EATER

DECEMBER 20, 2024

At the highest point of this mound of goodies is a signature candied fig.) . | Plaza Mayor In the Argentinean capital, waiting in the heat for Genovese sweet bread is an annual holiday tradition In the days before Christmas, devotees usually begin queueing around 6 a.m. Its more akin to a humble loaf of bread, no butter or eggs involved.

Point of Sale 273

Point of Sale Merchandise Pricing Seasonal Menu 273

ChowNow

MARCH 27, 2025

One approach is to use a contribution margin model : after youve calculated food cost, ask yourself how much money is left from the sale of a menu item to cover everything else. Yes, competitor pricing can give you a ballpark idea of what customers in your area expect to paybut it shouldnt be your only reference point.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

Modern Restaurant Management

APRIL 28, 2022

Today, virtual brands are disrupting the foodservice industry, with celebrities, YouTube stars and influencers helping them go mainstream. Case in point: demand for chicken wings skyrocketed during the pandemic, resulting in wholesale prices doubling in many markets. Breaking Into New Dayparts.

Dietary Restrictions 492

Dietary Restrictions Influencer Back of House BOH 492

ChowNow

JANUARY 23, 2025

Regular customers make up the backbone of any restaurants sales , but if you put a group of restaurant owners around a table, the conversation inevitably focuses on growth through new customer acquisition. Sales: 80% of sales typically come from 20% of clients. Software Development: 80% of bugs often result from 20% of the code.

2025 195

2025 Loyalty Program Operations Email Marketing 195

Modern Restaurant Management

OCTOBER 19, 2021

A major pain point for our clients has been navigating regulatory compliance issues such as corporate officer updates, alcohol license and permit renewals, and training team members in proper alcohol service protocol. Once a liquor license is revoked for non-renewal, penalties may prevent immediate application for a new license. ID, Please?

License 540

License Point of Sale Employee Relations Restaurant Law 540

Modern Restaurant Management

JANUARY 8, 2024

This crucial aspect significantly influences the financial success of your Quick-Serve Restaurant (QSR) and plays a pivotal role in thriving within a competitive market. To expedite cash transactions, opt for a Point of Sale (POS) system with a fast-tender feature, predicting the amount of cash the customer might pay.

Point of Sale 419

Point of Sale Customer Service Food Order Customer Experience 419

7 Shifts

OCTOBER 22, 2024

Nowadays, running a successful restaurant takes more than great food and good service. With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. To do so, you must have an optimized website and engaging social media profiles.

Book 195

Book Marketing Email Marketing Social Media 195

Modern Restaurant Management

APRIL 14, 2022

At first glance, factors influencing where to grab a quick bite to eat may seem different from those behind buying a new pair of shoes. Yet they share a similar objective – influencing and serving customers wherever they are and with whatever they want. Now, it’s the same with QSRs. Create an Experience in a Paper Bag.

Retail 475

Retail Customer Experience Online Ordering Point of Sale 475

Modern Restaurant Management

MAY 24, 2024

Today, customers find restaurant brands through influencers, social media, review sites, and multiple channels. It increases the restaurant sales and builds a loyal customer base. Hence, we need to understand the key aspects of developing a loyalty program to increase restaurant sales and explore the ways that can be adopted.

Loyalty Program 439

Loyalty Program Point of Sale Email Marketing Customer Experience 439

ChowNow

FEBRUARY 28, 2025

Optimize Your Restaurants Online Presence Your restaurants online presence is often the first touch point for potential guests, so make it count. Plus, reviews give curious guests insight into what kind of experience they can expect, influencing their decision to place an order. Here are two ways to make a big impact on your local SEO.

2025 195

2025 Email Marketing Social Media Loyalty Program 195

Modern Restaurant Management

OCTOBER 6, 2022

Happy hours can be a great way to increase foot traffic and boost sales for restaurant and bars. Not only does it attract customers during slow times , but it also boosts sales and encourages people to come back. So, it's important to make sure that your happy hour specials are truly appealing from the price point of view as well.

Loyalty Program 510

Loyalty Program Social Media Point of Sale Customer Experience 510

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. March Sales Decline. Same-store sales for restaurants dropped by 28.3 Same-store sales for restaurants dropped by 28.3 percent in March.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

JUNE 26, 2024

The popularity of drive-thru continues as sales are up 30 percent since 2019. An intuitive content management system (CMS) empowers you to feature the right items and promotions at the right time of day to boost sales. At leading restaurant chains, drive-thrus can account for 70 percent of sales or more , so every second counts.

Seating 438

Seating Mobile Ordering Point of Sale Customer Experience 438

Modern Restaurant Management

AUGUST 31, 2023

An increase in sales. Here are some ways: Ask your marketing and sales team. Your restaurant marketing and sales teams will always know what selling points your customers respond to best. Leverage Influencer Marketing Influencer marketing is the other potential goldmine you cannot ignore.

Social Media 386

Social Media Email Marketing Influencer Events 386

Modern Restaurant Management

JANUARY 12, 2022

71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. 65 percent rely on mobile ordering for 11 percent or more of sales. 25 percent rely on mobile ordering for more than 20 percent of sales. Investment in delivery and mobile ordering pays off.

2022 540

2022 Mobile Ordering Guest Recovery Point of Sale 540

Modern Restaurant Management

DECEMBER 7, 2021

Bacardi Limited released its third annual Bacardi Cocktail Trends Report , looking ahead at the key trends impacting the business of cocktails in 2022. “As 2022 brings new perspective, people are coming together with a strong desire to ‘Make Moments Matter. . Much of the current growth in e-commerce is being driven by the U.S.,

2022 495

2022 Point of Sale Sustainability Customer Experience 495

Modern Restaurant Management

MAY 19, 2022

Not only is your menu a key part of the customer experience but consider all major areas of restaurant operations, such as food cost, labor, marketing, accounting, and sales forecasts when making decisions about your menu. Neck and neck with the labor shortage, inflation has recently become a huge issue that operators are forced to combat.

Food Supply 471

Food Supply Waste Point of Sale Inventory 471

Modern Restaurant Management

MAY 17, 2023

As one of the largest generations of consumers, they continually influence the ways restaurants innovate, and there are identifiable characteristics that differentiate Gen Z consumers from their older counterparts. Born between 1997 and 2012, Generation Z is a demographic known for being tech-savvy and socially conscious.

Loyalty Program 475

Loyalty Program Mobile Ordering Social Media Online Ordering 475

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.

Mobile Ordering 540

Mobile Ordering Front of House Customer Service Customer Experience 540

ChowNow

FEBRUARY 28, 2025

Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales. In 2025, the US online food delivery market is expected to reach $424.9 billion in revenue. Customers expect to browse menus, place orders, and pay for their meals with just a few taps of their phones.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Modern Restaurant Management

JUNE 24, 2022

HACCP (Hazard Analysis and Critical Control Point) food safety regulations. HACCP (Hazard Analysis and Critical Control Point) food safety regulations. The idea of creating a well-thought, engaging employee handbook isn’t why restaurateurs go into the food industry. Elements from the ServSafe Certification. Safe food preparation.

Food Safety 494

Food Safety Kitchen Safety Restaurant Law Equipment 494

Modern Restaurant Management

AUGUST 2, 2021

” TableSafe’s data align with a recent report from the National Restaurant Association stating that sales at eating and drinking places escalated in June, with total sales reaching $70.6 Rent Struggle Is Real. 35 percent of ALL small businesses in the U.S. 35 percent of ALL small businesses in the U.S. TableSafe, Inc.,

2021 451

2021 Point of Sale Equipment 2019 451

Modern Restaurant Management

AUGUST 8, 2022

Customers come in many forms, so often the focus is on new customers, but the reality is that repeat, loyal customers are really the starting point. But one thing is a universal truth: Without customers at your tables you will fail. According to Cisco, 96 percent of customers prefer a business that offers free WiFi. Real-Time Offers.

Social Media 470

Social Media Loyalty Program Email Marketing Point of Sale 470

Culinary Cues

MAY 13, 2023

If you want to build an understanding and even a level of competence with a variety of specific skill sets then clubs, resorts, and hotels may be the only place where that can happen. [] VOLUME: A very busy, well-branded restaurant might generate 5of 6 million in annual sales, where a club or hotel can easy boast four or five times that volume.

Hotels 499

Hotels Point of Sale Cash Management Training 499

Modern Restaurant Management

JUNE 17, 2024

” Those words from Katherine Pendrill, Senior Manager, Content Marketing at TouchBistro, should be quite telling for restaurant operators as they point out the opportunity that exists to reach a valuable audience. For instance, Gen Z was driving the recent increase in takeout/delivery sales. average of 43 percent.”

Operations 475

Operations Loyalty Program Mobile Ordering Consumer Goods 475

Modern Restaurant Management

MARCH 3, 2025

For a deeper dive into brand messaging, strategy, and authenticity, creating unified guest experiences, and the orchestration of physical and experiential touchpoints, Modern Restaurant Management (MRM) magazine reached out to The Plaid Penguin’s Founder and Sir Idea Man Joe Haubenhofer. A strong restaurant brand goes beyond a logo.

Social Media 251

Social Media Customer Experience Email Marketing Loyalty Program 251

7 Shifts

APRIL 13, 2021

Integrating sales and data into scheduling ?? When scheduling, Crumpton and his team use 7shifts’ projected sales—which is based on historical sales data that they import from their CAKE Point of Sales system , which integrates with the 7shifts’ platform. They're almost spot-on…” says Crumpton.

Front of House 370

Front of House Point of Sale Back of House Franchise 370

Modern Restaurant Management

SEPTEMBER 8, 2021

According to PwC, consumers are most influenced by their trust in a brand, which also includes places where they’re sure of safety and cleanliness. Without the widespread threat of infection, cleaning was previously more focused on appearance than protecting public health and was not as strategic as it needs to be today.

Kitchen Safety 490

Kitchen Safety Employee Relations Communication Point of Sale 490

Modern Restaurant Management

DECEMBER 15, 2021

That’s a total annual savings of $17,368 just by switching to a supplier that is thinking about their customers’ needs, an enormous savings for a business that may be doing $2 million a year in sales. Restaurants were under pressure long before the pandemic shifted the ground underneath them. per portion.

Food Supply 494

Food Supply Supplies Food Point of Sale 494

7 Shifts

APRIL 3, 2020

Comparing 7shifts’ internal data of 10,000+ restaurants, restaurants are seeing an average weekly decrease in sales of 50% across the board in North America. Evaluate your restaurant scheduling practices to see if you are consistently over-budgeting on labor needs based on your sales.

BOH 368

BOH POS Influencer Point of Sale 368

7 Shifts

AUGUST 12, 2021

In that sense, make sure to double-check your NAP across the web to ensure its consistency and accuracy, as this directly influences your SEO ranking and search visibility. According to brightlocal , at least 87% of internet users are influenced by reviews and comments. Every stage of the client's journey should be examined.

Marketing 397

Marketing Email Marketing Loyalty Program Social Media 397

Modern Restaurant Management

JULY 2, 2021

The National Restaurant Association’s 2021 State of the Restaurant Industry report has some sobering findings: The restaurant industry ended 2020 with total sales $240 billion below the pre-pandemic forecast for the year. As of Dec. 1, 2020, more than 110,000 eating and drinking places were closed for business temporarily or for good.

Social Media 476

Social Media Point of Sale Email Marketing Consumer Goods 476

Embrace the Suck

APRIL 26, 2020

Your sales or guest count for the day are great examples of lagging KPIs: they’ve happened and can’t be changed. These indicators are more predictive than reactive, providing the opportunity to influence and change the future. It’s been happening for a while—you just haven’t felt the heat yet.

Cash Management 439

Cash Management Point of Sale Inventory Bar 439

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. An Unpopular Year. In April, the segment’s customer transactions declined by -70 percent compared to year ago, and improved its declines to -30 percent in December.

2021 424

2021 Fast Casual Fine Dining Point of Sale 424

Culinary Cues

APRIL 15, 2020

It seems that we have reached a point where acceptable casualties is a consideration in so many decisions. Throughout history – restaurants have been integral to civilized communities. Restaurants are more than places where we can fill our stomachs – so much more. restaurants were always one of the first signs of community spirit.

Travel 452

Travel Small Business Point of Sale Back of House 452

Modern Restaurant Management

JANUARY 2, 2024

We've reached a point where we're recognizing the value and limits of these technologies. And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences.

2024 494

2024 Fast Casual Food Safety Insurance 494

Modern Restaurant Management

MAY 31, 2024

Sixty-three percent of adults have worked in the restaurant industry at some point in their lives. Sixty-three percent of adults have worked in the restaurant industry at some point in their lives. This is the first time on record that demand has reached this level two summers in a row.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391