The Rail

JANUARY 24, 2025

By Heather Langley, Contributor A restaurant point of sale (POS) system is home to a vast amount of personal information, including customer data and payment information. Restaurant owners need to take measures to keep their POS systems safe and secure to protect both business and customer data.

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Modern Restaurant Management

FEBRUARY 12, 2025

They’re comfortable telling technology pertinent information about themselves and then allowing technology to do the work on their behalf. The workforce has changed; the game has changed, and it's affecting your ability to effectively hire for your restaurant. Said another way: they don’t search.

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Lavu

MARCH 13, 2025

POS systems do more than handle payments they utilize POS data to help restaurants analyze and manage seasonal sales trends. By leveraging POS data, restaurants can adjust inventory, staffing, and marketing strategies to maximize profits during busy periods and minimize waste during slow seasons.

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Lavu

FEBRUARY 28, 2025

POS systems do more than just process payments they enable restaurants to personalize menus by analyzing customer data. Learn more in our latest post: How POS Systems Enable Menu Personalization. Example : OMaddys in Florida uses its POS data to refine menus based on feedback, boosting customer loyalty and satisfaction.

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ChowNow

FEBRUARY 28, 2025

Additionally, integrating delivery orders directly into your restaurants POS system eliminates the need for manual entry, decreasing the chances of duplicate or lost orders. Here are the key features to look for when evaluating your options: Easily integrates with your existing POS system. Greater numbers of happy customers.

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ChowNow

MARCH 13, 2025

Juggling multiple food delivery apps means switching between tablets, manually entering orders into the POS, and trying to keep track of ever-changing fees and commissions. Most platforms require restaurant staff to log into a separate device, respond to orders in real time, and manually transfer details into the POS system.

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Modern Restaurant Management

JUNE 9, 2022

But independently owned, more agile operations can out-maneuver big brands by leaning on their point of sale (POS) platforms to increase sales and expand their client bases. Consider tapping into the treasure trove of customer information your POS platform contains. Gather information to help you innovate processes.

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Lavu

FEBRUARY 28, 2025

Start by analyzing these Top 7 POS Sales Reports to know where your restaurant is headed. Quick Tip : Use modern POS systems like Lavu for real-time, cloud-based reporting to simplify decision-making. Top 7 POS Reports for Sales Trend Analysis: Boost Your Restaurant’s Performance 1.

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Lavu

NOVEMBER 30, 2024

POS integrations simplify restaurant operations by automating tasks, reducing errors, and improving customer service. For smoother adoption, choose a reliable POS system with integration compatibility, roll out in phases, and train your staff effectively. When backend systems work efficiently, it leads to faster, more accurate service.

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ChowNow

MARCH 7, 2025

Customer data can help you improve operations and make more informed decisions about staffing and inventory. POS Data : Every in-store and online transaction provides insights into order history, average spend, most popular menu items, and peak sales times. It improves operational efficiency.

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Modern Restaurant Management

JULY 28, 2022

Customer data is only one segment of the information you need for good sales insights, marketing information, and business analytics. There are three main types of information your restaurant should collect: Customer Information. Customer information is the personal information of each of your customers.

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Modern Restaurant Management

MARCH 26, 2020

At a time when most food and beverage leaders wouldn’t consider launching a new concept without a deep dive into the data, most lack even basic information about technology maintenance that could drive cost-saving, satisfaction-enhancing change. As the industry gets on the road to recovery, this will be more important than ever.

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ChowNow

FEBRUARY 28, 2025

When customers order through a third-party app, you dont get access to their contact information, making it harder to bring them back. That means you dont have access to valuable customer information or an easy way to engage with customers to encourage repeat orders outside the platform.

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Online Ordering Ordering Email Marketing Mobile Ordering 195

ChowNow

FEBRUARY 13, 2025

For example: If you want to improve efficiency look for software that integrates with your POS and kitchen systems. A Modern POS System Powers Transactions and Data-Driven Decisions Every restaurant needs a POSperiod. Are you aiming to speed up service, cut labor costs, or increase online sales?

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2025 Technology Loyalty Program Mobile Ordering 195

ChowNow

MARCH 27, 2024

We’re thrilled to announce a significant leap forward for ChowNow: we’ve acquired Cuboh, a leader in POS integration for restaurants! Enhanced analytics Cuboh’s real-time analytics provides insights into your sales performance across different platforms, helping you make informed decisions without dedicating hours each week.

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Lavu

NOVEMBER 29, 2024

That’s where POS inventory tools step in to help. Key Ways POS Systems Save Restaurants Money: Real-Time Tracking : Automatically updates stock levels as orders are placed, reducing waste and preventing stockouts. When a customer places an order, the POS system instantly adjusts inventory levels for each ingredient used.

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Modern Restaurant Management

SEPTEMBER 3, 2024

By focusing on key technologies like point-of-sale (POS) systems, local dining businesses can maximize their investments and position themselves for success in a digital-driven industry. Additionally, look for POS systems offering robust security features to protect sensitive customer and business data.

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Loyalty Program POS Online Ordering Customer Experience 458

Modern Restaurant Management

SEPTEMBER 12, 2022

Enabling guests and staff of all skill levels to have a positive first interaction with an interface should be the goal of a modern and advanced restaurant POS. Common weak points for restaurants are legacy POS systems, which are easy targets for attacks. Leverage data for insight and strategy.

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Technology Point of Sale POS Mobile Ordering 531

Lavu

NOVEMBER 29, 2024

Use your POS system to analyze sales, profitability, and trends. With tools like Lavu ‘s cloud-based POS, you can simplify data analysis and make informed changes to boost sales and profits. Use this information to manage inventory, adjust pricing, and take advantage of high-demand periods.

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POS Menu Seasonal Menu Point of Sale 78

Modern Restaurant Management

DECEMBER 1, 2021

Use data to allow you to make informed decisions for your restaurant. Your POS should be able to integrate with your restaurant’s technology, whether the back or front-of-house. Essentially (as if you didn’t already know), your POS is where the order originates. Point of Sale. We think so! Back-of-House.

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Modern Restaurant Management

MARCH 27, 2020

The information enables them to make informed decisions owners to know busy times and food preferences for a particular season. Restaurants integrating AI in their POS systems can trim business operating expenditures thanks to a complete analytical data picture. Food Waste Reduction. Smart Inventory Management.

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Modern Restaurant Management

AUGUST 5, 2024

The suit claims that Panera is to blame for the breach, which exposed employees’ personal information, including Social Security numbers. The former employees generally claim that Panera negligently failed to protect their personal information that Panera stored, and also failed to timely notify those affected by the breach.

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Modern Restaurant Management

MAY 31, 2022

Below is more information about restaurant reporting and a list of the best reporting practices restaurants should consider following. For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting. Overview: Reporting in the Restaurant Industry.

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Point of Sale POS Download Customer Experience 491

Modern Restaurant Management

MAY 1, 2023

First, they typically store significant customer and employee data, including names, addresses, and credit card information. For example, POS systems have proven to be particularly vulnerable. 75 percent of all data breaches that impacted restaurants originated from a compromised POS system.

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Insurance Email Marketing Employee Relations Customer Experience 508

Modern Restaurant Management

SEPTEMBER 24, 2021

Delivery reports should show you general information like order amounts, as well as more specific details including item breakdowns in each third-party order as well as your own in-house delivery orders. Direct All Orders to Your POS. It’s crucial that you know where every online order is originating from.

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Delivery Insurance Online Ordering Customer Service 537

Modern Restaurant Management

AUGUST 7, 2024

" Chirone's best practical advice for avoiding marketing mistakes includes: being consisitent, having a balanced marketing mix and leveraging the POS. "Consistency The right POS system can help you pull key performance indicators (KPIs). The right POS system can help you send surveys and prompt reviews.

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7 Shifts

NOVEMBER 14, 2024

A well-informed team improves service, enhances the dining experience, and reduces errors in the kitchen. First, you must have a dedicated training plan for cashiers that covers using the POS system, handling payments, and managing customer queues to reduce wait times during peak hours. Let’s say you run a fast-casual restaurant.

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Modern Restaurant Management

AUGUST 26, 2024

This platform could integrate with the restaurant's existing POS system. Driver Interface Profile creation and verification: Couriers should be able to create a profile and add personal information. Order information: Couriers should know the delivery address, order contents, and customer phone number.

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Delivery Mobile Ordering Online Ordering Customer Service 448

Lavu

FEBRUARY 28, 2025

Lavu is the clear leader in the pizza POS industry, named the #1 POS System for Pizza Restaurants by Forbes for its unmatched features tailored to the unique needs of pizza restaurants. Quick Comparison Table POS System Starting Price Best For Key Features Lavu $19.99/month A well-suited POS system should cater to these demands.

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ChowNow

FEBRUARY 19, 2025

Yes, it does take time, but not as much as youd think, so long as you follow these seven stepsyour team will learn faster, retain information better, and not disrupt business. The reality is that restaurant teams are busy, and learning a new POS system, delivery app, or inventory tool can feel like one more thing to juggle.

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Modern Restaurant Management

APRIL 10, 2024

Leverage Data to Personalize Experiences Every day, restaurants generate vast volumes of data from their point-of-sale (POS) systems. They’re using that information for myriad purposes—from effectively managing inventory to launching new menu items.

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2023 Point of Sale Loyalty Program 2024 492

Modern Restaurant Management

MAY 11, 2022

More than 10 years ago, IPC began adopting GS1 Standards in collaboration with GS1 US, the not-for-profit information standards organization. IPC required vendors to leverage GDSN for sharing master product information. “Everything in our supply chain is based on GS1 Standards. Benefits Are Realized.

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Inventory Management Management Food Supply 547

Modern Restaurant Management

JANUARY 27, 2021

Most modern POS services make it easy to set up an online ordering form that integrates with the rest of your operations. The messaging can be informative (“Direct orders are the best way to support our business”) or incentivizing (“Lowest prices guaranteed when you order from our website or app”). Popup Modal.

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Ordering Online Ordering Social Media Delivery 539

7 Shifts

NOVEMBER 3, 2021

According to Norton , a data breach is classified as a “security incident in which information is accessed without authorization.”. In a restaurant this can mean a number of things, but in practical terms a restaurant data breach is where guest or company information is accessed and inappropriately used. Sensitive Employee Information.

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POS Audits Loyalty Program Information 370

Modern Restaurant Management

DECEMBER 30, 2020

POS Software Market. NCR Corporation leads the global restaurant point-of-sale (POS) software market according to research and consulting firm RBR. The Global POS Software 2020 Report conducted by RBR indicates that NCR POS software has 25 percent market share in the restaurant subsegment.

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2020 Merchandise Retail Point of Sale 528

Modern Restaurant Management

APRIL 19, 2021

Inventory software should integrate with your POS, so you have a running theoretical inventory that you can reconcile with actual inventory at whatever cadence you prefer. The problem for most brands, however, is that gathering this information is time consuming and cumbersome.

Guest Recovery 473

Guest Recovery Point of Sale Inventory Back of House 473

Modern Restaurant Management

DECEMBER 10, 2021

A quick look at your POS data will identify the top three selling items on your menu. When your customers are looking for somewhere to eat, they type what they want into Google to get the information they need. This information includes your location, hours of operation, menu, and reviews.

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