7 Shifts

DECEMBER 18, 2023

Slack is a more general employee communication tool that also makes it easy to connect online. Kiosk ordering Your busy customers don’t always have time to wait in line. Kiosk ordering tools speed up the ordering process, making it easier to keep up during a mealtime rush. Your team can also adjust reservations directly.

Management 397

Management Management Email Marketing Point of Sale 397

Thrive POS

APRIL 6, 2023

Pizza delivery has come a long way since the days of hand-written orders and phone calls. With the advent of online ordering and delivery apps, the industry has seen significant growth and change in recent years. One such POS for pizza that's leading the way in innovation is Thrive POS.

POS 135

POS Innovation Delivery Online Ordering 135

7 Shifts

AUGUST 22, 2024

A Ghost Restaurant take orders through online apps (like Uber Eats, Grubhub, and Skip the Dishes) and prepare food exclusively for pick-up, take-out and delivery customers. These restaurateurs rent and operate dedicated virtual kitchens solely focused on digital delivery orders. What Is a Virtual Restaurant?

Online Ordering 370

Online Ordering Customer Service Delivery Food Order 370

7 Shifts

FEBRUARY 7, 2024

Table of Contents Restaurant employee scheduling software Online and mobile ordering systems Point of sale (POS) terminals Restaurant task management Restaurant inventory management software Restaurant audience management Contactless payment options Social media management & metrics Kitchen display systems 1. Owned by Doordash.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

SEPTEMBER 20, 2021

Online and Mobile Ordering Systems. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Customers are demanding online and mobile ordering, and modern restaurant tech makes it more accessible for every restaurateur. Third-party delivery.

Technology 370

Technology Front of House Social Media Back of House 370

7 Shifts

JANUARY 31, 2024

Restaurant managers also either oversee or directly respond to online reviews. You'll use a lot of restaurant software and technologies on the job—from employee scheduling software to payroll and accounting tools to online ordering systems and beyond. Yeah—it can be a lot of software and tech to keep track of.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

JULY 6, 2023

Now, you can resurrect your dead times and build a new stream of revenue through innovative technology providing messaging that appeals directly to each consumer on a personal level. Dead times are a hit to your wallet as a business owner as empty seats represent wasted capital investment.

Seating 180

Seating Innovation Marketing Loyalty Program 180

Social Hospitality

OCTOBER 10, 2023

These digital culinary ventures are revolutionizing the food industry by existing exclusively online. Virtual kitchens Virtual, ghost, or cloud kitchens are purpose-built spaces dedicated exclusively to online food production. This specialization can make them more equipped to handle the increased order load.

Online Ordering 222

Online Ordering Social Media Food Order Customer Experience 222

7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors?

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

7 Shifts

FEBRUARY 18, 2021

Recommended Reading: Surprising Ways that Tech Can Help Evolve Your Restaurant How 7shifts enables that success with its platform PJ: “We always have been in terms of working with and plugging in with the best providers on either side of us, in terms of point of sale, payroll and online ordering, back of house.

Technology 370

Technology Back of House Consumer Goods Online Ordering 370

7 Shifts

SEPTEMBER 16, 2020

While it's undoubtedly a difficult time for restaurants, this has also been an era of innovation and resilience. Here's what the team at Hamburger Mary's did to alter their operations in order to keep customers and staff safe during the pandemic: PPE - Customers must wear face masks at all times except when eating or drinking.

Airlines 370

Airlines Food Safety Mobile Ordering Website Management 370

7 Shifts

FEBRUARY 5, 2021

There’s a wide range of options available that take the entire process online. Audience management software keeps track of your repeat customers and their orders, dietary preferences, favourite drinks, and more, and keeps it all in one centralized place. That’s where a cloud-based inventory management system comes in. CrowdTangle.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

Modern Restaurant Management

FEBRUARY 22, 2021

Most customers would phone-in carryout orders. If online ordering was available, it was done through third party apps. Restaurants began shifting away from call-in orders and enabled online ordering directly from their site. Try indexing your online ordering link. Google loves content.

Online Ordering 227

Online Ordering Point of Sale POS SEO 227

Modern Restaurant Management

OCTOBER 12, 2020

How to improve customer experience, capitalize on new opportunities, and implement innovative technologies. Even in this challenging time for the industry, restaurants are finding innovative ways to better serve the needs of their customers. They made it simple to call ahead and have the order delivered to the car.

Customer Experience 215

Customer Experience Mobile Ordering Fine Dining Innovation 215

7 Shifts

JULY 16, 2021

You could have the best coffee, tastiest treats, and the most innovative concept, but all of that can be easily compromised if your shop isn't in the right location. Make sure you're diligent about asking what a wholesale supplier's order minimums are as well as their order turnaround time. Online Ordering.

License 459

License Hiring Equipment Small Business 459

7 Shifts

JUNE 20, 2022

For example, a brand may prepare a bulk of their ingredients in a commissary kitchen, and assemble to order in a ghost kitchen. Hungry House has a built-out space that takes walk-up orders, has a counter, and even a sign. “We Commissary kitchens are large, professional kitchen where food is prepared for sale in a retail setting.

Front of House 435

Front of House Food Truck Back of House Social Media 435

Modern Restaurant Management

APRIL 1, 2020

Although we are not having guests eat in our dining rooms, Teriyaki Madness is utilizing technology to combat the fallout through an emphasis on pickup and delivery, innovative curbside service and social media promotions across its website and mobile app. Because patrons are not able to dine out, call-ahead orders have increased.

Technology 189

Technology Healthcare Social Media Mobile Ordering 189

Modern Restaurant Management

SEPTEMBER 20, 2021

Even before the recent COVID surges, new vaccine mandates and other restrictions, the analysts at Revenue Management Solutions advised their restaurant clients that online ordering was here to stay. So how can restaurant operators increase the profitability of online menus? Suggestive Selling. ” Blind Spots Revealed.

Menu 197

Menu Mobile Ordering Online Ordering Website Management 197

Modern Restaurant Management

APRIL 17, 2023

Automation tools also provide value through mobile ordering apps, AI solutions, digital reviews apps, and online reservation software. Mobile Order Applications Mobile smart order apps for waiters help to speed up the service and manage the orders right at the guest’s table.

Mobile Ordering 207

Mobile Ordering Cash Management Online Ordering Front of House 207

Modern Restaurant Management

FEBRUARY 4, 2020

” The space earned that moniker because staff used it to handle delivery orders from a multitude of online platforms. At one point, he had the deli on 14 online delivery service platforms, believing that if the family business was not on them, it did not exist to the people who used those services.

Hospitality 230

Hospitality Online Ordering Mobile Ordering Customer Service 230

Modern Restaurant Management

MAY 18, 2020

launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. Seeking opportunities to create new, lasting rituals to signal safety, to claim new spaces and to innovate. Upserve is offering its Virtual POS and Online Ordering tools for free for 12 months to any restaurant. No point of sale?

Front of House 208

Front of House Back of House Online Ordering Kitchen Safety 208

Modern Restaurant Management

JUNE 8, 2021

Technological advances are helping pave a path towards a more widely accessible food service landscape – both in-person and online. Embracing Innovation. For example, voice-activated AI makes ordering food as simple as having a conversation, and can allow physically disabled patrons to do so with greater ease.

Technology 224

Technology Innovation Restaurant Law Customer Service 224

Modern Restaurant Management

AUGUST 10, 2022

Restaurants must keep innovating to elevate the diner experience. During the pandemic, restaurants of all kinds embraced new technologies and innovative business models to deliver elevated service, curbside convenience, and a digitized consumer experience. It’s a tough time to be in the restaurant business. First-Rate Service.

Customer Experience 188

Customer Experience Online Ordering Customer Service Mobile Ordering 188

Modern Restaurant Management

DECEMBER 21, 2020

Historically, restaurants have been slow to adopt innovative technology. If they don’t, all ads after the pandemic ends will be about digital ordering and delivery. The shift will occur because restaurants will be able to track conversions more easily from online visibility to online orders as a key metric.

2021 191

2021 Online Ordering Email Marketing Advertising 191

Modern Restaurant Management

MARCH 11, 2022

There are several related practices that I think we’re going to see prevail as dining brands look for innovative ways to not just survive but thrive. Increased Emphasis on Online Ordering. This combination of pressures has brands doubling down on digital ordering – effectively reducing the labor cost of this process.

2022 208

2022 Marketing Fast Casual Mobile Ordering 208

Modern Restaurant Management

SEPTEMBER 28, 2023

From the way we place orders to how they’re prepared, every facet of the food service sector is being touched by technology. Online Ordering Systems and Delivery Apps It’s believed that the global online food delivery market is estimated to be $130.2 billion and is expected to grow to $223.7 billion by 2027.

Technology 196

Technology Online Ordering Mobile Ordering Customer Service 196

Modern Restaurant Management

APRIL 11, 2024

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Finding the balance between innovation and tradition is the secret recipe for enduring success in the evolving dining industry.

2024 189

2024 Customer Experience Compost Loyalty Program 189

Modern Restaurant Management

FEBRUARY 29, 2024

Innovative tech tools, like AI, can improve forecasting, inventory management, scheduling, customer service, marketing, and many other essential business tasks. Today’s tech tools automate repetitive and time-consuming tasks, including order processing, inventory management, product reorders, and online customer service inquiries.

Food Safety 195

Food Safety Kitchen Safety Audits Food Supply 195

Modern Restaurant Management

JANUARY 12, 2023

2023 has the potential to be transformative for restaurants, with opportunity for new innovation beyond a recession in these first months. We’re also starting to see a shift in diner behavior in the convergence of dine-in and delivery, as some consumers order delivery/takeout during the week and dine-in at restaurants on the weekends.

2023 197

2023 Online Ordering Social Media Website Management 197

Modern Restaurant Management

DECEMBER 17, 2020

The newest innovations we observe are restaurants investing in ghost kitchens to service larger geographic areas and building out outdoor dining tents which increasingly resemble indoor dining. Restaurants must continue to innovate and stay agile with opportunities in order to weather the storm.

Back of House 215

Back of House Outdoor Healthcare Government 215

Modern Restaurant Management

SEPTEMBER 3, 2024

When restaurants find their perfect blend of tools, they can transform challenges into opportunities for growth and innovation. Technology opens the doors for efficiency and innovation while meeting guest demands for seamless, convenient experiences. It can also help maintain personalized relationships with customers at scale.

Loyalty Program 183

Loyalty Program POS Online Ordering Customer Experience 183

Modern Restaurant Management

SEPTEMBER 22, 2022

What’s new on the menu for today’s innovative restaurants? What’s keeping restaurants humming: mobile point-of-sale (POS) units, ordering terminals, tabletop tablets, and tablets for the waitstaff. A mobile ordering system serves more people faster and keeps them happy, not hangry.

Technology 180

Technology Dietary Restrictions Mobile Ordering Point of Sale 180

Modern Restaurant Management

FEBRUARY 15, 2022

Technology innovations offer the potential to bridge the gap between the need to keep their business running and deliver quality products and experiences to their guests. Enter digital tableside ordering. Guests can also enjoy a much quicker speed of service and reduced wait times with the self-service nature of tableside ordering.

Technology 225

Technology Loyalty Program Fast Casual Email Marketing 225

Modern Restaurant Management

DECEMBER 27, 2023

As the calendar turns towards 2024, the restaurant industry stands at a crossroads, with innovation and adaptation at the heart of its ongoing evolution. Additionally, by fostering a culture of continuous learning and innovation, establishments are positioning themselves as forward-thinking leaders in a competitive market.

2024 202

2024 Food Supply Kitchen Safety Influencer 202

Modern Restaurant Management

DECEMBER 30, 2020

They still need to grow awareness, increase customer empathy and ensure that new customers can easily find them online. If you’re not readily discoverable online your competitor will get your business (e.g., “best Indian restaurant near me”). Innovative loyalty programs should also be considered.

Loyalty Program 216

Loyalty Program Email Marketing Online Ordering Employee Relations 216

Modern Restaurant Management

OCTOBER 27, 2022

Once updated, the app automatically communicates the information to Dunkin’s customer-facing mobile app, delivery partners, and online platforms, minimizing the likelihood that guests will be caught off guard by a closed store or unavailable item. Enabling Flexible Ordering. Reimagining the Drive-Thru Experience.

Mobile Ordering 197

Mobile Ordering Online Ordering Front of House Customer Experience 197

Modern Restaurant Management

AUGUST 12, 2021

When the pandemic hit and indoor dining was prohibited, the demand for online ordering, curbside pickup and drive-thru usage skyrocketed. As QSRs continue to evolve their technology capabilities, it’s important to look beyond the obvious options, like mobile app ordering and online delivery. AI Voice Automation.

Employee Relations 197

Employee Relations Customer Experience Customer Service Mobile Ordering 197