Modern Restaurant Management

FEBRUARY 3, 2022

Additional findings inlcude increased inventory costs caused the greatest financial strain for operators in 2021 with 33 percent citing it as their top expense, followed closely by rent (30 percent) and labor (30 percent). Now, more than half of all operators (57 percent) report offering a loyalty or rewards program of some kind.

Loyalty Program 486

Loyalty Program Online Ordering Cash Management Point of Sale 486

The Rail

MARCH 31, 2025

Standardized Training Programs: Newbies get uniform training with digital training tools across multiple locations. Inventory management software: Tracks stock in real-time. By consolidating core functions like payroll, HR, and inventory management into one system, consistency and efficiency are improved across all locations.

Technology 130

Technology Operations Management Management 130

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. How to solve it: Use data-driven ordering to track inventory closely to forecast demand accurately and avoid overstocking.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

JANUARY 8, 2024

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences. Nothing is fraud proof.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

JULY 30, 2020

According to Adams, the team hit the ground running and worked with its partners to helps tailor programs to help restaurants pivot their business models. "Everything They also had a tremendous amount of data from disparate sources with no way to efficiently aggregate and analyze inventory, customer preferences and more.

Technology 383

Technology Operations Loyalty Program Point of Sale 383

Modern Restaurant Management

DECEMBER 21, 2022

Slow movers tie up inventory -and the cash needed to by that inventory. Expand Customer Loyalty : This year, many restaurants didn’t necessarily see a drop in topline sales, but instead suffered drops in visit frequency. – Richard Patrick, Co-Founder of Cathead Distillery.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Consumers Love Loyal Eighty-five percent of consumers are joining loyalty programs, and restaurant merchants know they need to capitalize. According to the 21st Annual U.S.

2024 492

2024 Loyalty Program Food Order 2030 492

Modern Restaurant Management

DECEMBER 21, 2022

As mentioned before, this expands the need for loyalty programs, and also demands an agile technology stack that can go where customers are, as well as bring customers in. Loyalty will continue to get more personal and less transactional. Gamification will play a larger role in driving brand loyalty.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

JULY 5, 2023

For example, well-crafted integrations between software systems enable simplification and automation of order management, inventory control and customer relationship management. On top of the foundation are advanced methods to gather data, such as loyalty programs, new communication channels and customer relationship management.

Hospitality 449

Hospitality Customer Experience Customer Service Loyalty Program 449

Modern Restaurant Management

JUNE 10, 2021

Next time you book a hotel, have a look at all the cues of the street fight that is going on for your business: loyalty points, complimentary amenities (such as speedy wi-fi and free breakfast), and priority upgrades all offered as “book direct” incentives.

Airlines 493

Airlines Consumer Goods Point of Sale Hotels 493

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Table stakes today requires a POS system that fully integrates and automates: Inventory management – recipe management and COGS insights. Reduce theft.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

DECEMBER 26, 2023

Enhanced Customer Engagement – Restaurants intensified their commitment to customer engagement, using strategies including personalization, loyalty programs, and data analytics to customize offerings and experiences. This helped them improve customer relationships, loyalty, satisfaction, and retention.

Dietary Restrictions 309

Dietary Restrictions Food Safety Food Supply Food Truck 309

7 Shifts

JANUARY 26, 2022

When several locations and staff members are involved, difficulties might arise for tasks like off-premise catering setup or cross-location inventory ordering. Michigan's Pita Way , for example, shares loyalty sign ups by location with its employees, who then feel motivated to outperform their colleagues at other locations.

Management 459

Management Management Restaurant Law Hiring 459

Squirrel Systems

FEBRUARY 13, 2025

From improving customer satisfaction to managing inventory, every day presents a new opportunity to optimize operations. No longer just a payment processing tool, your POS system can handle everything from order taking and payments to inventory tracking and customer data management.

2025 90

2025 POS Technology Operations 90

Modern Restaurant Management

DECEMBER 14, 2021

We have historically and continue to offer competitive pay, thorough training programs, flexible hours and a fun work environment so that we can continue to staff our locations as we grow. Our biggest challenge will be to get the right team members and develop a best in class training program to develop them.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

7 Shifts

FEBRUARY 8, 2024

Payroll can be a huge chore in this industry due to its time-sucking nature, and other accounting needs like inventory and budget management aren't exactly easy (or exciting). You’ll also gain powerful data into your guests’ behavior and preferences, which you can feed back into your marketing efforts or your loyalty program.

Management 367

Management Management Operations Mobile Ordering 367

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

7 Shifts

FEBRUARY 8, 2024

Payroll can be a huge chore in this industry due to its time-sucking nature, and other accounting needs like inventory and budget management aren't exactly easy (or exciting). You’ll also gain powerful data into your guests’ behavior and preferences, which you can feed back into your marketing efforts or your loyalty program.

Management 352

Management Management Operations Mobile Ordering 352

Modern Restaurant Management

DECEMBER 16, 2021

We expect restaurants to place more emphasis on these things given increased competition in the space as operators aim to increase brand loyalty both internally and externally. Operators should gravitate towards technology to automate inventory and track costs and sales to determine the best course of action.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

7 Shifts

FEBRUARY 7, 2024

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Ritual : Clean, simple online ordering with a loyalty program option and POS integration. That's where a cloud-based inventory management system is so valuable.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

JULY 25, 2024

Diversifying your income sources can help offset rising costs and boost your overall profitability. Additionally, catering large events can help you manage your inventory more efficiently, reducing food waste and maximizing profit. This is why 67% of restaurants have a loyalty program like punch cards or a digital rewards system.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

7 Shifts

OCTOBER 31, 2022

Source: Toast. Sticking with the above example of a coffee shop, you may want to talk about your restaurant advertising ideas for millennials, like using TikTok marketing to promote your menu items and an app-based loyalty program. Inventory management systems. Section 4: Marketing strategy. Marketing plan and channels.

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

JANUARY 2, 2024

How was the food sourced or produced? While artificial intelligence (AI) has been a growing component of this technological landscape, its role is expected to evolve into a more supportive capacity, focusing on predictive analytics for improved inventory management and the personalization of customer experiences. Golden Corral is one.

2024 493

2024 Fast Casual Food Safety Insurance 493

Modern Restaurant Management

DECEMBER 19, 2023

. – Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023. Building these relationships with customers is key to attracting new guests and fostering long-term brand loyalty across locations. – Christine Barone, President, Dutch Bros. – Joe Hand Jr.,

2023 294

2023 Front of House Customer Experience Customer Service 294

7 Shifts

JULY 16, 2021

Sourcing Equipment. A common way for coffee shops to get financed is through business loan programs. Planned marketing strategies: Will you have a loyalty program? Source: Smart Draw. Sourcing Equipment: Should You Buy, Lease, or Rent? Conduct a Feasibility Study. Obtain Funding. Obtain Permits and Licenses.

License 459

License Hiring Equipment Small Business 459

Rocket Fuel

NOVEMBER 19, 2024

For restaurants, that means harvesting information from internal and external sources. Back-of-House (BOH) Systems: BOH platforms offer streamlined inventory management, staff coordination and kitchen operations tracking. These systems help optimize efficiency behind the scenes.

Operations 52

Operations BOH Franchise Franchising 52

7 Shifts

AUGUST 18, 2024

Another option is to look into government programs that might offer financial assistance for small businesses. Sourcing the Right Equipment Your budget, target market, and concept will dictate your equipment needs. Get Funding (If Required) Before Starting a Bar One way to get funding is to opt for a loan from a bank.

Bar 370

Bar License Email Marketing Customer Service 370

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests." franchisees for use in their restaurants.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Lavu

NOVEMBER 17, 2023

Aggressive marketing with loyalty programs and limited-time offers drives customer traffic and increases sales. This involves sourcing wholesale ingredients, reducing waste, and adjusting menu prices as needed. Manage Inventory and Food Waste Inventory management is crucial for optimizing restaurant profit margins.

Fast Casual 138

Fast Casual Food Truck Fine Dining Loyalty Program 138

Cheetah

MAY 11, 2021

Once you have a grasp on your establishment’s total allowed capacity, give some thought to the following: Inventory stock Back of house staff Social distancing and a better dining experience These 3 key pillars can make the difference between a streamlined restaurant reopening and a stalled one. Stock Up on Inventory.

Back of House 148

Back of House Front of House Food Supply Coaching 148

Squirrel Systems

APRIL 22, 2024

Managers can track inventory, monitor sales patterns, and manage staffing anywhere. Moreover, integration with other services like online ordering platforms and loyalty programs offers a seamless management experience. They can be accessed from any device with an internet connection, allowing real-time updates and insights.

Technology 111

Technology Dietary Restrictions Download Loyalty Program 111

Modern Restaurant Management

MARCH 16, 2020

Offering multiple ways to order – from kiosks to loyalty apps to tablets – is essential to minimizing customers’ wait times. That’s according to a report released by 451 Research and Cuebiq, which looks at location data use cases, challenges in adoption, as well as maturity levels of QSR marketing programs.

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

7 Shifts

JULY 1, 2024

You should also take consistent liquor inventory to understand how your bar is performing and what brands your customers prefer. Consistent inventory will help you adjust your budget accordingly and change your selection of spirits if needed. Is your target market consuming more beer than brandy? on their 20th visit to your bar.

Bar 221

Bar License Food Supply Restaurant Law 221

The Restaurant Times

JULY 9, 2021

For example, not having definite control over pilferage issues adds up to the inventory costs and leads to higher costs. This helps in keeping tight control on billing operations and helps in identifying the exact source of revenue leakage. Internal pilferage has been a major concern for First Fiddle Restaurants over the years.

Loyalty Program 98

Loyalty Program Customer Experience Definition POS 98

Restaurant365

APRIL 30, 2020

When someone places an order, sends a delivery ticket to the kitchen, or takes inventory, valuable data points are created that can inform bigger insights. Analytics may combine different sources of data or offer a dynamic view on various data segments. Restaurant analytics, on the other hand, go deeper than restaurant reporting.

Loyalty Program 78

Loyalty Program Point of Sale Seasonal Menu Inventory 78

The Restaurant Times

NOVEMBER 28, 2021

On the staff front, large volumes of orders coming in specifically need better and efficient management of inventory and fast turnaround. Source: Bloomberg.com. Self ordering kiosks are also a good channel for the updation or redemption of loyalty points. Technology Uplifts Customer Experience .

Ordering 109

Ordering Online Ordering Mobile Ordering Loyalty Program 109