Modern Restaurant Management

JANUARY 24, 2023

In the digital age, online reputation management is critical for business success. This creates the necessity for restaurant reputation management strategies to amplify positive reputation while downplaying negative criticism. ORM increases your website’s authority. Here’s how you can hit the ground running.

Social Media 493

Social Media Website Management SEO Customer Experience 493

ChowNow

FEBRUARY 28, 2025

When customers order through a third-party app, you dont get access to their contact information, making it harder to bring them back. So, if instant exposure and hands-off management are what youre looking for, third-party platforms can help bring in orders without requiring much on your end. However, theres a trade-off.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

EATER

JANUARY 11, 2022

Your favorite food influencer has probably collaborated with the FeedFeed account, been featured on it, or promoted the hashtags in pursuit of a boost in followers and visibility. The FeedFeed describes itself as “the world’s largest crowdsourced publication,” and “the world’s largest epicurean social influencer network.”

Influencer 329

Influencer Social Media Employee Relations Website Management 329

Modern Restaurant Management

JUNE 29, 2020

While waiting for our table (which was on an outside patio setting fully following social distance rules), I noticed there was a distinct difference in how the two establishments were managing COVID-19. Restaurant owners and managers should be asking themselves: How do we use this challenge to enhance the customer experience?

Kitchen Safety 553

Kitchen Safety Customer Experience Website Management Mobile Ordering 553

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Keegan Brown, Marketing Manager Easy On Hold & Brand Music. What’s working right now: Hours should be updated everywhere: Facebook, google my business, yelp, your website, etc.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 481

2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

AUGUST 2, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of LTO impact, influencer impact and no-show fees. Diversify media mix: An omnichannel presence provides optimal reach and the widest range of information sources. percent more visits than the year-to-date Tuesday average.”

Influencer 251

Influencer Pricing 2024 Social Media 251

7 Shifts

AUGUST 12, 2021

Is your website optimized, and does it provide a good user experience? Assume a customer discovers your website but cannot identify where you are located or how to contact you. One option is to include important information like your company name and phone number at the top of your page. Practical Website Design.

Marketing 397

Marketing Email Marketing Loyalty Program Social Media 397

Modern Restaurant Management

NOVEMBER 7, 2023

Prioritize Building and Managing Your Website There’s a new trend where restaurants are opening locations without creating a website. Restaurant owners should strongly consider developing a website and linking that website to an optimized Google My Business listing to improve the chances of being found in local search.

Marketing 508

Marketing Social Media SEO Front of House 508

Modern Restaurant Management

MARCH 8, 2023

Images of a cocktail on a friend’s Instagram feed can be the catalyst for that consumer checking out a restaurant’s Instagram profile and then tapping through to a website to check out the menu. They might go to Yelp or other review websites to learn what other patrons have said about their experiences.

Social Media 450

Social Media Customer Experience Website Management Customer Service 450

7 Shifts

JULY 30, 2021

From managing your budget to accounting and bookkeeping for national holidays and events, this document will be your year-long guide to tracking your restaurant's promotional strategy. Influencer Marketing. Create an awesome website. You and your team are in full control of your website-use it to tell the story you want!

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

Modern Restaurant Management

OCTOBER 4, 2021

Sit-down restaurant Red Robin, meanwhile, is another example of how branding and brand personality should influence everything about a restaurant, not just the logo design. Manage Social Media. These are usually the first results that come up when a business is searched for, so it’s vital that the information is correct.

Marketing 474

Marketing Loyalty Program Social Media Online Ordering 474

ChowNow

JANUARY 23, 2025

Time Management: 80% of tasks completed often come from 20% of the effort. Personalize the Customer Experience Dale Carnegie, author of How to Win Friends and Influence People , once said: A persons name is, to that person, the sweetest, most important sound in any language. Sales: 80% of sales typically come from 20% of clients.

2025 195

2025 Loyalty Program Operations Email Marketing 195

7 Shifts

JULY 16, 2021

From the most popular preparation methods to the most coffee-consumed time of day, this information will help you build a coffee shop perfect for them. So, make the most of this step– gathering this information will help you plan, operate, and run a successful coffee shop. You'll want to learn everything about their coffee preferences.

License 459

License Hiring Equipment Small Business 459

Modern Restaurant Management

OCTOBER 22, 2021

Those stats demonstrate the power and influence of social media. You can’t just have a well-optimized company website that follows the latest web development trends anymore. You can configure location targeting by entering your restaurant's zip code into Facebook's Ad Manager platform. The ad is visually engaging.

Social Media 493

Social Media Advertising Events Customer Experience 493

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” As the owner of a food establishment, this is very valuable information to you. Store schedules and labor management.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

APRIL 20, 2021

As consumers ramp up their event planning, operators should continue to leverage connected technology solutions to ensure the event booking and management process is streamlined and as user-friendly as possible. "They're using data to make more informed decisions and maximize operational efficiency."

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

ChowNow

JUNE 20, 2024

SEO, or Search Engine Optimization, is the practice of using a combination of keywords, tools, descriptions, linking and headings to enhance a website’s visibility and ranking on search engine result pages. The goal of SEO is to bring in organic traffic to a website by making it more appealing to search engines, like Google.

SEO 195

SEO Social Media Website Management Mobile Ordering 195

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Visible hygiene practices and minimal contact are now the top two factors that most influence consumers. Yelp Economic Average.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

The Rail

AUGUST 28, 2024

Managing this transition effectively is a must to ensure customer satisfaction and meet customer expectations. Maintaining a consistent customer base during a move involves promptly and transparently informing customers about the planned changes. Loyal restaurant guests are an important part of any business.

Loyalty Program 219

Loyalty Program Customer Service Social Media Customer Experience 219

EATER

JUNE 14, 2023

On its own website , the company touts its benefits for trans employees, its longtime support of marriage equality, and its willingness to fly the rainbow flag at its Seattle headquarters. Rivera says that’s because store managers were told the company “doesn’t want us to decorate the stores outside of what they’ve sent us.”

Website Management 240

Website Management 2023 Uniforms Management 240

Modern Restaurant Management

JANUARY 12, 2022

. “Online and mobile ordering was a lifeline to restaurants shut-down in the pandemic and continues to provide steady revenue,” said Simon de Montfort Walker, senior vice president and general manager at Oracle Food and Beverage. 46 percent would love to manage their dietary preferences with their favorite establishments.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

7 Shifts

MARCH 27, 2020

Manage expectations by creating a timeline for updates. Be thorough in communicating your restaurant’s closure by notifying customers through the following means: Posters/notices in your restaurant’s window Making announcements via social media Adding a banner or pop up to your restaurant’s website. Which are the most profitable?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Rocket Fuel

NOVEMBER 19, 2024

From information in delivery service provider portals such as DoorDash, Uber Eats and Grubhub to BOH operations and store sales figures tracked via POS systems, the data generated by everyday business operations is highly valuable but complex. For restaurants, that means harvesting information from internal and external sources.

Operations 52

Operations BOH Franchise Franchising 52

7 Shifts

MAY 23, 2024

Once in your customers' hands, this piece of paper can directly influence what your diners order and how much they spend in one sitting. This is a restaurant revenue management strategy that can help ensure optimal ingredient usage and prevent over-portioning. It can also be a great step to creating more accurate inventory management!

Social Media 195

Social Media Loyalty Program Email Marketing SEO 195

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. 65 percent report that they trust a business less when they experience a problem using a website or mobile app.

2021 490

2021 Coupons Loyalty Program Fast Casual 490

Restaurant365

FEBRUARY 25, 2020

Your restaurant profit margin can be influenced by food and inventory trends, your geographic location, the state of the broader economy, and a wide range of other factors. However, make sure to consider the effects on your profit margin by using your restaurant management system to track the financial impact of adding a delivery service.

Loyalty Program 183

Loyalty Program Point of Sale Fast Casual Online Ordering 183

EATER

MAY 19, 2020

Whether you’re in a state that has “reopened” or are merely fantasizing about the day you’ll sit in a dining room again, the answers to these questions can help you weigh the risks and make an informed decision about when to return to a restaurant and how to behave once you get there. 1 risk is interacting with someone else who is infected.”.

Cash Management 359

Cash Management Fine Dining Fast Casual Food Safety 359

Modern Restaurant Management

OCTOBER 18, 2019

In this edition of MRM News Bites, we feature Winnow, Epic Burger, OneDine, Revenue Management Solutions, t he ONE Group Hospitality, McCain Foods, Epson America and Noble, Inspire Brands and 2nd Avenue Lighting. Revenue Management Solutions launched metiRi, a new financial solution. Winnow Raises $20M to Fight Food Waste.

Waste 262

Waste Food Franchise Franchising 262

7 Shifts

JUNE 16, 2024

Restaurant marketing strategies combine online and offline techniques to help managers create a strong brand identity, attract new customers, retain old diners, promote their restaurants, and ultimately increase revenue. Not only that, 34% of consumers choose where to dine based on peer-reviewed websites.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

ChowNow

FEBRUARY 5, 2021

Do you take commission-free orders via your website and pay commissions on third-party marketplaces? But many times it leads to inefficiency, especially when you’re managing multiple restaurant locations. But many times it leads to inefficiency, especially when you’re managing multiple restaurant locations.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

ChowNow

SEPTEMBER 9, 2024

Increase revenue Marketing efforts can help influence what and how much customers order. Investing in an automated marketing solution, like ChowNow’s automated email marketing, can help keep expenses predictable and manageable. That means optimizing your Google profile with up-to-date information and managing Google reviews.

Marketing 195

Marketing Email Marketing Social Media Loyalty Program 195

Goliath Consulting

JUNE 3, 2020

Brands, quality, flavors and convenience will still matter, but their decisions will also be influenced by the price and value of a menu item. Despite the odds, however, some restaurants have managed to thrive. What this data shows us is the shifting perception of consumers regarding their eating habits. Advance online publication.

Guest Recovery 269

Guest Recovery Social Media Food Safety Consumer Goods 269

Indoor Media

JULY 22, 2020

After you’ve claimed ownership of your Yelp page, you want to make sure all of your information is correct, like your NAP: name, address, and phone number. This information, along with accurate store hours and services offered, are vital whether you’re part of a large franchise or small independent auto shop.

Consumer Goods 146

Consumer Goods Customer Service Advertising Email Marketing 146

Perfect Daily Grind

APRIL 4, 2023

These branding techniques largely revolve around disseminating more information about where coffee comes from , including the farmers who grow it. The majority of specialty coffee professionals want to know as much information about origin as possible. Kosta Kallivrousis is the Sales Manager at Algrano in the US.

Consumer Goods 144

Consumer Goods Sustainability Email Marketing Café 144

Next Restaurants

DECEMBER 18, 2019

Aimee Cicero, PR Events Manager of The Brownstein Group suggests creating life-sized menu items as a way of proactive marketing to create a buzz about a restaurant opening. For instance, an article on Business.com that details how to attract customers to your restaurant recommends creating a simple but very functional website.

Social Media 108

Social Media 2020 Influencer Website Management 108