Modern Restaurant Management

SEPTEMBER 3, 2024

By focusing on key technologies like point-of-sale (POS) systems, local dining businesses can maximize their investments and position themselves for success in a digital-driven industry. These systems help streamline scheduling, payroll and inventory management, reducing labor costs and improving overall operational quality and efficiency.

Loyalty Program 458

Loyalty Program POS Online Ordering Customer Experience 458

Modern Restaurant Management

FEBRUARY 17, 2025

"These tariffs could deeply affect the food service and hospitality industries on both sides of the border," Alex Thalassinos, President of Silverware POS, one of the first tech providers dedicated to Canada’s hospitality industry, told Modern Restaurant Management (MRM) magazine.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

Modern Restaurant Management

JULY 28, 2022

Your inventory on hand. Loyalty Programs. When registering for a loyalty, your customers give you some of their information to qualify. Loyalty programs also allow you to collect behavioral data. POS System. Your POS system is the heart of your customer and operational data. Online Ordering.

Loyalty Program 520

Loyalty Program Mobile Ordering Email Marketing Online Ordering 520

Goliath Consulting

OCTOBER 16, 2024

Core Elements of a Restaurant Tech Stack: Point of Sale (POS) Systems: “The POS is the heart of the restaurant’s tech stack, as it needs to talk to every other system,” says Deliverect. Staff and Inventory Management: Proper scheduling and inventory management are crucial for independent restaurants.

Operations 150

Operations Loyalty Program Front of House Online Ordering 150

Lavu

MARCH 28, 2025

Managing special occasion promotions is easier than ever with the best POS system features and integrated online ordering. These advanced tools empower restaurants to create personalized offers, track customer data, and automate processes to enhance customer loyalty and streamline operations.

Specials 78

Specials POS Loyalty Program Inventory 78

Modern Restaurant Management

JUNE 12, 2024

Additionally, digital inventory management systems provide real-time stock updates, helping maintain optimal inventory levels, reduce waste, and ensure the availability of ingredients. AI-driven predictive analytics, for instance, help forecast demand, manage inventory, and reduce food waste.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

Modern Restaurant Management

NOVEMBER 30, 2023

By investing in a data-driven POS platform, restaurant operators can address labor challenges, fine-tune their stock management, design promotions based on current trends, reduce human error and more. This shift underscores the evolution of POS systems from mere transactional tools to comprehensive data hubs.

POS 324

POS Operations Loyalty Program Seasonal Menu 324

ChowNow

MARCH 27, 2025

Order Accuracy Rate Customer loyalty is significantly impacted by the order accuracy rate, which measures how often customers receive exactly what they ordered. How POS integrations can help Most mistakes happen because staff are manually re-entering online orders.

Delivery 195

Delivery Online Ordering Loyalty Program Food 195

Modern Restaurant Management

NOVEMBER 16, 2021

Cloud-based restaurant management software solutions enable food service operators to access everything from personnel to payments to back-of-house operations and incorporate loyalty programs from any channel the customer uses in real-time. Same thing with locations – which ones are turning a profit or are draining the budget?

Customer Experience 508

Customer Experience Operations Loyalty Program Front of House 508

Modern Restaurant Management

FEBRUARY 3, 2022

Additional findings inlcude increased inventory costs caused the greatest financial strain for operators in 2021 with 33 percent citing it as their top expense, followed closely by rent (30 percent) and labor (30 percent). Now, more than half of all operators (57 percent) report offering a loyalty or rewards program of some kind.

Loyalty Program 486

Loyalty Program Online Ordering Cash Management Point of Sale 486

Lavu

APRIL 4, 2025

Choosing the best POS system for bars in 2025 is essential for streamlining operations, enhancing customer experience, and maximizing profits. A modern POS system for bars goes beyond just processing paymentsit helps with inventory management, staff scheduling, and real-time sales tracking. Pricing starts at $9.99/month.

2025 78

2025 POS Bar Point of Sale 78

Lavu

NOVEMBER 30, 2024

Integrating mobile inventory systems with POS platforms simplifies restaurant operations by automating inventory updates, reducing errors, and providing real-time insights. Here’s what you need to know: Benefits : Real-time stock updates, improved accuracy, and smarter inventory planning.

Inventory 78

Inventory POS Mobile Ordering Waste 78

Modern Restaurant Management

MAY 15, 2023

Dole Out Digital Deals Growing your digital presence enables you to level up your loyalty program and marketing campaigns. This is where automation and leveraging data to drive personalized marketing can make a big impact – building on their sense of loyalty and helping drive connection to your restaurant for your customers.

Customer Experience 493

Customer Experience Delivery Loyalty Program Mobile Ordering 493

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. How to solve it: Use data-driven ordering to track inventory closely to forecast demand accurately and avoid overstocking.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

APRIL 10, 2024

Leverage Data to Personalize Experiences Every day, restaurants generate vast volumes of data from their point-of-sale (POS) systems. They’re using that information for myriad purposes—from effectively managing inventory to launching new menu items.

2023 492

2023 Point of Sale Loyalty Program 2024 492

Modern Restaurant Management

OCTOBER 26, 2023

specifically, where handheld mobile point of sale (POS) adoption has tended to lag behind Canada and Europe, there has been a significant increase in the use of mobile ordering and delivery enabling customers to connect and interact with restaurants across multiple platforms. In the U.S.

Customer Experience 474

Customer Experience Mobile Ordering Loyalty Program Point of Sale 474

Lavu

FEBRUARY 28, 2025

POS systems do more than just process payments they enable restaurants to personalize menus by analyzing customer data. Learn more in our latest post: How POS Systems Enable Menu Personalization. Integrations : Connect with loyalty programs, delivery platforms, and inventory systems for seamless personalization.

POS 78

POS Menu Dietary Restrictions Loyalty Program 78

Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

The Rail

MARCH 31, 2025

Standardized Training Programs: Newbies get uniform training with digital training tools across multiple locations. Here are some quick fixes: Point-of-Sale (POS) Systems: Modern POS systems simplify ordering and payment. Inventory management software: Tracks stock in real-time.

Technology 130

Technology Operations Management Management 130

Squirrel Systems

FEBRUARY 13, 2025

From improving customer satisfaction to managing inventory, every day presents a new opportunity to optimize operations. In 2025, one of the most powerful tools at your disposal will be your Point of Sale (POS) system. Heres how POS systems are evolving and why they should be at the heart of your strategy.

2025 90

2025 POS Technology Operations 90

Lavu

FEBRUARY 28, 2025

Start by analyzing these Top 7 POS Sales Reports to know where your restaurant is headed. These reports help you understand sales trends, manage inventory, optimize staffing, and improve customer satisfaction. Inventory Reports : Monitor stock levels, usage patterns, and waste to control costs and prevent overstocking or shortages.

POS 78

POS Point of Sale Inventory Cash Management 78

Modern Restaurant Management

MAY 31, 2022

For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting. Aside from gathering reports from a POS system, some restaurants will leverage other types of software that are beneficial to improving the restaurant’s performance.

Point of Sale 491

Point of Sale Download POS Customer Experience 491

Modern Restaurant Management

SEPTEMBER 14, 2022

AI is a program developed by humans to respond to a set of instructions under specific environments. AI programs factor in various variables like human response patterns, scenarios, locations, languages, and more to deliver what is expected of them. But before we learn more about it, here is a quick recap of what AI and ML are.

Front of House 528

Front of House Mobile Ordering Loyalty Program Back of House 528

Lavu

MARCH 13, 2025

POS systems do more than handle payments they utilize POS data to help restaurants analyze and manage seasonal sales trends. By leveraging POS data, restaurants can adjust inventory, staffing, and marketing strategies to maximize profits during busy periods and minimize waste during slow seasons.

POS 78

POS Seasonal Menu Point of Sale Inventory 78

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience. Nothing is fraud proof.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

The Rail

NOVEMBER 1, 2024

Programs like AutoCAD, SmartDraw, and RoomSketcher offer 3D modeling features. Cloud-Based Inventory Management Inventory is one of a restaurant's most crucial assets , and ensuring a smooth transfer from one location to another can be daunting. Cloud-based POS systems like Square, Toast, and Clover help solve this problem.

Innovation 130

Innovation Transportation Loyalty Program Social Media 130

Modern Restaurant Management

JANUARY 31, 2024

Despite challenges including inventory costs, commission fees and staff turnover, many restaurant owners are expressing optimism about moving forward, according to TouchBistro’s 2024 State of Restaurants Report. What can restaurant operators do to better handle inventory and labor challenges?

2024 508

2024 Online Ordering Website Management Email Marketing 508

Harbor Touch

MARCH 18, 2025

The next youre racing to keep inventory stocked while customers wait for tables. Master Inventory Control Inventory mistakes cost you. A solid POS handles payments and reports smoothly, cutting end-of-night stress. Elevate Service with Personal Touches Service builds loyalty. One day youre juggling staff schedules.

Management 148

Management Management Seasonal Menu Cash Management 148

Modern Restaurant Management

DECEMBER 21, 2022

Slow movers tie up inventory -and the cash needed to by that inventory. Expand Customer Loyalty : This year, many restaurants didn’t necessarily see a drop in topline sales, but instead suffered drops in visit frequency. – Richard Patrick, Co-Founder of Cathead Distillery.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

7 Shifts

OCTOBER 22, 2024

Use data from your POS system, online ordering platform, or loyalty program to divide your customers based on factors like their dining frequency, preferences, or location. To make your loyalty program more efficient and engaging, go digital. You can use these to optimize staffing and inventory.

Book 195

Book Marketing Email Marketing Social Media 195

The Rail

JANUARY 28, 2025

Smart Cost-Cutting Strategies for Restaurants Effective inventory management requires a well-trained, organized team using consistent routines, streamlined processes, accurate par levels, menu cross-utilization, and reliable inventory software to minimize waste and maintain efficiency.

Cash Management 130

Cash Management Loyalty Program Inventory Waste 130

Modern Restaurant Management

JULY 30, 2020

According to Adams, the team hit the ground running and worked with its partners to helps tailor programs to help restaurants pivot their business models. "Everything Orders from online channels and delivery partners had to be manually entered into its previous Point-of-Sale (POS) system, and manually delivered to the kitchen.

Technology 383

Technology Operations Loyalty Program Point of Sale 383

The Rail

DECEMBER 2, 2024

Today, more than ever, restaurants are turning to custom-built apps to improve convenience, streamline operations, and foster customer loyalty. Building a food delivery app for your restaurant can help you expand your reach, streamline operations, and foster customer loyalty. Inventory management to keep track of stock levels.

Delivery 147

Delivery Food Loyalty Program Food Order 147

7 Shifts

FEBRUARY 8, 2024

Payroll can be a huge chore in this industry due to its time-sucking nature, and other accounting needs like inventory and budget management aren't exactly easy (or exciting). An extension for restaurants using Toast POS, this feature of the popular restaurant management platform is actually for your guests as much as it is for you.

Management 367

Management Management Operations Mobile Ordering 367

ChowNow

APRIL 15, 2025

COGS = Beginning Inventory + Purchases Ending Inventory To calculate your Cost of Goods Sold, you start with the value of your inventory at the beginning of a set period, add any new purchases youve made during that time, then subtract the value of your remaining inventory at the end of the period.

Operations 195

Operations Email Marketing Point of Sale Online Ordering 195

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. ” Tyga Bites Launches.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

FEBRUARY 25, 2021

Each of these channels represents a revenue stream for the restaurant and they connect to the same kitchen and are all managed by the same centralized POS system.” 42 percent of restaurants plan to invest in customer loyalty programs. 74 percent of retailers plan on using real-time inventory technology this year.

Social Media 395

Social Media Retail Website Management Online Ordering 395