Culinary Cues

FEBRUARY 5, 2025

Computer kiosks take the place of interaction with a smiling employee at the counter, self-service continues to eat away at table service and interaction with those who might explain and upsell, ghost kitchens remind us of the Wizard of Oz hiding behind a curtain, and lo and behold Ive even seen a wine vending machine in a hotel lobby.

Fine Dining 236

Fine Dining Food Supply Customer Service Recruiting 236

Social Hospitality: Restaurants

MARCH 27, 2020

The impact of Coronavirus on restaurants and hotels has been insurmountable. . Let’s focus on steps you can take to market your hotel or restaurant during the coronavirus crisis. Some of the top hotel companies are offering elite status extensions and additional points to users. Offer them a special deal for a later time.

Hospitality 454

Hospitality Marketing Travel Hotels 454

Modern Restaurant Management

FEBRUARY 17, 2025

"It would become more important for restaurants and hotels to work with partners they can trust – ones who have similar values to them. Our hospitality solutions can automate routine tasks, allowing hotel staff to focus on high-value guest interactions. AI is also boosting staff productivity.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

Social Hospitality: Restaurants

AUGUST 13, 2020

While this technology is still not in wide use around the world, there are many reasons hotels , restaurants, and other businesses benefit from the use a virtual receptionist. Having the ability to communicate with various gadgets and control them with the sound of your voice makes a hotel truly stand out in a competitive field.

Customer Service 436

Customer Service Innovation Hospitality Hotels 436

Modern Restaurant Management

JUNE 10, 2020

Does your hotel spend a large portion of its budget marketing a facility or service that cannot be used at the moment? You may be a hotel that is valued for its location. Now is the time to pay more attention to your website, take advantage of the downtime your hotel may have to audit this too. Could you offer something similar?

Hospitality 518

Hospitality Marketing Social Media SEO 518

Modern Restaurant Management

JUNE 4, 2020

From reduced hours to limited resources, to complete closures, this global pandemic hasn't spared restaurants and hotels in the slightest. Reward customer loyalty by offering exclusive discounts or special offers to show how much their business is genuinely appreciated. This way, all parties benefit!

Loyalty Program 504

Loyalty Program Social Media Customer Service Customer Experience 504

Modern Restaurant Management

APRIL 29, 2020

Accordingly, the Coronavirus Aid, Relief, and Economic Security (CARES) Act has special provisions designed to ensure that those affected will still have access to desperately needed rescue funds. Department of Labor, more than 60 percent of March job losses came from restaurants and bars. The Paycheck Protection Program.

Franchise 324

Franchise Franchising Specials Employee Relations 324

Squirrel Systems

FEBRUARY 13, 2025

As the hospitality industry continues to evolve, the dining experience at hotels and resorts has become a crucial element in shaping guest satisfaction. From sustainable practices and health-conscious menus to tech-enhanced dining and global flavors, hotel and resort restaurants are adapting to meet the diverse needs of the modern traveler.

2025 91

2025 Hotels Travel Dietary Restrictions 91

Modern Restaurant Management

NOVEMBER 26, 2024

If you were to ask people who enjoy the finer things in life about the hallmarks of a luxury hotel, you would likely get responses that include quality, consistency, and service. A small menu hints at luxury, signaling to the audience that the items listed on a menu have been hand selected to deliver a more special experience.

Seasonal Menu 251

Seasonal Menu 2024 Customer Experience Menu 251

Modern Restaurant Management

NOVEMBER 11, 2020

Comfort food, outdoor dining, Riesling and streamlined menus were top trends for 2020, according to Kimpton Hotels & Restaurants ' seventh annual Culinary & Cocktail Trend Forecast for 2021. The Four Month Dry-Aged NY Strip Steak at Citizen Rail at Kimpton Hotel Born in Denver was also a diner favorite. Is Carob a Carb?

2021 474

2021 Outdoor Hotels 2020 474

Social Hospitality: Restaurants

MAY 18, 2020

hotels grew to $185 billion from $116 billion. Anyone who runs a hotel or restaurant is a salesperson. Create Special Offers for Customers. If it’s the peak of the season, you compete with all local restaurants and hotels. Tiktok is fun network that’s still unexplored by most hotel and restaurant brands.

Hospitality 309

Hospitality Marketing Social Media Hotels 309

Culinary Cues

APRIL 1, 2024

SOME TIME IN THE LATE 1960’S: Walking through the back entrance to the Statler Hilton Hotel was like stepping into a totally different world. In addition to the vice president in house, a full floor of rooms is dedicated to our real special guest. Couldn’t you assign this to one of our other cooks?

Back of House 401

Back of House Kitchen Safety Hotels Front of House 401

Modern Restaurant Management

AUGUST 24, 2021

Restaurants and hotels worldwide have come out the other side of the pandemic only to stumble headfirst into the newest obstacle: a staffing shortage. So how does the intelligent restaurant and hotel owner bring in top-tier talent? You can offer more time off or even special dinners. Place Value on a Good Employee.

Hiring 493

Hiring Mobile Ordering Hotels Certification 493

Culinary Cues

DECEMBER 3, 2022

The hotel restaurant doesn’t serve lunch (except for special events) which gives us a chance to catch our breath. This is a busy hotel kitchen and because of our size we can afford the luxury of our own full-time bakery department. There are a few coffee hours, a lunch for 40, and a rehearsal dinner tonight for 25.

Back of House 420

Back of House Hotels Front of House Book 420

EATER

APRIL 4, 2022

Find some of the finest Chettinad Tamil food at the Bangala in Karaikudi, Timil Nadu, India Any traveler who’s had the opportunity to stay with locals knows how special it is to be cooked for, especially when they get to experience regional dishes, recipes, traditions, and methods passed down from one family generation to another.

Hotels 226

Hotels Travel Influencer Specials 226

Modern Restaurant Management

APRIL 14, 2022

For example, Amazon features its own and partner messaging on the outside of packages, while Hello Fresh meal delivery includes partner offers and messaging along with a periodic “special ingredient” thrown in as a sample from various suppliers. Digitally Charged Employees.

Retail 474

Retail Customer Experience Online Ordering Point of Sale 474

Modern Restaurant Management

OCTOBER 19, 2021

Promotions and discounts, like happy hour, bottomless brunch, or daily drink specials, are often popular ways to encourage customers to purchase drinks and spend more time and money at your restaurant. Protocols guidelines should be easily accessible to all team members involved in the handling, preparation and sale of alcohol.

License 539

License Point of Sale Employee Relations Restaurant Law 539

Modern Restaurant Management

NOVEMBER 11, 2019

SevenRooms released its “Checking In For F&B” report, which uncovered the most important things to today’s traveler when it comes to food and beverage at hotels. In fact, nearly one in three (31 percent) Americans think hotels with great restaurants are more memorable than those without.

Travel 297

Travel Food Hotels Loyalty Program 297

Culinary Cues

FEBRUARY 18, 2020

That 1,000-room resort hotel will likely have three or more restaurants and a variety of banquet spaces plus full room service that can be available 24/7. Always a specialized space for members, the club setting maintained a market space for food that was based on tradition, classic preparations, and to a large degree a “food cost free zone”.

Beverage 520

Beverage Events Food Order Website Management 520

7 Shifts

AUGUST 26, 2019

It was used in the airline and hotel industry to significant effect, with some companies reporting sales increasing of between 2 to 5%. It's now becoming more common in the restaurant industry because restaurants embody many of the same business characteristics of airlines and hotels that made revenue management so successful.

Management 408

Management Management Airlines Customer Service 408

EATER

OCTOBER 26, 2023

Most visitors beeline for resorts and hotels that ring the coastline, which do deliver the goods for beachgoers. Eat at your hotel or resort, and you’re most likely getting a toned-down, overpriced take on Bangkok-style Thai food. Diners at Lock Tien, a food court specializing in local dishes, Phuket Town.

Seasonal Menu 317

Seasonal Menu Hotels Back of House Front of House 317

Social Hospitality: Restaurants

MAY 18, 2020

hotels grew to $185 billion from $116 billion. Anyone who runs a hotel or restaurant is a salesperson. Create Special Offers for Customers If it’s the peak of the season, you compete with all local restaurants and hotels. Tiktok is fun network that’s still unexplored by most hotel and restaurant brands.

Hospitality 195

Hospitality Marketing Social Media Hotels 195

Modern Restaurant Management

SEPTEMBER 26, 2024

That’s what restauranteur Will Guidara wrote on a cocktail napkin whilst sitting in a hotel bar after the prestigious World’s 50 Best Restaurants awards ceremony in 2010. He knew that through a differentiated experience, his restaurant would occupy a special place in the hearts and minds of his guests.

Fine Dining 409

Fine Dining Customer Experience Customer Service Hospitality 409

Culinary Cues

MARCH 16, 2020

What many outside of those who work in hotels, travel industries, restaurants, cafes, and coffee shops, do not realize is just how fragile this business is. We can take the time to think of others in our community as part of whom we are and celebrate that unity at a local hotel, restaurant, café, coffee shop, or deli.

Café 432

Café Hotels Certification Point of Sale 432

EATER

NOVEMBER 23, 2021

Coiled Wines has a tasting room and production facility in Garden City, but you’re better off pulling up to the bar at the downtown tasting room where you can enjoy small plates, happy hour specials, and the vibrant, friendly crowd. Modern Hotel & Bar | Facebook. Boise has a number of great boutique hotels that offer local flavor.

Vineyard 278

Vineyard Hotels Back of House Front of House 278

Modern Restaurant Management

FEBRUARY 27, 2024

The most common searches are for restaurants (56 percent), followed by retail stores and grocery stores (42 percent each), medical facilities (28 percent), gas stations and hotels (21 percent each), and movie theaters and banks (20 percent each). What are some best practices restaurants should follow?

Online Ordering 472

Online Ordering Consumer Goods Customer Service Customer Experience 472

EATER

MARCH 27, 2025

I definitely noticed last year when I bought some on purpose, rather than being handed a mini bag at some event or hotel check-in, because I dismissed those as just being old or stale, says Alyssa, who asked that we keep their last name private. Bjorn Qorn isnt what my friends and I shoved in our faces by the fistful during sleepovers.

Consumer Goods 353

Consumer Goods Food Supply 2019 Food Order 353

Restaurant Clicks

NOVEMBER 11, 2021

It’s a special present from the restaurant to see good happy hour deals available as long as I visit during their specified times. Whether you’re a Nashville local or a tourist in tow for a day or two, there’s a happy hour drink special waiting for you. Specializing in craft beer and excellent pub food, M.L. Butchertown Hall.

Specials 117

Specials Online Ordering Bar Food Order 117

Modern Restaurant Management

NOVEMBER 10, 2021

Following what’s been a particularly challenging year, this will bring a welcome boost to hospitality operators across the UK, from hotels and B&Bs right through to local cafes, pubs, and restaurants.

Hospitality 444

Hospitality Tourism Sustainability Travel 444

Modern Restaurant Management

APRIL 27, 2020

Also launching today, is a special edition of the company’s Food Fanatics magazine. You can view the special issue here. "Our thoughts go out to all the people and businesses affected by this crisis, especially our friends in the restaurant, hotel and bar industries, who have always been there for us.

Mobile Ordering 494

Mobile Ordering Webinar Loyalty Program Online Ordering 494

Modern Restaurant Management

DECEMBER 28, 2023

Two out of three gift cards were bought to commemorate a special occasion and 87 percent featured a written note. For quite some time, airlines, hotels, and ecommerce retail customers have benefited from bespoke experiences tailored to their preferences, spending, and loyalty. 83 percent of gift card notes were personal in nature.

2024 474

2024 2023 Food Order 2013 474

Culinary Cues

APRIL 15, 2020

Where dining out just fifty years ago was considered a luxury that was reserved for special occasions, it is now an absolute necessity. [] RESTAURANTS ARE ESSENTIAL TO OUR ECONOMY. To the chef – the canvas is their plate and to the restaurateur it is the art of hospitality, making customers feel welcome and special.

Travel 450

Travel Small Business Point of Sale Back of House 450

Culinary Cues

DECEMBER 15, 2023

Gifts, special meals, travel, and most importantly – family time consumes the next few weeks. This is a festive, happy, family-oriented time of the year when we all try to think about everything that we are grateful for. Some of us are fortunate to have the time and the resources to enjoy the best of the season.

Hospitality 444

Hospitality Travel Uniforms Blog 444

EATER

NOVEMBER 29, 2021

The key word here is “shared” — which is what separates a homestay from a standard vacation rental or hotel. Even as travelers have become more comfortable in 2021, a recent Morning Consult poll shows interest in home sharing has lagged behind boutique hotels and major hotel chains for months.

Back of House 278

Back of House Travel Website Management Hotels 278

Culinary Cues

JULY 9, 2022

Holding the French knife in my hand I subconsciously recognized each part of this special tool. When I left the diner to attend college for hotel and restaurant management, she gave me the knife; it had been her husband’s favorite. The tang that runs through the center of the ebony handle and attaches the blade to the stock.

Front of House 439

Front of House Back of House Presentation Café 439

Modern Restaurant Management

AUGUST 25, 2023

Commercial ice machines are an indispensable part of various businesses, including restaurants, hotels, and bars. Consult with professionals or specialized service providers to assess water quality and recommend appropriate solutions. Follow manufacturer guidelines for maintenance and recommended cleaning schedules.

Hotels 401

Hotels Customer Service Reference Supplies 401

EATER

FEBRUARY 25, 2022

Fairmont Banff Springs | Fairmont Resort Hotels. In the 19th century, the Canadian Pacific Railway brought European food cultures and grand lakeside hotels. Fairmont Resort Hotels. Fairmont Resort Hotels. But not all hotels, restaurants, and attractions stay open year round. Lamb at the Lakeview Lounge.

Hotels 246

Hotels Front of House Seasonal Menu Fine Dining 246