Modern Restaurant Management

AUGUST 3, 2021

Invest in your website with clear menus, ample dining room and food photos and include online ordering or online reservation options to serve both sets of customers. Use Facebook, Instagram and/or TikTok to share your unique offerings, daily specials and other events and to interact with customers. Keep it Fresh.

Customer Experience 539

Customer Experience Email Marketing Social Media Online Ordering 539

Modern Restaurant Management

AUGUST 2, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of LTO impact, influencer impact and no-show fees. Another 25 percent said they were investing in special events and one-off promotions, and 24 percent said they were prioritizing takeout and delivery operations. LTO Impact A new Placer.ai

Influencer 251

Influencer Pricing 2024 Social Media 251

ChowNow

FEBRUARY 7, 2025

Increase sales by promoting high-margin menu items and special offers. Targeted email campaigns, influencer partnerships, and limited-time offers can generate interest. Email Marketing Ideal for building loyalty with repeat customers through special offers and updates. Looking to promote new menu items?

Marketing 195

Marketing Email Marketing Social Media Loyalty Program 195

7 Shifts

OCTOBER 1, 2024

For instance, using an online reservation system allows customers to book a table conveniently, saving your staff from having to appease disgruntled customers who were overlooked on the waitlist or turned away. You can also use tablets to relay orders and special requests to the kitchen quickly.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

Modern Restaurant Management

JUNE 18, 2020

The good news is that, as a restaurant owner, you've probably had to build up your reserves of these qualities already. Perhaps you've always used Facebook ads, but now approaching a local influencer might be more effective. Be open to trying alternatives and experimenting. Sensitivity.

Marketing 568

Marketing Social Media Email Marketing Innovation 568

Modern Restaurant Management

MAY 24, 2024

Today, customers find restaurant brands through influencers, social media, review sites, and multiple channels. You can use feedback forms, check your monthly sales report, analyze the reservations made, and even work on the order history. This is one of the most prominent questions that restaurant owners face today.

Loyalty Program 438

Loyalty Program Point of Sale Email Marketing Customer Experience 438

Modern Restaurant Management

JULY 6, 2023

Without question the superior answer is a strategy and implementation that creates customized experiences, fosters strong connections, boosts guest engagement and significantly influences customer behaviors. By offering incentives and rewards, restaurants can encourage customers to join the program and willingly provide their data.

Seating 450

Seating Innovation Marketing Loyalty Program 450

Modern Restaurant Management

DECEMBER 28, 2023

Diners prefer walk-ins to reservations : Diners were more spontaneous and made more plans to meet up and walk into restaurants. Walk-in parties accounted for almost three-quarters of restaurant tables and were twice as common as reservations. Nearly three-quarters (71 percent) of all reservations were made on mobile.

2024 474

2024 2023 Food Order 2013 474

ChowNow

JANUARY 23, 2025

Personalize the Customer Experience Dale Carnegie, author of How to Win Friends and Influence People , once said: A persons name is, to that person, the sweetest, most important sound in any language. Using a guests namewhether in greetings, reservations, or loyalty program interactionscreates a sense of familiarity and respect.

2025 195

2025 Loyalty Program Operations Email Marketing 195

The Rail

MARCH 7, 2023

Partner with Influencers & Local Businesses Influencer marketing can be a powerful way to reach a new audience and promote your restaurant. Find relevant Instagram influencers in your area or niche, and reach out to them to collaborate on a social media campaign.

Social Media 299

Social Media Customer Experience Small Business Influencer 299

7 Shifts

NOVEMBER 14, 2024

With it, you can simulate real-life interactions, such as handling difficult customers, managing order errors, or addressing special dining requests. Some roles, like servers and hosts, may require only a few days of training, while specialized roles, like line cooks or bartenders, may take weeks or months.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Modern Restaurant Management

SEPTEMBER 16, 2020

One restaurant marketing tip is to find micro-influencers in your restaurant location, and host a micro-influencer free dinner party where you invite those with 2K+ followers for a night of fun and free food in your restaurant. Doing these things accomplishes that and then some. Stacy Caprio, Founder, Accelerated Growth Marketing.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Culinary Cues

APRIL 15, 2020

Where dining out just fifty years ago was considered a luxury that was reserved for special occasions, it is now an absolute necessity. [] RESTAURANTS ARE ESSENTIAL TO OUR ECONOMY. To the chef – the canvas is their plate and to the restaurateur it is the art of hospitality, making customers feel welcome and special.

Travel 380

Travel Small Business Point of Sale Back of House 380

The Rail

APRIL 11, 2024

By Eric Tress, Contributor If you are looking for an excellent tool to increase your restaurant’s reservations, email marketing is an effective advertising tool you should consider. Restaurant Email Marketing Explained Restaurant email marketing is a powerful tool to connect with guests and drive reservations.

Email Marketing 130

Email Marketing Reservations Marketing Loyalty Program 130

Modern Restaurant Management

SEPTEMBER 27, 2024

The white paper finds that different chains are utilizing different strategies to bolster foot traffic — including a mix of early-dining specials and limited-time offers. Texas Roadhouse is driving YoY visit growth in the face of price hikes with early dining specials. titled Pricing Strategies Driving Restaurant Visits in 2024.

Food Truck 251

Food Truck Fast Casual 2024 Food 251

Culinary Cues

AUGUST 21, 2023

Responding to a need in restaurants and the growing influence of the Food Network and a plethora of high-quality cookbooks, colleges began offering degrees in cooking. Becoming a chef was a sought-after career, influenced by the sizzle of media and not always based on reality.

Back of House 399

Back of House Food Supply Government Dine-in 399

7 Shifts

JULY 30, 2021

Influencer Marketing. By partnering with influencers on either of these platforms, you'll be able to get your restaurant in front of a whole new audience. By partnering with influencers on either of these platforms, you'll be able to get your restaurant in front of a whole new audience. Stunnin' (feat.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

Modern Restaurant Management

OCTOBER 31, 2019

Allow Customers to Make Reservations Online. Adding a simple widget like Open Table’s Make a Reservation for customers brings several advantages. You may question the cost and resources on actively posting on Facebook, Instagram and Twitter but three out five Centennial’s buying decisions are influenced by social media.

SEO 318

SEO Social Media Email Marketing Point of Sale 318

EATER

APRIL 13, 2023

Shutterstock I need the reservation app to embrace the exclamation point! Most restaurants I go to use the service , even those at which you don’t typically need a reservation. The day before a reservation, I inevitably get a text asking me to “reply ‘1’ to confirm your booking or ‘9’ to cancel.” I thought we were cool, Resy!

Reservations 300

Reservations 2016 Communication Influencer 300

EATER

DECEMBER 1, 2023

Illustration by Bea Hayward Once a luxury reserved for posh dinners, fish roe has become the snack du jour at restaurants across the country — and it’s blurring the lines between casual and formal dining Caviar has gone on a journey over the past few years. At Ladder 4 Wine Bar in Detroit, you can add 28 grams of Kaluga caviar to hash browns.

Fast Casual 317

Fast Casual Fine Dining 2008 Pricing 317

The Restaurant Group

NOVEMBER 20, 2024

Guests should find menus, contact information, and reservation options without a hitch. Collaborate with Influencers and Food Bloggers Partnering with local influencers and food bloggers can expand your reach. Provide Time-Limited Offers Encourage visits during off-peak hours with special deals.

Loyalty Program 78

Loyalty Program Customer Experience Social Media Customer Service 78

Restaurant Clicks

NOVEMBER 3, 2021

The community is lively year-round, with various seasonal outdoor concerts, food markets and bars with great happy hour specials. If you are looking for weekly drink specials or Happy Hour deals in Williamsburg, check out my list of the 21 best spots! Make a Reservation. Make a Reservation. Concord Hill.

Specials 104

Specials Front of House Back of House Bar 104

7 Shifts

AUGUST 12, 2020

Knowing they have a lunch special on Wednesdays is invaluable knowledge to have, and can inform your own decision making. There are dozens of companies that provide high-quality drag-and-drop templates with all the tools you need to take reservations and online orders. Your competitor analysis needs to include the digital space too.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Modern Restaurant Management

FEBRUARY 18, 2020

A lot of places are also offering dine-in only specials or dishes that can only be ordered in-house. Times have certainly changed for the everyday restaurant owner as hyper-connectivity and busy lifestyles continue to influence consumer behavior and where society eats. Mark Bunney, Director of Go-To-Market Strategy at Ingenico Group.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

The Rail

AUGUST 28, 2024

They must be informed in advance about when and where you are moving so that they can plan their visit or reserve a table. Organizing special events, such as an open house or a grand opening , will help attract both existing and new customers. Consider partnering with influencers , bloggers and local media outlets to expand your reach.

Loyalty Program 219

Loyalty Program Customer Service Social Media Customer Experience 219

Modern Restaurant Management

NOVEMBER 11, 2019

The Local Influence. In collaboration with SeedInvest (by Circle), a leading equity crowdfunding platform, and Wavemaker Labs, Miso Robotics opens up reservations for a new series round of equity crowdfunding, targeting to raise up to $30 million. Cristin Illes Kahale. ” US Foods Scholars.

Travel 297

Travel Food Hotels Loyalty Program 297

The Rail

NOVEMBER 10, 2023

Twitter Ads: Best for timely promotions like lunch specials or happy hour deals , given the platform's real-time nature. Leverage Promotions and Special Offers Discounts, special menus, or limited-time offers (LTOs) can create urgency. Consider Collaborations Partner with influencers or local businesses for joint promotions.

Advertising 147

Advertising Loyalty Program Email Marketing Mobile Ordering 147

EATER

FEBRUARY 28, 2023

Diners wait weeks to score a reservation, landing Dept of Culture a leading role among the small but growing class of fine dining West African restaurants across the country. The way Africa was being talked about was always negative,” says Thiam. “[W]hat

Fine Dining 332

Fine Dining Fast Casual Dine-in Presentation 332

7 Shifts

JUNE 16, 2024

These strategies can combine traditional restaurant advertising techniques like pamphlets, billboards, and radio promotions with modern ideas like running paid ads, advertising on social media, and collaborating with influencers. Host off-hour promotions In the US, customers spend an average of $68.99

Marketing 195

Marketing 2024 Email Marketing Social Media 195

EATER

MAY 20, 2022

Howard, on the other hand, says she communicates with guests on Instagram “all day long” and regularly posts last-minute reservation cancellations to Instagram stories for @dame_nyc’s almost 24,000 followers, which get booked within minutes. I realized that there was this dopamine thing that I was no longer getting.

Email Marketing 286

Email Marketing Guest Recovery Point of Sale Social Media 286

EATER

DECEMBER 6, 2022

These 15 restaurants represent the most exciting openings of the year — be sure to try them if you find yourself in these cities and keep an eye out for these names as they shape and influence dining culture in the months and years to come. Some restaurants take time to reveal what makes them special. Hillary Dixler Canavan.

2022 246

2022 Fine Dining Dine-in Food Truck 246

Modern Restaurant Management

DECEMBER 31, 2019

At Yelp, we're seeing restaurants move away from a strictly reservations planning model. Restaurateurs are valuing a hybrid approach to reservations and running a waitlist to manage their floor and seat more diners, especially during the holiday season. Our new Chicken Schnitzel sandwich is heavily influenced by foods of Israel.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Restaurant Clicks

OCTOBER 5, 2021

Special occasions and big events like weddings, anniversaries, graduations, and even corporate meetings in our lives only come around so often, so why not try and make them as unforgettable as possible? Next up is Seasons 52, a New American restaurant that’s perfect for all your special occasion needs. Make a Reservation.

Dine-in 119

Dine-in Specials Book Seating 119

Restaurant Clicks

OCTOBER 13, 2021

Make a Reservation. Make a Reservation. Make a Reservation. Anfora specializes in natural wines, meaning its wines don’t include any additives, and the grapes don’t undergo any chemical treatment. Make a Reservation. Make a Reservation. Make a Reservation. You can also stop in after 4 p.m.

Bar 142

Bar Reservations Seating Back of House 142

Restaurant Clicks

SEPTEMBER 5, 2021

You can find places specializing in Italian dishes, Spanish dishes, and East Asian dishes, among others. Make a Reservation. Nestled in Pittsburgh’s Cultural District, Gaucho Parrilla Argentina specializes in serving Argentinian dishes. Make a Reservation. Make a Reservation. Make a Reservation.

Seasonal Menu 148

Seasonal Menu Online Ordering Reservations Food Order 148

EATER

NOVEMBER 10, 2020

Although not a vegetarian herself, since the publication of her first book in 1987, The Greens Cookbook , Madison has had significant influence on the way Americans eat and cook with vegetables. But then we really didn’t have requests to cater to the special preferences of vegans and others. I’m not sure that there were vegans then.

Fine Dining 278

Fine Dining Seasonal Menu Presentation Dine-in 278

Next Restaurants

APRIL 17, 2024

High-quality food photos and videos are the new currency of cravings, influencing where hungry customers spend their money. Social proof: People are heavily influenced by social media, especially Millennials who love to share their experiences online. Show them preparing the special or adding a finishing touch.

Social Media 125

Social Media Seasonal Menu Customer Experience Specials 125