Modern Restaurant Management

SEPTEMBER 8, 2023

A weak food safety culture can have severe consequences, including product recalls, foodborne illnesses, reputational damage, diminished customer loyalty, and financial losses. For external audiences, spotlighting your commitment to food safety will also help increase consumer trust and loyalty, as well as positive reviews and referrals.

Food Safety 522

Food Safety Allergens Food Audits 522

Modern Restaurant Management

MARCH 3, 2025

Further, growth can dilute company culture, so strong leadership and employee engagement are both crucial. Offer loyalty programs, early access to new menu items, or members-only experiences to make regulars feel valued. Scaled brands must strike a balance between brand uniformity and adapting to the local environment.

Social Media 251

Social Media Customer Experience Email Marketing Loyalty Program 251

Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Consumers Love Loyal Eighty-five percent of consumers are joining loyalty programs, and restaurant merchants know they need to capitalize. According to the 21st Annual U.S.

2024 493

2024 Loyalty Program Food Order 2030 493

Embrace the Suck

MAY 14, 2023

As such, it's a tragedy when these establishments falter, collapse, or disappear, not due to a lack of talent, vision, or culinary prowess but because of a deficiency in leadership. I've distilled this undeniable truth: The success or failure of any restaurant is invariably linked to the quality of its leadership.

Leadership 221

Leadership Customer Service Customer Experience Website Management 221

Culinary Cues

FEBRUARY 8, 2020

Building pride in team is a foundational requirement of leadership and coaching. YES- PAY THEM FAIRLY AND CREATE A BENEFIT PROGRAM. This can be an incentive program that engages the employees in helping the restaurant reach its goals through efficiency, waste reduction, and a unified approach towards being entrepreneurial.

Loyalty Program 582

Loyalty Program Communication Training Coaching 582

Modern Restaurant Management

MARCH 11, 2025

What used to be a basic employee benefit plan for only full-time workers has since changed to personalized benefits such as daycare assistance and mental health programs for both full-and part-time employees. Restaurants that tell a compelling story, offer meaningful engagement, and create purpose-driven experiences earn lasting loyalty.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

MAY 28, 2021

The Ellises also won three other awards including the Top Quarters for Kids fundraiser, Clean Juice’s charitable program helping underprivileged children get access and education about organic eating. Last November, the brand opened its first Latin America location in Mexico City. and was with the fast-food chain for nearly 20 years.

Franchise 475

Franchise Franchising Fast Casual Loyalty Program 475

Modern Restaurant Management

APRIL 14, 2020

In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico. “Collectively, my leadership team has chosen to fight, and we want our franchisees to fight as well.

Online Ordering 532

Online Ordering Back of House Customer Service Small Business 532

Modern Restaurant Management

JUNE 12, 2020

Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. ” Showing Support.

Franchise 422

Franchise Franchising Food Safety Kitchen Safety 422

Modern Restaurant Management

MARCH 19, 2020

The fund, which also includes personal contributions from the CMR leadership team, will be divided evenly among the company’s 4,500 associates. Through the new program, anyone can donate a month of a MealPal membership to local restaurants. "Together, we can help our devastated restaurant community.”

Seating 433

Seating Loyalty Program Small Business Email Marketing 433

Modern Restaurant Management

OCTOBER 22, 2020

The Multicultural Foodservice & Hospitality Alliance (MFHA), 4thMVMT, and PepsiCo announced a formal collaboration to provide leadership development and increase business ownership opportunities for Black people in the restaurant industry. million over the next five years to build and sustain the program. Holsom by Yogurtland.

Franchise 386

Franchise Franchising Loyalty Program Kitchen Safety 386

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

Franchise 510

Franchise Franchising Fast Casual Point of Sale 510

7 Shifts

SEPTEMBER 25, 2024

Usually, that's a reflection of those people, the leadership at the store, and what the brand stands for.” Clearly define the steps for advancement, such as training programs, skill development, and promotion timelines, ensuring employees understand how they can grow within the organization.

Loyalty Program 329

Loyalty Program Hospitality Download 2024 329

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 528

Food Safety Mobile Ordering Online Ordering Kitchen Safety 528

Modern Restaurant Management

AUGUST 14, 2020

As a way to provide a fast-track to joining the Fazoli’s Family, the brand’s latest conversion program offers new and current franchisees a Zero Franchisee Fee, Zero Royalty Fee in year one. We are offering a groundbreaking conversion opportunity with our new Fazoli’s 2020 Franchise Incentive Program.

Franchise 476

Franchise Franchising Kitchen Safety Food Safety 476

Modern Restaurant Management

MARCH 11, 2020

To make this role easier, US Foods is introducing new enhancements to its Tipping Point program, specifically designed to help operators introduce new menu items and train staff on how to more effectively drive sales for Scoop products on the menu. Two-Hens Growth Fueled by Accelerator Program. A comprehensive training program.

Bar 388

Bar Cash Management Loyalty Program Point of Sale 388

Modern Restaurant Management

JUNE 24, 2020

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. The program will kick off in the 50 largest U.S. Plus, Square is also waiving dispatch fees until July 1, 2020. Visa SMB Help.

Guest Recovery 540

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 540

Modern Restaurant Management

NOVEMBER 11, 2019

Loyalty rewards for their restaurants and bars: Almost 1 in 3 (32 percent). “Hotel brands, especially those with locations in various cities around the world, have a unique opportunity to build loyalty with customers through their F&B offerings. ” Building Loyalty. Illes Foods' Fourth Generation CEO.

Travel 298

Travel Food Hotels Loyalty Program 298

Modern Restaurant Management

FEBRUARY 18, 2020

In order to compete, restaurant brands need to be equipped with the leadership and capabilities necessary to adapt to the latest tech trends. In fact, customers are even rewarded through generous loyalty programs and restaurants can improve the efficiency of its operations in the process. Reduce theft.

Mobile Ordering 540

Mobile Ordering Front of House Customer Service Customer Experience 540

Modern Restaurant Management

FEBRUARY 10, 2020

The organization’s registered dietitians, nurses and medical doctors deliver lunch-and-learns and employee wellness programs in hospitals to provide the education on the evidence behind plant-based nutrition. Copper Branchofficially launched its new Cauliflower Crust Flatbread program. Health Care Without Harm.

Hospitality 460

Hospitality Food Consumer Goods 2019 460

Modern Restaurant Management

APRIL 7, 2020

Once this all happened, we quickly innovated this into our programming. We also created a program called “Buy and Blend” Consumers can come into our store or have delivered five smoothies with the ingredients included they can put in their freezer. In times of crisis, it’s more of a challenge.

Communication 364

Communication Social Media Email Marketing Franchise 364

Modern Restaurant Management

FEBRUARY 17, 2020

” Ahead of the official launch, Yelp ran a successful pilot program with Denny’s, with the help of their media agency, ?Spark “I am confident that under Carl’s leadership, the International business will create additional opportunities to drive strong performance with a focus on innovation and hospitality.”

Sports 384

Sports Point of Sale Customer Experience Entertainment 384

7 Shifts

OCTOBER 31, 2022

Here are examples of each: Strengths : Combined 30+ years of restaurant experience from the leadership team. Sticking with the above example of a coffee shop, you may want to talk about your restaurant advertising ideas for millennials, like using TikTok marketing to promote your menu items and an app-based loyalty program.

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering 378

Mobile Ordering Online Ordering Food Order Hospitality 378

Modern Restaurant Management

DECEMBER 12, 2019

An inaugural loyalty program (September). Program, which has impacted more than 65 million students in 35 years. Since 2016, Pizza Hut has impacted over 22 million lives through its literacy initiatives and programs. Local Subway® Day Program Celebrates Nearly a Decade. A rebrand (June).

Franchise 275

Franchise Franchising Loyalty Program Book 275

Modern Restaurant Management

NOVEMBER 14, 2019

We had leadership from the heart program, Hog Heaven University, a certified Pitmaster program and a train the trainer program. The loyalty for the company you work for doesn’t seem to stick and moving from one job to another is more common than ever before.

Advertising 362

Advertising Social Media Technology Dine-in 362

Open for Business

OCTOBER 15, 2024

That’s why having a solid restaurant management training program is so important for owners and operators looking to build a successful team. A well-structured management training program equips new leaders with essential skills while promoting ongoing development.

Training 60

Training Management Management Loyalty Program 60

ChowNow

SEPTEMBER 6, 2024

This means shorter wait times, fewer mistakes, and a more enjoyable dining experience, all of which increase customer satisfaction and loyalty. For example, when hiring a sous chef, describe the cooking skills, leadership experience, and knowledge of kitchen operations that are essential for the role.

Hiring 195

Hiring FOH Recruiting Fine Dining 195

Modern Restaurant Management

FEBRUARY 25, 2020

Through the acquisition, WorkJam is deepening its investment in thought leadership in open shift marketplaces, flexible scheduling for employees, and schedule self-service for frontline workers and managers. and is launching a new mobile payment and loyalty rewards platform, branded as Perk Hero. ” Extra Features for xtraCHEF.

Mobile Ordering 350

Mobile Ordering Front of House Customer Experience Back of House 350

Modern Restaurant Management

MAY 7, 2021

In addition, On The Border will launch a new Rewards program and an app that allows guests to track points for every visit. “Moussa is a highly experienced operator who is well-known for his commitment to providing outstanding customer service and developing long-term loyalty from his satisfied guests.

Franchise 434

Franchise Franchising Sustainability Fast Casual 434

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s locations have industry-leading average unit volumes, which have only gotten stronger since the company overhauled its marketing technology stack, including an upgraded loyalty program, a new website and easier online ordering. I could not be happier with their experience and energy – it is outstanding!”

Franchise 472

Franchise Franchising Food Fast Casual 472

Modern Restaurant Management

FEBRUARY 19, 2020

She has also held leadership roles at Sony Ericsson Mobile Communications, PepsiCo, and Frito-Lay. ” Mailender added, “On behalf of the entire Checkers & Rally’s family, I would like to thank Rick Silva for his partnership and many years of leadership. “I’m passionate about helping companies grow.

Franchise 307

Franchise Franchising Fast Casual Point of Sale 307

Sling

MAY 25, 2022

Unfortunately, building a strong team management program is often easier said than done. However you choose to categorize your team management efforts — as a business responsibility, a manager responsibility, or both — implementing such a program is essential for your continued success. But, don’t worry, we’re here to help.

Leadership 78

Leadership Management Management Loyalty Program 78

Modern Restaurant Management

DECEMBER 16, 2019

Starbucks and McDonald’s were also the leaders when it came to customer loyalty or visits per visitor with customer visited 2.4 “Most QSR and Fast Casual brands have already adopted a digital ordering program. The survey found that loyalty programs can be important motivators as well, according to 58 percent of respondents.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

DECEMBER 13, 2019

We are grateful for his leadership as we brought these businesses together to create a global champion in the restaurant and hospitality software industry.” Jeffers will lead Menu and POS integration for Ordermark’s restaurants and virtual kitchen clients as the company looks to extend its leadership position in the.

Mobile Ordering 251

Mobile Ordering Catering POS Customer Experience 251

Clover - Restaurants

JUNE 6, 2024

Hiring a restaurant leadership team can be overwhelming, but great people are out there to steward your business and satisfy your customers. Decide what restaurant leadership roles you need Do you need a refreshed bar program? Also, consider offering them the opportunity to take restaurant leadership training.

Leadership 52

Leadership Front of House Back of House Cash Management 52

Qu

APRIL 8, 2025

Data-Driven Loyalty is the Future Investments in CDPs and data platforms are up 11%, while loyalty investments are down 8% YoY. Loyalty programs need a data injection to reach a broader audience and maximize guest lifetime value. A whopping 87% see unified payments as essential for cost savings and a single guest view.

2025 52

2025 Operations Fast Casual Loyalty Program 52