Modern Restaurant Management

NOVEMBER 15, 2022

Due to many factors including inflation and supply chain challenges, restaurant owners and operators have been faced with tough choice about raising menu prices. As food prices rise, restaurants should try to stay within their target ratio for food cost to gross food revenue in order to maintain target profits.

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Pricing Food Supply Seasonal Menu Menu 490

Modern Restaurant Management

DECEMBER 30, 2024

The QSR industry is heading into 2025 at a crossroads of innovation and expectation. At the same time, a rise in fast-food prices driven by inflation is reshaping consumer behavior, with many customers now treating fast food as a splurge rather than a convenience. Menu innovation has become a key way to deliver value.

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2025 Dine-in Mobile Ordering Customer Experience 450

Modern Restaurant Management

MARCH 11, 2025

While working hard to bring customers back into the restaurant is very important for success, it has become more important to figure out the third-party equation in terms of pricing, commissions and fees, and value – which is ultimately the difference between success and failure.

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Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Modern Restaurant Management

NOVEMBER 7, 2022

Striking a balance between value and price. Is it possible to strike a balance between value and price to satisfy both parties? To answer that question, Revenue Management Solutions (RMS) examined two factors: the impact of price increases on QSR sales performance and consumers’ perception of value. Is it possible?

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Pricing Loyalty Program Point of Sale 2023 508

Modern Restaurant Management

OCTOBER 30, 2024

. "Value is a broader tent than price, but price is an important value platform when consumers are faced with high inflation or a personal economic situation such as a job loss," Tim Fires, president of global foodservice at Circana, told Modern Restaurant Management (MRM) magazine. "We

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Loyalty Program Consumer Goods Customer Experience 2025 251

Modern Restaurant Management

APRIL 9, 2020

Following the implementation of an innovative financial management solution by Sage Intacct, Tender Greens achieved greater visibility into performance across its twelve locations and uncovered new insights into its operations.

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Innovation Management Management Fine Dining 469

Modern Restaurant Management

MAY 13, 2024

Not only do these innovations allow team members to focus on more value-added services for the customer, but consumers are able to explore the menu at their own pace and customize their orders as they wish. Although some of these innovations aren’t completely baked out, similar technologies exist.

Pricing 493

Pricing Loyalty Program Mobile Ordering Customer Service 493

Modern Restaurant Management

DECEMBER 17, 2024

Still, keeping a steady team remains the top challenge, highlighting the need for ongoing innovation in restaurant workforce management. Embracing these innovations will be essential to meeting the evolving needs of the industry and its workforce. At the same time, technology is poised to play an even bigger role in the coming year.

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2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

JUNE 17, 2020

For example, if a delivery company knows restaurant A’s customers like ordering delivery from restaurant A on Taco Tuesdays, they might start sharing more options with that customer, like lower priced Taco Tuesday specials at restaurant B. There is a high price to pay for it. Data is everything.

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Delivery Pricing Front of House Online Ordering 490

Culinary Cues

SEPTEMBER 30, 2024

Of course, running a restaurant is difficult, wholesale prices of ingredients have risen dramatically since the pandemic, labor costs are out of control, and landlords have no mercy when it comes to establishing lease arrangements. So, are we pricing ourselves out of the market? Reverse engineer your menu from this perspective.

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Pricing Marketing Insurance Seasonal Menu 390

Modern Restaurant Management

JUNE 17, 2022

Vegan or plant-based culinary trends and innovative methods of eating have captured the attention of the entire world. Plant-based entrées can help a restaurant stand apart from its competitors by generating interest in its innovative and creative offering, and also by linking a product with environmental sustainability and health.

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Innovation Dietary Restrictions Customer Service Food Order 474

Modern Restaurant Management

FEBRUARY 7, 2025

More than eight in ten restaurant operators expect 2025 sales to meet or exceed 2024 levels, but rising competition will require differentiation through experience, service, and innovation, according to The National Restaurant Association’s 2025 State of the Restaurant Industry report.

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Definition 2025 Loyalty Program Fine Dining 282

Modern Restaurant Management

JUNE 13, 2022

My vision as a climate advocate and inventor-turned-entrepreneur is to create innovations that reduce environmental impact. That’s why holistic, sustainable innovation is so important. The switch to more sustainable practices isn’t an easy one, and the perceived price increase is often what deters many businesses.

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Sustainability Innovation Recycling 2030 474

Modern Restaurant Management

DECEMBER 31, 2024

Expect to see functional plants like burdock, angelica, and osha root popping up more frequently, adding a fresh, innovative twist to dishes. High menu prices have been an issue in the industry in recent years due to inflation, resulting in a decline in traffic as diners wish to spend less.

2025 450

2025 Beverage Fine Dining Guest Recovery 450

EATER

NOVEMBER 1, 2024

Starbucks hasn’t had a hit new drink in years Starbucks has, outside of a few new flavors and latte options, failed to successfully innovate its drink menu over the last decade or so. That failure of meaningful innovation is so significant, in fact, that fans took it upon themselves to create exciting new drinks.

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Customer Experience 2003 Point of Sale 2006 328

Modern Restaurant Management

FEBRUARY 14, 2025

Convenience and a wide range of options have emerged as key purchasing drivers, providing significant opportunities for innovation to ensure more inclusive and seamless payment experiences. Consumers now expect innovative solutions that support seamless journeys, and payment technology must support this transition to smart mobility.

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2025 Sustainability Transportation Travel 275

Restaurant Business

OCTOBER 23, 2024

The Future of DiningAs AI in restaurants continues to evolve, we can expect more sophisticated predictive analytics, AI-driven pricing strategies, and advanced robotics in food preparation. The technology is redefining the nature of dining, working behind the scenes to make the experience more efficient, personalized, and enjoyable.

Customer Experience 304

Customer Experience Operations Back of House Customer Service 304

Modern Restaurant Management

NOVEMBER 14, 2024

Despite 93 percent of QSR operators indicating they raised prices in 2024, nearly two-thirds (64 percent) reported increased traffic across all dayparts, according to TransUnion’s QSR Industry Report: Bridging the Affordability and Profitability Gap.

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Loyalty Program 2025 2024 Communication 251

Modern Restaurant Management

FEBRUARY 17, 2025

We can expect to see a prolonged period of higher egg prices through the Easter and well into 2025, according to a repor t from CoBank. Eggs have become a staple item for innovation in quick-service restaurant entrees, and marketing trends like the emergence of all-day breakfast have significantly boosted egg demand.”

Hospitality 221

Hospitality Food Supply Seasonal Menu 2025 221

Modern Restaurant Management

MARCH 10, 2025

However, 30 percent of high-income consumers are dining at TSRs more frequently than before, signaling room for premium offerings at the right price. Value Isn’t Just About Price—It’s About Experience Price sensitivity may be at an all-time high, but focusing solely on discounts risks missing the bigger picture.

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Loyalty Program 2024 Customer Experience Consumer Goods 251

EATER

FEBRUARY 27, 2024

Fast food chain Wendy’s has announced plans to test “dynamic pricing” at its locations across the country, beginning in 2025. According to CNN, the move is a part of the chain’s $20 million investment in digital menu boards, which will allow it to tweak the price of a Biggie Bag or Frosty in real time. If so, you’re in luck!

Pricing 344

Pricing Food Loyalty Program Merchandise 344

Restaurant Business

MARCH 10, 2025

We see a surge in the functional beverage space thats blurring the boundaries for all beverage formats creating opportunities for innovation. Iced tea is a classic and well-known beverage, making it the perfect platform for innovation through flavor and benefit stacking. Its something theyve been perfecting since 2001.Innovation

Beverage 209

Beverage 2001 Innovation 2025 209

7 Shifts

NOVEMBER 24, 2024

Aside from improving restaurant customer experience , market research also helps you make informed decisions about location, pricing, and marketing strategies. increase in average wholesale food prices compared to last year, you might want to update your pricing strategy. With the 4.5%

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Marketing Social Media SEO Customer Service 370

Modern Restaurant Management

FEBRUARY 17, 2025

We can expect to see a prolonged period of higher egg prices through the Easter and well into 2025, according to a repor t from CoBank. Eggs have become a staple item for innovation in quick-service restaurant entrees, and marketing trends like the emergence of all-day breakfast have significantly boosted egg demand.”

Hospitality 221

Hospitality Food Supply Seasonal Menu 2025 221

Modern Restaurant Management

MARCH 21, 2025

Blending Tradition with Innovation Despite the ever-rising reliance on technology, human connection remains at the heart of the restaurant industry. Embracing innovation without losing the personal touch that makes independent restaurants special. However, customer expectations are constantly evolving. The challenge?

Technology 221

Technology Front of House Customer Service Back of House 221

Modern Restaurant Management

FEBRUARY 24, 2025

Revenue growth in 2024 was largely driven by menu price adjustments. Although concerns about customer sensitivity influenced pricing decisions, only 9 percent of restaurants did not change prices in 2024, down 19 percent from 2023, indicating a stronger shift towards strategic price increases.

2024 251

2024 2025 2023 Loyalty Program 251

Modern Restaurant Management

OCTOBER 12, 2020

How to improve customer experience, capitalize on new opportunities, and implement innovative technologies. Even in this challenging time for the industry, restaurants are finding innovative ways to better serve the needs of their customers. Implement Innovative Technology. Focus on Customer Experience and Personalization.

Customer Experience 539

Customer Experience Mobile Ordering Fine Dining Innovation 539

Modern Restaurant Management

MARCH 11, 2022

“We have done things like utilizing less expensive cuts of meat – such as pork loins – and relying heavily on culinary innovation, in addition to increasing the frequency of the offers, all in an effort to entice our guests and continue to provide them with incredible value.”

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Pricing Customer Service Magazine Delivery 504

Modern Restaurant Management

AUGUST 10, 2022

Restaurants must keep innovating to elevate the diner experience. Food prices are soaring amidst supply chain disruptions, increasing labor costs, and processing plant shutdowns. Poultry prices are up 15 percent to 18 percent ; the cost of eggs has risen 73 percent. It’s a tough time to be in the restaurant business.

Customer Experience 470

Customer Experience Online Ordering Customer Service Mobile Ordering 470

Modern Restaurant Management

OCTOBER 2, 2024

Value pricing will eventually become a less effective tactic for restaurant brands with the market becoming oversaturated with discounted options. To do so, they must evaluate how value can be derived outside of price point. Operators must consider how they can strategically ease customers back into full price menus.

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Loyalty Program Mobile Ordering Coupons Customer Experience 449

Modern Restaurant Management

DECEMBER 27, 2023

As the calendar turns towards 2024, the restaurant industry stands at a crossroads, with innovation and adaptation at the heart of its ongoing evolution. Additionally, by fostering a culture of continuous learning and innovation, establishments are positioning themselves as forward-thinking leaders in a competitive market.

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2024 Food Supply Kitchen Safety Influencer 506

EATER

MARCH 27, 2025

The majority of diners do agree on one thing: checking prices. Nearly 60 percent of diners pay close attention to menu prices while they ponder what to order. Bastion Insights is a consumer insights and strategy consultancy specializing in qualitative and quantitative research, brand strategy, innovation, and communications.

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Social Media Fine Dining Online Ordering Dine-in 285

Modern Restaurant Management

FEBRUARY 17, 2025

Operators would see increased prices in their supply chain, resulting in rising costs to their guests as well. Restaurants are responding with creative menu innovations, offering smaller portions, bundled meal deals, and "value bites" menus to provide premium experiences at reasonable prices.

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Loyalty Program Mobile Ordering Customer Experience Customer Service 221

Modern Restaurant Management

JUNE 18, 2021

The COVID-19 pandemic led to fluctuations in domestic producer prices, particularly in the food sector , according to the U.S. Combine the rising prices of food with the drive to be more sustainable, and we have reached the point where we need to reduce, reuse, and shop local. Adopt Restaurant Innovations. Utilize New Skillsets.

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Sustainability Tip Distribution Food Food Supply 508

Modern Restaurant Management

MARCH 11, 2025

. – Sophia Goldberg, Founder and CEO, Ansa The big lesson I learned is that I've had to continue to adapt my pricing, because people are still watching their spending. That's why we instituted lower-priced lunch specials and made other adjustments. The world changed, and so did restaurants.

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Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

MAY 10, 2022

Nobody has time for that when there is a crowded dining room, to-go orders flying out the window and customers complaining about their favorite menu items going up in price. Embracing different innovations and moving away from traditional ways of operating can help you identify more areas of profitability and drive business success.

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Supplies Food Supply Audits Inventory 493

Modern Restaurant Management

FEBRUARY 11, 2025

This initiative was a multi-year effort that demanded extensive sourcing, innovation, and close collaboration with our culinary team and suppliers. It reinforced the importance of transparency, diligence, and innovation in sourcing. Please offer some examples of menu items and how they were updated?

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Social Media 2022 Sourcing Menu 251