Modern Restaurant Management

JANUARY 16, 2025

While this helps lower their carbon footprint, a good portion of all those produced goods must be moved from point A to point B. While this helps lower their carbon footprint, a good portion of all those produced goods must be moved from point A to point B. In the U.S.,

Sustainability 221

Sustainability Delivery Recycling Food 221

ChowNow

FEBRUARY 21, 2025

For operators, restaurant apps mean higher sales, greater customer retention, and smoother day-to-day operations. They help with reservations and table management, staff scheduling and time management, inventory tracking, rewards programs, automated marketing, and more. Online ordering and delivery apps.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

APRIL 10, 2024

According to September 2023 numbers from the National Restaurant Association , 49 percent of restaurants reported year-over-year increases in same-store sales. Leverage Data to Personalize Experiences Every day, restaurants generate vast volumes of data from their point-of-sale (POS) systems. Coffee in 2023. Data from the U.S.

2023 492

2023 Point of Sale Loyalty Program 2024 492

Modern Restaurant Management

FEBRUARY 27, 2023

Different restaurant models achieve a break-even or profitability point at varying times. Increase Restaurant Sales The best way to increase a restaurant’s cash flow is to increase sales. By minimizing the menu options, a unit can limit the amount of inventory needed to order each week.

Cash Management 474

Cash Management Point of Sale Inventory Email Marketing 474

ChowNow

FEBRUARY 13, 2025

Identify your biggest pain points. An inventory management system with automated restocking alerts keeps your stock levels in check. Are you aiming to speed up service, cut labor costs, or increase online sales? Can it increase sales or customer retention? Start by pinpointing where your restaurant struggles the most.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

APRIL 19, 2021

Online sales, curbside pickup, and delivery skyrocketed as restaurants scrambled to adapt. Inventory software should integrate with your POS, so you have a running theoretical inventory that you can reconcile with actual inventory at whatever cadence you prefer. Labor can similarly benefit from a tech upgrade.

Guest Recovery 473

Guest Recovery Point of Sale Inventory Back of House 473

Modern Restaurant Management

JUNE 15, 2021

Inventory stock changed significantly. Restaurants have responded to capture more off-premises sales by improving digital menus, whether found in-app, through a Google search or on store screens. When the pandemic hit, many restaurants focused on expenses. Menus were trimmed to a fraction of original size.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

7 Shifts

JUNE 4, 2021

Inventory turnover ratio. Break-even point. Sales per labor hour. Your CoGSs is an essential number to have when determining your menu prices, inventory and impacts your net profit margin. To calculate your COGs, you need the following numbers: Beginning Inventory, or the value of the inventory you start with.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

MAY 15, 2023

With the right partner, mobile ordering: Integrates seamlessly with your point of sale, enabling employees to focus on the guest experience, not managing delivery orders by phone or a separate app. Enhance Your Digital Presence Grubhub projects 40 percent of restaurant orders in 2023 will take place online.

Customer Experience 493

Customer Experience Delivery Loyalty Program Mobile Ordering 493

Lavu

NOVEMBER 29, 2024

Real-time inventory systems help restaurants cut food waste , save money, and improve operations. Here’s how: Track Stock in Real-Time : Monitor inventory levels instantly to avoid overstocking or understocking. Forecast Demand : Use sales data to predict future needs and order the right quantities.

Waste 78

Waste Inventory Food Point of Sale 78

Modern Restaurant Management

MAY 19, 2022

Not only is your menu a key part of the customer experience but consider all major areas of restaurant operations, such as food cost, labor, marketing, accounting, and sales forecasts when making decisions about your menu. Neck and neck with the labor shortage, inflation has recently become a huge issue that operators are forced to combat.

Food Supply 469

Food Supply Waste Point of Sale Inventory 469

Modern Restaurant Management

MAY 31, 2022

Below is more information about restaurant reporting and a list of the best reporting practices restaurants should consider following. For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting. Everything nowadays is trackable.

Point of Sale 491

Point of Sale POS Download Customer Experience 491

Modern Restaurant Management

JUNE 10, 2024

This means collecting and analyzing data points such as dining preferences, frequency of visits and average spending. Transparency with customers about how their data is used and giving them control over their information is also crucial for maintaining trust. A crucial part of doing this well is using customer data wisely.

Customer Experience 443

Customer Experience Point of Sale Customer Service Innovation 443

Modern Restaurant Management

JUNE 6, 2022

Many operators relied on gut instinct, without a comprehensive view of their data to inform their decisions. Many operators relied on gut instinct, without a comprehensive view of their data to inform their decisions. Technology can show historical sales patterns, which can help improve tasks from staffing to ordering.

Audits 474

Audits Kitchen Safety Back of House Point of Sale 474

Modern Restaurant Management

SEPTEMBER 3, 2024

By focusing on key technologies like point-of-sale (POS) systems, local dining businesses can maximize their investments and position themselves for success in a digital-driven industry. The right restaurant technology is essential to make it all happen.

Loyalty Program 458

Loyalty Program POS Online Ordering Customer Experience 458

Modern Restaurant Management

JUNE 10, 2021

The choices restaurants make today on how to invest in marketing and leverage various food sales channels will have profound impacts for years to come. An emerging metric of success in the restaurant analyst community will be surrounding “percent direct digital” sales.

Airlines 493

Airlines Consumer Goods Point of Sale Hotels 493

Modern Restaurant Management

MARCH 12, 2021

Company leaders know that their frontline squads have a unique vantage point and valuable insights. Restaurants have made great strides in the digital realm—from contactless payments to online ordering—but 32 percent of them feel like they could add to their technology stack to optimize operations.

Mobile Ordering 493

Mobile Ordering Front of House Communication Online Ordering 493

Lavu

NOVEMBER 29, 2024

Running a restaurant is tough, and poor inventory management can make it even harder. That’s where POS inventory tools step in to help. Research shows that using POS systems can reduce stockouts by 15% and cut excess inventory by 10% , directly improving profitability.

POS 78

POS Inventory Waste Point of Sale 78

Modern Restaurant Management

JULY 8, 2020

When point of sale (POS) systems were introduced, restaurants learned they could provide better service to guests and improve business decisions and management. One year ago we walked into a Cambridge, Massachusetts restaurant for the first day of field research. Our palms were sweaty from the excitement and anxiety.

Hospitality 520

Hospitality Technology Mobile Ordering Food Safety 520

7 Shifts

SEPTEMBER 20, 2021

The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Point of Sale (POS) Terminals.

Technology 370

Technology Front of House Social Media Back of House 370

7 Shifts

APRIL 25, 2022

Restaurant business intelligence , or BI, “leverages software and services to transform data into actionable insights that inform an organization's strategic and tactical business decisions.” Gathering the data can be easy—but the true value in business intelligence for restaurants comes from the decisions it informs.

Operations 370

Operations Point of Sale Inventory Restaurant Law 370

Lavu

FEBRUARY 28, 2025

Start by analyzing these Top 7 POS Sales Reports to know where your restaurant is headed. These reports help you understand sales trends, manage inventory, optimize staffing, and improve customer satisfaction. Sales Exceptions Reports : Spot voids, refunds, and discounts to minimize losses and detect irregularities.

POS 78

POS Point of Sale Inventory Cash Management 78

7 Shifts

FEBRUARY 5, 2021

The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it’s just the beginning. Partender 3.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

Modern Restaurant Management

JANUARY 13, 2022

Diners are then informed and happy while fully utilizing the tables you have. Restaurant efficiency is the key to making a profit in an industry with thin margins and fierce competition. Inefficient restaurants are usually the result of a combination of, if not, all of the following factors: Bad stock management and rotation.

Front of House 545

Front of House Kitchen Safety Customer Service Point of Sale 545

Modern Restaurant Management

JANUARY 20, 2022

Some of the biggest disruptors will result from the increase in information technology, autonomous vehicles, automation and robotics in the kitchen, and AI chefs. One of the most obvious aspects of this interaction is that there is not a single human involved besides the consumer. How AI Will Change Consumers Restaurant Experience.

Food Order 520

Food Order Waste Online Ordering Email Marketing 520

Modern Restaurant Management

AUGUST 27, 2024

By the time you manage inventory, staffing, customer demand and narrow profit margins, the last thing you want to think about is the IRS. Taxes you collect from others on behalf of government agencies, such as the employee portion of employment taxes and sales taxes from your customers, are considered trust fund taxes.

Audits 470

Audits Cash Management Point of Sale Document 470

7 Shifts

DECEMBER 18, 2023

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. This keeps information from getting lost in the text and email shuffle. The role of a restaurant manager is always in motion. Not sure if something got done earlier in the week?

Management 397

Management Management Email Marketing Point of Sale 397

Modern Restaurant Management

DECEMBER 30, 2020

This edition of MRM Research Roundup features top trends for 2020, how 2020 changed food and the year's top wines. Top Restaurant Trends. BentoBox released its comprehensive 2020 Restaurant Trend Report. spent per order, on average, across restaurant websites.

2020 528

2020 Merchandise Retail Point of Sale 528

The Rail

NOVEMBER 15, 2024

A modern point of sale (POS) system utilizes modern technology that can help streamline your business operations and improve the guest experience. By integrating it with your other systems, you are able to grow your restaurant and manage your inventory, employees, and sales data with ease.

POS 130

POS Cash Management Point of Sale Customer Experience 130

Modern Restaurant Management

DECEMBER 16, 2021

While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Restaurants juggle multiple operations simultaneously on any given day, from tracking sales to planning logistics and maximizing the customer experience.

2022 473

2022 Hospitality Loyalty Program Point of Sale 473

Modern Restaurant Management

MARCH 11, 2025

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." Landlord/Tenant Disputes : in my practice, I have seen a huge increase in lease disputes.

Mobile Ordering 221

Mobile Ordering Kitchen Safety Fine Dining Food Safety 221

Modern Restaurant Management

JUNE 26, 2024

The popularity of drive-thru continues as sales are up 30 percent since 2019. Guests also want to be engaged and well-informed throughout the ordering process. An intuitive content management system (CMS) empowers you to feature the right items and promotions at the right time of day to boost sales.

Seating 437

Seating Mobile Ordering Point of Sale Customer Experience 437

Modern Restaurant Management

JULY 30, 2020

Orders from online channels and delivery partners had to be manually entered into its previous Point-of-Sale (POS) system, and manually delivered to the kitchen. They also had a tremendous amount of data from disparate sources with no way to efficiently aggregate and analyze inventory, customer preferences and more.

Technology 383

Technology Operations Loyalty Program Point of Sale 383

The Rail

NOVEMBER 1, 2024

Cloud-Based Inventory Management Inventory is one of a restaurant's most crucial assets , and ensuring a smooth transfer from one location to another can be daunting. Cloud-based inventory management systems help streamline this process by allowing restaurant owners to track and update their inventory in real time.

Innovation 130

Innovation Transportation Loyalty Program Social Media 130

7 Shifts

APRIL 29, 2021

For more information about eligibility, how much you can get, and what the money can be used for, read our previous post: What the American Rescue Plan Means for Your Restaurant. The SBA suggests the following to prep ahead of applications opening: Verification for Tax Information: IRS Form 4506-T , completed and signed by Applicant.

Restaurant Law 370

Restaurant Law Document Brewery Point of Sale 370

Modern Restaurant Management

JULY 5, 2023

This trend is primarily driven by advancements in point of sale (POS) systems and the availability of white label, plug-and-play online ordering systems. Simultaneously, the industry is coping with cost pressures and demanding streamlined tech solutions that consolidate operations.

Hospitality 449

Hospitality Customer Experience Loyalty Program Customer Service 449

Modern Restaurant Management

JULY 24, 2023

Now, consumers want unequivocal proof that restaurants are taking every safety precaution, and that proper food safety protocols have been followed from the point of origin to the point of consumption. Validating and verifying food safety. Another crucial aspect of modern restaurant supply chains is validation. Building consumer trust.

Supplies 419

Supplies Sustainability Food Supply Food Safety 419