Embrace the Suck

MAY 14, 2023

As such, it's a tragedy when these establishments falter, collapse, or disappear, not due to a lack of talent, vision, or culinary prowess but because of a deficiency in leadership. I've distilled this undeniable truth: The success or failure of any restaurant is invariably linked to the quality of its leadership.

Leadership 221

Leadership Customer Service Customer Experience Loyalty Program 221

7 Shifts

NOVEMBER 14, 2024

Ideally, operators want new employees to be deployed in 12 days , while 55% of restaurant employees admitted they want shorter training periods that take only one to two weeks. In fact, 80% of learning and development leaders say management and leadership skills are their top training priorities.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Culinary Cues

MAY 13, 2023

Those who are serious about holding the chef title some day; the ones who are “in it, to win it”, are always wondering what’s the best path to take. Remember that being “the chef” will take you away from much of the day-to-day cooking, the adrenaline rush, and the team excitement that drew you to the kitchen in the first place.

Hotels 506

Hotels Point of Sale Cash Management Training 506

Culinary Cues

AUGUST 28, 2023

After absorbing all the negative press and glamorized abusive behavior it’s no wonder restaurants are having a tough time recruiting employees. The highest quality work requires attention to detail, multitasking, and well-defined skills; this takes time, commitment, and effort. It’s all so overdone and not true of the majority.

Entertainment 419

Entertainment Back of House Consumer Goods Recruiting 419

Modern Restaurant Management

OCTOBER 30, 2019

While it’s your responsibility to ensure that GMs are equipped to lead effectively, it’s also important to offer training opportunities and take the necessary time to set every employee up for success. This type of loyalty is rare and can take years to develop. Finding the Rght GM.

Management 333

Management Management Training Hiring 333

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

NOVEMBER 2, 2021

It started with an overhaul of existing branding, packaging and restaurant design for its national franchise stores and then followed with the recruitment of a seasoned senior leadership team. Expansion will take place throughout Texas, Oklahoma, and Kansas, all of which are home to existing territories. McAlister's to Grow.

Franchising 450

Franchising Franchise Leadership Beverage 450

Embrace the Suck

FEBRUARY 12, 2020

I know the labor pool is shrinking and it’s hard to find people out there. Are you actively recruiting talent each week or just placing a couple of boring job ads hoping that the next superstar is going to walk in? Those negative energy vampires that just suck the life out of you and your culture. Bad hiring is a disease.

Coaching 337

Coaching Email Marketing Communication Workshop 337

Modern Restaurant Management

JUNE 12, 2020

To support its franchisees, who are independent business owners, in hiring and retaining employees who embody the brand’s core values, Dunkin’ is taking several steps to welcome new restaurant employees and promote the timely and much-needed opportunities its franchisees are providing.

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

Modern Restaurant Management

MARCH 27, 2024

In his new book, Scott Greenberg provides an inspiring, practical framework for management to explore their biases, habits, and leadership styles while learning how to refine the way they manage so they can more effectively recruit, retain, and motivate their hourly teams. What do you hope readers take away from the book?

Coaching 275

Coaching Franchising Franchise Book 275

Modern Restaurant Management

FEBRUARY 5, 2024

If you’re a pizza restaurant, plan on stocking up so you don’t run out of key ingredients in the rush! Deviled eggs came third in 21 states, with the highest number of searches coming out from California, averaging 52,659 monthly searches. Rounding out the list in tenth place are quesadillas. Why the buzz?

2024 492

2024 Loyalty Program Food Order 2030 492

7 Shifts

JUNE 8, 2020

Andrea: “ Recruiting and retaining a strong team in an industry where high turnover is a known concern.” Why did you transition out of the industry? Rachel: “I will never take my experience managing restaurants for granted. Katy: “When I worked at Glory Juice, I rolled out 7shifts. Everyone was always in a great mood.

Customer Experience 326

Customer Experience Front of House Communication Back of House 326

ChowNow

SEPTEMBER 6, 2024

Check out this article for more details on roles and responsibilities of key restaurant staff. Best Practices for Recruiting and Hiring Management and Support Staff 1. For example, when hiring a sous chef, describe the cooking skills, leadership experience, and knowledge of kitchen operations that are essential for the role.

Hiring 195

Hiring FOH Recruiting Fine Dining 195

Black Box Intelligence

AUGUST 5, 2021

To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. The state of staffing and recruiting.

Recruiting 102

Recruiting 2021 Management Management 102

Black Box Intelligence

AUGUST 5, 2021

To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. The state of staffing and recruiting.

Recruiting 98

Recruiting 2021 Management Management 98

7 Shifts

JUNE 1, 2022

Topics from the 2022 agenda included marketing with limited resources, finding the middle ground between franchisors and franchisees , and taking control of your customer data. Plus, attendees got to witness the National Barista Championship qualifiers and have the chance to attend an industry night out. When: April. When: April.

2022 195

2022 Fast Casual Website Management Workshop 195

Modern Restaurant Management

JANUARY 17, 2020

For those who may not want to be in a manager role, the brand is introducing "Makers," a program for restaurant team members who want to elevate their passion for the brand and want leadership experience. Paris Baquette's Leadership Changes. ” I Heart Mac & Cheese is now open in Cooper City, Florida.

Franchising 340

Franchising Franchise 2020 Leadership 340

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Embrace the Suck

APRIL 18, 2022

There are also some that thrive (15%) and the elite few that drive their market (5%)… these top two categories came out of the pandemic stronger because they focused on the right things. I don’t know about you…but I’ll take that 20% profit restaurant model every time! I should recruit more talent.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

EATER

DECEMBER 2, 2021

Shakirah Simley: I wanted to be a lawyer, but I quickly found out that wasn’t necessarily the only path to making social change. I started the UPenn Student Labor Action Project, I did a lot of work on minority student and faculty recruitment and retention, and I was heavily involved in leading the on-campus multicultural multiethnic groups.

Government 261

Government Back of House Education Food Order 261

7 Shifts

SEPTEMBER 19, 2019

Problem 2: Compliance Issues Scheduling to balance overtime, time off, and availability is hard enough—but when you throw labor laws into the mix, many managers can fail to comply due to not fully understanding the laws or simply not having the time to figure them out. Let's not forget that you also have to cope with a loss in productivity.

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

SEPTEMBER 15, 2020

“We have officially rolled out SALIDO to support all of our flagship stores across the United States and Canada and are looking forward to continuing our partnership.” SALIDO continues to execute on its hiring plans to recruit and invest in talent across their Product, Engineering, Customer Experience, and Sales Teams.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable.

Management 195

Management Management Kitchen Safety Front of House 195

7 Shifts

MARCH 29, 2023

He started out at Darden Restaurants and has worked in executive leadership roles at Del Frisco's, Michael Mina and Birdcall before joining bartaco in 2021. I think there's been a very big change in landscape of how we're recruiting and how purpose-driven restaurants need to be versus just selling an experience.”

Front of House 195

Front of House Back of House Tip Distribution Coaching 195

Modern Restaurant Management

FEBRUARY 10, 2020

While some of America’s most beloved brands like McDonald's, Chick-Fil-A, and In-N-Out Burger have been slow to capitalize on the surging interest in plant-based eating in the U.S., Having a strategy for plant-based is now a business imperative–your customers want it and your competitors are doing it.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Sling

MARCH 25, 2021

2) Recruit For Best Fit. Your business will develop its own preferred methods of finding employees , but the most important aspect of it all is recruiting the best fit for the group cohesion of your team. Once you’ve identified what your business needs, you can recruit accordingly. It takes time, effort, and patience.

Recruiting 148

Recruiting Communication Hiring Small Business 148

EATER

SEPTEMBER 22, 2022

The overall number of co-ops FCI works with has also grown, from 62 to 93 — and many establishments not explicitly led by people of color are taking seriously the quest for racial equity. One challenge in serving lower-income customers, Pugh continues, is figuring out how to lower the price point without compromising too much on other values.

Food 246

Food Food Supply Food Order Education 246

Modern Restaurant Management

NOVEMBER 7, 2019

Chicken Salad Chick restaurants offer dine-in, take-out, drive-thru and catering. “This additional revenue stream option sets The Dolly Llama apart from other dessert franchises out there.” Jamba is aggressively rolling out its new store design and has franchise opportunities available throughout several key markets.

Franchising 193

Franchising Franchise Fast Casual Point of Sale 193

Embrace the Suck

JUNE 13, 2022

I put out some questions to my restaurant mastermind group because I said, "Hey, I got Brian Duncan for the Conquer Summit. I have to say they helped out and they gave me quite a few. And while there's no one pill answer, I do think that there's some opportunities that I hope we can flesh out. Brian Duncan: Good.

Retail 221

Retail Social Media Take-out Events 221

7 Shifts

JULY 6, 2023

To take everyday people, help them achieve career growth, make more money and so forth, and that's why people stay. View this post on Instagram A post shared by Brasa Peruvian (@brasaperuvian) Falcon stresses the importance of taking your time to write your core values. Look, did it need to take a year? Probably not.

Customer Experience 195

Customer Experience Employee Relations Fast Casual Hiring 195

Modern Restaurant Management

FEBRUARY 21, 2020

The event will take place at 10:00 A.M. ” The annual event taking place in Philadelphia this year is part of a first-of-its-kind culinary tourism partnership between the James Beard Foundation and VISIT PHILADELPHIA, shining light on chefs and the region’s cuisine and culinary missions. .

Brewery 348

Brewery Design Food Supply Equipment 348

ExactHire - Restaurants

FEBRUARY 21, 2022

If you’ve been dining out or picking up food to go, it’s likely you have seen or used a QR code to access your menu or even pay a bill. Let’s talk about the area where we, HR Professionals, may need extra support now–recruiting and hiring. Want to share feedback on an experience? What are QR codes you might ask?

Hiring 98

Hiring Recruiting Tip Distribution Communication 98

Sante

DECEMBER 16, 2019

Fast forward to today via successes and challenges, and Gaucho is now under new ownership and leadership with CEO Martin Williams, Managing Director Ross Butler and Brand/Marketing Director Jenna Bromage. Out with the cowhide and in with earth tones as Argentine landscape inspired tones, colours and textures set the mood.

Recycling 26

Recycling Uniforms Dine-in Design 26

Modern Restaurant Management

OCTOBER 16, 2019

Rather than assigning people to prep stations or at checkout, Ono takes advantage of automation to free people up to do what they do best; customer service/engagement and education. 55 out of the top 100 U.S. Restaurant owners saw a 13 percent increase in business in response to adding vegan options. Foodable Labs). Foodable Labs).

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

OCTOBER 21, 2019

The event, which will combine a world-class conference, with an international exhibition, high-level networking and tasting opportunities, will take place October 16 and 17, 2020 at London's Business Design Centre. " menu that takes inspiration from classic Canadian dishes and local ingredients. The "Toronto by CHLOE."

Retail 226

Retail Consumer Goods Point of Sale Innovation 226

Sling

OCTOBER 9, 2020

2) Recruitment, Hiring, And Onboarding. When examining your own business to identify what human resources does, a key responsibility is recruitment, hiring, and onboarding. For more information on the topic of compensation and benefits, take a few minutes to read these helpful articles from Sling: How Do Employee Benefits Work? |

Management 78

Management Management Employee Relations Recruiting 78

Marketing4Restaurants

DECEMBER 22, 2019

He addresses topics of personal growth, leadership, management, marketing, and technology leveraging. Donald Burns listed them as: Recruit better. Passion, Vision, and Leadership are the core elements that have led Sal Lupoli to the pinnacle of our industry. A lot of ideas, observations and learning to take on for 2020.

2020 98

2020 Tip Distribution Email Marketing Fast Casual 98