, 2021

Looking for answers, I polled my team of professional recruiting partners for these industries. For example, the hospitality sector alone was already projected to be short 1.8M Specifically, for industries that suffered from pre-pandemic attrition due to quality of life, hours, pay and benefits issues.

Recruiting 197

Recruiting Employee Relations Hiring Travel 197

Modern Restaurant Management

NOVEMBER 9, 2022

According to the National Restaurant Association, 70 percent of operators report not having enough employees to meet customer demand, and three out of four say they will commit more resources to employee recruitment and retention. Meritage Hospitality Group employed a conversational AI assistant. Hiring is difficult enough.

Hiring 202

Hiring Recruiting Website Management Social Media 202

Modern Restaurant Management

MARCH 28, 2022

It’s no secret that hospitality employees left the industry at high rates in the last two years. At the same time, competition for labor has risen, making it more difficult than ever to recruit, train and retain employees. The Challenge: High competition for labor is making it difficult to find and retain employees.

2022 212

2022 FOH BOH Recruiting 212

Modern Restaurant Management

MAY 31, 2024

Artificial Intelligence (AI) has transformed the recruitment process, offering a new level of efficiency and automation. However, as restaurants embrace this, it's crucial to maintain a balance between technological advancement and human interaction, ensuring that the essence of hospitality isn't lost in the digital shuffle.

Hiring 123

Hiring Recruiting Innovation Technology 123

Modern Restaurant Management

DECEMBER 30, 2020

While some industries have thrived, the hospitality industry has been one of the hardest hit. After all, you knew that if you continued to offer hospitality-first service and quality food, you could count on seeing your customers within your four walls.

2021 225

2021 Marketing Food Safety Back of House 225

Modern Restaurant Management

FEBRUARY 13, 2023

After graduating from the University of Washington and starting a career in headhunting in Los Angeles, we decided to act on our entrepreneurial spirit and start our own recruiting firm. While these two things may seem completely unrelated, they established a foundation for our business today – Conscious Hospitality Group.

Recruiting 179

Recruiting Compost Sustainability Consumer Goods 179

Modern Restaurant Management

FEBRUARY 1, 2022

Key figures on the restaurant workforce include: Roughly 50 percent of restaurant operators in the fullservice, quickservice, and fast-casual segments expect recruiting and retaining employees to be their top challenge in 2022. Seventy-five percent of operators said they plan to devote more resources to recruiting and retaining employees.

2022 207

2022 2030 Food Supply Recruiting 207

Embrace the Suck

APRIL 18, 2022

I should recruit more talent. I must recruit more talent. The best understand that constantly recruiting and attracting top talent isn’t something they do when they need to fill an empty spot on the team. So much so that many of the younger generations does not see the hospitality industry as a good career choice.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Modern Restaurant Management

MARCH 1, 2022

A recent survey of restaurant operators by the University of South Florida School of Hospitality found that hiring and turnover was their number one challenge. From recruiting to retention, if the employee experience is positive and fulfilling, loyalty is fostered, and staff is more likely to stay put.

Front of House 230

Front of House Loyalty Program Back of House Training 230

Modern Restaurant Management

APRIL 29, 2021

He used his restaurant's Facebook business page to recruit fans who already understand and appreciate his brand, posted information on his website and at the register. Other tactics he used: reaching out to community centers, reaching back to former employees for temp help and recruiting marketing or culinary students.

Fast Casual 221

Fast Casual Hiring Online Ordering Front of House 221

Modern Restaurant Management

APRIL 15, 2021

In 2019, the hospitality industry found it exceedingly difficult to staff our properties. They received 11 applicants, all of which had no experience in restaurants/hospitality ­­­– gas station attendant, quick mart experience, plumber’s assistant and so on. Start Thinking Local.

Social Media 212

Social Media Training Recruiting 2019 212

Ken Burgin

NOVEMBER 8, 2021

Large hospitality groups have big advantages when it comes to purchasing food and beverages. So why do so many of these operators ‘think small’ when it comes to recruitment, pay and conditions? What supports the employment success of large hospitality businesses? Offer A-Grade employment conditions.

Recruiting 68

Recruiting Hotels Training Small Business 68

Modern Restaurant Management

JANUARY 23, 2023

It’s getting harder and harder to adapt and survive, especially in the ever-changing hospitality industry, but the best companies forge ahead. La Vida Hospitality believes in working as smart as you play, and encourages employees to Enjoy The Ride, a tried-and-true mantra for our approach to the work-life balance.

Coaching 197

Coaching Employee Relations Hospitality Social Media 197

Restaurant365

AUGUST 27, 2021

Recruitment (and retention) have long been challenges in the restaurant industry, but operators are currently having difficulty filling unprecedented numbers of open positions. Promoting your restaurant culture is an effective way to recruit the best restaurant employees. Most restaurants are trying to hire right now.

Recruiting 151

Recruiting Social Media Front of House Hiring 151

Gecko Hospitality

NOVEMBER 10, 2022

The world of hospitality is an exciting one for several reasons. One is that once you get your feet wet working in hospitality, you tend to get the “bug.” Another reason is that there are so many avenues you can take in your hospitality career. Find out what hospitality businesses are there. How much is housing?

Hospitality 82

Hospitality Back of House Front of House Recruiting 82

Sante

OCTOBER 8, 2020

Download the talentReef Guide and learn how to digitally engage candidates and successfully recruit, hire, and onboard in a digital world. 2020 has been a lesson in quickly adapting to new requirements - namely, contactless recruiting, hiring, and onboarding.

Management 130

Management Management Recruiting Download 130

Modern Restaurant Management

JUNE 22, 2022

Technology enables you to reach more students without actually visiting more campuses by incorporating text recruiting, conversational AI, automation, and on-demand interviews. It takes 25 days , on average, to hire in the retail industry, and the hospitality industry takes almost twice as long at 46 days. ” Hire Faster.

Hiring 208

Hiring Travel Recruiting 2022 208

Modern Restaurant Management

DECEMBER 6, 2022

With the holidays upon us, restaurants and hospitality organizations are jumping on earned wage access (EWA) as a fee-free way to combat the labor shortage we've seen organizations face in 2022.

Recruiting 179

Recruiting 2022 2018 Hiring 179

Modern Restaurant Management

JUNE 21, 2021

Yet, nine in ten operators predict issues with recruitment at a time which is essential for our industry's recovery. A recent study shows that almost half (45 percent) of hospitality businesses believe consumers want an enhanced experience when eating and drinking out post-pandemic. Allow Staff to Focus on the Experience.

Mobile Ordering 186

Mobile Ordering Ordering Front of House Guest Recovery 186

7 Shifts

JUNE 16, 2022

10:30 am: Improving recruitment and retention. Years of hospitality experience. For example, one half-day meeting of an FAC may look like this: 9:00 am: Meet, network, and breakfast. 9:30 am: Navigating the brand's upcoming marketing campaign. 11:30 am: Debrief and present findings. 12:00 pm: Lunch and open discussion.

Franchise 370

Franchise Franchising Communication Front of House 370

7 Shifts

SEPTEMBER 26, 2022

Food Service, Kitchen, & Hospitality Tech. 6 seconds is all you have, on average , to impress the recruiter. If this is your first time in a hospitality role, highlight transferable skills from past jobs. Include relevant experience only. Whittle down your resume to the most important points. Your barista experience?

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370