Modern Restaurant Management

APRIL 17, 2023

Mobile Order Applications Mobile smart order apps for waiters help to speed up the service and manage the orders right at the guest’s table. A mobile order app will enable the clients to conduct restaurant management and delivery systems automatically, faster, and completely online with the help of new innovative solutions.

Mobile Ordering 207

Mobile Ordering Cash Management Online Ordering Front of House 207

Modern Restaurant Management

MARCH 11, 2022

There are several related practices that I think we’re going to see prevail as dining brands look for innovative ways to not just survive but thrive. These co-marketing initiatives could tie in-game accomplishments to QSR brand offers and rewards, like purchasing points or other loyalty incentives. Final Thoughts.

2022 208

2022 Marketing Fast Casual Mobile Ordering 208

Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. I think I was most surprised by the fact that 72 percent of FSR operators said they had a dedicated website – I thought this would be higher. What results did you find surprising and why?

2024 203

2024 Online Ordering Website Management 2023 203

7 Shifts

NOVEMBER 9, 2022

These can be customers that have the potential to order high-value items, customers that are receptive to brand loyalty marketing, and prospects that fit your business strategy related to location, demographics, and spending habits. Don't let your customers leave your website without offering value. Call to action (CTA).

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

SpotOn

JUNE 17, 2024

SpotOn found that 61% of operators say online ordering platforms provide them a way to drive greater customer loyalty and repeat visits.  Operators noted faster customer service, better loyalty engagement, increased check averages, and decreased labor costs as major contributors to their bottom line.

Technology 111

Technology Operations Point of Sale Loyalty Program 111

Embrace the Suck

MAY 14, 2023

Leadership: The Missing Ingredient The best restaurants are those led by individuals who understand that their role extends beyond the kitchen or the management office. Restaurant Excellence Guideline #10: Implement a managerial training program that grooms your team for a managerial role within three to six months.

Leadership 221

Leadership Customer Service Customer Experience Loyalty Program 221

Chowly

FEBRUARY 23, 2024

The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Additionally, 81% of potential consumers express likelihood in joining loyalty programs, signaling a growing appetite for personalized and rewarding dining experiences.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

FEBRUARY 25, 2021

Each of these channels represents a revenue stream for the restaurant and they connect to the same kitchen and are all managed by the same centralized POS system.” 58 percent of restaurants prefer to use their own app or website for delivery. 42 percent of restaurants plan to invest in customer loyalty programs.

Social Media 158

Social Media Retail Website Management Online Ordering 158

7 Shifts

FEBRUARY 7, 2024

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Restaurant employee scheduling software Other than having a good product, your staff and how you manage them is the ultimate marker of restaurant success.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

The Restaurant Times

JANUARY 30, 2022

To give you a sense of what SEO for restaurants entails, it primarily entails optimizing your website and content for local searches. ” As a result, optimizing your website for “near me” searches has the greatest potential for growing your restaurant business of any marketing tactic. Customer Loyalty .

Innovation 52

Innovation Marketing Loyalty Program Social Media 52

Culinary Cues

AUGUST 28, 2020

When I see a restaurant with a lackluster website or a Facebook page of sporadic posts with lengthy gaps in activity then I sense that the business has lost its energy. Remember that guest chef program that you tried before – do it again with real gusto – hype it up – make it your signature. Invest the time – this is very critical.

Social Media 442

Social Media Communication Loyalty Program Training 442

Restaurant365

FEBRUARY 25, 2020

Understanding your CoGS through accurate tracking with restaurant inventory management software helps you monitor how much profit you make per plate, informing critical menu engineering decisions. Restaurant technology innovations can help you streamline restaurant labor costs , one of your largest, most controllable expenses.

Loyalty Program 183

Loyalty Program Point of Sale Fast Casual Online Ordering 183

Focus POS

SEPTEMBER 10, 2020

You should be able to manage and track your drivers and ensure they have turn-by-turn instructions for the fastest routes to ensure deliveries are made on-time. Loyalty program. In a restaurant environment, customer loyalty is everything. Most of your business comes from your regulars—not from new customers.

POS 97

POS Loyalty Program Email Marketing Mobile Ordering 97

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Also, innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

MBB Hospitality

NOVEMBER 28, 2023

In challenging times, restaurant survival becomes an art form, mastered by those willing to innovate and persevere. In today’s digital age, a strong online presence with a well-maintained website, active social media profiles, and engaging content can set you apart.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. Innovative Experiences. US Foods to Acquire Smart Foodservice. NYSE: APO) (the “Apollo Funds”) for $970 million in cash. Plant-Based Burger Patty.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. The Main Course. Space is limited, so click here to register.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Goliath Consulting

NOVEMBER 23, 2021

Customers are able to scan the QR code, which redirects them to the restaurant’s website in which contains the restaurant’s menu. According to Bitly, a link management service, there has been a 750% increase in QR code downloads over the last 18 months. How will this affect the restaurant business in the future? “QR

Loyalty Program 88

Loyalty Program Customer Experience Online Ordering Customer Service 88

Modern Restaurant Management

DECEMBER 14, 2021

We have historically and continue to offer competitive pay, thorough training programs, flexible hours and a fun work environment so that we can continue to staff our locations as we grow. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 189

2022 Food Supply Mobile Ordering Customer Experience 189

The Restaurant Times

NOVEMBER 23, 2020

This feature facilitates digital menu management, hygienic ordering, and online billing facility at every table. The order-taking system must be synchronized with various online ordering channels such as website, mobile app, food aggregator platforms, etc. Inventory management is one of the most vital aspects of managing a restaurant.

Ordering 111

Ordering Online Ordering Loyalty Program Mobile Ordering 111

The Restaurant Times

MARCH 29, 2021

Hence, there is a need for restaurant owners to look out for innovative ideas that not only help them in increasing sales but also increase profits. Run Loyalty Programs. Implementing customer retention strategies such as loyalty programs is an excellent technique to retain loyal customers and increase sales.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Seasonal Menu 52

ChowNow

MARCH 10, 2021

They can take unlimited, commission-free orders for in-store pickup, curbside, delivery, and contactless dine-in through their websites and ChowNow-built mobile ordering apps. . We have tools like email marketing, a free loyalty program, and print marketing to increase ticket sizes and repeat orders. We sure do!

Online Ordering 78

Online Ordering Email Marketing Loyalty Program Website Management 78

7 Shifts

JULY 16, 2021

You could have the best coffee, tastiest treats, and the most innovative concept, but all of that can be easily compromised if your shop isn't in the right location. See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. A common way for coffee shops to get financed is through business loan programs.

License 459

License Hiring Equipment Small Business 459

The Restaurant Times

JANUARY 14, 2022

This calamitous state of affairs emphasizes the dire need for an improved food management system. So, adequate food waste management measures in restaurants can do wonders for the overall food waste reduction goal. You need to visit the IRS website and apply online for an EIN application. (ii) ii) Food Service License.

Waste 98

Waste License Loyalty Program Website Management 98

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 196

2021 Coupons Loyalty Program Fast Casual 196

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Additional funding has been allocated for the Paycheck Protection Program (PPP ). For more information, visit: sba.gov/paycheckprotection. Socialincs, Inc.,

Mobile Ordering 197

Mobile Ordering Webinar Loyalty Program Online Ordering 197

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Manage your team and costs. Restaurant customer relationship management (CRM) software. Quick links.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Additional funding has been allocated for the Paycheck Protection Program (PPP ). For more information, visit: sba.gov/paycheckprotection. Socialincs, Inc.,

Webinar 185

Webinar Loyalty Program Online Ordering Social Media 185

BNG Point of Sale

OCTOBER 15, 2021

mPOS technology provides several advantages to store owners, managers, sales employees and customers. One of the many advantages of mobile innovation and technology—business software, hardware solutions and device for payments—in retail is it allows sales associates to move away from the cash register and closer to the customer.

Retail 98

Retail POS Point of Sale Mobile Ordering 98

Lavu

NOVEMBER 27, 2019

Across the country, food truck operators are relying on the latest technology to streamline operations, manage wait times, inform customers, and so much more. Using a handheld device like an iPad to run credit cards, manage inventory, and place orders streamline operations and fit into the limited space of a food truck.

Food Truck 78

Food Truck Technology Food Mobile Ordering 78

SpotOn

JUNE 26, 2024

For example, customer feedback might show that you need to improve your online ordering and delivery processes, leading you to implement delivery management software to improve efficiency and customer satisfaction. Online surveys can be hosted on your website or with a tool like Survey Monkey. How do you gather customer feedback?

Social Media 52

Social Media Online Ordering Customer Experience Customer Service 52

Modern Restaurant Management

JULY 7, 2020

We’re thrilled to welcome Postmates to the Uber family as we innovate together to deliver better experiences for consumers, delivery people, and merchants across the country." Small Business Administration and Treasury Department released detailed loan-level data regarding the loans made under the Paycheck Protection Program (PPP).

Mobile Ordering 192

Mobile Ordering Restaurant Law Seating Customer Service 192

The Restaurant Times

OCTOBER 11, 2021

This includes components such as color palette to be used in marketing and in decoration, the fonts you’ll use for content in menus and websites, the style and content of your images, and important visuals like your restaurant logo design. Always innovate. Do update your website and menu as often as necessary.

Marketing 52

Marketing Social Media Loyalty Program Website Management 52

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The program’s goal is to create 100 Black-owned franchise restaurants by the end of 2022 and to continue growing that number. QDOBA's New Concept. Holsom by Yogurtland.

Franchising 154

Franchising Franchise Loyalty Program Kitchen Safety 154

Modern Restaurant Management

SEPTEMBER 14, 2021

Cyndi directs the activities of employees in the accounting department to manage the accounting process through financial statements and is responsible for the overall management of the corporate office. In 1991 she was promoted to Accounting Manager and in 2009 to Director of Accounting.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

JANUARY 12, 2022

But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands. Technology that helps kitchens manage and time orders from multiple channels will be key to keeping pace and ensuring diners stay happy and loyal.”

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Cheetah

FEBRUARY 20, 2020

Your ability to manage a healthy relationship with vendors and suppliers is an important part of growing your bakery business. Create a website, signage and marketing collaterals that tell the story of your brand and your company values. Create Strategic Partnerships with Distributors.

Social Media 78

Social Media Advertising Loyalty Program Online Ordering 78