7 Shifts

AUGUST 21, 2024

Keeping your office door open is the fastest way to get information about what’s going on at your restaurant. When your team doesn’t have to think about how to communicate, they can more easily share and receive information. Reinforcement makes communication crystal clear and makes it easy for everyone to access pertinent information.

Communication 370

Communication Front of House Back of House Mobile Ordering 370

Modern Restaurant Management

AUGUST 5, 2024

The suit claims that Panera is to blame for the breach, which exposed employees’ personal information, including Social Security numbers. The former employees generally claim that Panera negligently failed to protect their personal information that Panera stored, and also failed to timely notify those affected by the breach.

Employee Relations 197

Employee Relations Insurance Healthcare Restaurant Law 197

7 Shifts

FEBRUARY 16, 2024

Contribute by percentage of tips ✔ Enter tips manually ✔ Distribute tips based on hours worked Download the free Tip Pooling Calculator Template Restaurant Employee Training Manual Template Having a single source of truth means you're giving all employees the same information that they can go back and reference.

Tip Distribution 397

Tip Distribution Download Reference Training 397

7 Shifts

NOVEMBER 3, 2021

According to Norton , a data breach is classified as a “security incident in which information is accessed without authorization.”. In a restaurant this can mean a number of things, but in practical terms a restaurant data breach is where guest or company information is accessed and inappropriately used. Sensitive Employee Information.

POS 370

POS Audits Loyalty Program Information 370

7 Shifts

OCTOBER 1, 2024

Clear descriptions and appealing photos help customers make informed choices and anticipate the flavors and presentation of their meals. Consider including photos, descriptions, and dietary information to further enhance the menu. Moreover, the menu sets expectations for the dining experience.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

7 Shifts

SEPTEMBER 19, 2024

To seeing their pay stub information, estimated payroll, here's what your payroll is going to look like as of right now. They can add and update their banking information on mobile, as well. Now, Avery can check in on the restaurant from home and access his team's information online. That's it—payroll is done!

Cash Management 370

Cash Management POS Customer Experience Food Truck 370

7 Shifts

DECEMBER 18, 2023

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. This keeps information from getting lost in the text and email shuffle. You can then use this information to adjust your menu, make purchasing decisions, or change your pricing.

Management 397

Management Management Email Marketing Point of Sale 397

7 Shifts

APRIL 29, 2021

For more information about eligibility, how much you can get, and what the money can be used for, read our previous post: What the American Rescue Plan Means for Your Restaurant. The SBA suggests the following to prep ahead of applications opening: Verification for Tax Information: IRS Form 4506-T , completed and signed by Applicant.

Restaurant Law 370

Restaurant Law Document Brewery Point of Sale 370

Modern Restaurant Management

FEBRUARY 27, 2024

These errors prompted nearly half (47 percent) of all respondents to “break-up” with a business that shares inaccurate online information, opting instead for a competitor. Just as no one wants to be catfished by a fake dating profile, consumers don't want to be misled by inaccurate business information.

Online Ordering 188

Online Ordering Consumer Goods Customer Service Customer Experience 188

Modern Restaurant Management

NOVEMBER 14, 2024

These agents are naturally sounding conversational assistants made to be intelligent with a restaurant operators’ intended processes, logic, and information – Not to be mistaken with IVR technology when waiting to hear a robotic menu of options represented by pressing a number 1 through 8.

Reservations 100

Reservations Online Ordering Loyalty Program Book 100

Modern Restaurant Management

JULY 26, 2024

While it’s important to get information out quickly, it’s more important to be accurate with the information you disseminate. If your restaurant is involved in a food recall, promptly informing key audiences about what happened and what you’re doing to resolve the situation will calm nerves and retain trust.

Communication 185

Communication Food Safety Social Media Loyalty Program 185

Modern Restaurant Management

FEBRUARY 12, 2024

To prevent issues down the road, it's best to make sure you speak with your attorney to have all the necessary information. If the restaurant uses a third-party hosting service for its website, be sure to get record of the login information and contact information of the service provider.

Social Media 181

Social Media SEO Online Ordering Website Management 181

Modern Restaurant Management

SEPTEMBER 18, 2024

Used properly, data can be like a superpower for business owners, helping them make more informed and strategic decisions. "While "
Used properly, data can be like a superpower for business owners, helping them make more informed and strategic decisions. ."

Restaurant Law 203

Restaurant Law 2024 Consumer Goods Franchising 203

Modern Restaurant Management

NOVEMBER 18, 2024

With that information, insurance companies may offer better pricing to businesses with video surveillance compared to those without a system in place. This information is provided as a convenience for informational purposes only.

Insurance 88

Insurance Back of House Restaurant Law Information 88

Modern Restaurant Management

JULY 28, 2022

Customer data is only one segment of the information you need for good sales insights, marketing information, and business analytics. There are three main types of information your restaurant should collect: Customer Information. Customer information is the personal information of each of your customers.

Loyalty Program 208

Loyalty Program Mobile Ordering Email Marketing Online Ordering 208

Modern Restaurant Management

OCTOBER 15, 2024

The Illinois Biometric Information Privacy Act (“BIPA”), 740 ILCS 14/1, et seq.—a It must also be reminded that the BIPA (and other biometric laws and regulations) is broader on its face than merely fingerprints and facial geometry, and can also encompass information derived from more traditional biometric data.

Serving 167

Serving Restaurant Law Employee Relations Technology 167

Modern Restaurant Management

APRIL 15, 2024

This is why customers should be aware of why the survey is being conducted and how their information will be used. Remember, the purpose here is not to inform but to reassure. If it’s too short, you might fail to get enough information. Customers can be lost to boredom or quit halfway if a survey is too long.

Management 196

Management Management Loyalty Program Social Media 196

Modern Restaurant Management

AUGUST 22, 2024

. "Guests want to know what items are included in each dish, where the products come from, and other information like allergens. Restaurants should be able to provide this information to anyone placing orders or reading a menu.

Allergens 122

Allergens Front of House Food Safety Back of House 122

Next Restaurants

SEPTEMBER 4, 2024

This ensures that your customers are always informed about what’s happening at your restaurant. Also, GMB’s messaging feature allows you to communicate directly with guests, answer questions, or provide information promptly, further enhancing customer relations. It also allows for specific customizations at each location.

SEO 124

SEO Online Ordering Customer Experience Website Management 124

Modern Restaurant Management

SEPTEMBER 21, 2023

Or, if you want information about another city, state, or country, you just need to enter the desired location, like “restaurants in Orlando.” Register with Google My Business : It's a free platform that allows businesses to manage their online information and appear in Google search results.

SEO 203

SEO Website Management Email Marketing Online Ordering 203

Modern Restaurant Management

FEBRUARY 13, 2024

Not only is it a critical sales tool for the franchisor, but it also gives a prospective franchisee vital insight into the franchise opportunity and help them make an informed decision to invest. Where franchisors can miss an important opportunity is in the presentation of the financial information.

Document 187

Document Franchise Franchising Point of Sale 187

Modern Restaurant Management

OCTOBER 3, 2024

This information is provided as a convenience, and it must not be assumed that it has detected all unsafe acts or conditions. This information is not professional advice; it is designed to assist you in recognizing potential safe work problems and not to establish compliance with any law, rule or regulation.

2024 180

2024 Kitchen Safety Insurance Equipment 180

Modern Restaurant Management

NOVEMBER 12, 2024

Also, incorporating a severe weather preparedness plan into new hiring training and posting it in break rooms and common areas ensures staff are informed and prepared. Keeping one of these devices in the manager’s office ensures easy access to accurate information for timely decision making.

2025 100

2025 Training Communication 2024 100

Modern Restaurant Management

SEPTEMBER 23, 2024

Too much information – Most people today have much shorter attention spans than in years past. Creating long, repetitive training sessions can quickly overwhelm employees with details, impacting their ability to retain crucial safety information and apply it when moving through hazardous areas of the restaurant.

Training 176

Training Kitchen Safety Food Safety Front of House 176

T-Ching

JANUARY 20, 2022

The post Tea Talk; Honoring the Linage of Tea Information and Education appeared first on T Ching. Tea Talk; Remembering newsletter from 1993 on the pleasures of tea.

Education 80

Education Information 80

SpotOn

JULY 31, 2024

Phone calls, emails, and text messaging—we communicate with them every day, but cybercriminals use them to steal information and money. This is done through social engineering, a manipulation technique that exploits human error to gain access to private information, valuables, or systems. What is vishing?

Social Media 105

Social Media Information Download Customer Service 105

Modern Restaurant Management

SEPTEMBER 26, 2023

To prevent chargeback abuse, restaurants should ensure that they partner with delivery apps that have a policy of reviewing information before automatically granting refund requests. Account Takeover (ATO ): With ​A​TOs, social engineering is used for phishing account information from customers or drivers.

Delivery 197

Delivery Food Consumer Goods Food Order 197

Modern Restaurant Management

APRIL 3, 2023

Collecting and analyzing real-time data allows operators to make more informed decisions that can optimize operations, increase efficiencies, boost revenue, reduce waste, cut costs, and drive restaurant growth. Accessing real-time data for more informed decision making.

Audits 189

Audits Food Safety Food Truck Information 189

Modern Restaurant Management

OCTOBER 20, 2023

Using this data to inform marketing efforts brought significant success. This data can help to inform improvements in restaurant marketing, customer experience and your digital presence. As restaurants look to first-party data to inform marketing techniques, they may quickly become overwhelmed by the quantity available.

Marketing 197

Marketing Loyalty Program Email Marketing Coupons 197

Modern Restaurant Management

MARCH 6, 2024

While these are more of an entertainment experience, it is more likely that other XR-based technology (Extended Reality) like Augmented Reality be used to provide unique and improved information and improved customer experiences. Holographs can also be used for brand differentiation, creating visually striking experiences that draw customers.

Customer Experience 189

Customer Experience Entertainment Customer Service Transportation 189