Modern Restaurant Management

JUNE 17, 2024

But at the same time, 46 percent of Gen Z diners said they value deals and specials as a deciding factor in whether they choose to dine somewhere, which was a greater percentage than other generations. “This generation interacts with loyalty programs so often, what they want from these programs is different from other generations.”

Operations 189

Operations Loyalty Program Mobile Ordering Consumer Goods 189

The Restaurant Group

NOVEMBER 20, 2024

Building a community around your brand fosters loyalty. Collaborate with Influencers and Food Bloggers Partnering with local influencers and food bloggers can expand your reach. Offer Promotions and Discounts Implement Loyalty Programs Reward repeat customers with discounts or freebies.

Loyalty Program 78

Loyalty Program Customer Experience Social Media Customer Service 78

Modern Restaurant Management

MAY 24, 2024

This stresses the need for customer retention programs. Today, customers find restaurant brands through influencers, social media, review sites, and multiple channels. Thus, loyalty programs are the best ROI-driven strategy for customer retention. This customer loyalty stays strong, negating the changing market landscape.

Loyalty Program 175

Loyalty Program Point of Sale Email Marketing Customer Experience 175

7 Shifts

AUGUST 12, 2021

In that sense, make sure to double-check your NAP across the web to ensure its consistency and accuracy, as this directly influences your SEO ranking and search visibility. According to brightlocal , at least 87% of internet users are influenced by reviews and comments. Loyalty Rewards. Special Offers and Promotions.

Marketing 397

Marketing Email Marketing Loyalty Program Social Media 397

7 Shifts

OCTOBER 22, 2024

Keep your hours updated as well, especially if you have special holiday hours or seasonal changes. Host special events Special events like trivia nights, live music, or charity fundraisers help bring in foot traffic and create lasting memories, encouraging customers to return. Use local keywords in your social media posts, too.

2025 195

2025 Marketing Social Media Email Marketing 195

Modern Restaurant Management

MAY 17, 2023

As one of the largest generations of consumers, they continually influence the ways restaurants innovate, and there are identifiable characteristics that differentiate Gen Z consumers from their older counterparts. Loyalty rewards don’t have to include discounts and coupons anymore.

Loyalty Program 189

Loyalty Program Mobile Ordering Social Media Online Ordering 189

7 Shifts

JULY 30, 2021

Influencer Marketing. By partnering with influencers on either of these platforms, you'll be able to get your restaurant in front of a whole new audience. By partnering with influencers on either of these platforms, you'll be able to get your restaurant in front of a whole new audience. Loyalty programs.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

7 Shifts

MAY 23, 2024

Once in your customers' hands, this piece of paper can directly influence what your diners order and how much they spend in one sitting. Increasing restaurant profit by hosting special events Hosting special events is a great way to give your customers a memorable and unique dining experience.

Social Media 195

Social Media Loyalty Program Email Marketing SEO 195

Goliath Consulting

AUGUST 24, 2023

These are the basics of local restaurant marketing to attract customers and cultivate loyalty. Moreover, encourage satisfied diners to leave positive reviews, as these can significantly influence new customers’ decisions. Implement a Loyalty Program Rewarding repeat customers is an excellent way to encourage customer loyalty.

Loyalty Program 78

Loyalty Program Marketing Email Marketing SEO 78

Open for Business

JANUARY 26, 2023

Start a loyalty program Online ordering Piggyback on special events Buy X, get Y free Guest chef or pop up Personalize offers Influencer event Social promotion Jump on seasonal trends Industry night happy hour Invite guests back What are restaurant promotions? Show them how much they mean to you with a loyalty program.

2023 122

2023 Loyalty Program Social Media Seasonal Menu 122

Modern Restaurant Management

OCTOBER 4, 2021

Sit-down restaurant Red Robin, meanwhile, is another example of how branding and brand personality should influence everything about a restaurant, not just the logo design. This is a great marketing opportunity, since it gives you the chance to connect on a more meaningful level and build loyalty with your diners.

Marketing 189

Marketing Loyalty Program Social Media Online Ordering 189

Modern Restaurant Management

OCTOBER 6, 2022

Data reveals that bars with happy-hour programs had an average increase in revenue of 26 percent during happy hours. Happy hour promotions can help build brand loyalty and create a sense of community around your business. Make a Special Menu, Don't Include Everyday Things. Change Up Happy Hour Specials Every Week.

Loyalty Program 203

Loyalty Program Social Media Point of Sale Customer Experience 203

Modern Restaurant Management

MAY 16, 2023

By displaying menu items, offers, and specials on screens, QSR operators can effectively communicate with their customers and influence their purchasing decisions. Advertise New Products or Specials Digital signage is also a great way to advertise new products or specials.

Loyalty Program 156

Loyalty Program Seasonal Menu Advertising Customer Experience 156

7 Shifts

JUNE 16, 2024

These strategies can combine traditional restaurant advertising techniques like pamphlets, billboards, and radio promotions with modern ideas like running paid ads, advertising on social media, and collaborating with influencers. Then, after about 5 purchases, you can give them a free drink upgrade or a free dessert.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Modern Restaurant Management

JULY 6, 2023

Without question the superior answer is a strategy and implementation that creates customized experiences, fosters strong connections, boosts guest engagement and significantly influences customer behaviors. By offering incentives and rewards, restaurants can encourage customers to join the program and willingly provide their data.

Seating 180

Seating Innovation Marketing Loyalty Program 180

7 Shifts

AUGUST 12, 2020

Knowing they have a lunch special on Wednesdays is invaluable knowledge to have, and can inform your own decision making. Instagram influences menus, food presentation, and interior design, and it should be equally influential in your overall marketing strategy. Loyalty programs Who doesn’t love free stuff?

Marketing 418

Marketing 2020 SEO Loyalty Program 418

ChowNow

SEPTEMBER 12, 2024

It’s vital to retain repeat customers, and one of the best ways to do that is with a restaurant loyalty program. These programs keep diners invested and eager for seconds, thirds and beyond. First and foremost, loyalty programs encourage customers to keep coming back, which gives you regular and predictable revenue.

Loyalty Program 78

Loyalty Program Point of Sale Online Ordering Seasonal Menu 78

Social Hospitality

JULY 5, 2019

. ‘Buy One Get One Free’ on special occasions or festivals will attract customers. Test Loyalty Programs. Reward existing customers with loyalty programs and offer incentives for return visits. Reward existing customers with loyalty programs and offer incentives for return visits.

Marketing 170

Marketing Social Media Loyalty Program Email Marketing 170

Modern Restaurant Management

OCTOBER 24, 2023

Surging prices have been top of mind for consumers for two years and counting, leaving restaurant leaders questioning how inflation might influence diners’ behavior and overall spending habits, including their usage of digital ordering and third-party delivery apps– both of which gained momentum during the pandemic.

Ordering 197

Ordering Online Ordering Loyalty Program Customer Experience 197

Modern Restaurant Management

AUGUST 8, 2022

With these tough times innovation is required and restaurants are seizing the opportunity to turn simple WiFi into valuable guest engagement and ultimately a competitive advantage to drive guest loyalty and provide immediate revenue growth. But traditional loyalty programs are antiquated. Personalization is even more impactful.

Social Media 187

Social Media Loyalty Program Email Marketing Point of Sale 187

Goliath Consulting

SEPTEMBER 7, 2023

Beyond basic information, include detailed menus, daily specials, and an events calendar. If a diner always orders vegan dishes, they should receive updates on vegan specials. Digital Loyalty Programs: Point, Click, Reward Digitize loyalty rewards to make the collection and redemption process seamless.

Marketing 78

Marketing SEO Email Marketing Mobile Ordering 78

Modern Restaurant Management

JUNE 13, 2024

These timeless menu items have been meticulously crafted and perfected over the years, holding a special place in the hearts (and stomachs) of many. Effective brand storytelling helps to strengthen emotional brand connections, reinforcing brand loyalty. In the $387.5

Seasonal Menu 123

Seasonal Menu Loyalty Program Innovation Point of Sale 123

The Rail

AUGUST 28, 2024

By Nellia Melnyk, Contributor Relocating a restaurant to a new location is a serious event that, if not handled correctly, can negatively impact your business and customer loyalty. In this article, we will explore the key aspects that need to be taken into account to maintain and even increase customer loyalty when relocating a restaurant.

Loyalty Program 59

Loyalty Program Customer Service Social Media Customer Experience 59

OneDine

AUGUST 12, 2024

It’s the heart of operations, processing orders, managing payments, and providing crucial data that can influence future decisions. Just as a strong defense can prevent the opposing team from scoring, a solid CRM strategy can prevent customer churn and build loyalty.

Technology 52

Technology Loyalty Program Coaching Point of Sale 52

ChowNow

SEPTEMBER 9, 2024

Increase revenue Marketing efforts can help influence what and how much customers order. Special offers and upsells let you shine a spotlight on your most profitable items. If your marketing efforts are focused on increasing loyalty, this is a great KPI to measure. Check out more of our social media posting ideas here.

Marketing 78

Marketing Email Marketing Social Media Loyalty Program 78

The Rail

NOVEMBER 10, 2023

Twitter Ads: Best for timely promotions like lunch specials or happy hour deals , given the platform's real-time nature. Leverage Promotions and Special Offers Discounts, special menus, or limited-time offers (LTOs) can create urgency. Consider Collaborations Partner with influencers or local businesses for joint promotions.

Advertising 59

Advertising Loyalty Program Email Marketing Mobile Ordering 59

Black Box Intelligence

AUGUST 28, 2024

They also influence how your employees feel about their work. Customer Loyalty: Ratings Influence Repeat Business Average star ratings don’t just attract new customers—they play a crucial role in retaining existing ones. Maintaining a high ASR reinforces their loyalty, encouraging repeat visits.

Loyalty Program 52

Loyalty Program Point of Sale Customer Experience Customer Service 52

Bingage

MAY 9, 2021

81% of consumers are more likely to engage with brands that have reward programs. Introduce a loyalty program. Get a loyalty solution for your Brand. Offer “Special cashback” to VIP customers. Get Loyalty Solution for Your Brand (Re-engage with Customers & Reactivate dormant accounts).

Small Business 98

Small Business Loyalty Program Social Media Customer Service 98

Open for Business

JUNE 30, 2023

Done well, building a brand creates an emotional connection with guests before they step foot in a restaurant and builds long-term loyalty that keeps them coming back. Establishing a loyalty program can be a large part of a restaurant’s brand. Understanding your restaurant’s brand can bring in more loyalty.

Loyalty Program 78

Loyalty Program Email Marketing Social Media Customer Experience 78

7 Shifts

JANUARY 7, 2021

Knowing they have a lunch special on Wednesdays is invaluable knowledge to have, and can inform your own decision making. Instagram influences menus, food presentation, and interior design, and it should be equally influential in your overall marketing strategy. Loyalty programs Who doesn’t love free stuff?

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Bingage

JULY 18, 2023

Engage with your audience through compelling content, contests, influencer marketing and collaborations, and customer testimonials. Utilize social media advertising: Invest in targeted ads to reach a wider audience and promote your products or special offers.

Loyalty Program 69

Loyalty Program Email Marketing Social Media SEO 69

Indoor Media

NOVEMBER 4, 2021

Instead, focusing on specials and promotions is best during slow periods to promote your takeout items. Create a Loyalty Program One of the most popular restaurant promotion ideas is a loyalty program. One in every three customers will pick a restaurant with a loyalty program over one without one.

Loyalty Program 78

Loyalty Program Email Marketing Social Media Advertising 78

Restaurant Engine

SEPTEMBER 13, 2023

With more than half of people today saying social media can influence their restaurant choice , it’s never been more important to build a presence on social media. Social media has changed the fabric of society, and it greatly influences people all over the country. The goal is to build loyalty through special deals.

Social Media 59

Social Media Loyalty Program Email Marketing Website Management 59

Bingage

JULY 18, 2023

Engage with your audience through compelling content, contests, influencer marketing and collabrations, and customer testimonials. Utilize social media advertising: Invest in targeted ads to reach a wider audience and promote your products or special offers.

Loyalty Program 61

Loyalty Program Email Marketing Social Media SEO 61

Modern Restaurant Management

JANUARY 9, 2020

Loyalty Program. Almost 70 percent of customers admitted that rewards or loyalty programs do influence their shopping decisions. Loyalty programs can, therefore, go a long way in enticing customers to come back to your cafe versus the competition. Social Media.

Marketing 190

Marketing Email Marketing Loyalty Program Social Media 190

The Restaurant Times

DECEMBER 17, 2021

Social media marketing software is a smart tool to enhance customer loyalty and engage with your regular clients while giving them information about timings, new flavours or combos, exciting discounts, and community events. Showcase Customer Loyalty Programs. Get Social Media Influencers Onboard. Source: ClassyWish.

Social Media 98

Social Media Loyalty Program Merchandise Point of Sale 98

Kounta

DECEMBER 16, 2019

Loyalty program. Capture new customers’ details with a loyalty program. Starting a loyalty program incentivises new customers to give you their information and it’s a great opportunity for you to grow your database. This means that almost half of the customers who signed up for the loyalty program used it!

Loyalty Program 90

Loyalty Program Email Marketing Customer Service Point of Sale 90