Modern Restaurant Management

DECEMBER 20, 2023

Restaurants are active on popular platforms such as Instagram and TikTok and strategically partner with influencers to extend their reach and influence consumer choices. Influencers can be powerful advocates for restaurants. User-generated content (UGC) shapes your restaurant's online identity.

Customer Experience 493

Customer Experience Innovation Social Media Seasonal Menu 493

Modern Restaurant Management

JULY 3, 2024

Ensure that your site is intuitive and easy to navigate, with clear menus, contact information, and reservation options readily accessible. To cater to the growing demand for convenience, consider integrating online ordering and reservation systems into your website.

SEO 489

SEO Website Management Online Ordering Mobile Ordering 489

Modern Restaurant Management

AUGUST 2, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of LTO impact, influencer impact and no-show fees. ” Influencer Content = Recipe for Success Matter Communications revealed findings from its 2024 Food & Beverage Trends survey. The survey of more than 1,000 U.S.

Influencer 251

Influencer Pricing 2024 Social Media 251

Modern Restaurant Management

DECEMBER 27, 2023

Where Automation Can Help For instance, automated reservation systems and AI-driven customer analytics are enabling restaurants to provide more personalized service, while robotic kitchen assistants are undertaking repetitive cooking tasks, freeing staff to focus on the creative and interpersonal aspects that elevate the dining experience.

2024 506

2024 Food Supply Kitchen Safety Influencer 506

EATER

NOVEMBER 27, 2024

She draws on her Taíno roots alongside West African and European ancestry to create dishes celebrating a rich tapestry of cultural influences. The design blends cherry wood and Indigenous artwork with seating for 30 with a pivoting window wall designed by Tom Kundig that invites natural light and enhances the earthy, welcoming ambiance.

Innovation 315

Innovation Food Truck Seasonal Menu 2004 315

EATER

AUGUST 23, 2023

In New York, you get a heavier Italian food influence. But when that fails I’ll make reservations for a place a couple of weeks out, and then I’ll have to find some people to go with when the date comes up. We ate [at Enrique Olvera restaurant Damian] when we were in LA, and that’s very similar to Cosme. They have the duck carnitas.

Reservations 246

Reservations Back of House Definition Social Media 246

Modern Restaurant Management

OCTOBER 1, 2022

Implement a chatbot to assist users with making reservations, getting information, and answering frequently asked questions. Or you can partner with influencers, invite them to the restaurant, and ask them for a review on their accounts. Leverage visitors’ data and personalize the experience. Meet your guests on social media.

Marketing 508

Marketing Email Marketing Social Media SEO 508

ChowNow

FEBRUARY 12, 2025

A well-crafted email can remind a past guest to stop by again, encourage reservations for a new seasonal menu, or even boost online orders with a limited-time discount. And it works 59% of respondents say marketing emails influence their purchase decisions. Your email should always have a clear next step.

Email Marketing 195

Email Marketing 2025 Marketing Online Ordering 195

7 Shifts

JULY 10, 2020

A seating capacity goal (such as 100% of the allowed seating capacity) or a reservation booking goal A revenue goal—such as a volume number or percentage compared to pre-COVID A follower goal on social media from gaining new interest in your restaurant A return visit goal for diners who return to your restaurant after the grand opening 2.

Events 351

Events Social Media Seating Kitchen Safety 351

EATER

SEPTEMBER 18, 2024

But two weeks later, in Kansas City, I ate dinner while an influencer a table over had his phone stand and ring light set up for the entire meal, shining across the dining room. If I have any power as a food writer to influence behavior, then I’ll use it now: Put your lights away and let us eat in peace. I cannot abide by this.

Social Media 344

Social Media Influencer 2024 Document 344

The Rail

FEBRUARY 7, 2025

Video can highlight your signature dishes , seasonal specials, decadent desserts, and upscale cocktails to encourage reservations. Leveraging Influencer Collaborations Partnering with food bloggers and social media foodie influencers can be a boon for restaurants. Its crucial to pair with the right influencer, however.

Marketing 130

Marketing Serving Loyalty Program Social Media 130

Modern Restaurant Management

JUNE 29, 2020

Nearly three in four said health and safety was by far the biggest factor that might influence their decision to dine out in the coming months. Should people call ahead for a reservation or “wait list” to avoid overcrowding? That means it is incumbent on restaurants to make people feel safe. Consistent execution.

Kitchen Safety 553

Kitchen Safety Customer Experience Website Management Mobile Ordering 553

7 Shifts

DECEMBER 18, 2023

This information can then influence your marketing initiatives. Reservation tracking If your restaurant accepts reservations, you’ll need a tracking tool to manage them. Reservation-tracking tools allow customers to make and edit reservations online. Your team can also adjust reservations directly.

Management 397

Management Management Email Marketing Point of Sale 397

Modern Restaurant Management

MAY 24, 2024

Today, customers find restaurant brands through influencers, social media, review sites, and multiple channels. You can use feedback forms, check your monthly sales report, analyze the reservations made, and even work on the order history. This is one of the most prominent questions that restaurant owners face today.

Loyalty Program 438

Loyalty Program Point of Sale Email Marketing Customer Experience 438

Modern Restaurant Management

JUNE 18, 2020

The good news is that, as a restaurant owner, you've probably had to build up your reserves of these qualities already. Perhaps you've always used Facebook ads, but now approaching a local influencer might be more effective. Be open to trying alternatives and experimenting. Sensitivity.

Marketing 568

Marketing Social Media Email Marketing Innovation 568

Modern Restaurant Management

DECEMBER 17, 2024

. – Scott Snyder, CEO of Bad Ass Coffee of Hawaii Value will always be important to consumers –– as we head into the new year, it will become less of a buzzword and more of a defining and influencing factor in where guests chose to dine.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

Culinary Cues

APRIL 15, 2020

Where dining out just fifty years ago was considered a luxury that was reserved for special occasions, it is now an absolute necessity. [] RESTAURANTS ARE ESSENTIAL TO OUR ECONOMY. million workers. This defines the restaurant industry as one of the top employers in the U.S. and beyond will not survive the impact of mandated closure.

Travel 450

Travel Small Business Point of Sale Back of House 450

Modern Restaurant Management

DECEMBER 4, 2023

With a virtual queuing system, notifications can be sent directly to the customer’s device to inform them of status updates, including unexpected reservation changes or the amount of time remaining until they’ll be seated.

Customer Experience 506

Customer Experience Customer Service Technology Communication 506

Modern Restaurant Management

AUGUST 3, 2021

Invest in your website with clear menus, ample dining room and food photos and include online ordering or online reservation options to serve both sets of customers. Diners want confirmation from their peers that you offer a good experience before they commit, and many want to be seen as influencers by their peers. Build Social Proof.

Customer Experience 539

Customer Experience Email Marketing Social Media Online Ordering 539

Modern Restaurant Management

MARCH 3, 2025

Digging deeper, heat maps and dwell times show how guests interact with a space, influencing layout and service flow. Reservation and waitlist data optimize staffing, table turnover, and guest flow for a seamless experience. The strongest restaurant brands serve more than meals; they serve experiences that leave a lasting impression.

Social Media 251

Social Media Customer Experience Email Marketing Loyalty Program 251

EATER

MARCH 26, 2025

And while these tables can be challenging to book, snagging a reservation tends to be slightly easier if youre a guest of the hotel. That is particularly true for temples of fine dining, such as Plnitude and Le Cinq, which are both highlights of two iconic properties.

Hotels 228

Hotels Book Seasonal Menu Fine Dining 228

Modern Restaurant Management

JULY 23, 2024

The most efficient way to automate compliance is through an AI-driven WFM platform, which serves as the nexus for staffing, scheduling, payroll, and other key operations functions influenced by labor laws. Restaurants should adopt WFM technology with AI at the core to maximize the potential for automation.

Restaurant Law 508

Restaurant Law Employee Relations Kitchen Safety Customer Experience 508

Modern Restaurant Management

JULY 6, 2023

Without question the superior answer is a strategy and implementation that creates customized experiences, fosters strong connections, boosts guest engagement and significantly influences customer behaviors. By offering incentives and rewards, restaurants can encourage customers to join the program and willingly provide their data.

Seating 450

Seating Innovation Marketing Loyalty Program 450

7 Shifts

OCTOBER 1, 2024

For instance, using an online reservation system allows customers to book a table conveniently, saving your staff from having to appease disgruntled customers who were overlooked on the waitlist or turned away. Having an efficient system in place makes sure customers receive their food promptly.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

The Rail

APRIL 11, 2024

By Eric Tress, Contributor If you are looking for an excellent tool to increase your restaurant’s reservations, email marketing is an effective advertising tool you should consider. Restaurant Email Marketing Explained Restaurant email marketing is a powerful tool to connect with guests and drive reservations.

Email Marketing 130

Email Marketing Reservations Marketing Loyalty Program 130

ChowNow

FEBRUARY 7, 2025

Targeted email campaigns, influencer partnerships, and limited-time offers can generate interest. SMS Marketing Perfect for sending time-sensitive promotions, reservation reminders, and personalized offers directly to customers phones. Looking to promote new menu items? Once youve set your goals, link them to measurable outcomes.

Marketing 195

Marketing Email Marketing Social Media Loyalty Program 195

Culinary Cues

MAY 12, 2022

It takes so much effort, time, and money to pull customers in for that first visit – we want to make them feel good about their investment and book another reservation soon. Check out the fifty influencers in the restaurant business – dynamic interviews that approach the challenges of today. Harvest America Ventures, LLC.

Pricing 432

Pricing Consumer Goods Training Small Business 432

EATER

AUGUST 22, 2024

Chris Loupos The “Reservation Dogs” co-creator and Oklahoma native shares his must-visit spots in Tulsa and more If you are reading this and have still not seen Reservation Dogs , I am sure I’m not the first to tell you that you’re missing out. Then you have the Native influence as well.” But there’s lots of pop-ups.

Dine-in 315

Dine-in Reservations Back of House Influencer 315

Modern Restaurant Management

DECEMBER 28, 2023

Diners prefer walk-ins to reservations : Diners were more spontaneous and made more plans to meet up and walk into restaurants. Walk-in parties accounted for almost three-quarters of restaurant tables and were twice as common as reservations. Nearly three-quarters (71 percent) of all reservations were made on mobile.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

SEPTEMBER 16, 2020

One restaurant marketing tip is to find micro-influencers in your restaurant location, and host a micro-influencer free dinner party where you invite those with 2K+ followers for a night of fun and free food in your restaurant. Doing these things accomplishes that and then some. Stacy Caprio, Founder, Accelerated Growth Marketing.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Culinary Cues

AUGUST 21, 2023

Responding to a need in restaurants and the growing influence of the Food Network and a plethora of high-quality cookbooks, colleges began offering degrees in cooking. Becoming a chef was a sought-after career, influenced by the sizzle of media and not always based on reality.

Back of House 419

Back of House Food Supply Government Dine-in 419

7 Shifts

JULY 30, 2021

Influencer Marketing. By partnering with influencers on either of these platforms, you'll be able to get your restaurant in front of a whole new audience. By partnering with influencers on either of these platforms, you'll be able to get your restaurant in front of a whole new audience. Stunnin' (feat.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

Modern Restaurant Management

SEPTEMBER 27, 2024

In addition, many diners will be on the lookout for early mealtime reservations, reflecting dining trends seen over the past several years. Nearly half (49 percent) of respondents will be seeking a reservation during the 4 to 6 p.m. early bird timeslot. Of those, 14 percent plan to book five or more weeks out.

Food Truck 251

Food Truck Fast Casual 2024 Food 251

The Rail

OCTOBER 18, 2022

And more and more restaurants and hospitality businesses are turning to chatbots to assist customers with everything from placing orders to managing reservations. It has been used to help doctors diagnose diseases and it's even influencing the movies we watch on Netflix. So, what do you need to know about chatbots?

Online Ordering 241

Online Ordering Allergens Customer Experience Food Order 241

The Rail

MARCH 7, 2023

Partner with Influencers & Local Businesses Influencer marketing can be a powerful way to reach a new audience and promote your restaurant. Find relevant Instagram influencers in your area or niche, and reach out to them to collaborate on a social media campaign.

Social Media 299

Social Media Customer Experience Small Business Influencer 299

Modern Restaurant Management

OCTOBER 31, 2019

Allow Customers to Make Reservations Online. Adding a simple widget like Open Table’s Make a Reservation for customers brings several advantages. You may question the cost and resources on actively posting on Facebook, Instagram and Twitter but three out five Centennial’s buying decisions are influenced by social media.

SEO 318

SEO Social Media Email Marketing Point of Sale 318

EATER

APRIL 13, 2023

Shutterstock I need the reservation app to embrace the exclamation point! Most restaurants I go to use the service , even those at which you don’t typically need a reservation. The day before a reservation, I inevitably get a text asking me to “reply ‘1’ to confirm your booking or ‘9’ to cancel.” I thought we were cool, Resy!

Reservations 304

Reservations 2016 Communication Influencer 304