article thumbnail

Oh, Canada: The Potential Impact of AI and Tariffs

Modern Restaurant Management

"It would become more important for restaurants and hotels to work with partners they can trust – ones who have similar values to them. This level of customization not only enhances guest satisfaction but also drives customer loyalty, which is crucial in our competitive market. AI is also boosting staff productivity.

article thumbnail

Here’s What Your Restaurant Can Do to Accommodate the ‘New Norm’

Modern Restaurant Management

From reduced hours to limited resources, to complete closures, this global pandemic hasn't spared restaurants and hotels in the slightest. Reward Customer Loyalty. Reward customer loyalty by offering exclusive discounts or special offers to show how much their business is genuinely appreciated. This way, all parties benefit!

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Maximizing F&B Revenue: Why Hotels Should Embrace RevPAG 

Modern Restaurant Management

For decades, the hotel industry has relied on Revenue Per Available Room (RevPAR) as its primary performance indicator. While RevPAR remains a valuable metric for room performance, it proves inadequate in capturing the comprehensive financial health of a hotel, particularly with respect to evaluating F&B operations.

Hotels 252
article thumbnail

5 Examples of Customer Service Innovation in Hospitality

Social Hospitality: Restaurants

While this technology is still not in wide use around the world, there are many reasons hotels , restaurants, and other businesses benefit from the use a virtual receptionist. Having the ability to communicate with various gadgets and control them with the sound of your voice makes a hotel truly stand out in a competitive field.

article thumbnail

Five Digitally Disrupted Industries to Study as Restaurants Make the Shift

Modern Restaurant Management

Today we will take a look at how disintermediation of the guest has impacted hotels, airlines, real estate, movies, and consumer packaged goods. Making ‘order direct’ marketing investments and putting product program elements in place as savvy restaurants are already doing is a must to win the battle.

Airlines 495
article thumbnail

Four Factors Likely to Drive Global Mobile Wallet Market Expansion

Modern Restaurant Management

This payment method makes it easy for customers to pay for their meals instantly while helping the restaurants attract a larger audience and build a strong loyalty base. They also provide customers the facility to save and store discount coupons and loyalty gift cards for future transactions.

Marketing 510
article thumbnail

What Are Crytpo Restaurants Serving Up?

Modern Restaurant Management

Restaurants and hotels are playing their creative game too well as they establish crypto-themed restaurants across the globe. Restaurateurs and hotel owners have been playing their creative game too well and they’ve created a crypto-theme restaurants across the globe. Innovative Loyalty Schemes.

Serving 474