The Rail

FEBRUARY 7, 2025

Leveraging engaging and authentic video content allows restaurants to showcase their menu offerings, build a recognizable brand identity, and create a loyal base of regulars and word-of-mouth referrals. Showcasing New Menu Items and Specials While many aspects of a restaurant shape the experience guests have, the most important is the menu.

Serving 130

Serving Marketing Loyalty Program Social Media 130

Modern Restaurant Management

FEBRUARY 5, 2025

This "Super" special edition of Modern Restaurant Management (MRM) magazine's Research Roundup has a Super Bowl theme. MVP Menu Performances More than 200 million people tuned in to the Super Bowl last year—many with a plate of wings in front of them. The steepest decline happened between 6-9 p.m.,

2024 309

2024 Food Order Delivery Sports 309

Modern Restaurant Management

JANUARY 17, 2024

Send them a personalized lunch special discount to fuel the rest of their workday, giving them the pick-me-up they were looking for. Create an app to make it easy for Gen Z to place a mobile order, review their regular meals and stay up to date on seasonal specials and rewards.

Loyalty Program 489

Loyalty Program Mobile Ordering Customer Experience Back of House 489

ChowNow

FEBRUARY 12, 2025

A well-crafted email can remind a past guest to stop by again, encourage reservations for a new seasonal menu, or even boost online orders with a limited-time discount. And it works 59% of respondents say marketing emails influence their purchase decisions. Promotions and Discounts Special offers drive customer action.

Email Marketing 195

Email Marketing 2025 Marketing Online Ordering 195

ChowNow

FEBRUARY 7, 2025

Increase sales by promoting high-margin menu items and special offers. Factor in seasonal trends: If your restaurant has seasonal peaks and slow periods, adjust your budget accordingly. You might need to spend more on marketing before busy seasons and scale back during slower months.

Marketing 195

Marketing Email Marketing Social Media Loyalty Program 195

Modern Restaurant Management

MAY 10, 2024

With 22 percent of Gen Zers having at least one immigrant parent and the unlimited access they have to the world through social media, this generation has grown up with more exposure to dynamic cultures; and that global perspective has influenced everything from fashion to food. Be in the right place at the right time.

Social Media 450

Social Media 2024 Seasonal Menu 2023 450

7 Shifts

NOVEMBER 14, 2024

Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. How long should restaurant staff training be?

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Modern Restaurant Management

MAY 16, 2023

By displaying menu items, offers, and specials on screens, QSR operators can effectively communicate with their customers and influence their purchasing decisions. Alternatively, they might try offering a limited time discount on a particular menu item to see if it increases customer traffic.

Loyalty Program 391

Loyalty Program Advertising Seasonal Menu Customer Experience 391

ChowNow

FEBRUARY 28, 2025

Phone orders are prone to human errormisheard items, incorrect addresses, and unclear special requests are all common issues with manual order taking. With your own online ordering system, you can collect emails, send promotions , and encourage repeat business with reward programs or special discounts.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Modern Restaurant Management

JUNE 23, 2023

Are you trying to reach the after-work dinner crowd, leisurely weekend brunch groups, or families looking to celebrate a special occasion? Is your concept a fun dessert spot, do you provide an upscale dining experience, or do you specialize in authentic international cuisine? business park or neighborhood shopping plaza).

Franchise 450

Franchise Franchising Marketing Social Media 450

Modern Restaurant Management

JUNE 13, 2024

These timeless menu items have been meticulously crafted and perfected over the years, holding a special place in the hearts (and stomachs) of many. These are the menu items that customers come back to time and time again, forming lasting connections and becoming ambassadors for brands. In the $387.5

Seasonal Menu 309

Seasonal Menu Loyalty Program Innovation Point of Sale 309

7 Shifts

OCTOBER 1, 2024

From creating a welcoming ambiance to offering unique menu items, let’s explore the ways you can refine your restaurant's customer experience in 2024. Menu and food choices Your restaurant’s menu and food choices can entice or put off customers. Moreover, the menu sets expectations for the dining experience.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

The Restaurant Group

DECEMBER 1, 2024

Introducing new menu items is more than just adding dishes to your offerings—it’s about crafting an experience that captivates your guests and keeps them coming back for more. A well-planned new menu launch not only boosts customer engagement but also reinforces your restaurant’s brand identity.

Menu 88

Menu Social Media Loyalty Program Seasonal Menu 88

Modern Restaurant Management

DECEMBER 28, 2023

As travel season approaches, we anticipate seeing more people lean into making their vacation destinations feel more like home, with an increase in activities like cooking while traveling! Two out of three gift cards were bought to commemorate a special occasion and 87 percent featured a written note.

2024 474

2024 2023 Food Order 2013 474

ChowNow

JULY 19, 2024

A well-thought-out menu is more than just a list of dishes. It’s a strategic tool that influences diner choices, enhances their dining experience, and ultimately drives your restaurant’s success. Are you creating a full menu, a breakfast menu, a brunch menu, or perhaps a seasonal or limited-time menu?

Menu 221

Menu Seasonal Menu Fine Dining Customer Experience 221

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. In addition to gift cards, consumers are looking to bring their favorite restaurant faire to friends and family this holiday season. Diners Show Holiday Spirit.

2020 419

2020 Point of Sale Consumer Goods Seasonal Menu 419

EATER

OCTOBER 26, 2023

These relationships introduced regional culinary practices, but Phuket also felt culinary influences from the greater Muslim world, South Asia, and even Europe by extension. During this time, most of Phuket Town’s restaurants go meat-free, proclaiming the menu change with yellow banners.

Seasonal Menu 322

Seasonal Menu Hotels Back of House Front of House 322

Modern Restaurant Management

DECEMBER 31, 2020

This comprehensive annual report identifies key influences in restaurants, hotels, food, beverage, and hospitality marketing. – We’re excited to see more variety and specialization in Indian food, presenting a bounty of flavors and dishes from all over the country. Four Seasons Hotel Silicon Valley? Carbonate?. ?Do

2021 508

2021 Hotels Airlines Guest Recovery 508

Modern Restaurant Management

SEPTEMBER 27, 2024

Coping with seasonality and fluctuations in business (37 percent) Economic instability impact on F&B businesses This could indicate that a period of inflation in the US, initiated by COVID-19, may well have impacted small businesses in this industry. Most common challenges for US F&B business owners: 1.

Food Truck 251

Food Truck Fast Casual 2024 Food 251

EATER

AUGUST 29, 2024

Photo illustration by Lille Allen Summer may be ending, but ‘tis the season for discounts on all the best stuff to outfit your kitchen, from spatulas to pizza ovens We refuse to believe summer is over, and yet, here we are, awash in tweed fashion ads and Halloween candy displays and the Starbucks fall menu launch.

Seasonal Menu 315

Seasonal Menu Back of House Outdoor Travel 315

EATER

DECEMBER 4, 2023

Making the move from Houston to Philly for school changed more than my winter wear; it exposed me to all sorts of new regional and cultural influences, which were, in turn, shaping my journey into adulthood. So there I was, at 21 years old, trying to mix up the tried-and-true family menu. I was thinking perhaps…” “No.”

Food 354

Food Seasonal Menu Social Media Education 354

Modern Restaurant Management

APRIL 15, 2020

But as much of the story written during the month, it is really the last two weeks that require special attention. So it is quite unsurprising that over a third of respondents indicated discounts and special offers as a way to earn their business, it may be something to test. Guest Check Growth Flat, Widening Spread Between Segments.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

NOVEMBER 17, 2020

Among the highlights: Online Ordering sales of pizza (+9 percent), burgers (+10 percent), and fried chicken (+5 percent) were up from last year, but the largest trend in online ordering was sandwiches and wraps as guests give up on slapping bread together at home and restaurants pivot to menu items that travel well.

2020 402

2020 Mobile Ordering Online Ordering Food Order 402

The Restaurant Group

NOVEMBER 20, 2024

Understanding your audience helps in crafting a menu and ambiance that resonates with them. Collaborate with Influencers and Food Bloggers Partnering with local influencers and food bloggers can expand your reach. Provide Time-Limited Offers Encourage visits during off-peak hours with special deals.

Loyalty Program 78

Loyalty Program Customer Experience Social Media Customer Service 78

EATER

JANUARY 14, 2021

One of my happiest childhood memories is shaking a fat pork chop in a Ziploc bag full of Shake ’n Bake seasoning before my grandmother slapped a few on a tray and put them in the oven. The seeds of this consciousness are now being re-sown by modern-day activists, wellness influencers, and ground-breaking restaurants, like D.C.’s

Food Order 363

Food Order Consumer Goods Seasonal Menu Influencer 363

EATER

MAY 29, 2024

Like the majority-Muslim community in Malaysia and southern Thailand, Sarin cooks halal food, combining versions of Thailand’s greatest hits like pad kaprao and pad thai with southern Thai favorites gaeng som and grilled prawns; the menu attracts a crowd of borderland locals, but it might not make much sense to someone from Kuala Lumpur or Bangkok.

Food 326

Food Government Tourism Influencer 326

Modern Restaurant Management

APRIL 20, 2021

Almost half of all consumers are comfortable ordering via a QR code/app/online menu, this is predominantly driven by those under 55 as under 1 in 4 over 55’s is comfortable and 3 in 4 prefer looking at a physical menu. This is +14pp higher than those comfortable with indoor seating. Spending habits are positiv e.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

EATER

SEPTEMBER 13, 2021

In Michelin parlance, two stars denotes “excellent cooking, worth a detour,” whereas three stars signify “exceptional cuisine, worth a special journey.” Noma has held two Michelin stars for nearly its entire existence — including after its celebrated relaunch in 2018 in a new location with a new, seasonally rotating menu.

Front of House 261

Front of House Fine Dining Seasonal Menu Travel 261

EATER

FEBRUARY 28, 2024

But Goans nurture a deep love for their food, evident in everyday meals (like little touches of pickled fruits) and special occasions (like the 16-layer egg-and-coconut cakes that appear around Christmas). Goa’s incredibly diverse, flavorful cuisine rarely makes appearances in the buzzier areas. Soul Travelling Chatting with the locals.

Seasonal Menu 307

Seasonal Menu Travel Back of House Fine Dining 307

7 Shifts

MAY 23, 2024

We’ve studied what makes the 20% of restaurateurs successful and categorized them into essential categories, including optimizing your menu, providing unforgettable experiences, hosting events, and improving takeout. When done right, menu engineering can grow your sales by as much as 15% ! This is according to a study by Toast.

Social Media 195

Social Media Loyalty Program Email Marketing Seasonal Menu 195

EATER

APRIL 30, 2024

But Num says the exercise isn’t about gathering enough eggs to fill out a menu. Utilizing seasonal, traditional ingredients — mountain crabs, boba pearl-like mushrooms, sour forest mangoes, mole crickets — his sophisticated-yet-unpretentious dishes are upending stubborn perceptions. Chef Num at work. Torching ant eggs.

Seasonal Menu 301

Seasonal Menu Agriculture Food Order Take-out 301

Restaurant Clicks

NOVEMBER 3, 2021

The community is lively year-round, with various seasonal outdoor concerts, food markets and bars with great happy hour specials. If you are looking for weekly drink specials or Happy Hour deals in Williamsburg, check out my list of the 21 best spots! The cocktails are Japanese-influenced and regularly change.

Specials 104

Specials Front of House Back of House Bar 104

Modern Restaurant Management

JUNE 28, 2024

“Our data indicates that QSR burger chains have generally been the hardest hit by the California increase in minimum wage and subsequent increase in menu prices,” writes Hottovy. The chain benefits from a combination of high perceived value through its “3 for Me” menu and service strength through employee retention.

2024 294

2024 Mobile Ordering White Paper Customer Service 294

EATER

NOVEMBER 10, 2020

In an excerpt from “An Onion in My Pocket,” chef Deborah Madison creates a four-course vegetarian menu at a time when vegetarian fine dining was still a foreign concept to many Deborah Madison is the author of nearly a dozen books on vegetarian cooking. But that’s not what influenced my decision to go for a set menu.

Fine Dining 284

Fine Dining Seasonal Menu Presentation Dine-in 284

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Even cost of sales may go down as the ghost kitchen typically has a smaller, more manageable menu. Plant-based Menu Items. Jim Collins, CEO at Kitchen United.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Modern Restaurant Management

FEBRUARY 28, 2020

As added incentive, special deals will be announced each week on Twitter and through Jersey Mike’s email club. Additionally, design elements such as new signage, menu boards, furniture, fixtures and finishes, will be installed to reflect the school’s distinctive spirit and identity. a whole party with the 27-inch long pan.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

DECEMBER 21, 2022

Restaurateurs may very well look to expand beyond the typical pop up, food truck, festival or off-premises event to more interesting, intimate venues like social influencer kitchens, dining rooms and gardens. “I hope the longer growing seasons we’ve seen this year for peppers and tomatoes stick around.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419