Modern Restaurant Management

JANUARY 8, 2024

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences. Nothing is fraud proof.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Goliath Consulting

SEPTEMBER 7, 2023

Digital Loyalty Programs: Point, Click, Reward Digitize loyalty rewards to make the collection and redemption process seamless. Influencer Marketing: The Modern Word-of-Mouth Influencers can drive a considerable amount of traffic. Opt for micro-influencers as they often have a more engaged local following.

Marketing 78

Marketing SEO Email Marketing Mobile Ordering 78

Rocket Fuel

NOVEMBER 19, 2024

For restaurants, that means harvesting information from internal and external sources. Point-of-service (POS) systems:  POS systems are data powerhouses, tracking information on sales, customer behavior, inventory, labor, vendor invoicing, promotional/coupon usage, loyalty programs, takeout/delivery orders and overall cash flow.

Operations 52

Operations BOH Franchise Franchising 52

The Restaurant Group

NOVEMBER 9, 2020

diners surveyed stated that a single social media post influenced their decision to try a restaurant for the first time. Ryan Goff, Executive Vice President, Social Media Marketing Director at MGH, says, “when done right, social content marketing can have great influence over where diners choose to spend their hard-earned money.”

Social Media 164

Social Media Loyalty Program Customer Service Customer Experience 164

Modern Restaurant Management

JUNE 13, 2024

Effective brand storytelling helps to strengthen emotional brand connections, reinforcing brand loyalty. Whether it's a limited-time offer, a special discount or a loyalty program incentive, promotions provide an opportunity to showcase signature staples in a fresh light and attract new customers while rewarding loyal patrons.

Seasonal Menu 123

Seasonal Menu Loyalty Program Innovation Point of Sale 123

7 Shifts

JUNE 16, 2024

These strategies can combine traditional restaurant advertising techniques like pamphlets, billboards, and radio promotions with modern ideas like running paid ads, advertising on social media, and collaborating with influencers. Then, after about 5 purchases, you can give them a free drink upgrade or a free dessert. a boycott).

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Black Box Intelligence

AUGUST 28, 2024

They also influence how your employees feel about their work. High ratings are often a source of pride and can be used to shout out specific team members. Customer Loyalty: Ratings Influence Repeat Business Average star ratings don’t just attract new customers—they play a crucial role in retaining existing ones.

Loyalty Program 52

Loyalty Program Point of Sale Customer Experience Customer Service 52

Bingage

MAY 9, 2021

81% of consumers are more likely to engage with brands that have reward programs. Introduce a loyalty program. Get a loyalty solution for your Brand. Get Loyalty Solution for Your Brand (Re-engage with Customers & Reactivate dormant accounts). Start Referral program-. how to use loyalty programs?

Small Business 98

Small Business Loyalty Program Social Media Customer Service 98

The Restaurant Times

DECEMBER 17, 2021

Social media marketing software is a smart tool to enhance customer loyalty and engage with your regular clients while giving them information about timings, new flavours or combos, exciting discounts, and community events. Showcase Customer Loyalty Programs. Source: ClassyWish. Source: Pinterest.

Social Media 98

Social Media Loyalty Program Merchandise Point of Sale 98

Modern Restaurant Management

DECEMBER 21, 2022

As mentioned before, this expands the need for loyalty programs, and also demands an agile technology stack that can go where customers are, as well as bring customers in. Loyalty will continue to get more personal and less transactional. Gamification will play a larger role in driving brand loyalty.

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

Modern Restaurant Management

DECEMBER 21, 2022

Expand Customer Loyalty : This year, many restaurants didn’t necessarily see a drop in topline sales, but instead suffered drops in visit frequency. In 2023, companies should lean into growing brand loyalty and engaging more deeply with existing customers even more as they look to offset drops in visit frequency in the category.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Open for Business

MARCH 21, 2023

User-generated content and influencer marketing campaigns are both types of word-of-mouth marketing. Referral programs: One way to encourage positive word-of-mouth is referral marketing. Partner with social media influencers Influencer marketing can be an effective way to reach a new audience.

Marketing 78

Marketing Social Media Email Marketing Customer Experience 78

Black Box Intelligence

APRIL 12, 2023

How Restaurants Can Combat Rising Food Costs Finding the right balance between raising prices and maintaining customer loyalty is crucial. Of course, not all the elements that influence average check size are within your control. On the surface, you might think changing portion sizes or menu prices will work in your favor. But what is?

Food 98

Food Loyalty Program 2023 Customer Service 98

The Restaurant Times

JANUARY 30, 2022

Marketing With Influencers . Approximately 92 percent of respondents believe influencer marketing is an effective kind of marketing, according to the 2019 Influencer Marketing Benchmark Report. Selecting an influencer for your company is similar to selecting a marketing partner. Source: Restaurant Marketing Agency.

Innovation 52

Innovation Marketing Loyalty Program Social Media 52

7 Shifts

JULY 16, 2021

Sourcing Equipment. A common way for coffee shops to get financed is through business loan programs. Planned marketing strategies: Will you have a loyalty program? Keep in mind that every coffee shop is going to be different, influenced by its location, size, and target market. Source: Smart Draw.

License 459

License Hiring Equipment Small Business 459

Indoor Media

APRIL 15, 2021

If you focus too much of your energy on attracting influencers three states away, you may miss out on the folks and families in your neighborhood. Create a Loyalty Program The best way to reward locals is to create a loyalty program they can cash in on. Where you can, make sure to adopt smart, local advertising.

Small Business 88

Small Business Advertising Loyalty Program Sports 88

Apicbase

FEBRUARY 29, 2024

85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. Toast , 2023) 58% of operators said that rising inventory costs was their number one source of financial strain in 2023. million tons in 2020 and 12 million tons in 2021. That’s 4% more than the previous year.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. In fact, customers are even rewarded through generous loyalty programs and restaurants can improve the efficiency of its operations in the process.

Mobile Ordering 215

Mobile Ordering Front of House Customer Service Customer Experience 215

Modern Restaurant Management

JANUARY 2, 2024

The data collected will help create future strategies to identify customer preferences influencing a company's sales and marketing strategies. How was the food sourced or produced? The family dining chain is negotiating insurance programs for franchised restaurant groups to leverage a buying force in the marketplace.

2024 197

2024 Fast Casual Food Safety Insurance 197

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 196

2021 Coupons Loyalty Program Fast Casual 196

Bingage

OCTOBER 5, 2019

Image Source. The customer loyalty program provides valued customers. Getting touch with the customer is important when you are in the restaurant business, a Loyalty programme is significant to get regular customers and even better loyal customers. Image Source. Productive use of CRM and POS system.

Loyalty Program 74

Loyalty Program Social Media Cash Management Seminar 74

Squirrel Systems

FEBRUARY 16, 2024

Consumers are increasingly aware of the environmental impact of their food choices, leading to a surge in demand for locally sourced, organic, and plant-based options. They support online ordering, mobile payments, and loyalty programs and can integrate with third-party delivery services.

2024 52

2024 Technology Menu Mobile Ordering 52

Chowly

MAY 25, 2023

Social media has made an influencer out of everyone. It builds a sense of community and brand loyalty. Many people enjoy using social media as a source of humor and entertainment. If that’s not enough to convince you that your restaurant should be on social media, here are five more reasons why we think it should. #1.

Social Media 52

Social Media SEO Loyalty Program Online Ordering 52

MBB Hospitality

NOVEMBER 28, 2023

These narratives build customer loyalty and can be the defining factor that keeps your tables filled. Invest in staff training programs that not only cover the operational aspects but also educate on the importance of customer experience. Collaborate with food bloggers and influencers to create buzz around your restaurant.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

Modern Restaurant Management

JANUARY 12, 2022

But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands. “Convenience has a reputation for impacting consumer choice in restaurant service, but pricing influences all demographics' decision making.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

DECEMBER 4, 2020

Looking at data sources that include foot traffic data and credit card translation data, the paper analyzes restaurant demand in every county in the U.S. While over half of every age group agreed that businesses' responses had changed their opinions, people aged 18-29 were most likely (64 percent) to be influenced.

Loyalty Program 145

Loyalty Program Online Ordering Fast Casual Consumer Goods 145

BNG Point of Sale

SEPTEMBER 2, 2021

Reducing food waste across your whole operation can have a considerable influence on your bottom-line revenues. Adding more seats does not affect the eating experience for the rest of the guests; rather, each additional seat represents a new source of revenue. . Loyalty Program . Reduce Food Waste .

Food Truck 52

Food Truck Loyalty Program Food Point of Sale 52

Modern Restaurant Management

APRIL 20, 2021

Catering is still a promising source of revenue for restaurants, hotels and venues to continue to capitalize on. The report titled, The Great Restaurant Restart, includes lessons learned from the past year and how they can influence the industry’s future. ” Optimism Is Returning. Paytronix Systems, Inc.,

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

SpotOn

JULY 31, 2024

Our collective goal was to source the best ingredients, give credit to the farmers, and train our staff to tell the story of the greatest avocado ever grown. Sourcing the highest-quality ingredients was our "why." Brand reputation and positioning can influence how menu item prices are perceived.

Food 52

Food Seasonal Menu Pricing Consumer Goods 52

The Restaurant Times

SEPTEMBER 30, 2021

Press-driven marketing activities can have a significant influence on a business than revenue-focused promotions. Source: weeattogether.com. Source: Tremento. Digital billboards, however, are not like this and are programmed to cycle numerous advertisements regularly. Loyalty Programs. Digital Billboards .

Advertising 52

Advertising 2021 Loyalty Program Food Truck 52

Open for Business

SEPTEMBER 2, 2024

It’s an all-important metric that influences everything from menu pricing to operational decisions and beyond. Look into local energy-saving programs that might offer rebates or incentives. A well-designed loyalty program can increase visit frequency and average spend while fostering a sense of connection with your restaurant.

Point of Sale 78

Point of Sale Seasonal Menu Customer Service Inventory 78

Cheetah

SEPTEMBER 30, 2021

As grazing crops were scorched and shriveled, food for livestock has also come at a risk, influencing the meat market. As we keep monitoring upcoming shortages, we plan accordingly and diversify our sourcing to mitigate these risks. As a result, raspberries, strawberries, and much other produce quickly rotted rather than ripening.

Food Supply 148

Food Supply Supplies Pricing Food 148

Gourmet Marketing

SEPTEMBER 23, 2021

Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. There are a number of ways to approach a loyalty program and how it works will ultimately depend on your personal preferences. In-restaurant ideas.

Marketing 61

Marketing 2021 Social Media Website Management 61

Bingage

OCTOBER 5, 2019

Image Source. The customer loyalty program provides valued customers. Getting touch with the customer is important when you are in the restaurant business, a Loyalty programme is significant to get regular customers and even better loyal customers. Image Source. Productive use of CRM and POS system.

Loyalty Program 40

Loyalty Program Social Media Cash Management Seminar 40

The Restaurant Times

JANUARY 28, 2022

Yes, you checked if you had similar competitors around or not, if the footfall of your target audience was as desired, you also decided where you want to source your raw material from, which POS software to go with, and have hired the best staff. . Source: Marketing4Restaurants. Your checklist is on-point. Create A Brand Strategy .

Marketing 52

Marketing Social Media Email Marketing Customer Experience 52

Touch Bistro

JULY 15, 2021

Optimize for Sales: Use menu engineering principles and a bit of behavioral psychology to influence the dishes that diners choose. You can repost any user-generated content about your restaurant that you find online, just as long as you credit the original source in the social media post. Loyalty Marketing. Download Now.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. The top factor influencing the choice to buy alcoholic drinks with take out/delivery relates to ease and safety. Emotional Connection and Loyalty.

2020 196

2020 Point of Sale Fast Casual Online Ordering 196