Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience. Read the first part, here.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

7 Shifts

MAY 11, 2022

The 9 to 5 workday is common in many industries—but not in restaurants. The hospitality industry calls for early mornings and late nights, which means a normal scheduling approach doesn't exactly fit in a restaurant. How Swing Shifts Are Used in Restaurants. Best Practices + Tips. Table of Contents.

Restaurant Law 370

Restaurant Law Reference Tip Distribution Back of House 370

7 Shifts

AUGUST 23, 2023

For many in the hospitality industry, tipping is an integral part of their restaurant's culture. It influences the livelihoods of restaurant workers around the world. We created Tip Payouts because we felt there should be an easier, faster way to pay out hard-earned tips. It's a win/win.

Tip Distribution 195

Tip Distribution Cash Management Restaurant Law Insurance 195

Modern Restaurant Management

JUNE 24, 2020

In this edition of MRM News Bites, we feature help for small business owners and products for the 'new normal' for restaurants as they reopen. ” Traditionally, to enable delivery most sellers list their menu on food delivery platforms because the restaurant doesn’t have their own couriers. .

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

7 Shifts

AUGUST 27, 2020

Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. And let’s be honest, when was the last time you read your own restaurant employee handbook? Restaurant Scheduling Software for managers that want to stay in control.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities.

2023 508

2023 Consumer Goods 2022 Point of Sale 508

7 Shifts

OCTOBER 16, 2023

You wouldn’t go to three different grocery stores to make a sandwich, so why do 68% of restaurant operators currently work with at least three different tech vendors to manage their team? From posting the help wanted ad to their last paycheck, you never have to leave 7shifts to manage that team member’s journey working at your restaurant.

Tip Distribution 221

Tip Distribution Document Hiring Training 221

7 Shifts

MAY 15, 2023

Did you know that payroll/labor makes up almost one-third of a restaurant's operating costs ? While most restaurateurs are experts in hospitality and customer service, payroll makes many savvy business owners scratch their heads. Restaurant payroll is a system for calculating and managing the salaries of employees in a restaurant.

2023 195

2023 Tip Distribution Audits Restaurant Law 195

Lavu

MAY 20, 2019

As the owner or manager of a restaurant, you’re in the unique position to donate something other than a check—you can give back directly to your community through your very own business: food and positive life experience. How does your restaurant manage leftover food? Tip: Buy plenty of water. Food Banks.

Food Truck 115

Food Truck Tip Distribution 2016 Waste 115

EATER

MAY 29, 2020

Nick Kokonas explains his businesses’ pivots on Eater’s Digest As restaurants around the country furlough or lay off their workers or permanently close, Chicago’s high-end tasting menu destination Alinea is bringing in record revenue and has brought back its staff. Aviary is a high end lounge, and Next is like a morphing restaurant.

Back of House 197

Back of House Kitchen Safety Email Marketing Take-out 197

EATER

JANUARY 20, 2023

But when her 2019 memoir Burn the Place appeared on the National Book Award long list, she cemented her ambitions beyond the restaurant kitchen. He pushed his glasses up his nose with the tip of his finger; his hair in the front hung over the rims. She had always loved Busia and Busia had taught her, at the restaurant, how to make it.

Back of House 246

Back of House Front of House Tip Distribution White Paper 246

Sling

OCTOBER 3, 2023

If you’re a restaurant manager, you know it can be tough to schedule your employees around service times and rush periods. Split shift and the busy restaurant Tips for working with split shifts What is a split shift? In a restaurant setting, for example, you might schedule a server from 10 a.m. What is a split shift?

Customer Service 158

Customer Service Restaurant Law Tip Distribution Customer Experience 158

Hot Schedules

JANUARY 5, 2022

To ensure you stay compliant, we’ve compiled every jurisdiction upping their minimum wage, tip credits, and/or tipped cash wage rates starting January 1, 2022. State New Minimum Wage New Tip Credit New Tipped Cash Wage. Hospitality employees only, excluding resorts, fast food, and service employees. Work Hours.

2022 148

2022 Webinar Cash Management Tip Distribution 148

Touch Bistro

APRIL 13, 2021

You can’t run a restaurant without employees, which means processing restaurant payroll is an integral part of running a food service business. The purpose of this guide is to enable restaurateurs to navigate the logistical and legal challenges of restaurant payroll with finesse by learning: What is restaurant payroll?

Tip Distribution 54

Tip Distribution Employee Relations Restaurant Law Cash Management 54

SpotOn

MAY 20, 2024

Yet, the practice of giving tips has become a much-maligned and misunderstood aspect of the restaurant experience. While tips are intended to incentivize exceptional service, some workers see tipping policies as a barrier to a living wage for all. Most restaurant guests know to tip in full-service restaurants.

Definition 52

Definition Tip Distribution Cash Management Customer Service 52

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. Greg Fuchs serves as the Senior Facilities Manager for Applebee’s, MOD Pizza, Del Taco, Olga’s Kitchen and Wendy’s restaurants in the TSFR portfolio.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

SpotOn

JULY 29, 2024

Running a restaurant is expensive. The neverending quest for profitability means that trimming the fat, recouping costs, and finding new ways to be efficient are top of mind for many restaurant owners. But the reality is, for many restaurants, there is only so much wiggle room. Service charges and tips are not the same.

Tip Distribution 52

Tip Distribution Front of House Back of House Healthcare 52

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. NAB Acquires SALIDO.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Sling

SEPTEMBER 30, 2021

The only law on the books is the FLSA amendment that limits the workweek to 40 hours. Tips For Finding (And Keeping) A Seasonal Job. The winter months are big for retail and restaurant jobs. As we mentioned earlier, retail and restaurants do significant hiring for the last two months of the year. 1) Pick Your Season.

Hiring 78

Hiring Retail Tip Distribution Insurance 78

7 Shifts

OCTOBER 26, 2022

When you dine out at a restaurant, you tip your server. It's the expectation and an essential part of how restaurant workers earn a living. A guest's tip subsidizes wages for most of America's restaurant workers. In most other parts of the world, tips are not expected—and in some cases, it's considered rude to tip.

Presentation 486

Presentation Tip Distribution Restaurant Law Back of House 486

MBB Hospitality

OCTOBER 22, 2019

Is your restaurant doing well and you feel like you are ready to expand your business, but not sure how? Check out this Need to Know Guide on Restaurant Expansion for Restaurants. First things first, any plans for expansion should be thought through and put into your business plan even before you open your restaurant.

Recruiting 40

Recruiting Franchising Franchise Social Media 40

MBB Hospitality

OCTOBER 22, 2019

Is your restaurant doing well and you feel like you are ready to expand your business, but not sure how? Check out this Need to Know Guide on Restaurant Expansion for Restaurants. First things first, any plans for expansion should be thought through and put into your business plan even before you open your restaurant.

Recruiting 40

Recruiting Franchising Franchise Social Media 40

Modern Restaurant Management

SEPTEMBER 17, 2020

In this edition of MRM Research Roundup, we feature the latest from the National Restaurant Association, hot breakfast spots, fried chicken adoration and some top vegan trends. Six months following the first shutdown of restaurants for the coronavirus pandemic, the restaurant industry is in limbo. An Industry in Limbo.

2020 474

2020 Food Safety Food Supply Kitchen Safety 474

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. The National Restaurant Association has provided a list of best practices to ensure business continuity.

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. World’s First Mobile Restaurant Powered by Advanced Robotics.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

FEBRUARY 17, 2020

During the course of 2019, revenue increased 109 percent as tens of thousands of new restaurants joined the Toast community. “As a result of our tremendous growth and commitment to the restaurant industry, we have continued to see a significant amount of demand from the investor community,” said Chris Comparato, CEO at Toast.

Sports 383

Sports Point of Sale Customer Experience Entertainment 383

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Manual Wait Controls : Lets restaurants manually adjust wait time estimates during unexpected circumstances so diners have more accurate wait time expectations.

Food Safety 362

Food Safety Customer Experience Website Management Customer Service 362

EATER

JULY 8, 2024

Getty Images Do restaurants fall under the FTC’s proposed rule to ban hidden mandatory fees? California recently said no, but restaurants across the country are bracing for more confusion. Restaurant service fees are now commonplace. Frequently used to replace tips, these fees are typically in the range of 20 percent.

Airlines 298

Airlines Tip Distribution Front of House Restaurant Law 298

Modern Restaurant Management

NOVEMBER 19, 2020

In this edition of MRM News Bites, we feature restaurant community support endeavors, new tech and a little holiday fun. launched the Ocean Spray Farmers for Chefs Alliance with the goal of helping as many qualifying independent restaurants as possible cover rent, utilities, and payroll costs. Supporting Independents.

Mobile Ordering 367

Mobile Ordering Kitchen Safety Online Ordering Food Truck 367

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. National Menu Trends. The team at Upserve just released their latest trends report.

2019 345

2019 Mobile Ordering Online Ordering Customer Experience 345

Modern Restaurant Management

OCTOBER 8, 2020

“We are excited to be a part of the new Flippy ROAR design that delivers new automation and intelligence to the restaurant industry.” He currently sits on the Board of Directors for Dog Haus World-Wide, one of the country's fastest-growing national restaurant chains. "I ” DoorDash for Work.

Kitchen Safety 386

Kitchen Safety Online Ordering Food Safety Point of Sale 386

The Food Corridor

MARCH 27, 2023

These commissary kitchens are sometimes also known as ghost kitchens, shared kitchens , or virtual kitchens with the delivery-only food brands operating within them called virtual restaurants. It offers certain advantages over offering delivery from a traditional brick-and-mortar restaurant. Food delivery is nothing new, of course.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Apicbase

NOVEMBER 28, 2022

These businesses are accountable for any safety issues in their supply chain and must have information on traceability for the goods they grow, distribute, and sell. The increasing number of multi-site restaurants and food service companies with centralised production kitchens also increases the importance of traceability.

Tip Distribution 52

Tip Distribution Kitchen Safety Food Supply Food Safety 52

Modern Restaurant Management

OCTOBER 29, 2020

The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond. “2020 has been a tough year for restaurants and that’s why we’re focused on providing products and services to help keep their doors open,” said Alex Canter, Ordermark CEO and Co-Founder.

Online Ordering 359

Online Ordering Customer Service Food Order Seasonal Menu 359

Modern Restaurant Management

SEPTEMBER 1, 2021

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. The uncertain status of the RRF leaves hundreds of thousands of restaurants in limbo. Legislation.

2021 516

2021 Restaurant Law Front of House Food Order 516

Modern Restaurant Management

MAY 5, 2020

Updated / new features include: Recommendation cards, Tips, Content Feed and a faster load and response time. The new Yelp for Business will feature COVID-19 related content and prompts intended to help business owners communicate effectively with consumers and tips to weather the storm. Engage Acquires Boston Market.

Guest Recovery 305

Guest Recovery Food Safety Loyalty Program Point of Sale 305

EATER

MAY 21, 2020

La Morada, an undocumented immigrant-run restaurant in the Bronx, New York, also accuses the José Andrés-founded organization of having “ties to gentrifying forces” In April, World Central Kitchen, founded by chef José Andrés, announced Chefs for America , a program to provide 1 million free meals to those experiencing food insecurity.

Tip Distribution 342

Tip Distribution 2017 2003 Small Business 342