Modern Restaurant Management

DECEMBER 10, 2024

As we reflect on 2024, it’s clear these forces will only accelerate in 2025, bringing both challenges and opportunities for operators. In 2025, artificial intelligence will continue to drive efficiency, particularly in areas like inventory management, personalization, and workforce optimization.

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2025 Loyalty Program 2024 Customer Service 443

Modern Restaurant Management

SEPTEMBER 28, 2020

Whether that be via restaurant operations, menu improvements, or services, there are quite a few criteria that restaurant owners constantly juggle to create the perfect balance. There are many challenges to running a restaurant, and during day-to-day operations, it can be easy to lose sight of the overall vision.

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Operations Website Management Social Media Customer Service 553

Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory.

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2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

SEPTEMBER 9, 2022

This article will cover how implementing automation tools like IoT monitoring can save your business money, protect your inventory, and save time. Restaurant owners and operators are facing considerable rising costs from many angles simultaneously. Rising Overhead Costs Are Hiking up Prices.

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Inventory Equipment Waste Pricing 474

Modern Restaurant Management

NOVEMBER 16, 2021

Enter the cloud, which helps restaurant operators deliver services and make informed business decisions based on up-to-date data, right here, right now. This allows restaurant operators to know, for instance, what’s selling faster than hot cakes or which dishes are performing poorly.

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Customer Experience Operations Loyalty Program Front of House 508

Modern Restaurant Management

FEBRUARY 2, 2024

Advanced networking solutions have emerged as a critical player in this revolution, offering the potential to enhance restaurant operations dramatically. Meanwhile, restaurants must effectively manage inventory, staff, and customer data. The need for innovation and efficiency has never been greater in this evolving scenario.

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Operations Front of House Customer Service Customer Experience 472

Modern Restaurant Management

DECEMBER 9, 2024

Predict Inventory Needs Your POS system can use past data to estimate how much stock is needed to meet upcoming demand in your restaurant. By keeping an eye on your real-time POS data in comparison to your predictions, you can quickly identify whether you are above or below sales expectations and adjust your operations accordingly.

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POS Seasonal Menu Point of Sale Customer Experience 418

Modern Restaurant Management

OCTOBER 7, 2021

However, in the process of resuming and continuing restaurant operations, operators need to take steps to lower the risk of infection among employees and customers and prevent the spread of COVID-19. Kitchen operations. Employees can better understand their tasks and responsibilities with structured restaurant operations.

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Technology Operations Food Safety Kitchen Safety 492

Modern Restaurant Management

SEPTEMBER 1, 2023

Inefficient restaurant inventory management practices, improper storage, gaps in inventory logs, theft, and waste can cause even the most successful kitchens to struggle or fail. Below are the top seven inventory management mistakes restaurants are making, and how to correct them.

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Inventory Management Management Cash Management 450

Modern Restaurant Management

DECEMBER 30, 2024

It’s time to stop chasing the latest trends and double down on strategies that ensure technology and operations seamlessly work together to improve customer satisfaction. For example, AI can help QSRs make smarter inventory decisions by analyzing purchasing trends and aligning ingredient orders with demand.

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2025 Dine-in Mobile Ordering Customer Experience 450

Modern Restaurant Management

MAY 1, 2024

When this happens in restaurants, it can harm the feeling of collaboration necessary to achieve peak operational efficiency. Kitchen staff : The kitchen staff is perhaps the most integral part of a restaurant operation to the guest experience — after all, what do people go to a restaurant for if not to eat?

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Communication Operations Leadership Employee Relations 492

Modern Restaurant Management

APRIL 6, 2022

In addition to restaurant operators opening or transitioning to the ghost kitchen strategy, grocers are also exploring this new concept. In an increasingly competitive market, operators can implement useful technologies to ensure success. Meanwhile, 61 percent of operators are encouraged to move their production to off-site provisions.

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Operations Kitchen Safety Food Safety Waste 491

Modern Restaurant Management

DECEMBER 26, 2024

Cashless payment systems will encourage more point-of-sale system attacks Point-of-sale systems are a foundational component of a restaurant’s daily operations. Here’s a look at the top four cybersecurity risks for restaurants in the new year: 1. Unfortunately, this makes them a frequent target of cyberattacks.

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2025 Point of Sale Food Supply 2024 558

Modern Restaurant Management

OCTOBER 6, 2023

By taking a proactive approach to risk identification and mitigation, restaurants can help prevent downtime, improve operational efficiency, and make data-driven decisions to optimize resource allocation and enhance overall productivity. Restaurants should leverage IoT to optimize their operations and elevate safety, quality, and efficiency.

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Food Safety Operations Management Management 504

Modern Restaurant Management

OCTOBER 25, 2024

It takes commitment alongside some investment in specific areas of operations. Managing Inventory The first area of focus for any waste elimination strategy is your restaurant’s approach to ingredients. You’re unlikely to eliminate all your sources of overuse immediately. The rewards are certainly well worth the effort.

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Waste Equipment Inventory Customer Service 309

Modern Restaurant Management

AUGUST 29, 2022

Restaurant management and operations personnel are always on the search for proactive ways to increase operational efficiency and reduce waste while complying with local regulations. Transparency across operations allows corrective actions to take place before an incident occurs. Leveraging Digital Visibility.

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Operations Food Safety Kitchen Safety Front of House 473

Modern Restaurant Management

MARCH 11, 2025

If restaurant operators are not attuned to this, they will find it very difficult to exist in the very near future. This shift ensures that operations run smoothly, and sales revenue is optimized. Whether it’s speeding up order times, improving inventory management, or boosting loyalty programs, every tool should serve a purpose.

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Loyalty Program Mobile Ordering Customer Experience Online Ordering 329

Modern Restaurant Management

SEPTEMBER 8, 2022

The network of food suppliers servicing operators spans a wide range – from small, family farms and independent bakeries to massive global conglomerates and everywhere in between. When contamination occurs, the industry’s coordinated, prompt response can have a real impact on minimizing exposure and spread of infection.

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Food Safety Operations Food Supply Food 474

Modern Restaurant Management

DECEMBER 23, 2024

These changes are driven by a combination of consumer demands, technological breakthroughs, and the industry’s need to adapt to economic and operational challenges. From reimagining workflows to enhancing guest interactions, technology is shaping how restaurants, bars, and hospitality businesses operate.

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2025 Hospitality Bar Customer Experience 346

7 Shifts

NOVEMBER 15, 2024

Looking for someone to oversee day-to-day operations is a critical business decision that needs careful consideration. For example, they may hold regular team meetings to go over new policies or operational updates. A manager who encourages empathy and teamwork between the two sides guarantees smoother operations.

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Leadership Management Management Operations 195

Modern Restaurant Management

OCTOBER 13, 2024

Inventory management tools, for example, enable the real-time tracking of food stock, alerting staff to use items before they spoil and reducing waste. In quick-serve restaurants, staff can focus on preparing food rather than taking orders. This is because cellular coverage can often be patchy within buildings.

Marketing 449

Marketing Tip Distribution Mobile Ordering Customer Experience 449

Modern Restaurant Management

AUGUST 1, 2024

He believes that it's underutilized in the restaurant industry and can discuss the benefits it has for inventory management and food waste reduction, and why it’s a secret tech weapon that more brands should utilize. What should restaurant operators understand about RFID?

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Operations Food Supply Waste Food Safety 322

Modern Restaurant Management

MARCH 5, 2025

The Turning Point: Expanding into CPG Scaling an artisan food business isn’t just about making more product—it’s about ensuring that growth doesn’t dilute quality, customer experience, or operational efficiency. Tying up all our cash into aging inventory was not going to work for us.

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Food Back of House Consumer Goods Kitchen Safety 322

Modern Restaurant Management

OCTOBER 1, 2024

Bar and restaurant operators often face tough dilemmas, ranging from the daily question, “Should we be mixing more drinks or turning more tables?” With today’s technology, bar and lounge operators can have the best of both worlds. This question often stymies operators eager to increase revenues.

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Operations Bar Back of House Front of House 449

Modern Restaurant Management

NOVEMBER 5, 2024

Seamless restaurant operations, where the crew anticipates customers’ and coworkers’ needs and easily course-corrects, require more than technical know-how and vetted organizational systems. Instead of panicking, I ran through our available inventory and identified an ingredient I could substitute if I modified the dish.

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Hiring Leadership Customer Service Customer Experience 419

7 Shifts

NOVEMBER 25, 2024

As a restaurant manager or operator, you are the driving force in productivity – leading your staff and keeping customers happy. Many restaurant operators juggle multiple locations, and adding managers adds another link in the chain of command to manage. This leads to the abnormally high turnover rate most operators experience today.

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Mobile Ordering Back of House Customer Service Online Ordering 221

7 Shifts

FEBRUARY 8, 2024

Payroll can be a huge chore in this industry due to its time-sucking nature, and other accounting needs like inventory and budget management aren't exactly easy (or exciting). However, Eat App's capabilities touch so much more than reservations: payments, email marketing , and streamlined operations all come with this app.

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Management Management Operations Mobile Ordering 367

Modern Restaurant Management

FEBRUARY 12, 2025

Restaurant operators listen up: by 2025, Gen Z and Millennials will outnumber all other generations in the workforce by 18 million. If your "Help Wanted" sign and job board posts aren't cutting it anymore, there's a good reason why. Think about your last round of hiring.

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Hiring Mobile Ordering Social Media 2025 332

Culinary Cues

MARCH 10, 2025

Every cook, at least every serious cook, seems to want to work in one of those exceptional fine dining or cutting-edge experimental operations that are depicted in shows like Chefs Table or The Bear. These opportunities are far more limited in that single unit operation even though their chef may be exceptional and the menu noteworthy.

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Hotels Fine Dining Seasonal Menu Healthcare 299

Modern Restaurant Management

NOVEMBER 30, 2023

By investing in a data-driven POS platform, restaurant operators can address labor challenges, fine-tune their stock management, design promotions based on current trends, reduce human error and more. Here's how restaurateurs can maximize the benefits of their POS data. And better customer service also translates to tangible savings.

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POS Operations Loyalty Program Seasonal Menu 324

7 Shifts

FEBRUARY 8, 2024

Payroll can be a huge chore in this industry due to its time-sucking nature, and other accounting needs like inventory and budget management aren't exactly easy (or exciting). However, Eat App's capabilities touch so much more than reservations: payments, email marketing , and streamlined operations all come with this app.

Management 352

Management Management Operations Mobile Ordering 352

Modern Restaurant Management

AUGUST 20, 2021

For example, technology exists that allows restaurant operators to take inventory in a matter of minutes, while achieving 99.9-percent However, it’s often been difficult for operators to know where to start, and how to proceed when looking to automate specific manual processes.

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Supplies Food Supply Online Ordering Inventory 520

The Rail

JANUARY 21, 2025

This leads to huge financial losses, operational inefficiencies, and environmental harm. This is where artificial intelligence (AI) comes in, providing game-changing technology that restaurants can use to streamline operations, minimize waste, and boost profits. This allowed chefs to track and manage stock more effectively.

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Waste Compost Recycling Food 182

Modern Restaurant Management

JANUARY 18, 2022

The key to operating a profitable restaurant is understanding your profits and losses, knowing how to manage food and labor costs and making strategic decisions about expenses and investments. Not only can forecasting help you control your costs in the big picture, but it also makes your day-to-day operations run smoother.

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Inventory Food Order Food Supply POS 531

ChowNow

FEBRUARY 21, 2025

For operators, restaurant apps mean higher sales, greater customer retention, and smoother day-to-day operations. Beyond mobile ordering, restaurant apps support operations in ways that were never available before. These apps make it easier to manage digital orders, streamline kitchen operations, and reach more customers.

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2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

DECEMBER 22, 2021

With the new year just around the corner, many restaurants are deciding how they can enhance their operations going forward. There are different IoT-based solutions on the market designed to decrease downtime, increase energy and operational efficiency and improve overall customer experience. Product & Inventory Tracking.

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2022 Equipment Email Marketing Customer Service 610

Modern Restaurant Management

SEPTEMBER 1, 2021

The trends the industry had in 2019 toward improved tech stacks, better reporting, and streamlined operations can’t wait any longer, and restaurants are finding the budget to put toward technology again. Ideally, the top cost items need to be inventoried daily and a full inventory done once a week.

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2021 Kitchen Safety Food Safety Inventory 612