Modern Restaurant Management

DECEMBER 27, 2023

As the calendar turns towards 2024, the restaurant industry stands at a crossroads, with innovation and adaptation at the heart of its ongoing evolution. Yet, restaurants need to balance this tech-centric approach with the irreplaceable human touch that defines hospitality.

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Modern Restaurant Management

JANUARY 11, 2021

With health and safety on the forefront of everyone’s minds, restaurants need to build their strategies upon a foundation of trust and safety. COVID-19 testing of employees can maximize safety at your restaurant and make guests feel more comfortable with their dining experience. Restaurants are a people-oriented business.

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Restaurant Law Recruiting Customer Experience Dine-in 510

Modern Restaurant Management

SEPTEMBER 1, 2021

After the rollercoaster of the last year and a half, the restaurant industry is moving forward with making upgrades they put off because of the disruption COVID-19 created. With uncertainties still on the horizon, why are restaurants choosing to invest in upgraded technology now? Technology Consolidation. Savings on Prime Costs.

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2021 Kitchen Safety Food Safety Inventory 612

Culinary Cues

FEBRUARY 9, 2022

THE LAW: Look to the chef to see how the kitchen will act. THE LAW: It is not enough to hire competent people. THE LAW: The person in the role of “chef” is responsible for the image of the kitchen through his or her actions – BOTH ON AND OFF THE JOB. [] The Person Who Establishes the Direction for the Kitchen.

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Restaurant Law Coaching Café Sourcing 420

Modern Restaurant Management

MAY 20, 2020

Restaurants and hospitality venues remain closed throughout the U.S. Fortunately, we have witnessed the resiliency of the industry over the past several weeks, primarily in its ability to adapt and innovate at a remarkable rate. with little guidance on anticipated timelines or re-opening strategies.

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Food Safety Consumer Goods Hospitality Food Order 508

Modern Restaurant Management

OCTOBER 19, 2021

As restaurants hire new employees, they are finding it more difficult to come across experienced workers who can also train other team members. Here I will walk through actionable tips to help you train employees and understand the basics of liquor licensing as your restaurant bounces back: Renewing Your Liquor License.

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License Point of Sale Employee Relations Restaurant Law 539

Modern Restaurant Management

APRIL 7, 2020

When people are being urged to stay home except for essentials like food, healthcare, medications, and fuel, heading to a favorite restaurant for a sit-down meal is unlikely, and sometimes, impossible. Keeping a restaurant in business, let alone the top of mind during this crisis requires getting innovative.

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Marketing Tip Distribution Loyalty Program Mobile Ordering 507

Goliath Consulting

NOVEMBER 22, 2020

Goliath Consulting Group analyzed data from our clients and national trends to identify some key options restaurants can utilize to expand their holiday business. Here are three innovative ideas to get in on the holiday action. Take Advantage of Modified To-Go Laws. The Seltzer Market. The Virtual Bar Lesson.

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Bar 2021 Restaurant Law Beverage 397

Modern Restaurant Management

MAY 25, 2021

At this time last year, restaurants and bars across the country went from being houses of entertainment and joy to being forced to close as part of wide-spread mandated shutdowns to stop the spread of an uncontrollable and unknown pandemic. Shock, uncertainty, and confusion took hold of our lives and businesses. The Biggest Challenges.

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Hospitality Online Ordering Insurance Government 474

7 Shifts

JUNE 29, 2022

Some of the biggest restaurant businesses on the planet are franchises. They employ thousands of people and have served billions, and with so many people affected, it's understandable why there are franchise-specific laws and regulations in place. Who Regulates Franchise Compliance Laws? Federal Law Compliance.

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Franchise Franchising Restaurant Law Document 370

Modern Restaurant Management

SEPTEMBER 3, 2020

As much as complete closures and stay-at-home orders have harmed the restaurant industry, reopening has come with fits and starts, presenting a new litany of obstacles for dining establishments to overcome. For restaurants whose footprints did not previously include outdoor areas, this mandate created an opportunity to evolve.

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Fine Dining Restaurant Law Food Truck Outdoor 502

Modern Restaurant Management

APRIL 8, 2020

Many restaurant owners and workers are feeling helpless and at a loss for what to do next. In this Q&A with Modern Restaurant Management (MRM) magazine, Washcovick offers some ways restaurants can engage their customers and their community in these unprecedented times. Virtual networking and customer interaction.

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Small Business Social Media Consumer Goods Communication 508

Modern Restaurant Management

AUGUST 20, 2024

Partnering with November Five, Le Pain Quotidien launched Alain.AI, a tool that can be called the world's first digital twin of a chef-founder and used to help with menu development, recipe standardization, and culinary innovation. "As "We fully respect GDPR laws, and all customer data will be anonymized.

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Front of House Restaurant Law Technology Presentation 449

Modern Restaurant Management

OCTOBER 26, 2022

While using credit cards is a convenience for consumers, this form of payment represents a major cost center for restaurants. As restaurants work to recover from the impact of the pandemic, interchange fees or “swipe” fees continue to curb their ability to grow and thrive. According to a PYMNTS survey of 3,250 U.S.

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Consumer Goods Customer Service Restaurant Law Audits 449

Modern Restaurant Management

APRIL 4, 2023

The labor shortage that began in 2020 has not slowed, with restaurants continuing to struggle to fill open positions and keep employees long-term. In addition, it takes a considerable amount of time for them to stay on top of new employment laws, to ensure their employee schedules are fully compliant with health and safety regulations.

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2023 Customer Experience Restaurant Law Communication 419

Modern Restaurant Management

FEBRUARY 23, 2022

The Food Safety Modernization Act (FSMA) was signed into law in January of 2011 and expanded the Food and Drug Administration (FDA)’s authority to regulate the way foods are grown, harvested and processed. Therefore, across the supply chain, food industry leaders need to prepare now – and that includes restaurant executives.

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Food Safety Food Supply Supplies Restaurant Law 474

Modern Restaurant Management

MAY 4, 2021

While careful labor management has always been an important part of controlling prime costs in the restaurant industry, operators should be looking toward better ways to manage labor costs with competition for labor increasing and a potential minimum wage increase on the horizon. More Impactful Savings.

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Management Management Point of Sale 2000 547

Modern Restaurant Management

MARCH 30, 2021

The newly proposed restaurant tipping regulations soon to be implemented by the U.S. Labor Department have sparked sharp contrasts among restaurants and industry labor advocates alike. The National Restaurant Association praised the regulations as “a victory for the restaurant industry and its workers.”

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Tip Distribution Front of House Technology Back of House 520

Modern Restaurant Management

JULY 7, 2020

"As more people and more restaurants have come to use our services, Q2 bookings on Uber Eats are up more than 100 percent year on year. We’re thrilled to welcome Postmates to the Uber family as we innovate together to deliver better experiences for consumers, delivery people, and merchants across the country."

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Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come.

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Fast Casual Front of House Fine Dining Mobile Ordering 390

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience. Read the first part, here.

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2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

MAY 21, 2020

Even though the COVID-19 pandemic persists across the globe, governments have started easing lockdown restrictions and allowing restaurants to reopen finally. High-end restaurants that tend to have a pricier menu should look to add more affordable items. Rid yourself of the non-essentials, get back to the basics, and work smart.

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Social Media Food Safety Cash Management Customer Service 539

Modern Restaurant Management

FEBRUARY 24, 2025

Independent restaurants are at a pivotal moment, as the industry confronts multiple challenges including inflation, cost volatility, and extreme weather and adapts to an increasingly complex operating environment, according to the findings of the The James Beard Foundation® (JBF) 2025 Independent Restaurant Industry Report.

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2024 2025 2023 Loyalty Program 251

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020.

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2021 Guest Recovery Online Ordering Point of Sale 474

Modern Restaurant Management

OCTOBER 27, 2021

Let’s explore seven trends in the restaurant industry that will likely continue into the post-pandemic era. Restaurants have responded to this demand, and more businesses are subscribing to food delivery apps. Restaurants will need to digitally transform their internal operations. QR codes will replace hardcopy menus.

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Customer Experience Recruiting Customer Service Delivery 520

Modern Restaurant Management

DECEMBER 31, 2024

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. This is according to a survey conducted by TD Bank at the 2024 Restaurant Finance and Development Conference in Las Vegas, Nevada.

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Franchise Franchising 2024 Mobile Ordering 221

Modern Restaurant Management

JANUARY 16, 2020

From infamous chicken sandwich wars to on-trend plant-based burgers and acai bowls, it’s safe to say that 2019 was a trademark year for restaurants. With all of 2019’s success, restaurant operators are also facing challenges that can be addressed with the help of technology in the New Year. trillion in sales by 2030.

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2019 2020 Employee Relations 2030 357

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

APRIL 1, 2021

Take restaurant ordering, for example. Even before the pandemic effectively ended in-restaurant dining for some time, opening the window to innovation in foodservice by necessity, a digitally-driven transformation was already on. Isn’t it amazing how much things can change in a year? Virtual concepts.

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Online Ordering Mobile Ordering Social Media Delivery 386

Modern Restaurant Management

DECEMBER 14, 2020

In this edition of MRM News Bites, we feature resources to help restaurants survive the winter weather and the learning how to improve bread-baking skills. Operating Safely Guide : The Operating Safely Guide provides restaurant and foodservice operators with safe practices they can adopt while operating efficiently.

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Webinar Customer Experience Mobile Ordering Customer Service 474

7 Shifts

APRIL 7, 2021

As a result of the pandemic, restaurants have had to make specific adjustments to all areas of their organization’s operations. After months of quarantine, restaurants were allowed to reopen with new restrictions, and the way they hire, train, and onboard employees had to adjust accordingly.

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Training Food Safety Customer Experience Insurance 370

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? It's been an interesting year to be in the restaurant space. Here are their responses. Click here for part one.

2020 493

2020 Kitchen Safety Food Safety Loyalty Program 493

Lavu

NOVEMBER 29, 2024

Managing payroll manually in restaurants is time-consuming and error-prone. Payroll automation solves these issues by streamlining tasks like tracking hours, distributing tips, and ensuring compliance with labor laws. Simplifies compliance with labor laws and tax regulations. Integrates with POS systems for seamless operations.

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Tip Distribution Restaurant Law Employee Relations Cash Management 78

Modern Restaurant Management

JULY 24, 2020

In recent years, the restaurant and bar industry has undergone major education from law enforcement officials on how to respond to active shooters, with a consensus forming around the basic idea of “Run, Hide & Fight.” million higher than the number conducted in March 2019. How Active Shooter Events Unfold.

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Restaurant Law Employee Relations Document Events 305

7 Shifts

APRIL 3, 2023

The restaurant industry has a wage problem. Restaurants can operate while paying staff a sub-minimum wage of just $2.13 Restaurants can operate while paying staff a sub-minimum wage of just $2.13 This is the base of wage inequality in the restaurant business. And arguably sometimes the most under-compensated.

Front of House 370

Front of House Tip Distribution Back of House Restaurant Law 370

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

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2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Here are their responses. To read part one, click here.

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2021 Mobile Ordering Kitchen Safety Loyalty Program 576