Modern Restaurant Management

SEPTEMBER 22, 2022

What’s new on the menu for today’s innovative restaurants? Internet of Things (IoT) technology. What’s keeping restaurants humming: mobile point-of-sale (POS) units, ordering terminals, tabletop tablets, and tablets for the waitstaff. Keeping systems working optimally and consistently is a must.

Technology 451

Technology Dietary Restrictions Mobile Ordering Point of Sale 451

Modern Restaurant Management

APRIL 15, 2020

By adopting technology and automating processes to streamline your business operations. Here’s how you can leverage technology to transform your internal business processes. Having technological interventions like the implementation of IoT sensors in the food warehouses can help detect any issues before they become big concerns.

Technology 551

Technology Food Supply Kitchen Safety Waste 551

Modern Restaurant Management

JULY 8, 2020

People come here to get away from technology, not use it.” A restaurant operating at the intersection of hospitality and technology can experience significant impact from increasing margins to enhancing the dining experience to streamlining operations. contactless payment, mobile ordering, text on arrival for seating).”

Hospitality 522

Hospitality Technology Mobile Ordering Food Safety 522

Modern Restaurant Management

APRIL 10, 2023

The hospitality industry has until very recently been known to drag its feet when it comes to new technology. Cloud-based technology has been leading the tide of change over the last couple of years. Despite the many benefits it brings, there is, however, a belief that automation technology will replace human jobs.

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Technology Customer Service Online Ordering Hospitality 488

The Rail

NOVEMBER 15, 2024

A modern point of sale (POS) system utilizes modern technology that can help streamline your business operations and improve the guest experience. What is Restaurant POS Integration? A POS system acts as a central channel for managing orders, payments, and customer interactions.

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POS Cash Management Point of Sale Customer Experience 130

Modern Restaurant Management

SEPTEMBER 28, 2023

The fusion of technology and food service is transforming the way restaurants operate, enhancing customer experiences, and shaping the future of the industry. From the way we place orders to how they’re prepared, every facet of the food service sector is being touched by technology. billion and is expected to grow to $223.7

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Technology Online Ordering Mobile Ordering Customer Service 493

Modern Restaurant Management

APRIL 1, 2020

Although we are not having guests eat in our dining rooms, Teriyaki Madness is utilizing technology to combat the fallout through an emphasis on pickup and delivery, innovative curbside service and social media promotions across its website and mobile app.

Technology 474

Technology Healthcare Social Media Mobile Ordering 474

Modern Restaurant Management

APRIL 22, 2022

Different innovative payment methods are being leveraged to increase food services efficiency in fast-food joints to fine dining. Payment technology data could help with forecasting store demand patterns and identifying demand drivers. In-app pre-ordering solutions to help with food waste. Touchless Payment Solutions.

Technology 494

Technology Mobile Ordering Customer Service Food Order 494

Modern Restaurant Management

MARCH 24, 2020

The modern restaurant point-of-sale (POS) system has grown beyond simply handling payments. Feature-rich mobile POS systems have evolved to processing orders, sending tickets to the kitchen, providing detailed reporting and offering thorough inventory and business management. The Evolution of POS.

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POS Cash Management Mobile Ordering Point of Sale 307

Modern Restaurant Management

SEPTEMBER 3, 2024

The right restaurant technology is essential to make it all happen. When restaurants find their perfect blend of tools, they can transform challenges into opportunities for growth and innovation. Despite these challenges, the restaurant sector is ripe with technological opportunities.

Loyalty Program 460

Loyalty Program POS Online Ordering Customer Experience 460

7 Shifts

SEPTEMBER 20, 2021

If the past few years have taught us anything, it's that restaurant technology is no longer a nice-to-have. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. Point of Sale (POS) Terminals. The power of an integrated POS. SkiptheDishes.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

JUNE 1, 2021

Now, orders are still being placed via phone, but calls have been swapped out for texts, mobile apps or online, cash registers have been upgraded to more robust technology systems, and contactless payment options are all the rage. Maximize Throughput with Tablet POS. Brand Your Own Website for the Win.

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Ordering Technology Mobile Ordering Online Ordering 451

Goliath Consulting

SEPTEMBER 27, 2020

We previously discussed social distancing and contact-free technology that offered safety solutions during the pandemic. Here are some standout tech innovations that forward-thinking business owners are investing in today in restaurant technology: Smart ordering. Scheduling staff times is also made easier with AI.

Technology 397

Technology Mobile Ordering Food Safety Customer Service 397

Modern Restaurant Management

FEBRUARY 17, 2025

"These tariffs could deeply affect the food service and hospitality industries on both sides of the border," Alex Thalassinos, President of Silverware POS, one of the first tech providers dedicated to Canada’s hospitality industry, told Modern Restaurant Management (MRM) magazine.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

Modern Restaurant Management

FEBRUARY 22, 2021

According to The Enterprises Project , digital transformation can be defined as the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers. The POS was hosted on a physical server. Many POS are now hosted on the cloud.

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Online Ordering Point of Sale POS SEO 568

The Rail

JANUARY 24, 2025

By Heather Langley, Contributor A restaurant point of sale (POS) system is home to a vast amount of personal information, including customer data and payment information. Restaurant owners need to take measures to keep their POS systems safe and secure to protect both business and customer data.

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POS Point of Sale Email Marketing Information 130

Modern Restaurant Management

FEBRUARY 20, 2024

Until now, restaurants have primarily focused on customer experience when considering payments technology, but the emergence of new and developing worker payment programs can impact and improve the restaurant worker experience. Here are three key ways restaurants can leverage payments technology to benefit their customers and their workforce.

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Technology Cash Management Customer Experience POS 311

Modern Restaurant Management

OCTOBER 26, 2023

With the rise of on-demand delivery and easy-to-use checkout technology driving consumer demand for quick service, restaurant operators are implementing modern payment solutions that provide a more seamless and customer-friendly dining experience ahead of the busy holiday shopping season. In the U.S.

Customer Experience 475

Customer Experience Mobile Ordering Loyalty Program Point of Sale 475

Modern Restaurant Management

JANUARY 26, 2021

As new challenges arise and consumers demand change, new technology solutions emerge to help restaurant owners keep up. It's Time to Rethink the POS. Business owners have noticed a growing need for a technology solution that can address the challenges of a shifting industry and evolve with guest demands while unifying processes.

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Point of Sale Cash Management Technology Customer Service 449

7 Shifts

FEBRUARY 7, 2024

Restaurant technology is no longer a nice-to-have: it’s an absolute necessity for building a modern, resilient restaurant that can become and stay competitive. The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing.

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Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

MAY 19, 2021

With 73 percent of customers reporting that restaurant technology improves their guest experience, QSRs need to prepare for the reality that these technologies – and this level of rapid innovation – are here to stay. It is critical to also look at how these technologies will support you in the future.

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Mobile Ordering Technology Online Ordering Customer Service 493

Modern Restaurant Management

AUGUST 16, 2023

The food industry has been historically slow to integrate technology and digital solutions. Here are the ways technology is revolutionizing the culinary world through. Using cutting-edge technology positions restaurants to unlock a wealth of prospects to enhance the customer experience.

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Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

Modern Restaurant Management

JULY 13, 2020

As such, e-commerce companies became early adopters of AI-driven technologies. Restaurants Aversion to Technology. I’ve talked to many a restaurant owner in the past year about their technological challenges. Those that are clinging to ‘analog’ like technologies can hinder their Covid-19 recovery.

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Modern Restaurant Management

AUGUST 12, 2021

This means that restaurant owners and managers are scrambling to find and hire new staff, but savvy operators are turning to technology to not only augment existing staff, but alleviate employee stress as well. One of the consistent elements has been the accelerated surge of technological advancements. AI Voice Automation.

Employee Relations 495

Employee Relations Customer Experience Customer Service Mobile Ordering 495

Modern Restaurant Management

DECEMBER 29, 2023

Three ways to ease the adversarial relationship between your staff and your technology. Interestingly enough, the very source of a lot of this tension — technology — can also be the solution. The key lies in uniting staff with technology. There’s even technology that can help automate the training process.

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Modern Restaurant Management

MARCH 11, 2025

At Ansa, we’re at the forefront of this dramatic shift to contactless payments, providing restaurants with a leading white-labeled digital wallet solution to simplify POS-agnostic contactless payments and meet the next generation of guests where they are. Technology continues to transform restaurant operations.

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Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

AUGUST 20, 2020

Many restaurants and dining establishments are looking to implement new innovations heading into 2021. One trend gaining traction is touchless technology. As long as your POS platform is up to date, adding mobile pay only requires a software upgrade and compatible smartphones or tablets. Hands-Free Sinks and Dryers in Bathrooms.

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Cash Management Equipment 2012 Technology 522

Modern Restaurant Management

DECEMBER 14, 2021

A survey by RTi Research found that of the 30 percent of consumers who used contactless payment for the first time during the pandemic, 70 percent reported they plan to continue using this technology. More Technology and Digital Solutions. From there, restaurants can build processes and inject innovation into this framework.

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Modern Restaurant Management

AUGUST 10, 2022

Restaurants must keep innovating to elevate the diner experience. During the pandemic, restaurants of all kinds embraced new technologies and innovative business models to deliver elevated service, curbside convenience, and a digitized consumer experience. It’s a tough time to be in the restaurant business.

Customer Experience 472

Customer Experience Online Ordering Customer Service Mobile Ordering 472

Modern Restaurant Management

JUNE 12, 2024

Restaurants will focus on creating story-driven dining experiences, harnessing technology and local partnerships to deepen emotional engagement with guests, according to the "2024 State of the Industry: Future of In-Restaurant Dining" report by Incisiv in collaboration with Toshiba Global Commerce Solutions.

Loyalty Program 475

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 475

Modern Restaurant Management

APRIL 17, 2023

Employees and restaurant owners are benefiting from automation technology: over half of leaders say that revenue has increased since implementing restaurant’s automation tools. Chatbots use BigData technologies to maintain statistics on dangerous operations and recommends what you should pay attention.​

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Mobile Ordering Cash Management Online Ordering Front of House 519

ChowNow

MARCH 27, 2024

We’re thrilled to announce a significant leap forward for ChowNow: we’ve acquired Cuboh, a leader in POS integration for restaurants! Cuboh’s impressive technology consolidates multiple online ordering platforms into one easy-to-manage system, and we’re excited to integrate their innovation into the ChowNow family.

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POS Online Ordering Demo Food Order 221

Modern Restaurant Management

FEBRUARY 4, 2020

He also added a POS system and created a mobile-friendly website. He plans to integrate Ordermark with existing technologies such as POS systems, mapping it to a restaurant’s existing infrastructure. For Canter, tech innovation is all a part of the necessary evolution of the restaurant industry.

Hospitality 577

Hospitality Online Ordering Mobile Ordering Customer Service 577

7 Shifts

AUGUST 20, 2020

Now is the time when your restaurant can experiment with and implement new technologies to help reduce costs, improve margins, and stay safe during COVID-19. If you’re one of the one in four restaurateurs who only uses a POS system, you may want to consider expanding your tech stack.

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Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

APRIL 14, 2025

The report found that loyalty is eroding as brands worked hard to offer new limited time offers, value meals, upgraded loyalty programs, and digital innovations. Technology that once felt futuristic is quickly becoming standard. The survey of 1,500 U.S.-based For the third year in a row, consumers want more kiosks.

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Loyalty Program 2025 Fast Casual Mobile Ordering 221

Modern Restaurant Management

OCTOBER 27, 2022

Luckily, QSRs have no shortage of technologies at their disposal to help them achieve the sort of customer personalization that drives profits. Here are some examples of how connectivity technologies are helping QSR brands, like Dunkin’, connect with customers and redefine the dining experience. Looking Ahead to the Future.

Mobile Ordering 494

Mobile Ordering Online Ordering Front of House Customer Experience 494

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. After moving from Australia to NYC, I couldn’t be more excited to make my mark as a part of this innovative, culture-lead team.” ” Tyga Bites Launches. .

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Food Safety Mobile Ordering Online Ordering Kitchen Safety 528