Modern Restaurant Management

APRIL 10, 2024

Adapt to Growing Price Fatigue Since the pandemic, controlling food costs has been a major challenge for restaurant operators. When prices for staple ingredients like chicken rose dramatically in 2023, restaurant operators were forced to increase their prices. Full-service menu prices climbed 4.5

2023 492

2023 Point of Sale Loyalty Program 2024 492

Modern Restaurant Management

AUGUST 23, 2023

Restaurant loyalty programs are nothing new so what can restaurants do to stand out from the competition and better engage with guests to build relationships? How and why are loyalty programs evolving? Loyalty programs are made to cater to customers' ever-changing needs and expectations.

Loyalty Program 419

Loyalty Program Customer Experience Customer Service Mobile Ordering 419

Modern Restaurant Management

FEBRUARY 3, 2022

Additional findings inlcude increased inventory costs caused the greatest financial strain for operators in 2021 with 33 percent citing it as their top expense, followed closely by rent (30 percent) and labor (30 percent). Now, more than half of all operators (57 percent) report offering a loyalty or rewards program of some kind.

Loyalty Program 486

Loyalty Program Online Ordering Cash Management Point of Sale 486

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. This means budgeting, tracking expenses like food and labor, and adjusting pricing to balance profitability with customer appeal.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

JULY 28, 2022

Your inventory on hand. Loyalty Programs. When registering for a loyalty, your customers give you some of their information to qualify. Loyalty programs also allow you to collect behavioral data. Some things you can learn from your online ordering site: Is your pricing in line with your offerings?

Loyalty Program 520

Loyalty Program Mobile Ordering Email Marketing Online Ordering 520

Modern Restaurant Management

JANUARY 8, 2024

This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience. Nothing is fraud proof.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

Modern Restaurant Management

OCTOBER 11, 2021

Beyond just rolling out new, outdoor-friendly menu items, operators can also utilize their POS system to create calculated promotions by first determining where to implement price cuts without negatively impacting the bottom line.

Outdoor 493

Outdoor POS Front of House Seasonal Menu 493

Modern Restaurant Management

JANUARY 31, 2024

Despite challenges including inventory costs, commission fees and staff turnover, many restaurant owners are expressing optimism about moving forward, according to TouchBistro’s 2024 State of Restaurants Report. What can restaurant operators do to better handle inventory and labor challenges?

2024 508

2024 Online Ordering Website Management Email Marketing 508

Lavu

MARCH 28, 2025

These advanced tools empower restaurants to create personalized offers, track customer data, and automate processes to enhance customer loyalty and streamline operations. Loyalty Programs : Built-in systems to reward customers and trigger special occasion perks automatically.

POS 78

POS Specials Loyalty Program Inventory 78

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2025 2024 221

Modern Restaurant Management

DECEMBER 21, 2022

Slow movers tie up inventory -and the cash needed to by that inventory. Reduce portion sizes slightly to maintain menu prices but account for increased costs. Don’t be afraid to increase price. Don’t be afraid to increase price. Review menu items and strip away the slow movers.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

The Rail

JANUARY 28, 2025

Food prices continue rising at grocery stores and through suppliers, while staffing gaps and shifting guest preferences add extra pressure to already thin margins. Inventory Management Solutions Food costs drop when restaurants practice strict inventory control through daily counts, detailed waste logs, and organized storage systems.

Cash Management 130

Cash Management Loyalty Program Inventory Waste 130

Lavu

NOVEMBER 30, 2024

Integrating mobile inventory systems with POS platforms simplifies restaurant operations by automating inventory updates, reducing errors, and providing real-time insights. Here’s what you need to know: Benefits : Real-time stock updates, improved accuracy, and smarter inventory planning.

Inventory 78

Inventory POS Mobile Ordering Waste 78

Modern Restaurant Management

OCTOBER 20, 2023

2023 brought new challenges to the table for the restaurant industry, from rising food prices due to inflation to continued disruptions in the supply chain. But, according to the same report, about 40 percent of consumers agree that with rising grocery store prices, it’s not necessarily cheaper to eat at home.

Marketing 379

Marketing Loyalty Program Email Marketing Coupons 379

7 Shifts

JULY 12, 2024

Compare different policies and choose one that offers good coverage at a reasonable price. Your inventory is one aspect to keep track of to avoid overordering. “If you aren’t taking accurate and consistent inventory at your restaurant, you’re missing out on a 20+% increase in profits,” our own D.J.

Food Truck 397

Food Truck Customer Service Seasonal Menu Loyalty Program 397

Modern Restaurant Management

DECEMBER 21, 2022

As mentioned before, this expands the need for loyalty programs, and also demands an agile technology stack that can go where customers are, as well as bring customers in. Loyalty will continue to get more personal and less transactional. Gamification will play a larger role in driving brand loyalty.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Consumers Love Loyal Eighty-five percent of consumers are joining loyalty programs, and restaurant merchants know they need to capitalize. According to the 21st Annual U.S.

2024 492

2024 Loyalty Program Food Order 2030 492

The Rail

DECEMBER 2, 2024

Today, more than ever, restaurants are turning to custom-built apps to improve convenience, streamline operations, and foster customer loyalty. Building a food delivery app for your restaurant can help you expand your reach, streamline operations, and foster customer loyalty. Inventory management to keep track of stock levels.

Delivery 147

Delivery Food Loyalty Program Food Order 147

Modern Restaurant Management

MAY 31, 2022

ERP systems streamline and automate inventory management, provide real-time low-stock notifications, allow users to download critical data, and improve overall visibility into the business. Restaurants should consider what reports they can pull from a potential POS system and research other software prices and features.

Point of Sale 491

Point of Sale Download POS Customer Experience 491

Modern Restaurant Management

JUNE 10, 2021

Next time you book a hotel, have a look at all the cues of the street fight that is going on for your business: loyalty points, complimentary amenities (such as speedy wi-fi and free breakfast), and priority upgrades all offered as “book direct” incentives.

Airlines 493

Airlines Consumer Goods Point of Sale Hotels 493

Modern Restaurant Management

NOVEMBER 30, 2023

Streamlining Inventory and Menu Studies show that restaurants waste an average of four percent to 10 percent of all the inventory they purchase. By delving into order histories and discerning customer preferences, operators can devise targeted loyalty initiatives or discounts.

POS 324

POS Operations Loyalty Program Seasonal Menu 324

Modern Restaurant Management

DECEMBER 14, 2021

We have historically and continue to offer competitive pay, thorough training programs, flexible hours and a fun work environment so that we can continue to staff our locations as we grow. Our biggest challenge will be to get the right team members and develop a best in class training program to develop them.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

Lavu

NOVEMBER 29, 2024

It’s a cloud-based POS system tailored for restaurants, offering tools like inventory management, employee scheduling , and CRM. With features like dual pricing to cut credit card fees, real-time inventory tracking, and integrations with QuickBooks and Uber Eats, Lavu simplifies operations for businesses of all sizes.

Loyalty Program 78

Loyalty Program Cash Management Inventory Customer Service 78

Modern Restaurant Management

OCTOBER 18, 2022

Historically high gas prices are pushing consumers towards EV options. Tech tools can help boost efficiency, reduce waste, staff smarter, as well as improve inventory, ordering, inspections, and more. It’s not enough to implement strict QA programs in your restaurant. The spike in EV sales is due to a few key factors.

Audits 473

Audits Food Safety 2040 Consumer Goods 473

Lavu

FEBRUARY 28, 2025

Integrations : Connect with loyalty programs, delivery platforms, and inventory systems for seamless personalization. Improves Operations : Smarter inventory and menu management. Example : OMaddys in Florida uses its POS data to refine menus based on feedback, boosting customer loyalty and satisfaction.

POS 78

POS Menu Dietary Restrictions Loyalty Program 78

Modern Restaurant Management

DECEMBER 16, 2021

We expect restaurants to place more emphasis on these things given increased competition in the space as operators aim to increase brand loyalty both internally and externally. Operators should gravitate towards technology to automate inventory and track costs and sales to determine the best course of action. Smaller menus in general.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

MAY 9, 2023

Worryingly, in the same study 3 in 5 respondents said a business would lose their loyalty if what they’re offered is “un-personalized.” A recent survey found almost half of consumers said they would become repeat customers of a business that offered a personalized experience.

Mobile Ordering 444

Mobile Ordering Customer Experience Food Order Seasonal Menu 444

Modern Restaurant Management

DECEMBER 21, 2020

We’ve also noticed the increased importance of loyalty programs at times like this. During the start of the pandemic, data show that sales from loyalty program customers dropped off more slowly and ultimately recovered faster than anonymous ones. Bruce Reinstein, Partner, Kinetic12.

2020 493

2020 Kitchen Safety Food Safety Loyalty Program 493

Culinary Cues

AUGUST 28, 2020

Remember that guest chef program that you tried before – do it again with real gusto – hype it up – make it your signature. I don’t know what that means for your operation but take an inventory and look for the sensual interaction with guests. Social distancing is un-nerving in restaurant settings – how can you make it fun?

Social Media 447

Social Media Communication Loyalty Program Training 447

Modern Restaurant Management

JANUARY 3, 2024

In 2024, brands will continue to overcome the challenge of accessing and aggregating this valuable owned data to cultivate this level of hospitality and long-term brand loyalty. Stored value will also emerge as a critical element in loyalty programs, offering added flexibility and customer benefits. – Joe Hand Jr.,

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

7 Shifts

DECEMBER 18, 2019

Create a fixed-price ‘Mix and Match’ menu with soups, salads, and sandwiches for customers to choose from. (If If you’re stuck on how to price, $9.95 With a BOGO (Buy One, Get One) deal, guests pay full price for their first item and receive a discount on a qualifying second item. is a common one.)

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

Lavu

MARCH 13, 2025

By leveraging POS data, restaurants can adjust inventory, staffing, and marketing strategies to maximize profits during busy periods and minimize waste during slow seasons. Plan Inventory : Track sales velocity to stock up on popular items while avoiding overstocking. Peak hour performance : See how rush periods shift with the seasons.

POS 78

POS Seasonal Menu Point of Sale Inventory 78

Lavu

FEBRUARY 28, 2025

These reports help you understand sales trends, manage inventory, optimize staffing, and improve customer satisfaction. Here’s what you need to know: Sales Reports : Track revenue, peak hours, product performance, and staff contributions to refine pricing, menu, and staffing.

POS 78

POS Point of Sale Inventory Cash Management 78

7 Shifts

FEBRUARY 8, 2024

Payroll can be a huge chore in this industry due to its time-sucking nature, and other accounting needs like inventory and budget management aren't exactly easy (or exciting). You’ll also gain powerful data into your guests’ behavior and preferences, which you can feed back into your marketing efforts or your loyalty program.

Management 367

Management Management Operations Mobile Ordering 367

Squirrel Systems

FEBRUARY 13, 2025

From improving customer satisfaction to managing inventory, every day presents a new opportunity to optimize operations. No longer just a payment processing tool, your POS system can handle everything from order taking and payments to inventory tracking and customer data management.

2025 90

2025 POS Technology Operations 90

7 Shifts

FEBRUARY 8, 2024

Payroll can be a huge chore in this industry due to its time-sucking nature, and other accounting needs like inventory and budget management aren't exactly easy (or exciting). You’ll also gain powerful data into your guests’ behavior and preferences, which you can feed back into your marketing efforts or your loyalty program.

Management 352

Management Management Operations Mobile Ordering 352